The entire team is friendly, professional and knowledgeable. I have been bringing my Audi Q5 here for years and have always left there pleased, all the way from Southeast Auburn! I highly recommend this business.
I had just bought myself a used Mini and wanted to be sure it was safe to drive. I had Eastside Bavarian perform a thorough inspection and not was it thorough. They went through every part of my Mini and even sent pictures especially of the parts that were faulty. They also took the time to explain what particular failing parts did.To be honest, I am a daughter of a mechanic. I have never trusted anyone outside of my father to look at any of my cars, nor has he trusted anyone else to look at my cars (It’s a mechanic thing 😉). I have also heard all the horror stories, like mechanics forgetting to put oil back in the car, etc. So I know how scary it is out there, especially for someone like me who doesn’t know how to service my own car.They have truly gained my trust, which as we all know is a very hard thing to come by in the car service industry. I am grateful I found them ❤️
Teri, Dave and the rest of the team at Eastside are fantastic. They’re passionate about the autos as well as their business. Great new location. Professional but friendly at the same time. Detailed report of vehicle diagnostics. My experience with my X5 has been excellent. Thank you Eastside Bavarian!
Eastside Bavarian was recommended to me by a friend who has had his top of the line BMW serviced there for years. I was very pleased! Friendly, personalized, prompt and expert service. Thank you!
If you love your BMW and are planning on keeping it for a long time, then this is the place to have it serviced and repaired. Dave, the owner, knows BMWs and his shop does quality work.
Teri and Dave at Eastside Bavarian are truly amazing. They fixed the heater in our seat as well as general maintenance for our I3. But the best part is their customer service - they went above and beyond regular expected service to help us get our I3 ready and shipped across the country. Communication was outstanding and they were ready to help in an unusual circumstance. They also helped us find new service people in our new location after we moved. First class service and first class people. Customer service excellence you dont find every day.
Don’t typically leave reviews but Eastside Bavarian deserves it! Best auto repair/maintenance experience I have had. They finished ahead of schedule. We’re overly accommodating in scheduling pick up. And transparent checkin calls and text updates with pictures of issues. Will be trusting them with my vehicles for many years to come. Thanks.
Very nice and professional via email and phone call and in person. They always get my car in quick and perform the work when they say they will, great speed and efficiency and communication. I love the digital inspection reports with photos of any problems and of the car itself with timestamps, this is very intuitive and good peace of mind. Would be 5 stars but I had to bring my car in twice for the same engine light that should have been fixed the first time. Taking time off work and driving 30+ minutes and having my girlfriend follow me for a ride back home was not ideal for a second trip, would rather it have been a one and done deal. Plus having to pay for the same labor twice is not ideal, seems rather shady and sleazy. Other than that, Oil change and maintenance have seemed good quality so far, but prices are close to dealership so not a great value for being independent service.
Always friendly, highly knowledgeable, skilled, caring and conscientious. I’ve used them for eons and have come to expect nothing but top notch quality work and impeccable customer service.
Wonderful reception and amazing staff! Very timely and efficient work as well, not to mention good quality.
I was very impressed with the folks here. I had a very dead battery and could only jump my car to get it there. I had them perform an oil change and inspect the car and they were able to provide me with pictures and details of the work performed. My car was out of alignment and they were able to provide a digital report with a picture of how bad. They were so reasonably priced that I had them perform that as well as replace front brakes. They were kind enough to replace my rear marker bulbs for a whopping 8 dollars I believe! I was going to sell my Mini Countryman but decided to keep it for a while longer since its running great thanks to Eastside Bavarian. Everyone was so nice and pleasant to work with. I received timely texts about my car as well. I definitely recommend them for your Mini!
They quickly and accurately found the source of rear suspension noise. They charged less than the estimate when they resolved it quickly.
We had such a great experience at Eastside Bavarian. If you own a BMW, Mini, or Audi, this is your place to go. They are experienced, skilled, friendly, and super-fast. They took their time to explain every detail, the service was done promptly, we got reports via email and text and the bill came out exactly as quoted.Highly recommend this place.
