It is good place to shop for car parts, engine oil, antifreeze,windshield fluid and gloves.

They usually have every OEM part in stock they also have custom parts and stock as well and if they dont have them they will find the store thats close that have them in stock, its not they will order them and have them within a day or two. All the customers are willing to help and are very knowledgeable about car parts and diagnostics

The item I was looking for was out and a staff member was able to recommend a replacement.

Salesman very helpful. Good service.

Fast service. I will definitely go again

Great variety of items... expedite service. Thank you for a clean parking place. Keep up the good work.

Terrible Customer service ! Lack of knowledge of the subject matter! Will never go back to this location or any other Advance auto parts store ever. Save your time and money and go to Auto Zone.

Terrible service on the phone. They left me waiting for 30min and at the end I had to close the call

EXCELLENT customer service. Very knowledgeable.

They have what auto zone fails to stock...Im a fan...

Sales people are top of the line, very helpful.

The staff are friendly and very helpful

Excellent customer service. Especially from the beautiful middle aged black lady

Its ok 👍

I showed up before closing with an overheated car only to be turned away because in the words of their employees, “they lock the doors early to start their in house closing process”. They the. Lied to their store manager and said that they had computer issues so that’s why they closed early. They were rude and EXTREMELY unprofessional.

Fast service for a saturday friendly cashier

Just left there, i walked in looked around and couldnt find wht i was looking for. I ask the young gentleman at the register for help, to my surprise his phone conversation was more important! So i left out!!!! # HARDTOFINDGOODHELP

The employees at Advance Auto are very knowledgeable and are always ready to provide a helping hand when in need. The store manager is a great guy too. He will always go out his way to make sure that your needs are met.

Every time I forget the name of the PM shift all I ever get is a Advance auto peace they always put me on hold for one hour 30 minutes nobody ever comes back

Great customer service 👏

Found the part I was looking for.

For a part store pickings is slim order online

Called and was placed on hold for about 30min. They never came back to the phone. By the time I reached the business it was closed. Time and gas wasted.

This is my go to store. The customer service team is excellent, friendly, courteous and very knowledgeable (I can only speak for the evening crew and the commercial lady in the morning ). Even if you dont know a thing about a car they will not make you feel stupid. Thanks AAP for making me feel like Im in good hands when I come to the store. Ive never had to return a part yet. Old Gracie keeps kicking with your help.

Horrible place. The people are very disrespectful the men there were disgusting and the worst part of it was that they made fun of my accent. I was shocked when Emerson mocked me of the because of the way I was talking to my son. I told him to stop and that it was rude to mock people because of their accent, he told me to go back to where I came from and he that he wasnt paid enough to argue with me. I was shocked because I didnt deserve that kind of treatment at all.

Usually have no issue with this store but today was my 3rd attempt to get my battery checked in a week. Each time I was told they couldnt do it. Today the gentlemen pretty much told me OH WELL! SMH

I’ve been to this location on numerous occasions. I’m always happy with the customer service from John. I don’t know if he’s the manager, but he’s someone who always goes above and beyond and it’s much appreciated.

Its a advanced auto part store its not the cleanest place but its not the worst either. There stuff is OK there. Nice people but dont know there product lines that well. Thats why they fell short of 5 stars. Other then that there is nothing good or bad to say about them. Its a place to go and buy auto parts.

Great service.

Sucks staff is incompetent and rude.

When Marilyn was on the service was great. Marilyn was able to handle the crowd and still service the vehicles.

Good service

Spent almost 150 on a brand new battery. No one even asks if Id like it installed. My buddy couldnt install my battery, so I come back 2 hrs later to be told no one is there, come back at 3:30 when its less busy. No customers in the store at all!!Sorry, I can tell when you dont want to do your job buddy..smhGuess what, I drove to the Advance Auto Parts on rt 22. Ravi from rt 22 started on installing my new battery immediately. Thats customer service!! Thanks

The staff that works there is very helpful

The staff was very knowledgeable and helpful. He went out of his way to make sure I had what I came looking for. Thank you and I would definitely recommend and revisit .

I love going to this location (Lyons Ave. in Irvington) Emerson Richardson is so helpful and full of knowledge.

Had what I need to keep moving. Simple, but important to my daily commute to and from work. Until the original replacement comes from China.

