I really like these smaller hardware stores. This store offers excellent service. They really help you find what you need. I have never walked out of this store without getting what I came for. I cant say the same for the big box hardware stores like Lowes. The quality of their products is excellent. They have always had a good reputation and continue that reputation to the present. Small but mighty!

So, the Ace Hardware in Twin Aire, let me tell you, I went there to buy some stuff called egg killer, for tough bed bugs, it comes in a black jug, the folks over there were so helpful, I called ahead of my arrival asking about what I may need the get the job Done, they did not just allow to waste my 💵, but ensured me that if I buy this, the issue would be rectified. & no lie they know what they were speaking; Damn good folks. Check em out.

Good staff at this location. Had a shower wall delivered here.it came broken but there is no way to say this stores staff did the damage. I dont believe they did honestly.

Super nice, greeted as I came in, helped with the items I needed.

Friendly neighborhood store but its so expensive compared to other placesThey have cute cats hanging in there that was my fave part.

I suggest anybody that lives in this area check this place out their prices are definitely reasonable and some of the stuffs cheaper than you can get it at Lowes and home Depot I dont know how theyre doing that but great job

Staff are very helpful to assist so I find what I need.

Love this place! Everyone that works here is super helpful.

They always have what Im looking for. Enjoy giving them my business and every employee in there is very friendly

Great store for its size. Pricing is a little high but the convenience of the store being within a mile of my house 🏠 makes up for it. The starr are Knowledgeable, helpful, respectful and courteous.

They had just what I needed and very helpful staff

Staff extremely helpful, especially Glen. Item I needed was 25% off.

Excellent place, not to busy but you will get what you need with grateful help . Always my go to, P.S. RENT THE BUILDING NEXT DOOR, YOU have the customers .A+++ :) :) :)Thanks for the awesome color of blue paint.

Decent store. Fairly small but had what I needed, which was just a couple of deadbolt locks. Overall nice for the area its at.

Great customer service. Satisfaction guarantee

Very disappointing the cutting keys /keys were lost endup costing me money to have them replaced NOT that store again ridiculous person

This Ace has been here since I was a kid ace the helpful place

Easy in and out to get a furnace filter.

Needed emergency window repair 30 minutes before closing and it was done expeditiously and very well.

Helpful and friendly staff. My go to hardware store.

Nice but can leve u alone less u ask for help and dont ack like every person going to still samthing

The store is okay the store employees are helpful and I said no complaints.

Been going there for years and I hope it always remains a presence in the community.

Love going here. These guys here are the best. So friendly and helpful. and they remember you.

Been going here sense i was a kid. Love the cats

I had a horrible experience at this Ace Hardware, a sales associate asked if they could help me and I declined I just wanted to get in and out. I go to the aisle that has what I want in there for, the same sales associate stood at the opposite end of the aisle. No biggie so Im continuing my shopping that same sales associate went to the same aisle I was in. He did this for almost four aisles.I asked to speak to the manager while being laughed at by the sales associate in front of the manager, Russell the store manager said with a very condescending attitude dont follow customers. I get home and I call corporate to voice my discrepancies with how I was treated by Russell and his CSR.According to the associate I was speaking with over-the-phone Russell said that his CSR was helping other customers in the same aisle that I was in. That was and is a blatant lie. He lied to corporate when they called him. He blatantly and openly lied. I am dismayed over this still and its been almost 2 hours their store manager literally lied because they have predatory profiling of customers.I really and truthfully regret giving this place a one-star review I wish I could give it less. In the last 16 months that store has just want to s***.

Im unsure abt other Ace locations but this one has always went above and beyond to give outstanding service. If there is any businesses out there struggling just go watch how Ace runs and get schooled real quick. Ive never wrote a review speaking this highly but they have earned it from me. Its comparable to going in a 5 star restaurant. I do believe their customer service is the reason they are still open when theres so many bigger hardware stores out there such as Lowes, Menards etc. 5 Stars all day from me

A little expensive but they have most of what you need for your hardware needs

You might have to spend a little more money at Ace but at least you dont have to deal with employees who think they know it all .