We are so happy that Eastside Bavarian came highly recommended to us! My mothers 2007 BMW was in need of a complete diagnostic test with much needed repairs to be serviced. Dave, Teri and Chris, thank you so much for your honest feedback, the pictures you sent of the repairs and the communication every step of the way! She now has a great, safe, running car!Thanks again!
My Mini Coopers engine cooling system sprung a big leak while I was driving and overheated so I had to get an emergency tow. I had it towed to Eastside Bavarian without having taken my car there before and they were able to fit me in REALLY last minute! It was terrible timing to have a car crisis because I was supposed to be moving in less than two weeks but Dave and his team were so, so accommodating and helpful. They diagnosed the issue and talked me through the repair process. Everyone I interacted with was knowledgable and kind. It was a pleasure to work with Dave, Ryan, and their front end manager Teri. I would definitely take my car there again for any routine maintenance or big fixes (hopefully under less dire circumstances)!
It’s always a great experience when I take my car to Eastside Bavarian! Dave, Terri & the front office crew are friendly, helpful & very professional. Terri is always helpful even with a need for either a ride to work or a rental car. Definitely the best go to mechanics for BMW’s! Highly recommend to all my friends.
Always professional and friendly. Dave is exceptional. He always explains the diagnosis, and the charges. Never any surprises. Their online and text message app. is amazing. Photos and explanations thorough. They have my trust.
Good work, good price, even offered to give me a lift.
My experience with Eastside Bavarian was a very positive one! They were engaging, responsive, and resolved the majority of my issues, as well as provide guidance on a manufacturer warranty.Id recommend them for services, and will be working with them again in the future! Thanks for the great service!
Friendly employees, excellent service, took extra miles to take care clients need.
Service was very professional and very up front with all the necessary repair. They gave me advice on the necessity of repairs and what was critical and not. I will definitely be back!
Ok, this is remarkable place to bring your car. They go above and beyond to give you a professional, quality experience that is for a great value compared to their competitors. You cannot lose going to Eastside Bavarian; except, maybe for kicking yourself for not finding them sooner!
In and out as scheduled. Confident in recommendations going forward.
Dave and crew are great! Always excellent customer service and easy to work with. Highly recommend.
This was the second time Ive had the chance to work with the Eastside team. So professional, so helpful. I know my 2014 X5 xDrive35i is in good hands when I take it there.
Professional, thorough, cost conscious and extremely kind people. It’s a family owned business and they do everything with exceptional quality. I feel so lucky to have worked with them!
Great and honest service with the upmost professionalism from Dave, Teri, and the team. This is the place to take your beloved BMW!
Amazing shop. Friendly knowledge staff willing to do what it takes to do the job right. Highly recommend
The staff are very professional and make it really clear about what services will be done with price breakdown in advance. An accurate ETA is provided.
I was completely satisfied with the care that Eastside Bavarian gave to my sweet Mini “Goldie”. I absolutely Love my mini and am recently back to this area.... it is always a bit nerve wracking to find a new Fantastic mechanic and luckily I was truly impressed and appreciative of the care that the technician(s) gave to the detail of my car’s issue. Not only did they quickly determine the issue and take care of it they did not charge for the whole inspection fee.... for it was evident early on what the problem was.Thank you very much to a very pro team. I will certainly take my dear “Goldie” back for all other care and maintenance as well as recommending Eastside Bavarian to my friends.
Dave was very nice, honest and professional and very helpful.
Highly recommend Eastside Bavarian for car service. I went to 2 other places for quotes and they recommended I fix additional things that didnt need to be fixed. I loved how they diagnosis the problem and sent me a report with images of the issues. The service people made me feel welcomed and viewed me as a valued customer. Honest shop who puts their customers first! I will definitely be bringing my vehicle to Eastside Bavarian for all service needs!
