Still a nice service - being able to pull codes on check engine lights. During COVID restrictions we’re given the reader and asked to plug-into the vehicle ourselves before printing diagnostic at register.

Get there 2 pick up my online order just to be told be careful with these type led headlights. $1000 wish that was shared on their website. The guy who helped me was very nice and got me the brightest lights without getting a tcket.

Workers are always friendly and helpful!!! They always try to see if any of their clearance items will suit my needs, which I appreciate. Fast service, too! I never have to wait in line.

Used to go to Autozone because they are helpful, always knew they were a rip off but that was okay. My wife and her friend went there without me ( a man ) and they were extremely rude, unprofessional, and just unhelpful. No value in autozone if theyre not helpful, Amazon or eBay is usually cheaper.

They answer phone calls before dealing with customers who have been waiting. Strange way to do business. So if you have a question, youre better off calling it will be faster then if you were standing right there lol

Writing this review cause when my buddy bought oil for his car, they accidentally gave him one bottle of the wrong kind (manufacturer foolishly, or to help boost the auto repair industry, made bottles appear nearly identical). The AutoZone guys fully paid for a shop to fix it. Good stuff, I think such service deserves 5 stars.

I either have great service or terrible.When its good its amazing. I also have left in tears.

Myself and my coworkers have been there twice now with tough questions and Dave H. has been able to help us through every time hes one of thier best.

What a great experience always! All the associates are knowledgeable and polite and take time to help you. As a woman I have always been treated with respect.

Samuel H. had me taken care of and out of there in less than 10 minutes. He was polite and professional and correctly wearing his mask. Thank you!

Usually has what your looking for in automotive. Friendly and helpful staff

Great place to get auto parts

Usually helpful...once someone is finally available to help.Well stocked.

Dave helped and got the right parts but I wound up not needing them and I had no problem returning the parts I didnt need

Answer all auto questions and good prices

Nice store, checked my battery and helped me get a new one. When asked if hed put the new one in I got attitude. Then the battery fell about 2 feet on its top and when I said something again attitude and rudeness. He installed my battery and I thanked him. I think Ken was just having a bad day.

Very informative information about my vehicle while I was here, plus I got just the part I needed from them. Great!

Hello is getting was a cup holder so its nothing positive or negative that I can say

Helpful and friendly staff

Its average quality parts at average prices. If you can wait, order it online and save money. If you need it right now and they have it in stock as good a place as any. The loaner tool program is helpful. Customer service is variable. Inspect the part before leaving the store. I got a damaged alternator from them once.

My wiper blades didnt fit. The staff helped me sort the issue out and got me a set that worked.

Went to check my battery which died on me, they tested it and i came out with a new battery under 1/2 hour

I went there looking for a brake fitting, something that they keep behind the counter, it was 6 pm there were two people there one of them was the manager. The manager was doing something behind the register and the other guy was just standing there not saying anything with his hands in his pockets. I was the sixth customer in line and this guy didnt even do anything, wont ever shop here again.

I had the most awesome service here. My hood latch was junky and needed a little spray to clean it up and I walked in and was greeted with very knowledgeable staff who were happy to not just help me solve my problem but coach me on how to head it off in the future. They were very generous with their time and I so appreciated the attention. I love this Ithaca location and cannot recommend it enough. Thanks for great service!

Very helpful I went in for a buld for my car an they were more than happy to put my high and low beam bulbs inThank you kindlyHave a beautiful day

These guys were awesome, knowledgeable and very helpful!!! Thank you for the easy, great, fast experience!

Manager knows his stuff, thankfully!

The employees are very knowledgeable and will go out of their way to help anyone!!!

Very helpful customer service. So nice to have so one willing to help.

They had what I needed. Friendly people

Always have what you need to get the work done and the tool rentals are great

Worse service ever! Got my product within 2 minutes of enetering the store. Stood there for 20 minutes to checkout. Was ignored by all 4 salespeople. Just terrible customer service.

They gave me the wrong parts for my car definitely not going there again

Helpful and friendly staff!

Great service

Engine light on. They hooked an analyzer up for free which diagnosed a very small emissions (?) leak. Possibly at my gas cap. Even though it was 97-degrees the employee was friendly and accommodating.

This AutoZone and Ken with the other Techs have kept my Business Lincoln and my Personal Cars running successfully and Cheaper for 7+ years. When They can save me Cash, they do it..

Great customer service. Friendly and helpful staff... my number 1 in town go to place for common car parts/accessories needed.

I had a rough day dealing with my dead battery. Once I walked in, however, Ken helped me with finding my best option. He made the process smooth and stress-free!!

I went in today to get new windshield wipers. The gentleman behind the counter and his associate couldnt have been nicer. I had my two-year-old granddaughter with me and both of them regarded her with such friendliness. My wipers were installed and they added new fluid to my car at no additional charge. I dont have to go often but I would highly recommend their service.

