My boyfriend and I were on a trip for our 5 year anniversary when while on the expressway our tire popped. We called and they said they had the tire we needed in stock but it would take 4 hours to put it on because they were so busy. We came in and they got us our tire and popped it on the rim for us. Then when we couldnt find the piece to our jack we just had while we were on the expressway they squeezed us in and threw it on for us. I was so greatful. If I could give more stars I would. They really went above and beyond for us and Im incredibly greatful for it.

Walmart Auto Care centers are where I get oil changes, batteries, tires, and lamp replacements. They do a great job, they are quick, and they cost less than most other businesses that deal with minor auto maintenance. Walmart always has a competent, friendly, and qualified crew manning their auto centers, and I have never (in 20 years) had one single complaint. I appreciate and I recommend this service.

Did great job for us fast and friendly!

I would post negative stars if I could. The staff refused to repair or mount a new tire for me, because the Road Hazard I had purchased on my tires became null and void due to uneven wear (alignment issues). They were more than willing to do the repair, until they found this out. At this point, they refused to help me due to being closed because of Covid 19. I completely understand a business not wanting to operate because of the virus, but this felt like they were picking and choosing what type of work they felt like doing. The process for repairing my tire would have been the same, whether I had Road Hazard Insurance or not. I was forced to try and drive home on a flat tire, possibly causing more damage to my vehicle. When I asked to speak to the store manager, the department manager Brandon told me there was not a store manager on duty. He and his employee refused to try to help me in any way and actually walked away from me. I have bought countless tires from Walmart, but I certainly cant see myself doing business here in the future. I dont expect to get any response regarding this review, but if I can keep one other person from having this type of experience, it will be worth my time.

I arrived at 7 in the morning they made me stand off to the side ignoring me for about 10 minutes then when she finally walked up and ask me what can I do for you her tone and body language was I dont want to help you I asked politely if they had time to do a tire balancing in so many words it was going to take an hour which is fine but she kept putting off the vibe that she just wanted me to get out of there it would be nice if they put someone in that position that at least acted like they cared about people.

5pm Tuesday workers Slow as molasses. Need to show these guys work ethic. They have oil posted for sale and didnt have any oil we asked for. Only the expensive oil. Get your signs down if your not going to carry it any more. Good greef! Is the trainer that way too. 1 guy in office. 1 guy signing people in and one guy in the shop. No wonder it takes 45 minutes for an oil change. So sad you run your business this way.

The worst experience I have ever had. 11/10/2018,2:30pm the management has zero knowledge in the department she is in charge of making productive. The receptionist is very rude and short, the employee are incredibly slow and lazy and when asked simple questions they have no knowledge of what they are doing. I just had my money refunded because for the sixth time I have been here for two to three hours. I will never return unless management is changed. Horrible experience.

They have always treated me wonderfully here. Great service, great customer service. Ive never had any problems with these guys.

My daughter purchased a new tire today. And was involved in an accident after tire and rim removed itself from her vehicle. 1 stud is broke off .ALL lugnuts are gone so is the tire and rim. Police officer and wrecker driver didnt find them so $171 tow bill the cost of new tires mounting balancing ect and the rotor which is also damaged is not going to be cheap. So Walmart How are you going to fix this???????

Had tires balanced and put on my truck only to have an extreme leak around the rim 4 days later. Not to mention all of the black residue all over the rim from them sealing it poorly

1/2 star too good. Im without a car because they used used oil in my car and blew up my engine. I am not only 1 this has happened to, I hope everyone whos dealt w them n had their car ruined writes a review. Im not the slightest bit happy that people who are unlisenced can destroy an engine n not have to replace it. I boycott Wal-Mart in ionia period

Customer service is below average and service is the worst Ive seen in any auto repair shop.

I went in for an oil change and they drained my transmission, replaced my transmission filter instead of my oil filter and then added new oil to my engine that did not get drained to begin with, so I left with almost no transmission fluid and four extra quarts of oil in my engine.

They never have enough technicians available for the service they provide. Call first.

They are ridiculously expensive I bought tires off the Walmart site and for just mount and balance they wanted almost $100