user
T-Mobile
1056 Springfield Ave, Irvington, NJ 07111, United States
Appearance
T-Mobile
Comments
Wa
Review №1

I received terrible customer service when I eat advised to come to this location by Customer Service. I have been a loyal customer for 12 years and this was the worse experience with T-Mobile. The Assistant Manager was not helpful or courteous. I will never recommend anyone going to this establishment.

#D
Review №2

Please subscribe to my youtube channel for more content.#DjOyeaTv

st
Review №3

The survive here is good the employees treat u like FAMILY and they help u out i love them 10 for that wish everyone go here.

Ol
Review №4

The employees are not well trained here at all. I was there for my first time last year December 28 to get a phone and I don’t feel comfortable talking to d guy on register 2 at all. My new phone is giving me problem now and I feel like not going back there cuz they don’t make customers feel comfortable I really need to let the manager of that store know all of dis cuz Dey gonna lose customers if they keep acting foolish

La
Review №5

Jasmine was very helpful and understanding, Live my T mobile

Br
Review №6

Staff is friendly and had a good chemistry amongst themselves. Very knowledgeable and courteous.

Ke
Review №7

Great customer service the rep was very professional. He was very attentive. I would recommend.

Da
Review №8

Every time we go into this store the employees DO NOT seemed to be trained. Customer service is horrible and they have no idea how the products work, how the register works, or how to properly start an account. I wish I had never switched from T-Mobile bit I guess the best part is that they have been bought out by T-Mobile so I guess the employees will get proper training now.

Th
Review №9

They have the worst attitude in this location. If i can give them 0 stars i would have. No manners at all like we are not paying for our services. Especially the indian guy that is in there. I would urge the higher ups to go visit this store.

#N
Review №10

Awesome customer service from the manager. He Activated my S10+ and transferred my info over like a CPU! Awesome job. And disposed of the old 8+.

Bl
Review №11

Bad service from assistant manager. Was not helpful.

Na
Review №12

Easy to pay your bill great service

No
Review №13

Very helpful staff, good store layout, well stocked.

Co
Review №14

Not all but some are not trained for good customer service. One of the guys today told me I was wasting his time.

ge
Review №15

You need to be on your toes and well versed in Sprintology if you deal with these guys. 18years with Sprint... worst store ever.

Na
Review №16

Worse mistake eveeeeeerrrrrrr. Dont want to have anything to do with sprint or anyone affiliated with them. They are very dishonest 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Yo
Review №17

Very professional. Was able to answer my questions and made the upgrade very painless

Mi
Review №18

This was the spot to get things done years ago. Now they are more...restricting. Im with Verizon now.

St
Review №19

I love it nice and clean the Sprint techs, are really nice and communication is wonderful, THEY are very helpful💯

ar
Review №20

I work for them

mi
Review №21

Really good store, customer service A++++++, really friendly and knowledge about sprint service, switch from tmobile and they help me save $80 month im happy with sprint service.

Fr
Review №22

Not helpful at all. Representative spoke in a condescending manner. New representatives may increase business and revenue flow.

Ro
Review №23

Girls there’s offered me a promotion that didn’t exist

Ch
Review №24

This ok if youre spending money

Ad
Review №25

The staff have different stories... They need to work on their marketing.

Mi
Review №26

They charge you to pay your bill at the store. What a ripoff.

sh
Review №27

Got my iPhone from this location and my phone is. Not working properly at all

Ak
Review №28

Poor customer service

Sh
Review №29

Great selection and prices

sh
Review №30

Very helpful staff

Br
Review №31

Got crowded, staff handled it well.

Vi
Review №32

They really helped me with a complicated situation

Jo
Review №33

Great place

gr
Review №34

No discounts

No
Review №35

The worst experience of my live, this store and the one in Orange.

Qu
Review №36

Fast service

Mi
Review №37

Not an LGBT friendly store.

Ma
Review №38

Fast service

an
Review №39

Correct

YG
Review №40

Excellent

Information
24 Photos
40 Comments
3.9 Rating
  • Address:1056 Springfield Ave, Irvington, NJ 07111, United States
  • Site:https://t-mobile.com/store-locator/nj/irvington/springfield-ave-commonwealth-ave?y_source=1_MTcwMTU5MDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 973-339-3777
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:11AM–5PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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