I ordered this for my wife and her friends and coworkers loved it!It’s. It for everyone; but when you’ve given someone just about anything they could want; this stands out as a creative, cost effective alternative to the traditional flower arrangement. I’m not sure why others complained but for me; it’s a great thing from time to time.

Fantastic service from Ms. Mabell, who went above and beyond to deliver a beautiful and fresh Edible Arrangement to our loved ones. She was so considerate, kind and understanding- making sure the delivery was made right on time. Supremely recommended! :)

Amazing customer service and beautiful arrrangements

Out of all the Edible Arrangements Ive been to, this is by far, the best, cleanest, most outstanding one Ive been to. Customer service. Thats all I have to say. Daniel is very professional and Patient, I havent seen anyone like that.I come here to buy platters for my kids schools almost every month. If you guys dont know what to buy for your kids teachers for any occasion even to brown nose just come here and get a platter.

LOL! I shouldve read the reviews prior to selecting this store to fulfill and deliver an order... I ordered an arrangement to be delivered on Mothers Day. I received a call from the delivery driver at 4PM asking what time I wanted delivery, so I chose 6PM. She seemed very polite on the phone and confirmed that my arrangement would be delivered as discussed. I received a phone call from my mother at 7:45PM asking me if she can leave her home to run some errands (because she was waiting since 5:45PM for the delivery). I called the store and the store closed at 7PM but to my surprise, someone answered. The associate on the phone was, understandably, in a rush to leave the store but I was able to get the name of the manager from him... Rafael. I will be calling him tomorrow to discuss where his company dropped the ball. I was under the impression, as with ALL other delivery services, that I pay money for a product/service and the company delivers on the agreed upon expectations. This company did not. I did not even receive a phone call from anybody after the initial call from the delivery driver. I could have had my mother pick it up at the store... Very disappointed in the service this company did not provide. As one other reviewer said, you had one job...

Mira and mike made my special same day delivery possible! i am from toronto canada and was able to coordinate an order all the way in california with an anniversary edible arrangement and a small gift. i am very happy and appreciative of their help and urge anyone to call in and keep in touch with the process of their order if they want to make an arrangement.i will be more than happy to order from them again. mira was very helpful and mike was kind and able to call me and keep in touch for a surprise delivery.many of the other edible arrangement locations in the area did not offer or provide the same level of customer service so i highly recommend using this location.great staff!thanks again

Ordered a thank you fruit arrangement online. The arrangement was ready when I arrived. The staff were welcoming and helpful. They even offered to carry the arrangement to my car as I had all my children with me. The arrangement was perfect. Highly recommend giving this store business.

Idk what all these reviews are about? They were wonderful and got my order delivered within 3 hours. Even the gentleman on the phone was courteous and helpful. Keep it up E.A.! I am very pleased!

This has to be the worst location! I ordered some chocolate covered strawberries on V-day. They were never delivered. 2/15 I get a call that the delivery person is there, (9am)and my fiance and I were both at work. I told the driver to come back anytime after 4pm. Its 6:42, they close at 7. I have been calling this store since Thursday and have yet to speak to anyone. I paid an extra $20 to have it delivered, and its looking like it wont even arrive until tomorrow (2/16). its pretty ridiculous! Ill be charging this back and reporting this location to corporate. I get that its a franchise but this is just bad business!! They do not answer their phone!!

Not an order for me, but I do work in reception for a company this location was delivering to today. The recipient was out of the office and the driver told me that I could not refuse delivery if I didnt tell her to come pick it up at the store. I have never had that told to me before and I have refused deliveries often due to them coming after an employee has left for the day. Not our fault you delivered to someone who is not in the office and he tried to insist on leaving the order until after I called him on the fact that I have refused deliveries on multiple occasions in the past, with no hassle at all. I understand this is not the closest location to our office, but its not our fault, nor the recipients fault, that your company accepted an order for delivery if its out of your delivery zone.

Absolutely worst . will never order agian from them.ordered 100$ stuff for mothers day, and they only brought 50$ of it, the rest they ate. Will file a claim with Paypal, never picked up their phone, tried multiple times

Same nightmare experience as everyone else, my bf placed an order that was never delivered, never received a call, called the next day to only be lied to again saying they were on their way on the 15th as the spoke roughly around 11am never got delivered either. This place is a scam and will better yet report to the BBB as everyone else should be doing.

Absolutely the worst - completely missed my delivery, and they dont answer their phone. Had to call my credit card to initiate a dispute and make this up to the recipient. AVOID AT ALL COSTS. (Sort by newest to see 5 other people who didnt get their deliveries, either!)

Made this order online. Was surprised that delivery was made within within a few hours. Bouquet was awesome, fruit fresh and delicious!

