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Extra Space Storage
675 US Hwy 1 Ste 5B, Iselin, NJ 08830, United States
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Extra Space Storage
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Ta
Review №1

Chris was amazing! He was courteous very knowledgeable and extremely helpful! This branch is that much better because of him being there. Thanks for All of you assistance Chris!

Ri
Review №2

Tina was amazing! She explained everything to me and how everything worked and made the process very straightforward. Looking forward to my storage unit!

Mo
Review №3

We visited two locations of Extra Space storage both in Iselin.In the first location 725 US-1 we met Gaby, she helped us thoroughly with all our queries & showed the storage facility & walked us through.However we wanted to visit another facility which was bit more convenient from our home to see which one suited us the best.In the second 675 US-1 we met Tina, she was so informative & in no time offered us a bigger unit at lesser cost as there was some discount deal going on & she explained how we could use it to our benefit.She was so quick, thorough & witty all the while..we had a hassle free sign in & she helped us with a guided tour & we were so happyin this facility you will feel so safe, its brand new, well lit & has sensor lights so you feel safe & secured even at night.definitely recommend this facility to anyone...Great job by Tina & Gaby both.

MI
Review №4

Tina was very helpful and efficient. Pleasure to work for. If you need storage see Tina it will be a breeze!

Ri
Review №5

Everyone was extremely Friendly and Chris answered all of my questions that I had.

ra
Review №6

I loved her how she treat people. She is so helpful and amazing.! It was my first experience in Extra Storage but she treat me so well and respectful.!

Me
Review №7

Tina was super professional and helpful! She explained everything in detail and helped me pick the best package for me

Al
Review №8

Found a very good price for a 10 x10 unit, booked through the website and got a discount!Very clear instructions booking on line, easy to follow, and e-signed the contract. Whole sign up took about 20 mins, got my gate code, created an account too - easy!Requested that I visit the unit within 24 hours, and a lock and key will be waiting in the unit.Very pleased!

Go
Review №9

Tina was very helpful in resolving my issue and I am extremely happy with my new rental unit. Also, her great smile made this transaction enjoyable. Thank you Tina.

Jo
Review №10

Tina was absolutely wonderful and accommodating during our experience. She made my fiancé and I feel welcome and assured us our personal property would be safe and well taken care of in a clean, sanitary and neat establishment.

Pa
Review №11

I was very impressed with Tina and Nicole. Tina knows her stuff in and out. She was training Nicole the day I came to your store in Iselin. Tina was very professional, respectful and very knowledgeable. I am very comfortable with the service. And I have already recommended Extra Space storage to two good friends. Try to reduce your price a little bit. I am a satisfied Customer.

Ch
Review №12

Tina was very informative,answered all my questions and I feel I made the right decision. Also showed us the space so we that we had an idea of the different sizes. Thought we needed a 10×30,but went with the 10×20..Thank again for the advice..

Ga
Review №13

Just book with this Extra Space Storage location!! This is our first time renting a storage unit and Tina made the process so easy! She is knowledgeable, thorough and super friendly, which made this experience so amazing! Not to mention, the location is nice and new! We were so happy! Thank you again, Tina! Appreciate you! :)

sm
Review №14

Nice temp controlled facility. Carts are available to move heavy stuff. Loading ramp available. Great staff.

Ed
Review №15

Tina provided me excellent service: she took the time to explain and show the various storage options, professional and knowledgeable. The facility is remarkable but Tina shined the light. Will definitely recommend.

Ay
Review №16

Be very careful of renting here and make sure you read your contract carefully. After 3 months of renting I received a postcard indicating that my monthly rate will increase by $40 in 30 days…. Bringing my rental from $140 to $190 per month for a 10x10. Not only was that a slap in the face out of no where but if you want to relocate to a smaller rental you have to pay start up fees as if you are a new customer. Meanwhile the rate increase was only for me because I am an existing customer. Whatever rate they have scratched out is what you will pay plus tax. Find something cheaper and less sneaky if you can.

Tr
Review №17

Tina and Paul were amazing. They went above and beyond to help us.

Yo
Review №18

Absolutely great. Tina is so personable and extremely helpful.

