I was blown away by the sheer variety and selection available! The store felt roomy, with plenty of space for all shoppers. Terrific service at checkout as well, from Raphael.
The store was really dirty. The restrooms were beyond bad. Never again, will I visit this store.
I love this party city location... They are always helpful and very friendly! Love the balloons selection..they always do the best job!
A place for party..lol..what I mean whatever you need for decoration of your party venue is available here..One stop for all your party decor need.
This store has recently gone through renovations and let me just say I love it!!!!!! It feels sooooo much more open and not cramped like it was before. Its brighter and easier to find a specific aisle. Also I absolutely love that they have a separate balloon counter now. I hope this store stays as nice and presentable as it is now in the near future.
It has changed a lot. Not as much merchandise as before. I went for cake decorating supplies they hardly had anything, and didnt have what I went there for.
PARTY CITY was great. They have changed the stores layout and footprint to make it look more inviting and up-to-date. They had the super size number party balloons as well as all kinds of various balloons for any occasion. Two thumbs up!
The girls that work there donβt communicate well at all. They arenβt motivated and are kind of lazy. Not very helpful.
Great selection and well organized. Also, good service. A bit pricy.
Quickest service Ive ever had at any Party City.
The store was clean. Everyone wore theirs masks. The staff was very helpful.
Great customer service!
Its too modern now lol
Not liking their prices..just to blow up my balloons were outrageously over priced! Cheaper to buy the helium tank!!
I went to this party city today to purchase a childs costume. Well that was a disaster! A young lady named Juliana helped us and was very kind and sweet. They had only her working the section, and there were at least 10-15 people looking for costumes. No manager to help her. I walk up to the front and they have two cashiers that are waiting and chatting. When I brought it to the managers attention he looked and acted like my comment were not important. This used to be a great story, but I can see why they are losing business.
I wish the costumes were of a higher quality. And the correct logos, which are always a facsimile of the real thing. They barely had any Tiger King stuff.
I went in planning for a gender reveal and told the cashier I wanted it to be a secret, took blue and pink supplies to the front with the envelope of the gender. She acknowledged that we wanted to keep it a surprise, looked in the envelope but went on the scan the pink poppers, put them in the bag and handed the bag to us. And told me βshe forgotβ. Very very disappointing a experience and I suggested anyone who wants to plan a reveal to not go to this location!!!
Great store nice customer service you can get here everything for you party
Very kind staff!!! And OMG - the only party city in the vicinity that carries all Ramadan and Eid related items!!! They made my day!
Great selection. Staff always helpful.
I didnt find what i was looking for, they were sold out. But they have a big selection of items and a friendly and helpful staff. I would visit them again.
Very helpful
Very clean and super organized.
Wide aisles and everything you can think of getting for any occasion.
Super pricey, but worth the memories your gonna have with all the party supplies for your event!!!$40.00 for 5 items......$12.00 each for silver number balloons Γ2, $4.00 for mini chalkboard easel, $4.00 for chalk marker and $3.00 for confetti......but the pix came out awesome!!!!Great customer service at this location as well!
This is your one stop shop for any party theme for adults, children ballons, customs. Catering pans, greeting cards ect
Love
This establishment carries a great assortment of reasonably priced items for many celebrations. The balloons & specialize banners are a hit with me. Customer service could be more upbeat, it is called Party City
I needed the Harley Quinn bat for my daughter for Halloween. I visited the two Arlington stores which didnt have it. I called the Grand Prairie location and they were out. I then called the Mansfield location and they had just sold the last one. I felt defeated until I called the Irving store because they had one left which they held just for me!!
Order ready on time pleasant employees and decorations perfect!!
They were busy as hell... But they still for helpful and quick in getting my order complete.Nothing like service with a smile
They normally have what you look for. They didnt when I went (angry birds) I love that they have color options. I always find a theme and get a couple things then fill in the rest with the solid colour.
MY SISTER AND HER BEST FRIEND LOVED THEIR BALLOONS....IT WAS SUCH A SURPRISE TO THEM AND SO DIFFERENT FROM WHAT WE DONE BEFORE. THIS PARTY CITY GAVE ME THE RUN AROUND AT FIRST BUT BY THE END OF THE NEXT DAY I GOT EXACTLY WHAT I WANTED.
Bad service
Mediocre. Its a party city so they have decent supply, but the staff is very apathetic, and its usually pretty dirty.
Great experience, girls working were very helpful and pointed me in all the right directions. They did some balloons for me and they looked great!
Probably the most well organized party City Ive ever been to. They had a great selection too. We got everything we needed for our sons sesame Street birthday here.
Good store
THEY HAVE ELMO PARTY SUPPLIES!! I was so excited when we found out they had elmo. My daughter is in love with him and we cant ever find anything elmo anywhere. It made her day to get to pick out elmo birthday stuff. Thank you!!
Nice place
First Party city Ive to where the staff was so helpful and super courteous. Extremely organized and cleaned. DEFINITELY WILL BE BACK SOON!
Best place to go if you are planning a party on a budget! Excellent selection and great prices.
Augustin helped me and went out of his way to do so! Thank you again Augustin!
Great place to find anything you been for a party.You can just browse and figure out what theme youd like to do. So much merchandise to choose from.The staff has been friendly, curtious, and helpful on ever visit.
The store is a mess, the employees dont really know where anything is but they have labels so if you can read you can find it, they have pretty much every cartoon character that you can imagine, for every occasion that you can imagine, and the checkout was pretty fast! Cant complain much I found what I was looking for!
Prices not coming up correctly and the cashier not paying attention π€¬
They have everything for your party. Tons of Halloween costumes.
I love this place exelente
They were super helpful and efficient. Even though it was Halloween time I was able to get through check out quickly.
