Andrew and Talon are extremely reliable, helpful and informative. I live a few hundred yards from another Malibu dealer/service company but drive 45 minutes each way to have my boat serviced at Bakes. Every time my boat is serviced, Andrew makes sure I know what was done, anything I need to keep an eye on, and any recommendations. Whenever I need help with products or general/specific tips, Talon has the answers or will find them for me. Thank you both for your continued efforts in keeping us on the water!
They are great here. They are straight forward and honest. Bakes and Northwest Inboards are great businesses where they provide service with integrity
Awesome service and staff. Wouldn’t go anywhere else for my boat
You guys are life savers. Thank you so much
Talon’s customer service at Bakes Marine is great! I’ve called, emailed, and text him with orders and he’s always willing to help! Talon makes it easy to shop with Bakes! I appreciate the support. It goes a long way!Ken
Nice shop with lot of very good staff. I always thought its just a boats store, but no - its great equipment, gear and accessories place.
Amazing staff. No pressure. Very knowledgeable and willing to spend time educating a novice boat buyer.
Always a great service and andrew and the guys are always so accommodating to get our boat in and done same day!!!
Super helpful staff. They dont have everything you might need, but theyll help with inputs and advice.
Awesome shop! The team here goes the extra mile! I highly recommend linking up with them for a bed boat or to handle any service needs!
Nice inventory and super friendly staff. Friend got a foil wake board here and they treated us like old friends.
Love the boats, Zac was great answering all of our questions & thoroughly explaining all the details.
Best in the business. Very awesome of them to send me the 2020 Phase 5 Matrix ! I was one of the first in the world to have it and they definitely had the best customer service with best communication and Products. Very much appreciated and will be ordering many more things from them ! 👍👍
Ive been a customer for 6 years now, and the Staff at Bakes are some of the most genuine people Ive met. They really understand the value that having happy customers has on their business. Ive had multiple complex jobs performed by Bakes on both of my Supra boats, and these have all gone smoothly. Bakes is really a cornerstone of the boating community in this area. I love these guys, and I recommend them to everyone.
Great customer service for online orders! Talon does a great job communicating and is very detail oriented. In addition, his wakeboardingbackground gives him great insight on board characteristics and what will work best for individual riding styles. I would highly recommend Bakesonline for your parts and accessories!
I cant say enough positive thiings about Bakes Marine and the service and advice they have given us over the years. We use our Response LXI a lot each summer and inevitably something goes wrong, or breaks. Paul (owner) and Andrew (head of service department) have always been there to fix, upgrade, show us where we can save money, what needs to be fixed now and what can wait, AND very helpful and speedy when we need to get our boat backm on the water as quickly as possible. Very knowledgeable, trustworthy, friendly and just a great team all around! You will be amazed. Take your boat here for servicing or buy your next boat from Bakes!
I recently had my second string of amazing interactions with the guys at Bakes Marine. First time was last summer, and I thought it might have been a fluke. Now Ive had a couple more interactions, and Im completely sold.Last summer I purchased a 12 year old Malibu Wakesetter with a few issues. The guys at Bakes knew part numbers off the top of their head, looked up a few more really quickly and were able to get stuff rushed out the door the same day even though it was getting late in the day before a holiday.I cant say enough about the knowledgeable staff, real humans answering the phones, and how kind the people are answering the phone. They have helped me diagnose my boat issues over the phone and have given me things to check out, look out for, etc. Bakes Marines value is far more than just the parts I have purchased from them!!Sincere thanks to all of the people at Bakes Marine for representing your company and industry so well!-Adam
Very pleased with the service from Bakes Marine. Their product knowledge on Malibu boats is the best around. They were able to help me out with a part that none of my local dealers could find. Call Bakes first!
One stop shop for everything inboard boats related. Paul is about as good as they come in the marine industry and provides superior customer service from start to finish! Highly recommend.
Very poor customer service. Responses from Bakes were down right rude and arrogant!!
Great selection both in store and online for your boat maintenance and water sports needs.
Awesome knowledge of the industry from mechanics to products
These guys are top notch! I had my transmission go out on my Tige (which Bakes normally does not work on), my local dealer dropped the ball, but Paul and his team pick up the ball and ran with it. He preformed warranty work and also went above and beyond for me! He found other issues and corrected them and was nothing but professional and informative. Paul kept in contact with me throughout the entire time he had my boat, and I got it back in a timely manner. The bill was more than fair for the work preformed and I have never had a better experience with any other dealer / or shop. I recommend Bakes in any capacity and service they offer. I am a customer for life. Thank you Paul, you are fantastic!
Great place for boat assesories. Large selection of wake and surf boards. Friendly, helpful staff.
Ive made purchases here out of convenience. This includes a wakesurf board, minor repairs and winterization. The employees are dismissive and usually unhelpful. Unfortunately, I now have to drive 25 minutes further to get decent assistance.
Quality products and outstanding customer service!
The Bakes team never disappoints. Best boat service center Ive ever dealt with!
Great group of guys that know there way around a Boat.
Even with a miscommunication, this company went above and beyond to make sure we were satisfied. Thank you for a good experience!
What ever is needed they can order
Great Shop True professionals Thanks for all the work on my Boat !!!
Great group of people that are knowledgable about boats and gear.
Great staff!
I had ordered a part over the holidays and wrote a negative response and it was not Bakes fault, so I am recanting. The parts I ordered were on time and right. Thanks Bakes and I will be ordering more in the future. Thanks Danny