Been coming here as long as I can remember! They charge fair prices (when it comes to your safety while driving- you get what you pay for!), they do what it takes to get you back on the road safely -without up selling-, and they are always friendly! When I was looking at finally upgrading my old vehicle they even helped me consult and decide what would work best/be the safest for my little family. I trust them whole heartedly and I recommend to all my friends and coworkers!
After trying to find someone to work on my class C RV, and no one willing to work in it, I came across Kremers. Very friendly people and great work. Doug did the work for me and I appreciate his professionalism and friendliness. Thanks.
Didn’t actually perform the requested fuel filter change. Took much longer than anticipated and told. Then they didn’t actually perform the alignment, but charged $135 to look at the front end hours later. I’d at the minimum expect a full inspection for that amount of money. When I asked about the fuel filter, they said yeah we did it. But wasn’t on the ticket. Then was transferred to another department and they said that they didn’t know they were supposed to. Not happy with my experience. An oil change and control arm inspection shouldn’t cost $302 period.Edit - they reached out to make this right. Working to get the truck back in for the work requested and had a good conversation. Happy with this result.
Ive been a loyal customer of Kremer Services for several years, and I am always impressed with their professionalism and knowledge. Their customer service is also top-notch. They were able to fit me in for a pre-purchase vehicle inspection even though they were busy, and their service advisor was happy to give me advice for buying a quality used vehicle. Kremer Services also stands behind their work--if youre not happy with it, bring the car back and they will fix it until its right. Their prices are also competitive. Definitely recommend.
Great place to do business. Have been using them for years. Highly recommend them
Generally please with Kremer. They do good work and are know for their service. They need to work on their communication with customers though. There have been several times where Ive had appointments (set appointment time) and planned to wait but was told they were going to need my vehicle the entire day and were going to work it in even though I had a set appointment time for a service that I was told would take about an hour. Another time, I had an appointment, and even though the person with whom I had made the appointment with a couple weeks earlier had my phone number, when I arrived for my service I was told they had two people out sick do I would have to reschedule. The next available appointment was two weeks later. The quality of work done at Kremer has always been good.
Good service, reasonable price. Will definitely return if my boat trailer needs any more work.
Kremer was referred to us by our mechanic of over 30 years who recently retired. Ryan did an excellent job replacing our catalytic converter that was stolen from a very old vehicle. We thought it was going to be more expensive than what the vehicle is worth and he found a way to fix it without making that true! Thank you!
Why would you go anyplace else? Calm and professional. They treated me with respect, gave me perfect recommendations, and completed the work efficiently. Kremer is my go to place for my RV services
Excellent work done here. I would recommend everyone!
Kremer has never let me down. They actually repair what they say they are repairing (unlike some other shops in town). They are priced very fair and complete the job with a quickness!
The Kremer Team are very easy to work with, do very high quality work, and charge resonable fees to maintain my Class A RV. The only downside is it can take weeks to get on their schedule. I wholeheartedly recommend them for RV service!
Always honest and thorough. Presents honest options and successfully manages the line between what must be d9ne and what can be safely delayed witb a reasonable explanation of what mighr be future needs and on what timeline. Long term customer and I recommend their automibile repair highly.
Honest. Fair priced. Quality service. Really friendly staff. Highly recommended. Cant say enough good things about them.
Brad provided great service on my R-Vision Trail-Lite RV: fixed dash AC, replaced six tires, replaced cabin battery, oil change and more. After trying to repair the Onan Generator without success, he recommended I go to Cummins in White Bear Lake. Excellent recommendation and Kremer gave me a credit for their attempted generator repair. It is great to be on the road with such a smooth ride! Thanks all!
There is a high degree of professionalism running through the entire organization. we are very pleased with paint and body work. it looks like a new vehicle.
Everyone at Kremer is very personable and ready to meet your needs. Amy is always kind and efficient at the front desk and working with Ryan on some tire situations, has been superior. They do what they can to help efficiently, in a timely manner and very professionally. The work is superior! They went above and beyond and I am very satisfied with the work. Not to mention the charges are very reasonable.
Was told by Ryan he would call me with appointment for an ailment over 2 weeks ago. Never called. I called him, he now says booked up for a month. Not worth it. Going someplace else
I had to get an alternator here and then they also told me I needed ball joints- which I was grateful for Them letting me know. They had me back on the road the next day and the customer service couldn’t have been better. Really nice people. Definitely recommend.