Eastside Bavarian is the very best service I have received in Washington. They are professional & I appreciate their honest caring. I highly recommend them to any BMW owner.Excellent customer care and 5 star service!
Third trip to Eastside Bavarian and I couldnt be more pleased. They are knowledgeable, transparent and trustworthy. Its not the cheapest in town but they beat the dealers markup for the same services. I really appreciated their invoicing system where I was able to see accurate estimates and updates (e.g., photos) as they completed the work.
Amazing customer service. Definitely not the cheapest place, but the detail and care they put into every service makes it worth it. Everyone there knows their stuff and is super nice.
We like to drive European cars, but don’t like to overpay at the dealership for service. These guys do great work, at a great price, and they don’t try to replace or repair anything early or unnecessarily. They’re honest and efficient.
Updating review with more specifics :) The most honest, organized and reputable shop I have ever worked with...and I own a land rover so I have worked with a lot of shops. We take my wifes X3 here and I recommend Eastside to everyone I know with BMWs. Just today they properly diagnosed a subtle shudder under load as a transfer case issue linked to a SB. They could very easily have pushed for a transfer case replacement that runs $5000 (mostly labor as well), but the recommended a $200 flush to see if that resolved the issue (car at 75k miles) and I am happy to report it is fully back to normal. Did we get lucky for now? YES - but this is a great example of a shop going above and beyond to do the right thing and you do not see it. Take your car here. Do it.
Easy scheduling, great info-exchange during service, love this placethey even through in a coupon for a nice car wash, which our car really needed
Hands down best place to take our BMW. We are so fortunate to have a place to go to where that we trust we are not only getting the best service and value for repairs, but we actually like doing business with. We never question or feel that their rates are unreasonable. Thet are always willing to work with us to accommodate our schedule when we have had some unexpected emergencies. Ken and his team are always professional and just nice which you dont always get anymore. As long as we have our BMW, they will always have our business. I will continue to rave about them and recommend them to all I know looking for a good repair center. Thank you Eastside Bavarian for always taking care of us and giving us one less thing to worry about!Rudy & Patsy Molinar
Very knowledgeable, extremely helpful, and a very respectable place of business. Ive been taking our 3 (now 4) vehicles here for many years and wouldnt change. They are a bit pricy but the quality of work makes it worth every penny
Wonderful people, great service. Very professional and helpful. I always take my car there and they always do an outstanding job counseling, advising and performing outstanding technical work.
All I can say is that I wish I had ended up here sooner. After a nightmarish experience with the Bellevue BMW dealership, Dave and Terri were a breath of fresh air and amazing to work with. We setup a work order with a couple hundred dollars worth of routine maintenance as well as a shop hours worth or diagnostics on suspension noises. When they realized the suspension issue probably wouldnt be worth dealing with on this specific vehicle, they called me to ask how to proceed ended up not charging me for the diagnostics. Service reports came in with well documented photos, straight to my email and it is clear to me that they are proud about the work they do. If they worked on Hondas, Id be bringing all of our vehicle here.
Very professional and they seem to specialize in German cars which is why I got my audi work done with them. This was my first time. I had a lot of services done and it resulted in a pretty fat bill. Although I was happy with all work they did I was dissapointed that as part of the multipoint inspection they failed to inspect the battery which was old and close to its death. The battery died the day after I picked the car back from them and had to be jump started. Im now taking the car back to them to get the battery replaced
David and Bavarian Automotive were amazing. Their service, attention to detail and communication were the best I’ve ever experienced. I would highly recommend this company.
It’s so hard to find a reputable auto repair place, especially for BMWs. Look no further. Eastside Bavarian took great care of my 2014 X5. They are thorough, honest, and have great communication. They helped me run my repairs through warranty seamlessly. I will be taking all of my BMWs back there!
Dave and his staff were friendly and professional from top to bottom. Highly recommend this business for any of your Bavarian import needs. Don’t waste your time or money any where else. Period.
