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Dunn-Edwards Paints - Laguna Hills
16191 Lake Forest Dr, Irvine, CA 92618, United States
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Dunn-Edwards Paints - Laguna Hills
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St
Review №1

The best paint hands down of any manufacturer. The service is impeccable. The staff is knowledgeable and friendly. I love this place. I usually go to the Anaheim Hills store, but my job puts me about two miles from this store same great product and service. The prices are the best for what you get.

Br
Review №2

The manager was exceptional and the worker that helped me was the most professional guy and helpful his name is Oliver and I appreciate the help at that store and its my favorite store in Orange County out of all Dunn-Edwards

Da
Review №3

The store associates are very knowledgeableand were very helpful and expedited paint services that I needed for a time sensitive project.

So
Review №4

Two days ago, I went to Dunn -Edwards in Irvine off lake forest . I selected my paint ( 3 colors), I stood in line to get samples . My contractor had an account with them and that’s why I was asked to go to Dunn Edwards . The guy that was helping me did not know what he was doing, could not find my contractor’s account . I had to call my contractor to set things straight . After all that, he wanted to charge me ! I had to explain that the reason We looked my contractor up is so that I could get free samples . He then called someone to verify ! As if I was lying ! He finally got corrected and placed my order and said it will take 20min ! I was in the store waiting when he came by and I said they’ll bring the sample out to the parking lot . It was hot and I went in my car to turn AC on to wait. 25 min passed, then 45, then 60 min and no paint . I finally went back inside and started to question why it’s taking so long .Apparently they take online orders and you’re screwed if you go in physically . Meaning they take care of big orders, contractors orders first . Obviously they don’t tell you that when you place the order . 15-20 min wait was a lie . First the untrained rep, then the lie about 15 min, then kicking you out of air-conditioned store ! Telling you to wait in parking lot ( I left the store thinking my order was ready in parking lot !), then 60 minutes wait and had I not gone in to complain, they would have even stated on my order .This is how they operate, it took 2 hours to get 3 very small samples . I’ve done this 4 different times at the Dun Edward I’m San Juan Capistrano store, but this time my rental condo was in Aliso Viejo and this was the only location nearby . I never had to wait more than 15 minutes in the other locations . This store is managed very poorly . I will never recommend this location .

Ka
Review №5

They have friendly service and tons of paint swatches. Its great that I can order a small amount of paint and test that out before committing to a color.

Li
Review №6

Clean organized and friendly service with everything you need to get your painting project completed, including great advice.

JE
Review №7

Awesome customer service

Pr
Review №8

Huge store, good selection of products. Wish theyd get all the painters looking for work to not hang out in the parking lot. Tacky.

Mi
Review №9

Best paint and great service. Cant go wrong here!

Do
Review №10

Went yesterday and today. Yesterday I bought two quarts of paint. Same color but one in eggshell and one in Semi gloss. Was charged $14.99 a quart. Today I went back for another quart of the eggshell, same color.( Same girl waited on me both days). Today that quart was $9.90. I either got screwed yesterday or got a deal today???

Le
Review №11

No recomede. I order some paint and some worker told me to get out like meaning. Inside the store is not warning leter.

Na
Review №12

Veronica was a delight in helping us coordinate our new Accessory Dwelling Unit addition to the main house. The interior and exterior colors all flowed well creating a wonderful environment. Dunn Edwards sample paints helped us confirm the color choices. Great service.

Pa
Review №13

Bought beautiful shade Foggy Day flat paint, my living and dining room looks beautiful. Softer griege with green under tones.

Fe
Review №14

Good quality paint, but if you get the same product twice, the colors usually dont match. To make matters worse, they can only give you paint in metal cans that rust up quickly. And finally, to add insult to injury, they only offer their most expensive paints in quart size. I suggest to invest in some plastic paint containers to store your touch-up paint should you choose Dunn-Edwards.

Ta
Review №15

Friendly staff, easy to find location right off the 5 Fwy.

Sa
Review №16

This Dunn Edwards store provides high performance coatings, tints lacquer and has a great selection of architectural coatings. Staff is knowledgeable and courteous always willing to answer questions and assist you.

Bi
Review №17

I didnt get the gentlemans name he was very courteous and professional, I was at the lake forest store

An
Review №18

Great store for paint. Excellent selection. Expert assistance is available if not sure what paint to select. Plan to use it in the future.

Su
Review №19

The staff was extremely helpful matching the paint chips I took into the store.

Mi
Review №20

Had a good visit this time, customer service was friendly as always and the wait time for the paint was about 15 minutes, reasonable....unlike the last two visits, 25 minutes and 35 minutes wait for the paint to be ready. The store is uncluttered and clean.

Ad
Review №21

The best service, the best products, the best prices.When u going to shop here ask for DIANA, shes doing the best job.

Ja
Review №22

Ordered paint color per on line chart. Clerk was not helpful and she didnt seem to care about the customer. Note. Paint received was not the color ordered.

On
Review №23

Really professional staff. This guys help you with everything.

St
Review №24

Have just about everything. Very helpful, but you need to ask.

We
Review №25

Fantastic

DJ
Review №26

Professional, courteous, helpful are three best words to describe the Dunn Edwards established paint supply chain.

Mi
Review №27

Best paint there is ... No none better than Dunn Edwards

MA
Review №28

This place is normally busy but not enough employees or at least not in front helping. They do have the numbers to take but they dont really have it working.

D
Review №29

Their products are ones of the best in painting trade, but customer service are awful and slow. I recommend to get paint supplies at different locations instead of here.

Jo
Review №30

Need to hire some experienced old guy(s)!!!

Va
Review №31

Very busy but they move thru folks pretty well. Wish their prices were a little lower for the avg Joe

Kr
Review №32

Love Issac very knowledgeable

Ke
Review №33

Took almost 30 mins to get 1 gallon of overpriced paint.

Da
Review №34

Color matching experts!!

Jo
Review №35

Soo f....n. slow service. very bad service, the customers service is horrible.

Je
Review №36

Horrible costumer service wait almost 2 hours to get my 4 5gallons sucks

Th
Review №37

Easy in easy service....

RO
Review №38

Best products on the market .

Fr
Review №39

For the most part very slow response from sales people

De
Review №40

Good place, they are friendly and knowledgeable

Ad
Review №41

👍

Jo
Review №42

Quick trip very helpful

Gr
Review №43

Great paint and staff

ha
Review №44

Great paint

is
Review №45

Great paint

Er
Review №46

Good service.

Ju
Review №47

The worst service

Ni
Review №48

They have space for wait the paint and enjoin a coffee.

De
Review №49

Got paint for my house

Al
Review №50

👎👎👎👎👎👎

Review №51

Somewhat high prices and they take too long to deliver your painting

Jo
Review №52

Very attentive and friendly

Ju
Review №53

Its a good place to buy paint for houses

DA
Review №54

Very good place to compare the paint and all kinds of materials to paint the house.

Al
Review №55

Sszz--

Information
54 Photos
55 Comments
4.2 Rating
  • Address:16191 Lake Forest Dr, Irvine, CA 92618, United States
  • Site:https://dunnedwards.com/directory/store-list/laguna-hills-031
  • Phone:+1 949-788-0950
Categories
  • Home improvement store
  • Business to business service
  • Paint store
Working hours
  • Monday:6AM–5PM
  • Tuesday:6AM–5PM
  • Wednesday:6AM–5PM
  • Thursday:10AM–3PM
  • Friday:6AM–5PM
  • Saturday:6AM–5PM
  • Sunday:6AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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