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DFW Door Repair
715 N Main St, Irving, TX 75061, United States
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DFW Door Repair
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Ma
Review №1

Recommended!I am VERY happy with my new door. Replaced a single 8-ft door with a double door and it looks absolutely beautiful!It took a little longer than expected with the understanding they are busy, which makes sense, as they have the best price for great quality service in the Metroplex!Billy and his team were communicative at all times. The installation crew was the best, we encountered some issues but at all times they ensured me that there is nothing to worry about and that it will look great. And so it does, see for yourself - pictures below!

Ki
Review №2

We had an incredible experience with DFW Door Repair. Our new doors turned out better than we ever could have expected. The quality of the doors and installation is incredible. I have already have 3 neighbors reach out and ask for their contact information because they are so beautiful! Would definitely use them again!

Ab
Review №3

I cannot believe how bad this experience has been. I reached out initially online and did get a prompt response setting up a phone consultation with Billy Cline. We talked briefly a few days later, he asked me to send pictures (which I did as soon as we hung up) and he promised me an immediate quote. I never heard from him again. I called a few days later and was told he would call me back. He didnt. I called a week later and was told he tried to call me - which is a lie - and would call me back before end of day. He didnt. I called one more time, expressed my unhappiness and asked for another call back. I was assured he would get right back to me. He didnt. I am not sure why Ive been so easily discarded but I certainly should have to beg.

Ro
Review №4

Recently asked DFW Door Repair to adjust my back door after have new tile installed in our kitchen. The personnel that showed up were very professional. Their work was outstanding, quick and reasonably priced. I will certainly call them again for any future issues

Ti
Review №5

We had two smaller jobs for weatherizing two doors in December. It took a few weeks to even get the job scheduled. It was very tough to get something hammered down. When they did come out, they did a good job. However a defective door sweep was installed and countless emails and texts went unanswered to try to get it repaired. When I finally did get a hold of Billy, he said to reach out “in a few weeks” and they’d schedule me. A couple weeks later I reach out and my calls, texts, and emails go unanswered. Finally I got a response in early May and he asked for a little more time. I went ahead and just had the door replaced elsewhere. Nice guy. Not a good experience.

Ja
Review №6

We are very happy with DFW Door repair. From our first call to the install, Billie, Brian and Jason were great to work with. They know what they are doing! I would highly recommend them.

Li
Review №7

Would have been pleased but my patio lights (which were working before) weren’t working by the back door after the crew replaced the frame. The company didn’t cover the bill and blamed it on the wiring in my house. From my perspective: my lights worked fine, they did work, my lights didn’t work at all. The employee I was working with eventually stopped responding to me. I ended up having to pay $216 to fix the lights which felt like a significant cost up since the door replacement was $890. I want to get a couple other thresholds replaced and I probably would have used them again if it wasn’t for this. But now I don’t trust the company’s quality and know I’ll be on the hook for anything that goes wrong. Screenshots of my text conversation with an employee are attached so you can make up your own mind.

a
Review №8

DFW door was an amazing company to work with. They are very professional and did an amazing job installing our new door. Would recommend to family and friends.

Ad
Review №9

UPDATE: I did receive a call from the DFW Repair team, and they were very apologetic for the unresponsiveness. Ultimately the team came out to complete the repair. There was some chipping of the finish of our door, which they did come back out and stain again. Overall, Im appreciative that they made good on their commitments.Don’t waste your time for any smaller repairs. Just like so many contractors, no one even bothers to call back. From showing up late twice for the “virtual quote” appointment, to accepting the quote and never following up to schedule the work (even though I called ~6 times over a 6 week period and left a message with the receptionist each time…also sent an email with no reply).

Mi
Review №10

My experience with this company was very positive. Jr. and Andy showed up on time wearing masks. I had issues with 4 doors. They worked for 3 hrs. solid and completed the repairs in a professional manner. Afterwards they cleaned up thoroughly. At first I thought the estimate was too high but decided to use them anyway. After seeing the extent and quality of the work done, I feel like the charges were reasonable. They do the repairs the correct way not taking g shortcuts like trimming sticking doors. If you want quality repair with progessionalism and craftsmanship, this is the company to try.

Ja
Review №11

I originally asked for an estimate for weather stripping 2 exterior doors. I scheduled the job. The first door was routine. The second door frame had deteriorated over 40 years, no surprise. Our tech pointed it out and I decided to just change out the entire door frame. Before leaving I asked him to check another exterior door and, no surprise, we had the same issue. So, I scheduled 2 new door frames as the tech said the doors were good and we just needed frames. I monitored the work about every hour and the tech explained some of what he was doing and this was helpful to me. The scope of the work appeared to be larger than originally estimated and the techs had to fetch parts at least twice. Guess what? NO INCREASE IN THE PRICE! Thank you DFW Door Repair.