Great Ace Hardware 👍 My FAVORITE CASHIER IN THE WORLD WORKS AT THIS LOCATION! Stop in and show her some love 💝yall!

Nice people will go out of the way to help

Has always had whAt Ive been looking for and the employees are wonderful they make me feel like family very clean and always organized. 🙂

Convenient for the job site

Could be better in terms of purchasing paint the machine used to scan colors and match them is broken and the machine used to mix them doesnt come out as the right color other than that seems good took two broken windows to them to have fixed and they have done a good job and they keep things in stock well and usually have what I need

This is like an old fashioned hardware store

Best employees ever! We came in to get a wrench set to rehang our TV and the gentleman that helped us was so nice and gave us lots of good tips. Additionally I witnessed him helping other customers while we were there as well, just by seeing what they walked in with and unprompted, referring them to the correct aisle. He was a baller!

One of the better hardware stores in the interior of the city. Good selection. Nice and big

This is a perfect neighborhood hardware store. Always friendly and well staffed, you wont have a problem finding a staff member to help!

This place has a lot of stuff you wouldnt expect it for the neighborhood Ace hardware versus driving all the way from this location to Lowes or Menards or home Depot

Great customer service

A kinda small neighborhood. Hardware store.Packed full of most anything you would need for small home improvement and other jobs

Every one always helpfully

Great service

Always very helpful I highly recommend

I am so happy to find such a rare gem. Knowledgable and very friendly staff. Shout out to Larry, and for all he did to help me obtain exactly what a was looking for. Will recommend this location to anyone.

Good people. Very helpful.

Baseline hardware store. I prefer the store next to needlers market. Better selection.

Very helpful and courteous service. Went to get bug spray for the house and it was good deal, and worked great. They knew the best kind for my needs.they are my favorite hardware stop.

Ace supports the Community. A local Grade School that acquired extensive donations for an annual Parade are much appreciated. I do regret that the School dropped the ball on sending them their due tax statement for the last donation they acquired through them after their years of ongoing and helpful support. Several curteous employees have helped me find numerous items locations within the store & advised me of other items that they may have to combat whatever hardware, tool, cleaning or gadening needs I have.

These guys rock! We are constantly in here for the place I work. They are all so hard working and helpful! Larry can about get you anything if you are willing to wait. For such a little store they almost always have what we need in a pinch. If you buy quantities of things ask for a discount. Sometimes you luck out!

Very helpful and made sure I put on my mask.

Hours of operation on New Years Eve were posted online until 6pm as well as on their entrance. As I was walking up to the door with my boyfriend, the employees turned the open sign over facing closed. There was also 3 other customers walking toward the store that were disappointed. It was only 4:45 when they decided to close early.

If you need something basic this is your go to store. The staff is super friendly and I feel like Im family when I go in. I usually ask the cashier where something is located when I enter and they know exactly what aisle and side of the aisle its on. If every retail stores customer service level was like theirs this would be a better world. I also like that I dont have to buy an entire package of screw or nuts when I might just need one. If youre in the area and need a basic hardware item check out Ace Hardware before going to the big box stores.

MY FAVORITE HARDWARE STORE. they truly have the helpful hardware guys here. Any and I do mean any problem that I ran into during a bathroom remodel the guys at this store helped me figure it out. I luv luv luv them.

Home decor and out doors pretty much find what looking for Ace.

Helpful staff. Opened on time. One of the smaller Aces Ive seen but it has that old school Hardware store feel to it. Not a big brand store.

Extremely rude and inconsiderate, said they were going to start charging for returns cuz of time it takes to restock. Well I got news Ill be going to Lowes where they do not complain about their job and actually care about the customer.

I love this little family owned store. Everyone is very helpful and kind.

It has all the basics, but if you are looking for something more elaborate wont find it here...

Upon entering the store, was asked if they could help and escorted me to exactly what I needed. Both employees I encountered were very courteous. 5 stars in my book.

Nice small local hardware store. They have a lot of things you need to repair and replace projects.