Ni
Review №19

Very detailed info on unit very pleased with unit. He was very knowledgeable in company and practices. Great experience! Will use again. We have 2 units now this is all my family will use from now on

Ro
Review №20

I have to say my experience at this particular location was so easy and stress free. The woman who assisted me in opening an account and showing me the unit was so helpful, easy going, polite, informative and sweet 🙂 she made my day !Her name is Tina Hartfield she is definitely an asset to this company. Thank you again!

Ma
Review №21

Paul was informative and knowledgeable. He was able to address our needs and clearly disclose the regulations, policies, and procedures of the lease agreement. He was friendly, and answered our questions with precision. Excellent, clean facility. Excellent service.

Ja
Review №22

Tina was amazing help! Great Customer service!

St
Review №23

Great customer service and very efficient. The space is clean and well handled. I recommend this place.

Ca
Review №24

Tina, the rep working today, she’s my girl! She professionally helped me 100%!

Jo
Review №25

The manager, Tina, was very helpful and knowledable. High recommend using this facility.

li
Review №26

Tina was extremely helpful and professional- she knew her facility and made the process painless and efficient- Great Customer Service!

Wi
Review №27

Great experience. I did not know much until I called in. Stephanie answered, and she was very patient with me and my questions. She was very informative and helpful. Signed lease and she showed me to my storage unit. The place is very secure, which is very important. The units are very spacious and most importantly clean. Im glad I went there. Definitely recommend!!

Ke
Review №28

Tina provided excellent customer service and was a delight

Da
Review №29

Tina was very friendly and helped us select a unit that worked for us at a price that fit our budget. Really easy to access, units have great climate control, and the units are very affordable!

Ma
Review №30

Tina has been extremely helpful at all times and I can say my stuff felt secure and safe in the storage site. Its good because its tempature controlled. The place is clean and well kept. Only downside I can say is the walk back and forth to the elevator and unit but other than that I totally recommend.

Bi
Review №31

Very clean, well lit. Easy booking online. Very pleased so far.

Wa
Review №32

Tina was excellent. I felt confident in renting a storage space, she presented everything clearly and very nice.

Pa
Review №33

Great customer service, clean facilities, nice prices and it’s climate controlled? Perfect

L
Review №34

First, customer service is excellent. Stephanie made me feel welcome and comfortable. She’s very knowledgeable of her job and explained everything thoroughly. I decided on Extra Soace bc of her. She walked us through the facility and my unit.Lay out of the building is easy. The facility is clean and safe. I am happy that I decided to get a unit for my stuff.

Mi
Review №35

Chris is awesome, super helpful!

jo
Review №36

Paul gave extra effort by understanding my storage problem and was very professional showing utmost considerations for my hearing handicap

Sh
Review №37

Easy booking /reservation system. Convenient location with access off of Rte1 and clean. Staff is very courteous and helpful.

Jo
Review №38

Tina at the front desk is awesome, it was an easy and smooth process. The freight elevator they have here is big which is great for moving furniture in.

Lo
Review №39

Great customer service, clean storage unit, easy to access, great prices.

Sa
Review №40

Emily and her co-worker were extremely professional! Definitely recommend this location. They are honest and trustworthy professionals.

Ma
Review №41

Very clean and well lit facility. The manager Tina is very helpful and informative.

Je
Review №42

Love the new storage facility. The bigger elevator was definitely a huge plus when I had to move all of my important belongings from my apartment this year into the facility. I followed Stephanie from her old location to this new location because she is friendly and very easy-going. Whenever I need help with anything or have a question she is always there to answer with a smile. If you want a pleasant experience definitely go check the facility!!!

Da
Review №43

Tina is the best, she is always helpful. Best customer service!!

CO
Review №44

Tina is a rockstar! Smart, efficient, and super nice!

Ri
Review №45

Excellent experience with this company. Most of all the friendliest of staff while they are efficiently addressing your wants and needs.You have a very organized company and I will continue to bring my business here and refer you to others

Yv
Review №46

Tina answered all my questions!

Pa
Review №47

Management is very nice.

Fl
Review №48

The over the phone rental process was very easy and when I arrived to the office Tina was very helpful with helping me find the unit. Facility was very clean.

Ma
Review №49

Tina was great, she tries to help in every way she can, it was a pleasure to deal with her.

Ra
Review №50

Very clean and nice. Stephanie was very helpful, nice and very attentive. Unlike some people who dont know their jobs, Stephanie did.