After my experience at Eastside Bavarian Ive decided full stop Im not taking my BMWs for service anywhere else ever again. They are some of the most knowledgable, friendly, car nuts Ive ever dealt with. The facility is beautiful, theyre honest, reasonable, and the service reports are some of the most detailed Ive ever seen. Thanks for looking after my X5M. I will certainly be back in the future.
I was in the market for a new shop for my German car and chose this place based on the positive reviews I’d read. Bavarian did not disappoint. They sent timely service reports via email, walked me through how to check for maintenance issues on my car‘s computer, and deferred a service that was unnecessary, despite the fact that it meant my bill went down. Service people made me feel welcome and appreciated as a customer. Very effective business model, playing the long game and putting the customer first. You’ll have me as a client and advocate for as long as you are open, as a result.
I was referred by a family member and will not go anywhere else. They are honest and Fair. I drive an older car that has needed general maintenance lately. It’s great to know the work performed is quality and the price is fair and they never try to talk me into things I don’t need. I haven’t been disappointed!!
Highly highly recommend this business. I am so glad to have them work on my car. They mean the following word: honesty, timely, professional work and genuinely great people. They will be getting my business for a long time.
Friendly, very knowledgeable team. Great value compared to dealership prices. Use them exclusively for all my BMW servicing needs.
Eastside Bavarian is the only place we take our ‘89 BMW E30. Keeping a 30 year old gem is a challenge, but they take the time to troubleshoot and figure out what’s going on. They are the best.
Excellent experience. Great customer service. My BMW is running smoother than ever
I have been taking my cars to Bavarian for a few years now. I have had them do 2 pre purchase inspections for me as well. I trust them and their expertise. I wouldn’t have anyone else work on my cars.
Took our 97 BMW here for the first time this past weekend and they were fantastic to work with. Great communication, clear on the cost of the work being done, and very professional. We will definitely be using them again in the future.
I am just very happy Ive found a place to service most of our cars that I can trust. Always pleased with everything theyve done.
Easily the best shop I’ve found on the East side. Ken and his employees are amazing. They go the extra mile to make sure your car is fixed right, quickly, and for a competitive price. I wouldn’t bring my car to anyone else at this point.
Ive never experienced this level of service and communication in all my years of owning vehicles. Thanks to shared technology, I was made aware of the status of my vehicle, along with specific photographs/descriptions which allowed me to better understand the issues being discussed. The detailed whole vehicle inspection that accompanied my specific repair summary will allow me to plan for future maintenance costs.
I would and will recommend East-side Bavarian to any one for diagnostics and repair. The staff are very friendly and attentive. They were extremely thorough in the diagnostics of my Mini performing the research needed for me. The staff is very knowledgeable. Thank you to all this was actually a painless experience and I will be returning for my car maintenance in the near future. Kathy Hopkins
I broke down on snoqualmie pass in my BMW X3 and called Eastside Bavarian for help. Teri talked me through what to do and got me in for an appointment. The shop is super professional and really looks out for the customers. When the diagnostic came back as a timing belt error, Eastside Bavarian let me know the part was under warranty and I’d save money by getting the car to a dealership. I wouldn’t have known about this without their help. I will absolutely come back in the future, and could not recommend them enough!
Another great experience. They coordinated recall work and suggested a service that was due next month so I didn’t have to cone back. I appreciate the care they take and professionalism I always see. Best place to have your Bimmer serviced without a doubt!
Post repair my car runs great. Profrssional service, experienced mechanics, and fair price.
The guys at Eastside are by far and away the best mechanic shop I’ve had the pleasure to deal with. The quality of work and attention to detail is impeccable. Explanation of work, along with emailed updates, and pictures puts them a cut above the rest. Customer service is as good as it gets. I’ve been taking my car to these guys since 2008 and couldn’t imagine going anywhere else. Fair warning that the shop rate is not the cheapest but if you’re looking for cheap repairs, this isn’t the place for you. You definitely get what you pay for here and it’s worth every penny. Quality work, great customer service, punctuality, and clean facilities is why i consider these guys a better option than even the dealership. I will continue to take my cars there with no hesitation. Shoutout to Ken and Ben! My car wouldn’t be pushing near 200k miles if wasn’t for you guys.