I dont write reviews but these people treated me right! They know Subarus in and out. They dont over charge and only do the work required not trying to sell you more than you need. Work done at a big savings from what a dealership would charge yet they know at least as much as the dealer about what is needed. Ill go back anytime I need work done. Friendly and helpful over the phone too.
They always take amazing care of my car! Thank you!
We have always found Kremer Services work to be top tier, and the pricing is reasonable. Never disappointed. Wouldnt take our autos anywhere else and have recommended to many friends and relatives - all of whom are also very satisfied.
Found the problem with our car when two other shops couldnt.
Great service, good people. A touch pricey, but worth it for the peace of mind
Very professional. Their tech guys are very knowledgeable and know what they are doing. For about 2 weeks I was worry sick bout my car since it was making weird noise I never heard before, even with previous cars. Then I decide to take it in to a different shop and they couldnt find the issue. They recommend I take it to Kremer for a check. The next day I felt like I wasted my time worrying for so long. They found the issue and took care of it with ease.
Took our 21 year old RV there for exhaust work. They fixed it quickly and at a lower price than I anticipated. They also found an engine knock and cause and repaired that. Felt like we could trust them in all of their recommendations and enjoyed working with them! Looking forward to the summer and getting out with the improved motorhome.
I have had fantastic service from Kremer Services. Brads assistance with identifying the extent of service needed for our motorhome and assistance on the phone while on our vacation was exceptional!Good honest service.Thank you!
Been coming to Kremer for years, but a mistake during my alignment and tire rotation caused my tire to go flat and get shredded while I was driving.The GM was so unprofessional and rude, and somehow blamed me for not catching their mistake.Wont be going back!++Read more if you want the whole story++Normally Id give a 5 star for Kremer. My family has been bringing our trucks to them for years. I would always boast about their great service and I could trust they knew what they were doing, but the way I was treated on my last visit has me questioning whether Ill ever go back.On my personal truck, I had my alignment done and tires rotated.An unfortunate mess-up on their part caused one of my tires to loose air without me knowing and my tire shredded.Instead of accepting the fault and putting the customer first, the GM of the store BLAMED ME for not catching their mistake and said stuff happens.When I said thats not how a good company does business.He said we look at our customers and see how much business they do for us to decide what well do...Pretty much he said that because Im not a big company and Im just 1 guy, he didnt care.Again, thats not how you should business.Hey, stuff does happen, but when youre a business and your mistake causes stuff to happen to your customer, a good company should accept responsibility and try to do whatever they can do to fix their mistake.Instead the GM treated me like it was my fault and he got upset with me that I was even bothering him about the problem.If he had adjusted his attitude and just put a little effort into solving the problem, his guy created, instead of blaming me, this post would probably be a 5 star report.
Always professional and so easy to work with! Communication is great!
These guys are great. When others said my van is to big they have taken good care of me
This place is the best! So honest. Between two dealer recommended repairs totaling 3k, these guys said was unnecessary and the other they did for 800 bucks less. Always stand behind their work!
Great reliable services every time I have needed work done theyve accessed my expectations. The prices are a bit high but so is every auto shop and theyre trust worthy would not go anywhere eles.
The crew at Kremers checked the axle alignment on our grain trailer. They were knowledgeable in this area and gave us choices as to what to do. Appreciated their honesty and integrity.
Great customer service as usual! Work performed quickly and perfectly. Thank you again!
Excellent place to get your vehicle fixed and done right the first time.Kremer is the only place I bring my vehicle for services.
They do a good job with truck & trailer repair as well as DOT inspections.
Always trustworthy and do a great job. Fast and communicate well. Ill never take my cars anywhere else.
This is the best place for a alignment. Iv been taking my trucks here for 20 years. Great customer service as well.
Thank you for the high level of expertise and promptness for our fleet vehicles. Our trucks were recently at Kremer in April. Suspension overhaul and custom fabrication projects were completed on time and well within the budget.. We will be back and we are thankful their doors are open for business.
The customer service was excellent my van driving so much better.