Li
Review №51

Absolutely a amazing experience. Tina and Stephanie are top notch customer service providers . Please visit this location !!!

Ra
Review №52

I stop by and checked the facility out with the possibility of acquiring a storage space. I was very impressed with the entrance and the hospitality. Very clean, well lit and inviting. WOW. Great Experience. Thank you for such great customer service. Thank you Stephanie for such a memorable visit.

Kk
Review №53

The ladies at the facility were warm, welcoming and very helpful. It was a pleasure meeting them today.

So
Review №54

Okay first of all let me just say how amazing this new storage facility is. The customer service was OUTSTANDING!!! Stephanie was super knowledgeable and friendly and made us doing business here that much easier!!!! We came all the way from Staten Island just based on the way we were treated and then the facility being so amazing in itself just made it even better! Thank you Stephanie!!!

La
Review №55

Went in the office a few weeks days ago to make a payment for my dad and meet with the manager on site Tina, she was very friendly. When I walked in she was coming in from the halls cleaning the carts which is very awesome because at this time we all have to try our best to stay germ free. Thanks

Ra
Review №56

Very good experience very professional friendly all around good service.

Wi
Review №57

Gaby was very helpful, and pleasant to deal with. Storage units were clean.

An
Review №58

I was helped by both Tina and Steph. They explained the necessary info concisely and were very professional. Thanks again ladies!

Ri
Review №59

It was a seamless contactless experience. Stephanie was great in explaining how things worked, maintained social distancing and set us up quickly. Would highly recommend the place to everyone

Sh
Review №60

My closing date changed twice and I had to extend my storage time and Stefanie was extremely helpful with the entire transaction.Sharmin

Kh
Review №61

Jennifer was absolutely amazing. Answered all questions and was big help.

Li
Review №62

Tina is amazing

Ju
Review №63

Stephanie was so friendly and explained everything precisely. This is a great storage facility. Highly recommend.

Ke
Review №64

The manager Stephanie was extremely helpful. Thank you so much Stephanie.

Da
Review №65

Moved out today and it was a great experience.... Happy to have meet the manager Tina and if I ever needed a unit again, Ill definitely be back.

Ru
Review №66

Stephanie was high professional and accommodating. She was able to give me a tour of the space and took the time to explain the insurance options and monthly dues. Overall great experience and would recommend anyone bring their business to this location.

Ta
Review №67

From the moment I walking into the office I noticed the clean environment also the staff was extremely friendly and helpful, Especially Tina she helped me to the bitter end .She also took her time with making sure I fully understood and was comfortable with knowing what service I was getting and reassured me that my valuables were going to be safe at this location.Her service is outstanding and I recommend this location to anyone I come across who needs storage space.Thank you for your services.

DO
Review №68

This place is super clean and the manager was great to work with. One of the best storage places I have used.

Da
Review №69

Gaby was awesome!! She answered all of our questions and made the process so easy. Thank you 😊

M
Review №70

Stephanie was EXCELLENT! Very friendly and professional. Smooth transition from my prior storage facility. Great prices!

Da
Review №71

I am very pleased at the customer service at this facility...I had some personal belongings that needed to be stored due to a recent move. I was very concerned between my connection with these belongings because they have sentimental value and the factor of Covid-19. All my concerns went away when after a conversation with your employee Tina. She was very thorough in her explanation of what the facility was doing different because of Covid and assured me that my belongings were safest there. I don’t kno if I would have been comfortable leaving my things there if it wasn’t for Tina. She’s the best. I thank you for employing a wonderful person like herself and will continue to do business there as long as she is there. I will also pass the word along. Pleased is an understatement!!!!

Ki
Review №72

Place is new and climate controlled. Stephanie is great and helpful. She takes care of your needs and is always ready to help

La
Review №73

Fast and super friendly!

st
Review №74

Stephanies has been awesome person in helping me out with this project

Da
Review №75

I had the experience of dealing with Tiera who first showed me the unit. She was courteous and extremely helpful. And on the day I signed my lease Stephanie was professional, informative and provided excellent customer service.

Sa
Review №76

Stephanie was great and helpful with all my storage needs. The storage unit is clean and new. Easy to get to as well. Definitely will recommend to friends and family.

Ch
Review №77

Moved a customer in today 2/27 and had the pleasure of meeting with the manager Tina. She was very helped the site was a little busy and the no push carts was available she was nice enough to find us two.