More than likely Ace will have what you need. Nice, friendly people who are willing and ready to assist you

Since buying our home, this local hardware store has become our go to. First of all, this is one place that understands customer service. Our home has to be completely remodeled, everything and they are so helpful. For a woman who loves to do the work herself and is learning as I go, they are the best. From plumbing to insulation, to paint they have been beyond helpful. I always thought Ace was higher priced compared to Lowes or Menards but they are not. They have great prices and service, come on, that is a lost art but not at Twin Aire Ace Hardware. Thank you for all your help!

They are very helpful people and they put near have everything you need to do a job with very pleasant place to go one mans opinion

Great customer service & great prices!!!

Great place to shop. Friendly knowledgeable employees.1Command

Kind of a small cluttered store. I guess they beleive everyone who comes in is a thief because they follow you around. I like to browse around and look at things Im not even there to buy but hard to do with the guy over my shoulder the whole time. Just uneasy. Ill drive a little further to Menards. Better selection same prices if not cheaper and nobody following u around.

Littel crampted but prices are kinda fear not the best but diffinly a good place to go for qick repaire

Great place

Awesome service

Went here to get items to finish the privacy fence were building. They pointed us towards the items we asked to find, but continued to follow us around and not allow us to browse. We were going to get more items, but did not like feeling like they thought we were thieves. Well take our purchases elsewhere.

They had just what I needed and the staff were super helpful finding them.

CS bad and pricey

Weather stripping

Big Guy with beard at the back desk was very rude & treated me like I was going to steal a $4 set of unused allan keys I was trying to return. Racial profiling??? When I said something about it to him about his behavior he became very disrespectful about it. People like him should be terminated by the owner and/or employers immediately!I gave 2 stars instead of 1 because the middle age woman at the cash register was extremely nice, respectful, and courteous. The guy in the back needs to learn how to treat customers by taking lessons from the nice lady at the register.

Extremely nice and helpful. Our go to store to fix every issue we have with our remodeling .

Always ready to help ya

Very helpful people. Love going there when I need something.

I found what I needed, price was high, guess this is the hardware convenient store.

Even though it was just a phone call oh, man on the other line was very polite and very assisting. A very pleasant and reassuring phone call.

Best store

Very helpful employees..store was clean.

Great service. Well organized

Good selection of home supplies and employees are nice to work with and help you find what you want

If you need something for a home improvement project, chances are....theyve got what you need. The staff is always helpful, and friendly.

Very helpful/friendly staff and they had what I needed.

This place is one that makes you feel uncomfortable..[ALMOST LIKE YOUR NOT WANTED] THEY HAVE POOR CUSTOMER SATISFACTION.... AND SERVICES!!!!!!!*****NO WAY WILL I SPEND ANOTHER DOLLAR WITH THESE PEOPLE!!!!!!NEVER!!!!!!

Helpful Staff. clean store. Has the old hardware store feeling to it. I love it.

Went looking for Loctite, called & they said the had it for $3.99. I was excited cause the cheapest I found is $5.42 at Walmart. They didnt have it...They had permatex. 2ml! Not even 6. Smh

Always helpful but parking lot riddled wit potholes

Gotta love the people that work there and the owner is awesome. Such a family man.

They had the root killer that I needed to kill the roots that was clogging the drain so I think I finally got the roots out of the drain o. Carlyle for aunt Tammy

Local neighborhood business very convenient glad its still in Twin Aire

Employees were trash talking other employees the whole time I was in there

Best experience ever BEST PLACE TO GO

Easy finding the materials and helpful clerks to assist you with your needs

They always kinda follow u around and wont really let u shop in peace but for the shoplifting that goes on in that neighborhood u cant really blame them. They are always friendly and willing to help tho.

Large selection of hardware and the staff are courteous!

What man wouldnt give a hardware store 5 stars eBen if they dont carry what we need at the time and must go across town to spend few bucks for a must finish project. Workers,are nice chearful and helpful.

This is the place I would rather go instead of Lowes or Menards destination point this place right here is friendly service and a great help and know their products!