Gl
Review №12

Pending review of actual work.

55
Review №13

Billy and his team did a great job installing 3 new doors at our home. I loved his response time to texts or phone calls. Excellent communication and quality work!

Ca
Review №14

Love my new door! Very happy with the entire experience. Replaced an existing door, and they even fixed some issues I had with a sliding door. He let me know their timing, and when my door would be installed. Great customer service.

Pa
Review №15

Great quality work. They installed the back door of my house. I already have had complaments of how good it looks. The new back door keeps air in a lot better, along with air from coming in. They realigned my front door and made the air hold in as well. Friendly service, great quality work! Keeping air in the house will save me money in the winter and summer.

Ro
Review №16

Fantastic company. The people are honest, trustworthy and dependable. Craftsmanship like this is very rare. This company makes everything to order, all custom. You will know quickly that no.one else has what you have. I look forward to future projects with them. So far, it has been an absolute pleasure. Thank you, Billy!

De
Review №17

My doors, front and back, installation was fast and done at the same time. I was given a choice from hundreds of colors and the painters where fast and precise. I love the two man partnership.

Da
Review №18

Great experience. I needed a door insert replaced for a French door. I didn’t have to wait long for an appointment. The service was fast and clean. I am very satisfied with the door repair, craftsmanship, and professionalism. I would highly recommend DFW Door Repair!

Ra
Review №19

Communication was excellent, service was professional and courteous. Mine was a challenge, but these gentlemen overcame the obstacles with no complaints. Rate was extremely fair. Would recommend this company to anyone.

Ba
Review №20

We were really pleased with DFW Door Repair.They gave me a 30 minute window and showed up on time. They were able to fix the door quickly and expertly.They charged me less than their estimate. I would not hesitate to call them again.

Ro
Review №21

I needed 2 doors, 1 replaced and 1 with a unique situation. Billy offered the best solution with minimal impact and cost. He went above and beyond. His crew arrived on time as promised and they were very knowledgeable and professional. I plan to use them again as soon as Im ready for my next project. Id recommend DFW Door Repair to all my friends.

Mi
Review №22

I was finishing up a complete home renovation and needed antique door knobs installed on our interior doors. I quickly discovered that this was a task not many companies are able to do, and was so relieved when I called DFW Door Repair & Billy explained that he could help me with this. Not only did they do a terrific job, Billy and his team went above and beyond to complete the job quickly (as I was on a tight schedule), and they were all so professional and kept everything so CLEAN...which is the icing on the cake. I will definitely use this company again.

El
Review №23

I’m very happy to say that Billy Cline restored my faith in him. The quality and craftsmanship of my doors are first rate. He stood behind his work and resolved an issue with my glass inserts that was beyond his control. It meant taking my doors off and installing temporary doors while my inserts were replaced and then repainted my doors. My doors are beautiful and I could not be happier now!

Pe
Review №24

Thank you DFW Door Repair. We are so pleased with our new front doors! We called and met Billy Cline when we contacted him about installing new front doors. He listened to our concerns and wants and then gave suggestions on what would work best for our situation. We elected to remove our existing front door and the two side panels and replace it with double doors. We chose the color, style windows, and decided on fiberglass doors. When the date for installation arrived three men came. The first man was there to remove everything but before starting, he put up heavy plastic sheeting, floor to ceiling, to help cut down on the amount of dust and debris. Wow! Nice move. The second gentleman arrived to start the installation. These two men were the nicest people to have working around you. The third man that came over was the painter, cleaning up any bumps or scratches that might have happened as well as painting the door frame. Top notch work, cleaned up the area before they left, very polite the entire job. Oh, and Billy came as well to make sure everything was done to our satisfaction. Great job DFW Door Repair. I would certainly recommend your company!!

Ra
Review №25

Tech reported on time and worked with care to properly stage and prep for the back door replacement. The door and trim were installed beautifully and an excellent weather seal and locking system in place. Extremely satisfied customer.