Ra
Review №78

Brand new facility and excellent customer service provided by Stephanie and Tiera. I was given a thorough understanding of the space, contact and everything included. Kudos to them!

So
Review №79

We had a great experience at Extra Space Storage. Stephanie Calixto was very friendly and very knowledgeable. She helped us with all the questions that we had. Extra Space Storage is very clean and the location is great.

Ma
Review №80

Great service

Li
Review №81

Great experience, prices are great, very friendly people. Getting set up was very simple and easy. Nothing complicated

Gu
Review №82

Excellent service. Easy and fast setup. Thank you Stephanie for making things so easy.

LY
Review №83

This is location is very clean and the managers are great thanks Tina and Steph

Da
Review №84

After visiting this location and speaking with Stephanie I went back the next day and rented a storage unit for 12 months. Great customer service, brand new facility, and prices are more than reasonable. Thank you Stephanie and Tiera!!

Is
Review №85

Great Service. Stephanie is a great Customer Service Provider, very helpful. Definitely recommend 👍🏼

si
Review №86

Great storage! Clean spanking new!! Also have bathrooms. Stephanie was really helpful and professional!

Lu
Review №87

Girls were amazing. Stephanie and tiera were so helpful!! I will definitely refer this location. Great customer service !!!! Very clean and organized

Mi
Review №88

Very helpful and willing to work with you

Da
Review №89

Great job Tina & Paul!!!!! 👍👍👍👏🏻👏🏻🤗

Ca
Review №90

Great service thanks Tina and Emily

yi
Review №91

Very professional and helpful staff.

Fa
Review №92

I made a reservation today and I went to the wrong Iselin location. I was 3 minutes away from the correct location which is 675 US HWY 1 Iselin, NJ 08830.STEPHANIE CALIXTO and TERRY with braids, rudely told me to come back tomorrow because they are closed!!! It wasnt even closing time yet. They closed the door early, after the first Iselin Facily called and alerted them that I went to the wrong location and was in route; which was three minutes away!!!First, Terry said no and then Stephanie said no, because they have to go and its too much paper work and it takes too much time!!!I went and told my Family member, we came back to the door, it still not 6PM yet!!! They were rude!!! Terry was much louder than Stephanie, demanding us to leave and come back tomorrow!!! We continued asking them please? It wouldve been different if we didnt get there before closing time!!! Then Terry rudely yells out, Dont expect them to do anything!!! Terry said, they have places to go, not sit around and help a customer. I told Terry that her behavior was that of minor and was very unprofessional. She argued until she got a reaction!!! Then, Stephanie says the exact same thing, No we cannot help you!!! Come back Tomorrow!!! I told her that the tone and unprofessionalism was unacceptable and they were very rude and not customer friendly, to say the least. I continued to say please let us move in no, were going out of town. Stephanie said no again!!! Finally, I said all of this time arguing and demanding us to wait until tomorrow, you could have completed the paperwork!!! Ive never experienced such unprofessionalism from two NJ persons working together!!! It was more important to Terry and Stephanie to leave work early to go and do whatever they said. They were rude, disrespectful and unprofessional. The question I asked Teryy was, Why arent you willing to go above and beyond for a person, a customer. She said, I dont have to. Who talks like this? especially at their work place!!! Pleas, they both need to be reprimanded!!!

Pe
Review №93

Stephanie was very professional and courteous as well as knowledgeable. Great experience!

ME
Review №94

Great experience and the facility was clean!

La
Review №95

Stephanie was efficient and exceptionally helpful.Great customer service at this location.

Br
Review №96

Stephanie and Tiera were very helpful and professional. They made the whole process very easy.

Mi
Review №97

Great experience, Stephanie was very professional and very helpful, she explained all the details thoroughly, thank you Stephanie.

Ni
Review №98

Tina was AMAZING!!!! Best customer service skills!!!!

Ru
Review №99

Great service and thanks to Tina. she was awesome.

Da
Review №100

Pleasant and prompt service from Tina

Information
43 Photos
100 Comments
4.9 Rating
  • Address:675 US Hwy 1 Ste 5B, Iselin, NJ 08830, United States
  • Site:https://extraspace.com/storage/facilities/us/new_jersey/iselin/1000001420/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTQ5MTcyOTktNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 732-589-7517
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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