All delivery directions were given at the time of the order confirmation, includes time for delivery and contact number for delivery. Delivery were not made and neither was the correct contact was made. And this is for my Mothers day order. Thanx for a ruining it.

Unfortunately there is no lower grade than one star to give this store. I order from edible arrangements on a regular basis and this is by far the worst service I have ever received. I placed an order two days ago for Valentines day and the order still has not been delivered. The customer service is so bad that I had to call back 18 times and they had either left it off the hook for a busy signal or put me on hold in hopes that I would hang up. When I did reach someone, he said he will try his best to deliver my order even though I had paid extra. I recommend people read the reviews before they decide the store they place their order with.

We will definitely never go here again. The guy who took our order, Aaron, was either drunk or high and it took two hours just to place an order for a birthday bouquet. When i picked out the one I wanted I was told it would take too long to make it and I had to pick another one. I asked for one that was about the size of a vase of flowers. He suggested one that came in a martini glass. I said no that wouldnt work and picked out a different one. It was supposed to be delivered at 5:00 pm but when I called at 6 it wasnt even done yet. When it was finally delivered it was the one in the martini glass that I didnt want! Not only that but it didnt even look good. Thanks for letting me down on my moms birthday bouquet. I hope everyone reads these reviews before they order and go somewhere else!

My relatives love receiving these delicious and cute arrangements. Makes their party mere fun and exciting!

This is by far the worst place I have ever gotten service from!! Don’t recommend. Not sure who the owner is or acting manager but you need to be fired. People depend on this service being done when the dates are available if They aren’t then you should be able to tell them you are fully booked but don’t leave people hanging and without the arrangements only to deliver it to her three days later

My husband placed a $106 Valentine order to be delivered to my work & it never got delivered! No phone call was ever made to notify my husband! He tried calling & no answer! He went to the store before they closed & they really didnt care!!! Never again placing another order from this place! Way to go in making business!

I shouldve listen to the reviews. ordered chocolate dipped strawberry bouquet for valentines day in advanced, yup.. they never got delivered! so of course they ruined a special day for us. If you call it sounds busy or disconnected. so trying to talk to someone about it is useless. please read reviews!! DO NOT ORDER FROM THESE PEOPLE..

Wonderful alternative to flowers. Fresh and beautiful arrangements.

My girlfriend is literally crying right now because she ordered me chocolate covered strawberries ON FEB 4th AND THEY FAILED TO DELIVER THEM TO ME ON VALENTINES DAY. one job, one task on the one day of the year you shouldn’t mess up. Very disappointing.

Horrible experience. Ordered two weeks in advance for my wifes birthday and it wasnt delivered by 4 PM. At which point we were leaving for the evening. Called them and cancelled the order. Raphael, who said he was the manager, was no help at all. He just said that they are only responsible to deliver it before 7 PM on the day of the order. DO NOT order anything from them. Terrible and awful customer service.

So I decided to go against my better judgement and the bad reviews and ordered an arrangement for vday it was never delivered. They called informing me so and asked if I would like it delivered the next day I said sure giving them the benefit of the doubt after all, it is a pretty busy day for them. The next day however, shouldnt have been to hectic and still left the order unfulfilled. they called me again this time inquiring if the order had been met, which again was answered with a no were now on day three, 3pm and they still havent delivered at this point I just want them to keep trying to see if they can actually fulfill an order

These other reviews must be confused. We used these fine folks last year for a client gift and they loved it.

Same situation as many other people on here.... did not receive my order on the day requested. After being on the phone with the driver (which was way overworked, felt bad for him as I took out my frustration at him surely wasn’t his fault, sorry again) seems like the fault here is the store manager. I have yet to receive a refund and it’s been 2 weeks. I ordered a gift for Valentine’s Day even paid extra for that day delivery, did receive it the next day, but still no use as it’s supposed to be a Vdays gift not next day Vday gift. On Valentine’s Day was calling and calling no one answered, called corporate, left a message, submitted emails and still no response besides a reference ticket being submitted. I’ve had edible arrangements delivery and products for many years now and have never experienced such delays and unresponsiveness from a company. I highly believe it is this store in particular.... my conclusion is either close this store or hire a new store manager.....update: just found out they are issuing my refund after calling today (first time they answered) the original store manager quit in Vday. Leaving everyone like chickens whit their heads off.