They doa great service on almost any kind of vehicle like rvs, buses and trucks. They do commercial vehicles so they must be good. Ryan is a very nice person and suggested air shocks when I couldnt install lift kit on my van. They replaced all 4 shocks and did a front alignment. My van looks like it has a lift kit. I am very happy with work they did.
I am so glad to have found Kremer Services a few years ago. I trust them completely! I refer them to everyone I know for their great service and expertise. I cannot praise and thank them enough!
Wow. Wow. Wow. I am beyond pleased with the service Ive had here. Ive been dreading taking my car in to get my brakes changed because I usually get the wool pulled over my eyes at auto shops and charges for a lot of what I dont need. I checked the reviews here and the 5 stars are all right. Ryan and Tracy were so friendly and helpful with getting everything lined up to get my car worked on and squeezed me in on a Friday. With this kind of service, Im surprised you dont have to wait 2 weeks to get in. The price was fair and I only wish they were open when I go to pick up my car so I could hug them and thank them personally. Referring friends and family. Thanks for the great work!
At first I was a bit disappointed in my first visit. After talking with Mike, he was great to work with. He made everything right and I was extremely impressed with how well they take care of their customers. They were very understanding and willing to make sure the customer was happy. I will be going back. Great people!
Only place in town I could find the front leaf spring bushing for a 97 Ford Ranger. Prices were a little high, but not crazy. The receptionist was nice. Only reason I didnt give it a 5 star was because they said they would have the part waiting for me up front. They didnt and I had to walk through the shop and track someone down to pull the part.
Kremer does excellent work! They recommend only what needs to be done; they dont do unnecessary work that doesnt need to be done and theyll tell you if something they found needs immediate attention or if it can wait. You can trust them! Prices are very reasonable and staff is very friendly.
Great communication, great service.
Very professional. Stayed in communication the entire way through the process and the work was quality.
Great service. Ryan went to great lengths to make sure everything was perfect for me. I would recommend anyone looking to have their vehicles work done to visit Kremer services. Each employee that I came in contact with was genuinely happy and very helpful. I really enjoyed the experience. Thanks for getting me back on the road.
Everyone was very friendly and helpful. Ryan was very busy but still talked me through every question I had and even showed me under my car. Definitely would recommend Kremer Services to anyone. The shop dogs were a good touch, too!
Knowledgeable service professionals, friendly staff, work completed on time, reasonable prices. No matter what the job, Kremer makes getting the work done a breeze. They deliver what they promise and don’t do unnecessary work. I’ve had several custom requests for work on my vehicle done by Kremer and they have always listened carefully, and then followed through exactly. I would highly recommend this provider.
Friendly people and quality work at reasonable prices.
My dad took his trucks to Kremer when I was young and I am 71 years old and I still take my truck and travel trailer to Kremer for my repairs. Always been good.
Beautiful store with competent knowledgeable people, who offer great service at fair prices.
Great job Kremer Springs!Adam was awesome. You fixed my daughters car and it looks great. Nick with Mach One Painting referred your services, he said you would be great and he was right.
While diving to the airport to catch a flight it was obvious my car needed help. Upon returning from my trip I drove it to Kremer to help me get it fixed so I could safely drive the 2 hours home. I arrived unannounced when they opened at 7am. I was ready to wait all day if they could work me in their schedule. After telling them my situation they worked me in and I was on my way home by 9am. Thank you!They were all very helpful and they have a nice waiting area. The technician Brian explained my problem and even drew me a picture so I could understand how they fixed it. Thank you so very much.Found them on-line and through my AAA Road Assistance App. Excellent service and they have my highest recommendation. They even told me if I have another flight & I need other work done that I could always drop it off during business hours and they would shuttle me to the airport and have my car ready to go upon arrival back to the airport.Excellent customer service and great work. Thanks so much!
I was referred to Kremer. I have had multiple vehicles serviced here. One day I had one car in the shop, and my other one broke down at the same time. They prioritized my other vehicle, and finished it before their toetruck could come pick me, and alls I had to do was switch vehicles.They also took care of an accident claim for me. They protected me from my own insurance company who wanted to use poor conditioned parts for repair to save costs. They refused and replaced with better parts. For ever grateful for their integrity.I only have to visit a few times a year, and even with a facemask during covid, Im remembered there.Great service and people.