Very experienced, high quality, professional and kept me informed all along the way. Thank you.
My partner and I have two E28. We bring them both there because the staff is very knowledgeable and enthusiastic about older BMWs. Ken is always very communicative about what work they are doing and gives me options when they run into snags (which is going to happen with 30+ year old cars). I appreciate the collaborative experience.
Great people and service. So nice to have a place to take my MINI that I trust.
Cannot say enough about this team!! I have an older car and they have saved me on too many counts to list! Day or night, even on a holiday! They have saved me! They are kind and courteous, highly ethical, and very professional. I give them my highest endorsement!! I’ve been going to them for more than ten years and literally cannot say enough good things about Ken and this crew!
I have used Eastside Bavarian since 2010 and they have always done a great job servicing my BMW 328i. Whenever they found something new, they called, explained and offer options to fix it or let me fix it by myself. I like to fix a few things by myself, and they respect that -- often times they would troubleshoot, and leave it to me to decide who fixes the issue.These folks like cars, and it shows. I trust them and their work, quality and pricing. I recommend them highly.
Excellent work. Service is above and beyond. Well worth it. We are costumers of Eastside Bavarian for life.
Customer care is their forte second only to car care and quality work which makes this place worth going too . I was keep apprised of each step they made to get my car back on the road safely and quickly. Their prices are fair and they are always ready to answer all your questions so why would you not go there for service.
Professional service, reasonable price, fast processing. I said Goodbye to my BMW dealer and have all my car service here.
They are always great and transparent in discussing the repairs and cost for my car. I pick up my car knowing that I did only what was needed (versus being sold unnecessary services), and get an understanding of what I may need to do in the future so I could plan accordingly. I highly recommend the team at Eastside Bavarian!
The guys at Eastside got me in quickly and out quickly. It was a last minute appointment and they took me. Thank you!!! Ken is a rock star! This will be my to go place from now on!! They are clean and organized. Glad I found out about them.
Top notch shop. From the very first phone call to leaving, I always felt at ease and comfortable there. Knowledgeable advisers and technicians, this clean shop is where I will be getting all my cars done.
Weve been bringing our cars here for 5 years, weve never once felt pressured or misled, the quality of work is excellent, and the customer service top notch. Highly recommended.
Wonderful service! Always willing to take our Audi when it needs services- even at the last minute! 👍
The team at Eastside Bavarian is the best. Friendly, responsive, trustworthy.
Once again great service from Eastside for my BMW. This time I sent my son with the car, without any concern that he would get service backed up with integrity and honesty. As expected, another flawless service experience.
Love this place. Ken is very considerate and responsible to help me inspect my car, shared all the details with me. Also very honest to give advice what to replace and not to replace.
The car brake sensors indicated it needed new brakes front and rear, but the technician found that the sensors needed adjustment. Thanks for being honest. I will get the brakes done here when I need them, thats for sure.A year later and had another oil change here - - and I still dont need the brakes done. Thanks again for the service. I recommend you to all my friends.
Great service. My mini cooper was having issues and it would cost too much to fix. Was willing to keep my car before I sold it and provided help while I was cleaning out my car. Has seats in waiting area and air-conditioning.Hertz from the same building gave me discounts just because I was a customer of Eastside Bavarian.
Eastside Bavarian went above and beyond to exceed expectations and solve a challenge with my X3. To reiterate, they are honest, consistent, welcoming, cultivate a well trained and knowledgeable staff, perform quality work, have superb customer service, and unsurpassed communication regarding state of the vehicle, recommendations and scheduling logistics. They are ethical, responsive, experts in their field and they have proven every transaction is always in my best interest.
I had a great experience with having my (future) 2012 335i checked over thoroughly before I bought it. They found some issues and brought them to my attention. It turned out to be a great car.Very professional, great service and reasonable pricing.
