user
Midstate Glass Co. Inc.
810 S West St, Jackson, MS 39201, United States
Appearance
Midstate Glass Co. Inc.
Comments
Ju
Review №1

I was passing through town, and our windshield was hit by a rock. Extremely great customer service, and a very clean and professional building. I had barely sit down in the waiting area just a few minutes and they told me my repair was done. The technician explained the work in detail.

Pr
Review №2

I normally patronized the Clinton location but they have relocated to Flowood Dr. The new location is bigger. I needed to get a rock chip filled in; I was in and out in less than 30 minutes. The gentleman that fix my windshield was very friendly.

De
Review №3

This morning I googled searched windshield replacement (still being new to the area). This company populated and after reading reviews I decided to drive there about 8:30a to get my windshield replaced. There were little to no cars there at that time. I was ask the year and model of you vehicle and what service was I looking for. I told them a windshield replacement. He searched the availability of the glass and asked will I be waiting. I stating yes! I have no one to drop me off! He then stated the windshield will be there about 11:30a and to come back. I came back at 12noon and again he asked will you be waiting. I stated yes!! He says it will take a long while and I expressed I do not have anyone to drop me off. He said come back early in the morning and he can get my windshield replacement. This interaction felt very weird to the fact that you asked me to come back for service only to hear I still can’t receive service. Is this a good business practice? I was a woman ( no sympathy needed) looking for a service and received nothing. I should have been told from the beginning that I could not wait, but this is after I seen a gentleman sitting outside waiting. Very disappointed and feel like my patronage was not wanted. I will not be returning in the morning. By the way the bathroom is still out 2yrs later, this was stated in a previous review.

Ca
Review №4

We had a big rock peck that needed repair before it ran across the windshield. We stopped by Mid-State and they had it repaired in a short time. They were professional and did a good job, cant even see the repair.

Jo
Review №5

Service was A ok,best Town

Re
Review №6

My experience at Mid State was great! Greeted upon walking through the door and the little knick that was on my windshield was fixed within 10 mins. No long wait time. Go see them 😃

Li
Review №7

Great staff. Very friendly. Great service. Great prices, compared to several other local glass companies. True to their quotes and service discussed over the phone. I waited there while my cracked sunroof was repaired, and they got it fixed quickly and perfect. Highly recommend this company.

C
Review №8

Nice staff, quality work, affordable price.. Cant ask for much more than that

Ad
Review №9

I was extremely nicely handle and was done in no time! Highly satisfied 👍🏾

Tr
Review №10

This is the place to have glass installed on your classic car. Lynn is an artesian and will take the time to do it right with no damage to your car.

Pa
Review №11

Personal favorite for all of my automotive glass needs.

Tr
Review №12

Fast service and reasonable price for my windshield. Thank you.

C.
Review №13

Very friendly, helpful folks. Got my vehicle in right away and fixed my glass chip before it started to crack and stopped an already existing crack from running further. Awesome job!

Mi
Review №14

Was a good place to go

Au
Review №15

Super friendly and affordable prices will be coming back for all my windshield needs.

Li
Review №16

A rock hit our windshield on our drive home to Texas. They were the only place that had a windshield available that day for us. They got it replaced and had us on the road in an hour. Family run business. Great work. God blessed us with them today!

Sh
Review №17

The staff was friendly and got the job done quickly. I would recommend them to others.

Da
Review №18

These folks are so nice! Ill always be using this shop until we go back to horse and buggys!

Cr
Review №19

They got me the specialty glass I ordered for a reasonable price.👍

la
Review №20

My mom uses them. Helpful, skilled technicians. Office lady who check you in is very sweet and helpful.

M.
Review №21

Great prices, Great work.. Highly recommended.

Br
Review №22

I stopped by Midstate Glass to check on the price of a small repair I needed for my windshield. The friendly staff were able to do the repair right away. I was in and out in about 30 minutes, and their price was very reasonable. I am very happy with the service I received.