They have a lot of cool stuff here everything you would need for any kind of party. They also have Halloween costumes. Its kinda expensive but a great place to shop for party stuff
Customer service was awesome. I was asked could they help me find something and they went the extra mile and found what I was looking for.
My kitchen needed a makeover. We had cabinets installed first. We had to wait a few weeks for the countertops, but I was told this in advance. Well it was worth the wait. We chose quartz and we love it. The installation went well and the installers were very professional. The countertops look good and are easy to care for. We received a follow up call and I feel good about the way they assured me that they stand behind their product. Id recommend them for sure.
OMG, the Customer Service at the Irving Store was wonderful. It was bad weather outside, I was having my 1st Granddaughter and was needing a Baby balloon to complete my basket gift and there helium tank was messing up and she said it would be 30 minutes or so. I told the cashier (young lady), that I didnβt have 30 minutes. she must have said something to the man that was fixing the tank because five minutes later she said, itβs working. My Granddaughter was born, I was in time with a beautiful basket/balloon gift. My Granddaughter was born Monday, Nov 12, she weighed 9 pounds. Thank you, Party City.
Very large store with an abundance of party decor, not the best store layout, was hard to find certain areas to look for items
All party supplies available. I love them
Brought in 2 mylars they didnt carry and purchased an additional 7 balloons. They charged me $6.99 for the helium in each of mine. Theres no prices posted, so guess they can charge what ever they want. Talk about taking advantage of their customers. I wont be back.
Friendly associates. I found exactly what I needed
You need great ideals this place is full of them customer Service rep always is eager to assist wide range throughout the year to surely meet your party needs
Good party themes. Helium costs is a complete rip off
Friendly faces. Great customer services. Easy to find stuff needed.
My Go To Spot.. for my balloon life (:prefer their balloon quality over anyone else.
Really nice store. The workers there are really nice everything is in place you can find anything party related.
They have almost everything in these stores!For all of your party needs, the staff is really helpful and have great suggestions!Love the selection of balloons
Very rude people and worst customer service . They have excellent ways to screw your parties. Promised me to handover banner on my son birthday and right before one hour to party they said they cannot print banner and asked me Do not talk anything and Get out of the store. NEVER EVER ORDER ANYTHING THERE.
You can buy all you need for a party from here. The price is very reasonable n quality really good. Must go place for part lovers.
Very friendly and helpful. They knew where everything was right off the top. The big dDarth Vader and BB8 balloons were a big hit.
Best recommended place to buy balloons and party staff
JUMBO collection FOR PARTY ITEM
The aisles are small and it feels really cramped. It was dirty. It wasnt very well stocked and didnt have most the stuff I needed. Id honestly only give one star but the staff were friendly and polite so I give it 2
This location is in an awkward place to access but they always have what I need. The associates are nice ans helpful.
Shelves are a little bare missing too many items. Store seems under staffed constantly
Place is overwhelming with just stuff. Felt cluttered. And then once you find what you are looking for, its small choices. Wasnt thrilled
My experience was awesome I enjoyed picking out my costume and its amazing everyone should go to party city so many ideas and colors
Very easy to find costumes at a reasonable price. The store was organized and has tons of options for party supplies.
This place had nothing stocked and lots of broken things. I had found something i liked but at checkout found out it didnt have a price tag and after 15 min of them still searching or researching I decided not to get it. I had places to be and no time to waste! And dont expect help cuz they are too busy talking to each other about their personal problems!
Not any good costume for what ur paying
Nice and clean, very organized location, the staff could be better just have more smiles, other than that highly suggest visiting this location for any party or celebration supplies.
Please note that address is correct, but the information on Google maps is not. This store is not located off LBJ HWY 635, but off HWY 183. I wish that Google would correct that mistake.
Very helpful and attentive staff. Good selection for what we wanted.
It was good. Seems a bit pricey.
Found everything I needed, and great CS!!
Fully stocked in items i needed. no lines. Was in and out
A lot of stuff to offer, to be sure, but I felt as though the prices were over inflated. I guess when youre the only one that carries specialty items in all different colors, youre able to charge premium prices.
I wish I could give this place ZERO stars. I was shoppinβ for my little girlβs birthday and couldnβt find any Frozen-themed items. I asked someone who was workinβ there, and she totally ignored me. I brushed it off blaminβ it on her not hearing me. I went up to the front. The manager had two piercings in his face and gauges. He was on the phone with a customer and from what I heard, he was beinβ really rude. He told the customer βI donβt want to deal with you right now maβamβ. And βItβs not our fault your balloon deflatedβ. Of course it wasnβt their fault, but no need to be so rude about it!
I needed gift bags, and they had every size, shape, color, or theme I could imagine. If I need balloons, this is the spot. They have a good selection of party stuff, including festive themed decorations, costumes, candy, lunch pails, party favors, shot glasses, and service items, etc.
How do you sell alot of balloons mainly but no helium? It was a Saturday afternoon,when most parties are. Then the employees had an attitude like we made the helium run out. Very unprofessional. Wish I didnt even have 2 give it 1 star. Then no party city really sell any Skye from Paw Patrol. The lady told me to go to Lubbock Texas. Really
They didnt have anything spiderman that I needed and also very over priced .no customer service to look for other gift bags that were at least red.
Better than shopping online. We get lot of party ideas by looking at their inventory.
Found what I needed but check out lines moved slowly.
Large store. Definitely a first stop for any supplies dealing with hosting any type of party.
Good variety of Halloween costumes and party supplies, but the checkout line was way to slow and the line started to get to long
Updated. Called a week later to see if the items were in stock and they didnt even know when there truck was coming. Every time I go here they never have the items I need instock. Employees are hard to find cause they dont wear uniforms and walk around like customers.
Was overly crowded and I was provided with curbside service
My wife loves party city