Ch
Review №26

I tried to schedule an appointment for a minor door repair for a month. I reached out to Billy and the main office line multiple times, including texting photos like they asked, without meaningful response. “Sorry, Billy was out of town for the past 2 weeks”. “Billy will call back later today.” “Here’s a quote to approve and we’ll be in touch” Etc. Etc. I have never experienced such oddly bad customer service. Do not waste your time trying to schedule a minor door repair with this company.

da
Review №27

Joshua and Edgar came out to my house on the same day I called about a door issue. There are a number of highly unique complexities associated with the door and they offered a number of pro-active steps toward a solution. Moreover, they provided the names of retailers who could repair an iron door handle. Billy the owner, and Joshua and Edgar, are all highly professional and knowledgeable, and, I look forward to doing more business with them in the future. David

Ja
Review №28

Billys team replaced my bedroom door, which was on its last legs. They did a fantastic job! I came home and was delighted to see that it opens, closes, and latches smoothly. The paint job was also spot-on. Would definitely use this crew again the next time I have a door problem.

Je
Review №29

Billy was very responsive and quick to get our order in and the doors installed. They look great and everyone who came to install was very polite and professional. Thank you!

Ri
Review №30

Installers were competent nice young men. Arrived exactly on time and got the job done quickly and professionally. Both were very polite and seemed to enjoy working together. Best remodeling experience I have ever had

Mi
Review №31

We replaced our front door and we are thrilled with the end result. We were able to provide some pictures and some ideas, and the team at DFW Door Repair handled everything else. From the designs, architectural drawings, recommended stains, even the glass types.The door feels solid, well built, and worth every penny. The installation crew was incredibly professional and thorough. I will only use them going forward and I absolutely recommend them for any door replacement needs.

Ch
Review №32

Prompt, polite and professional service! No need for new doors when our doors could be re set, providing a tight seal, and allowing locks to smoothly operate. New thresholds also raised doors, allowing us to place entry rugs. Very pleased.

Sh
Review №33

The guys did an awesome job on the new door. This is my second time using this company, and I would recommend to anyone. They had a better price than the other bids I got, and were very kind and professional.

Ja
Review №34

1 star given because 0 stars is not an option.Free estimate means take a picture and text it to them. Though they never replied with the free estimate. That either means its free or f-you, were too busy to reply to you. Update: processes were managed by owner, work was done well, rating changed to 5 stars.

Me
Review №35

DFW Door Repair is awesome. I waited 7 months to find out a big box store could not replace my door due to the odd size. DFW Door did it in 1 day. They did a fabulous job. Such a great company to do business with.

Li
Review №36

DFW Door Repair assisted our office with two broken doors! They were helpful, worked diligently and made the repairs perfectly! We will definitely call them again if we need repairs or when we decide to get new doors!

Bo
Review №37

I have used Billy with DFW doors for close to 20yrs now, not only for my customers homes but also on my own home. Billy and his crew does great work and are always there when I need them. Bobby Williams / Williams roofing & general contracting

Be
Review №38

Billy at DFW is the best. We wanted our front door and two sidelights replaced with double iron doors. They had to be custom made and they are incredible. Thank you Billy & crew for the beautiful addition to our home.

Le
Review №39

Billy and his team were amazing. Very professional and great attention to detail on the installation. My new door looks awesome. They made it easy and went above and beyond.

Ia
Review №40

A great experience from start to completion! Billy and his team were great...from the prompt quotation through installation...literally the very next day. Prompt, professional and competitively priced. I would highly recommend them!

Ki
Review №41

I tried for almost 3 weeks to get information from this business. The young lady that takes calls finally got Billy to send me an estimate. I practically begged him to call me so I could discuss details but nothing. Really wanted to do business with him but moving on. Unfortunate.

Je
Review №42

I own a local Realty company and I have been working with Billy for the last 8 years. He is my go to guy for anything door related. I used him to install a new front door on my home and I really love it. I have had listings where the doors wont shut correctly and they will come in and fix all of them and the price is competitive also. Two Thumbs up from me.

mi
Review №43

Our front door needed a new door jamb and door sweep. I contacted DFW Door Repair at 10 am and spoke with Billy. He had me take a few pictures of my door and text them to him, which I thought was a great idea that not a lot of companies take advantage of. He called me within 15 minutes asking if he could come look at the door in person that day. From the start, Billy was as responsive as anyone Ive dealt with. He analyzed our door and got me a quote (extremely reasonable) the same day. We set up an appointment and he kept us updated and informed every step of the way. He was very polite, professional and completed the job to our satisfaction. DFW Door Repair is now my go-to company for anything relating to our doors. They were truly fantastic to work with.

Sh
Review №44

Company responded to an emergency quickly, but when further support and follow-up was needed response was slower. Mr. Cline and his workers are courteous and helpful when you are dealing with them. Work was just completed (to my satisfaction), but I cant comment as to how the work will hold up long-term yet.

Sc
Review №45

Billy and his crew did a great job on our project. New door looks awesome!