Always professional, timely and friendly!!
I have been taking my BMW X5 to Eastside Bavarian for about two years now and I really appreciate their honesty and professionalism. They are always very knowledgeable and I feel that I get the best advice and service for my car from them and when I cant make other arrangements for transportation, they shuttle me back and forth.
Simply these guys are the very best at taking care of your BMW, Mini and Audi auto. I recently took my 2002 e39 530i for service and repairs, and the service was exceptional. Great communications throughout the process, their work is impeccable and the work was done at a very reasonable and honest price. I highly recommend taking your vehicle to Eastside Bavarian, ask for Dave or Ken, both outstanding customer advocates.
Weve been bringing our cars here for 15 years, weve never once felt pressured or misled, the quality of work is excellent, and the customer service top notch. Highly recommended.
Facility is first rate. Customer service was phenomenal. I worked directly with Ryan McCalla and his approach to customer service is great. I found him very personable and sincere. The shop is in a very convenient location off I90 too. This was my first experience with the shop and I will definitely be coming back.One thing to add. They showed me the damaged parts when I came to pick my vehicle up. I find this very respectful and shows the honesty in the work they do.
This is a great shop. Super friendly guys and VERY helpful and knowledgeable. They did a great job on my 535i. I would definitely go back to them if I need any work done and I would recommend them to anyone with a BMW.
Great service. Honest evaluation of what does and, more importantly, does not need to be done. Our family of BMWs are all serviced here!
The service provided by Eastside Bavarian once again has exceeded my expectations. I am very particular about the maintenance of my BMWs and feel confident that a consistent, high level of quality will be provided every time I bring my vehicle to them. The staff is friendly and knowledgeable on all aspects of BMW maintenance and repair.
Love this shop, it is the only place I trust to take my BMW M3 to have it worked on. I have moved to Seattle and still take my car out here, that is how much I trust them.Their communication is fantastic, and always inform me if something else should be replaced / adjusted. They send you a link to a website that you can see what work has been done and the mechanics who are working on your car. I love this added vaule.
I have been a customer for over 10 years and I have never been disappointed. The service is always excellent, and the customer service is above and beyond. My previous BMW had close to 300,000 miles on it and ran like a charm thanks to these guys! Now Ive got a lower miles model and I miss seeing my buddies at Eastside Bavarian. I highly recommend them to anyone who asks. Thanks for doing what you do.
I really appreciated all the time Ken took emailing me to set up my appointment. Also, the time Ryan took explaining things to me when I called prior to my appointment.It was very quick when I checked in and Susanne at Hertz was friendly and told me that the shop pays $10 of the loaner car fee, that is very kind.It was an unexpected touch to get a handwritten thank you card from Ken, including a refund on the unexpected charge for the windshield wiper fluid.It is a long drive for me to get to Eastside Bavarian; however, for the service and savings and in cost it is worth it! I have already recommended you to a friend that needs work done on his BMW soon.
Above excellent service. Had an oil change and the front brakes replaced on my BMW Z4. Ken kept me updated throughout the day on the progress. My first visit – very impressed! I highly recommend Eastside Bavarian.
I have an 07 Audi. I have had it serviced here multiple times over the last few years. The quality of service is impeccable. Always treated with respect.A trustworthy shop. Best of the best.
I had a great experience with these guys recently. They were pretty fast about getting my 5-series repaired, and kept me in the loop about everything that needed to be done. The pricing was all very reasonable, as well.ADDENDUM: I forgot to mention - if you request an estimate or an appointment, Eastside Bavarian is REALLY quick about getting back to you.
I moved here from Las Vegas last year. I was having trouble finding a place that has amazing service at reasonable prices. Finally found a place who not only offer reasonable prices but the prices wont cost me two arms and both my legs. Amazing customer service!
Great people at Eastside Bavarian. They get my Mini, they are efficient and comparatively priced. This is my 3rd Mini I’ve taken to them.