I have been to kremer on three different occasions each time they have out performed any and all mechanics and Ive ever taken my car to. I am very happy to hear that this shop is a Union shop. It means the employees are paid a livable wage and will take extra pride in their work. Union pride is what sets American business apart from the run of the mill mechanic shops. Thank you Ryan for the professional service you and your co-workers provide.
They have a tight schedule to get u in but will provide a good service. Thanks Brad
Ryan is honest with you, hell tell you if a repair is worth the money or not, also if you ask him to fix or replace something, hell let you know if it isnt necessary or not. Other mechanics will do the work whether it needs it or not however as the customer, if you insist hell do it despite saying its not necessary. Kremer is very efficient when it comes to getting the work done and never make a move without communicating with you.
They were good to me
My car was making a bad noise brought it in. Found out I need a new brakes my car was in and out quick and the quote he gave me was not bad at all and he called me back to let me know my quote was actually cheaper. Did not try to sell me bells and whistles did not try to say I needed 50 things done. Just need a new brakes got them done in and out. It was great. Will go back there again.
Great service! Ryan was excellent! He really worked with us. Overall a great experience.
Nobody gets a 5-star for good work. This was very good work at a good price cant complain. I wouldnt call it exceptional after all exceptional is reserved for the exceptional.
Ryan did a good job of ensuring things were done well.
Had my Roadtrek campervan get hit by a trailer while filling up with gas. Right front tire took the brunt of the impact damaging the tie rod and shaft. I initially took it to the near by GMC dealer but they didnt have the proper lift because of the water tanks underneath. Kremer took care of it, did an alignment and everything is back like new again. Thanks guys!
We have taken our 03 Land Cruiser there for service several times. The staff is knowledgeable and has been helpful with some oddball repair requests made by us. Reasonably priced and solid customer service.
Downright hometown business. Honesty and integrity is their drive for perfection. Kremer is very supportive of local community affairs, foundations etc.Very pleasant staff always willing to help you with issues along with trouble shooting ideas.The work done is always done to perfection, so satisfied!Ill be their customer for always and always willing to refer friends and family to them.Bob Meyer
I have gone to Kremer twice for repairs. The first time, they fixed my camper which had been damaged in an accident. It looks amazing and works flawlessly. The second time was for rear spring re-arching and repair. On both occasions, the work was done on time and for the price quoted. Everyone there was very helpful and answered any and all of my questions. I would not hesitate to use Kremer again, and would wholeheartedly refer others to them.
Best experience. Customer service is outstanding. Ryan goes above and beyond to make sure job is done right and that you understand everything. You want someone you can trust, this is the place.
Kremer does great work at a fair price and they always take the time to talk through repairs and what is needed and developing with your vehicle.
I have been going to Kremer Services for years. I have always received excellent service. It is not often you get and estimate on the work that needs to be done and when you get the final bill it is actually 1 CENT less. My vehicle is always well taken care of and I know if Ryan says my car needs something done that it is necessary. Living on a tight budget it is good to know that they can work with you. For example: Ryan will say this repair needs to be done for safety reasons but this other item can wait a little while.Also the girls in the office are always friendly and helpful. I enjoy the dogs that are in the office.Thanks for taking good care of my car and all the great service I have always gotten.
Kremer Services is great! On Friday, we had a truck with a water pump go out and we needed the vehicle for the weekend. Ryan went above and beyond to get it completed that day. We take all of our business vehicles there and they have done everything from leaf spring upgrades to oil changes and tires. Highly recommended!
Great service. Polite and eager to help the customer.
I have been using their services over the yrs and I couldn’t be happier . Quality of work is excellent and if there is a problem it is handled quickly and it is done right with no additional costs .
Great service got my truck in right awayIt was an emergency and I had to have my truck asap and they were very understanding and got it done really fast.Only place recommend for all suspension needsThanks Guys
Kremer is my go to place for all my RV repairs. Their prices are fair and the work is always excellent. I have never had to return for the same issue. The people are friendly and they complete their work on time. I highly recommend Kremer for all your RV repairs.
So friendly, so honest. Such reasonable prices for great work and amazing customer service
Kremer did an amazing job on my car when the A/C when out. Being from a small town can be hard when looking for a place to fix your car in the Twin Cities. At Kremer they made me feel welcomed and made sure to give me updates as my car was being fixed. I would recommend Kremer Services to anyone looking to get work done in the Twin Cities area.