I ordered an arrangement 2 days in advance of my arrival to Irvine for a suprise for my wife. When I arrived at the location only instead of just picking up and leaving I had to wait for them to find my order and it was not even complete, also had to remind the sales person about the rest of the items that I paid for!😤 My wife also placed an order for a pick up as well and it was not ready. They took fruit out of another arrangement to make my wifes order. We will never order from this location ever again!😠

Can I Give negative Stars? ordered for Valentines Day, and of course NO Delivery! Got a call that they would deliver next day at noon with $50 box of chocolates. and STILL nothing! TriedCalling and all I get is Busy dial tone. I wish I would of read the Reviews! DO NOT ORDER FROM HERE!

So let me start off with I normally never leave bad reviews bc I hate to call someone out especially since we all make mistakes. But if you make a mistake you should just man up and fix it right. Well not with this location.My fiancé was in town for work and it was her birthday and instead of buying her a cake or flowers I decided let me just order the confetti arrangement which was super cool bc it was a fake cake with a nice fruit mix.Well come her birthday it wasn’t delivered so I was mad and called up the store and pleaded to “Daniel” the store manager to make sure to resend it. They did right away and she got. Too bad she didn’t get the arrangement I ordered. She actually got a completely different one. She called me up wondering why I sent that arrangement and why would it be a get well soon arrangement.I was wondering what she was talking about till she sent me a picture. I immediately called up the store and told them they sent the wrong arrangement and they said they knew they said the wrong one didn’t have the confetti arrangement no more. So I asked them why would they send one that had get well soon when it was her birthday and I paid a lot more for the confetti arrangement then the little pitiful arrangement that they send. So they assured me they would give me a refund I told him that I would be in town the following week for work myself and that I could pick up the refund in person so I go for three days in a row and every time I go they made a different excuse why they couldn’t refund me the money and now almost a month later I finally got a hold of Daniel on the phone and he said that they can’t do the refund. So I talk to the corporate office and they assured me that they have a guarantee for customer satisfaction and that they’re sending me a check and just deducting it from the store location so if you ever have A problem and you can’t solve it with the store manager don’t worry just call of customer service and they have a customer satisfaction guarantee. I have literally ordered over 100 times with edible arrangements never one time have I had a problem until I ordered it with this store. Edible arrangements in my opinion is a five star and it hurts me to give the store a one star but if I could I would give them no stars.

The products is fine, but the people in the front is just bad. They are actually very friendly, but they had no idea how to make a smoothee according to the recipe. An order promised in 30min was not done for 2 hours. It also came out different from what they described.

Valentines Day failure...How does it take 7hrs to deliver 12 chocolate covered strawberries 5mi away from your location?My g/f never got a call, I get a call. The receptionist rejected the order, yes because my g/f went home for the day!I tried called ALL DAMN DAY to make sure they knew she leaves at 4pm. Guess there way to not deal w/ calls is take the phone off the hook. I called 16 times everytime a busy signal! Seriously???Useless place!

I dont recommend going to this place. Their chocolate covered strawberries are ugly. They leave the leaves on the strawberries and they are all shriveled and brown. The chocolate coat is a hard shell so when you bite into it, the chocolate crumbles off the fruit. I rather just make chocolate covered fruit myself.

If I could leave zero stars I would. My husband bought a Valentines day arrangement for me today and it was never delivered. My work is literally a block away from the shop in Irvine and When my husband called to find out the status they said it was en route. It never made it and when he called to let them know the girl he spoke to on the phone said it would be delivered TODAY!!!! She told him they would call me to arrange delivery and it is now 10:30 PM, I never received a call and I never got the delivery. The worst part is that my husband called and told them he wanted it canceled and they refused! Because it was supposedly still going to be delivered today. This is the worst edible arrangements store I have ever had the displeasure of dealing with. I will be calling the store manager tomorrow, filing a complaint and I will be calling my bank to reverse the charges because of the refusal to cancel an order that never had any intention of arriving.

Great choices and service.

Great place for special gifts

Great idea !

Placed an order for Valentine’s Day and it never got delivered nor processed. Beyond frustrating as they don’t pick up their phone.

They have bad service I order a basket of fruit arrangement and balloons and k paid them they will be delivering it at latest 5:00 pm they never show up I dont recommended this eddible k have to wait like 7 days so they can put my money back to my account bad service people ?

Promised delivery date not respected: failed to delivery for the day after Mothers day, so not even a busy day. Should have read the reviews!

Awesome sauce

Beautiful arrangements

I ordered an arrangement 2 days in advance for my mother . the day it was supposed to be delivered I called at 11:30am they lie and say it was on its way, I called back at 2:00pm and said the same thing !! So Gave another call at 4:30 and now the manager said that the order was still there at the store and it should be delivered by 5:30 or so !!! Passed 5:30 and nothing . Horrible horrible service !!! Nothing but liars . I will never ever order something from here ..

Beautiful arrangements

Nice staff

Lost my order

Great

Who and who, Ofina!