Ha
Review №46

Billy came right on time the day after my front door jamb was broken after a break-in. He replaced the jamb, put new weatherstripping and gave me a one year warranty on the work. For this I commend him highly. I also had a warranty claim regarding a draft coming in from the door and this was also resolved.

R
Review №47

I had an door repair that I needed fixed immediately. I contacted them at 7p on a Sunday night and got an immediate response and some one was at my door Monday morning to fix it. Great friendly service AND my new door looks great!

Ro
Review №48

DFW Door Repair performed a very professionally job. Their solution eliminated all the issues we were having. The office staff, installer, and the owner were pleasant to work with.

Review №49

Great communication and great job on the install, fast and professional . Thanks Billy

bo
Review №50

Showed up on time, did a very good job and was a pleasant person to deal with. Couldnt ask for more. Highly recommend DFW Door Repair.

ar
Review №51

Quick and thorough response to our inquiry. Friendly and professional, the work was terrific!

Li
Review №52

Really great service. Responded quickly. I will be using them again and would definitely recommend.

M
Review №53

Excellent work and finished product on replacing 3 exterior doors.

ke
Review №54

We had an 8 glass door leading to our backyard, and we wanted a dog door for our 110lb dog built into it. Billy and his team made a new door (nearly identical to the current one) with a dog door built into the bottom portion. They switched the door out, allowing us to keep our original door in case we ever need or want to switch back. If we ever move, we can literally take this new door with us. We were able to keep 3/4 of the new door as glass, which was important to us for natural lighting, etc.. The install was quick and clean and very professional. The guys couldnt be any friendlier. We are extremely pleased, and we highly recommend this company.

Ar
Review №55

On-time, professional workmanship and clean up after the job! I recommend to other needing door solutions

Ja
Review №56

I called dfw door to replacr my wooden front door with a new iron door. Thy did the job next day and they did an excellent job. I highly recommend them for their excellent performance and a great communications.

Qu
Review №57

We needed to have french doors replaced. DFW Door Repair was able to replace them on the same day we called and kept us updated on price and timeline from the moment we called.

Sc
Review №58

Terrific experience. Our home was built in 1973 and the original front door has deteriorated over the years. We wanted to replace just the door but realized the frame was rotten all around the base. Billy visited my home and assessed the project. The price he quoted was less than anticipated so we ordered a new solid mahogony door and side lights, including all new framing. His team arrived on time and made quick work of removing the old stuff. They installed and trimmed out the door and a painter arrived to finish everything. Billy communicated with me frequently and was there during install to inspect the work. Big thumbs up to these guys.

Ja
Review №59

After a few bumps in the road, Billy and his crew went the extra mile to complete the installation of new French doors. We are completely satisfied!

Je
Review №60

We at DFW Door Repair strive to make service our number one! Experienced, knowledgable and will go OUT OF OUR WAY for your satisfaction!!Residential door repair,new door install,24 hour emergency service.Custom doorsPre-fab door installWe get it done and do it right!One year warrantyCovering ALL of the Dallas-Fort Worth area!!FREE ESTIMATESHusband and wife team of Billy and Jennifer Cline

Ch
Review №61

I am a contractor. I ordered solid maple pre-hung french doors drom Billy at dfw door repair. I was very impressed with the quality ans craftsmanship. The communication was excellent. He made sure i had what I needed to be successful with my customer. The customer ia very happy with her new doors. They look so much better than the anderson doors upstairs.I look forward to having another project that i can work with Billy an DFW doors on.

St
Review №62

Emailed, texted and left vm several times never heard back. Would not trust them.

Ra
Review №63

Got a great custom door at an affordable price!!! I will use them again!!!

Da
Review №64

After receiving the quote, called and emailed to schedule the job. Never heard back.

Se
Review №65

Called for saggy door and possible lock out of alignment. The technician spent 5 min checking, then another 5 min putting on lubrication and screw down 5 screws to fix... then asked for 150$ min charge with nothing actually repaired.I am afraid I wouldnt use this company for any type of work.

Er
Review №66

Fantastic company and employees, I would do business with them again in a heartbeat.

We
Review №67

Polite and prompt!

T
Review №68

Excellent job!

Ji
Review №69

Very bad experience…they did mess up our door and the weather stripping they did came out in 2 weeks..I had to use another company to fix it..

Information
91 Photos
69 Comments
4.5 Rating
  • Address:715 N Main St, Irving, TX 75061, United States
  • Site:http://dfwdoorrepair.com/
  • Phone:+1 214-390-3901
Categories
  • Door supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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