Just a bunch of friendly workers,new ownership turned store around,its stocked with all manners of merchandise & if its not there,they will find it or/and get it for you. New manager Anthony is awesome.

There is an employee name Emerson, is a shame for this company. Im about to report that place to Better Business Bureau and NJ consumer affair, shameful place. Emerson is a shame for this company, I will never go back there, I will talk to my friends and family member to not going there. Shame,shame on you.

Very good customer service and they get you out never there for long and if they dont have your part it doesnt take long for them to get it for you

Was able to find what I needed. Friendly customer service and cashiers. They also taught me a few things.

Don’t waste time at this location, horrible service, management and customer services. I wish you could give no stars because that’s how bad it was.

I consider this store more of an accessory type store than a complete auto supply.

As i stepped in they asked how can I help you...they pay very good attention to their customers need.

I made an early morning purchase, so it wasnt busy. In and out!!!

Great auto parts, Im order online a battery, but they dont have personal to make the installation at the pick up time, at the end I took the tools and installed by my self. Really need personal.

I like shopping at their stores. Never had a bad experience either shipping online or in store

Loss prevention guy was super rude and nasty attitude over a simple question.

Good parts and i get a discount when you order online and go to the store and pick it up

The little Caribbean man is so helpful!

The staff is professional & they provided a great service.

Best service & great price.

What more can you ask for in motor parts, advance auto part has it all. Visit any location and you will smile out with good price.

DO NOT LET THEM TOUCH YOUR CAR. Free battery installation is not worth it. They broke my hood latch and the service I received was careless and unprofessional. The employee told me he didnt know what he was doing after he did it and left my car in worse position than when I came. Then the manager Anthony said he would cover the $50 repair and then didnt keep his word when he knew his employee was in the wrong. I will never go to this establishment again and will continue to broadcast the poor customer service I received until something is done about it.

Great people and customer service👍

They had just what I needed

The counter person was pleasant, helpful and patient.Thanks.I will be sure to get your name and give you personal acknowledgement.

Always reasonable and usually have what im looking for...

Excellent customer service. I order for a car part and even though they dont carry it, it was ordered for me

I like

Unbelievable! I went to this store to buy a license plate frame for my car. The security guard and the lady who work there rushed towards me and questioned me as someone they consider as a thief. I found out that these 2 people have no respect for customers, I decided to leave the store without saying a word. Fortunately, there is an Autozone nearby, I went there and I bought what I needed without any problem.

The worst service ever. 4 employees but only 1 guy working, both the register and the aisles. Items werent stock where they should have been. Employees unwilling to step from behind the counter to assist me.

Try to return an item from another location...with my receipt and was treated less than respectful...Emerson failed miserably

I have been to other advance auto part stores nd they were so friendly, Bt with My Experience in the store on Lyons, it is was very bad, I would not want to be there anymore.

Great service and prices

Except for manager(?) the staff unprofessional unfriendly, slow and disrespectful. I will never go there again.

Customer service sucks. I called trying to find out if they have a certain parts for my car took them a very long time before someone to come to the phone then they put me on hold for a long time then when someone came on and I told him what my problem was he just hang up and that was it

Horrible service almost got ripped off for. $200 thankfully u thought about it and went to AutoZone and was not charged anything

JOHNS THE GREAT!!THATS ALL I CAN SAY!!!

Very good atention

Nice store to buy auto parts

The guys are always so helpful

Very convenient and knowledgeable

Very fine establishment anything customer needs they can get there they can order it on the phone and they will call you when its ready for pickup cant get any better than that I recommend you go there

Friendly service especially from Johnny.

Very clean and cashier was very professional

Good customer service

I Got What I Needed.

Very friendly and knowledgeable workers

If you ordered anything online they will not help u.

Good

This guy didnt know anything . Smh.

They always give you the wrong item

Great customer service

Worst one dont go

Service is great everytime

Sold me wrong parts.

They try... Attitude is everything

Excellent customer service

Good deals

Nice service

My favorite store

Helpful employees

Emerson in commercial is somewhat rude 👦

Great place for service

Great customer service

Staff is friendly and helpful

They understand your complaint

Only place I use

The sells lady was friendly and kind. I went to this Advance Auto about 1.5 Year ago and the sells lady was RUDE. Fortunately, she is no longer at Advance Auto