Really good customer service, Ryan, a service representative was very thorough when explaining inspection findings and was customer friendly! Kremers also honors military and retired veterans by allowing them a gracious discount.
Super happy with the spring shops service. I needed some U bolts. Brian was great to work with and bent up the exact bolts I needed and passed along much wisdom.
Finally a shop that understands RV tires. RV dealer and AV Ford both useless in getting new valve stems installed. Found Kremer and now have accessible valve stems on my duallies. Very pleased with service and plan to use Kremer for other maintenance and tires on our vehicles. Accessible for large RV. Friendly staff.
The guys at Kremer came to my rescue a few years ago when I called AAA after my alternator died on the highway just about 1/2 mile from their shop.The next time I needed service, I decided to bring my car to them.I was surprised and pleased to find that Ryan, (the service manager) was working there. I had taken my cars to him when he worked at another shop in the area years ago.Kremer is fair and honest, reasonably priced and they always go the extra mile for their customers. Five stars, all the way...
The people at Kremer are kind, fair, and HONEST! The last time I brought my car in I gave them my budget, something I would never do at any other shop. They fixed my vehicle in a timely manor, and came in way under budget. Anyone that has been taken advantage of by a shop knows how rare it is to find a place you can trust and be open with. I will never bring my vehicles anywhere else!
The technicians in the Spring shop really know their business, Everyone has been polite and courteous. Not only the quality of service is amazing ..they get stuff done in a timely matter.. Professionalism through-and-through, I wont go anywhere Else..
Got my high pressure oil pump replaced there. Very fast good service. Best price I found.
Very fast and courteous. Explained what was wrong and how they fixed it. Repaired my door in only a few hours.
Have worked with Ryan a couple times now on an older SUV I have. He is always upfront with what needs to be done, and what doesnt. that is a big help in deciding where to spend my money on a vehicle. You know it is a good place when you can spend a few thousand dollars over a year and be happy about it.
This is simply the best repair shop I have ever encountered.On my last visit, I actually had to have them come and tow my dead truck to their facility, and they did so quickly. As it turned out, my truck, due to its age, posed a bigger than average challenge, and it took a couple swings before they got some wood on the ball. But with solid perseverance, and a gotta win attitude, they were able to conquer the old girl, and fixed her up, and back to running like new.This will be my go-to shop for the foreseeable future, and I suggest the same for all my friends and family
The employees were really nice and helpful. I needed the latch on my trunk fixed. I would definitely go to Kremer Services again. Prices seemed reasonable and the waiting area was nice!
Only 2 staff on duty. Waited a long time and were then informed not seating any more due to staff getting too overwhelmed.
Great service, very honest people and really know how to take care of your car. They are the best and I highly recommend their services to everyone!
The service here is top notch.The service manager is very helpful and friendly.I will definitely bring my business here again and i refer family and friends and recommend to anybody in need of service.
How many times do we consumers get to share the good news about great service? Recently a friend was asking about some RV repairs he was going to need. I was SO VERY pleased to share with 100% confidence that he would be treated right at Kremers.
Kremer Services is personable, knowledgeable and fair. They give me great prices for oil changes, repairs, etc. I trust everyone on this team explicitly. Their diagnostics and reasonable repairs are top notch! Its a fantastic team and I recommend them to everyone!!
I brought my motor home into Kramer to have the batteries load tested. I was on a tight schedule and needed the work done promptly. Darren fit me in and found the engine starting batteries needed to be replaced. The job was completed promptly and the price was fair. Darren as always was great to deal with.
Kremer is a top notch service center, clean, friendly, honest!! I was in to get some Front end work done on my truck, Ryan was great saved me time and a bunch of $$ by being honest and up front with me. Everyone in the building from the front desk gal to the tow truck divers were very welcoming and accommodating to myself and my 5 year old sick daughter, she loved playing with the dogs and just being a kid as we waited for the service to be completed. As lond as I live in MN I will be a life time customer!! Thanks again
Awesome work as always. Re-did the leaf springs on my 18yr old Blazer ZR2 and it rides like new, and also work on my 2004 Honda Accord. Good price, good people and good results.
Very fast and nice service
Those guys are great. Had broken leaf on my pickup they got me in right away and took care of it