Just placed an order for a car stereo harness, it took no longer than a minute and the clerk told me that my order will be ready in the morning. The clerk was very polite and helpful. 5- star service. Thanks guys!

Staff was very friendly, they did an engine light diagnosis for me at no charge and although the price for the part I needed was much more expensive than can be found online, I suppose if you need the part immediately you would have to pay it. The example in this case was an EGR valve for a 2003 Honda Civic Ex. They retail it for $128 dollars while original equipment can be purchased from Amazon, eBay, and several other parts stores for around $58. So aside from their prices not a bad place to go in a pinch.

This location is amazing the workers that work there are very helpful every time I go in and amazing warranty on all their parts they actually stand behind their not like some of the other stores in the area

Very helpful

Use to be good but its falling off.

I love this place because the guys and girls that work there know their stuff and if I need a little Helping Hand they offer it well always go to AutoZone

Eric E. is the guy you want helping you. He is professional, nice, and kind. He helped install my battery. Run, dont walk, away from Greg. He is rude and has complete disregard for customer service. He doesnt wear a nametag so that tells me he doesnt want people to know his name if and when they complain about his conduct.

Friendly, helpful, honest staff

Helpful employees! Alicia was great : )

Super helpful and nice. Highly recommend!

Good service great help

Always seem to have what you need

We went there because we had to take the 350 mile drive to D.C. and our car had turned on it check engine light. When we went to Auto Zone to get a check, they told us that we needed to go to the Honda dealer. Currently (11:56 am on the same day ) we are driving because the mechanic said it was fine as long as the light does not blink. This is insanely frustrating just knowing that our car could break down at any moment. The employees are nice but their service is sometimes bad.

If you are looking for helpful people, they are here at AutoZone. For free they correctly diagnosed my check engine light and even changed my wiper blades.

They made sure I was buying the right windshield wiper and installed it without me having to ask. Easy going, friendly.

These guys are the best! I sent my daughter there to get a new car battery, and they even installed it on the spot. Thanks a million!! Much appreciated!

Very helpful kind, patient, knowledgeable people! Car bling also available!!

Good service this morning.

AutoZone is a nice store good people work there and kind

Always great service and parts in stock very helpful thanks

This store has been helpful for me. Knowledgeable staff.

Gave good service and got a 10$ discount For next purchase. Also, got an extra charge for 2 back windshied wipers and only needed 1..so had to go back for a credit.

We were heading out of town for vacation and noticed our taillight was out. Kristopher was incredibly helpful and friendly!

Courteous and knowledgeable help .. Got me in and out quickly ..

A good location. Has everything you could need for auto repairs. Seemed like they were short staffed however.

Very unhelpful staff. Did the bare minimum to even greet me than would not look up the part in the system. I only visit this store if advanced auto does not have what I need in stock. Anytime I stop in I am reminded why I avoid shopping here

Needed a replacement battery, staff were very helpful

Failed to call upon part arrival, part was poor quality. Was down because of it need to talk to a manager in hopes of free delivery, hold please..... Ill never go there again.

Had one part instock, got the other part next day, on the road again. Great job.

Knowledgeable staff, however the store falls a bit short on variety, most likely because it is comparatively a very small store... Store can be very crowded during peak times.

They have mostly everything and the folks that work here are helpfull.

Only issue is when you call regardless of what time, you wait no less than 5 mins and average wait time for me Everytime is 6-15 mins. I just assume they forgot so I hang up and call Advance Auto instead, usually no more than 4-5 min wait IF youre put on hold.

One of my preferred brick and mortar stores

The guys are always willing to help me out

They always have the parts I need, expert advice, and are willing to help with small replacements. Also loan out specialty tools for brake work, for example.

I went here because the battery in my mobility scooter wasnt working. They found the problem and fixed it. No one else would even look at it for me. I cant praise them enough for helping me.

Very convenient and staff is always friendly and helpful.

Good service. Had what I wanted. It was simple.

Always friendly, knowledgable, and helpful. Dont even bother with the other auto store in town!

Trouble with my car battery this morning; worker was very kind, patient and fixed me right up. I wasnt even late to work!

Good prices and staff are always helpful and nice

Staff is always helpful, and the prices are good.

I go here for all my car needs. Great reward system and helpful staff.

Typically very nice and helpful staff.

Always there to help with any question!

Great staff. Very helpful.

Ok if the parts are in stock if they say they will order them dont believe it your wasting your time go somewhere else

Good parts store

Very kind staff, who went into the rain to help install new windshield wipers.

Great service very convenient.

Friendly staff, nice selection in store

Usually has what you are looking for. Prices are okay when you are in a bind and need to get something locally, quick.

Competitive prices and helpful staff

Staff is knowledgeable and helpful. Store was clean and well stocked.

Good store good help

Very friendly and knowledgeable staff

Very good customer service

Very good service.

Very helpful informative thanks

Switched out headlight. It worked.