Sh
Review №23

I had a side glass, to be installed. Great and fast service.. nice friendly peoples. Thank u mid-state..will visit again. If needed..

Se
Review №24

Fantastic and quick service

Le
Review №25

This place is awesome. 4.8

Ji
Review №26

Good empioyees,good work

El
Review №27

Very nice people. They were honest and had very great customer service and prices.

Di
Review №28

Great service. Great price. 30 mins in and out.

Lj
Review №29

It is a good place to go for help

Ju
Review №30

My windshield was cracked. They fixed it for 1/4 of the cost of the quote I received from a more popular auto glass company. They were nice and courteous and the entire visit only took about 20minutes. Satisfied Customer

Le
Review №31

The guys here went above and beyond to help me out. I cant compliment them enough. I highly recommend Mid-State! A+

Jo
Review №32

These people are for real! Professional, friendly, great price and outstanding work. I have always used Midstate and my faith in them has recently been overwhelmingly renewed. Thanks Midstate!!

Co
Review №33

Service was great in and out in 1 hour

EC
Review №34

Friendly fast service

Cl
Review №35

Nice people, but they worked on my sons car twice and never fixed the issue.He had a leak somewhere and the floorboard area inside the car was getting wet after a rain. They had the car for a week and I finally called to find out the status of his car. They said they repaired it so we picked it up (why they didn’t call us when it was ready I’m not sure). A couple days later it rained and the inside got wet again. They said bring it back and they’d look at it again.They had the car another full week (again, never called me to say the car was ready, I had to call them) and they said it was fixed this time.Now one week later we just had rain again last night and my sons car is wet again on the inside.They had his car for two weeks and still didn’t fix the issue, although I was charged for the work.A little frustrating to say the least.

St
Review №36

Quality Service minimal wait time

Ta
Review №37

Austin is great at what he does! Very friendly & knowledgeable. I would highly recommend them for any glass needs you may have.

Ic
Review №38

Use them a lot. Nice people, and never had a complaint. Even if they dont come during the scheduled time, they always give a courtesy call about the delay.Highly recommended

Ta
Review №39

I called today at 1:23 p.m. to get a quote for windshield replacement. The price was $100 less than the previous quote Id received from another company, so I asked if I could set up a day and time to have a new windshield installed. Midstate had someone at my work location within a half hour to pick up my vehicle, and by 3:15 p.m., the job was complete and my vehicle was returned to me. Less than 2 hours from getting a quote to a completed job, and I never had to leave my office. It is hard to find customer service like this, and I am very appreciative of Midstate!

Ed
Review №40

Outstanding service!! Got us in right away with no notice and out within an hour!

Mi
Review №41

I had a rather large crack on my windshield, after speaking with Austin he informed me the windshield would need to be replaced . Austin set me up with an appointment and price. The staff was knowledgeable and extremely friendly. I would definitely recommend them to anyone. Thank you guys !

L
Review №42

They are very helpful and will explain everything in detail.

st
Review №43

Had a small rock ding in my windshield. Went by without calling I was told they could get to it in 20 minutes. Ran an errand came back they took me in and was done in less than 30 minutes very nice. Highly recommend

Am
Review №44

Yall! I cant say enough good things about Midstate Glass Company! They truly were fast, friendly and affordable. When my back glass exploded on this terrible nasty, rainy day, they fixed me right up. Their hours are 7:30-5, but someone was there to answer the phone at 7:15a. Midstate Glass Company had the windshield in stock and had me back rolling by 1pm. They even offered me a ride to work. I hope I dont need them again anytime soon, but they will be my go-to from now on.

Qu
Review №45

Still #1 forever and always!!

S
Review №46

THEY HAVE MY BUSINESS FOR LIFE!!! I was just trying to get the weather strip across the top of the windshield fixed, for aesthetic purposes only because another company messed it up. 2 other glass places told me they couldnt do it, that they had to replace the windshield to fix it. $30 later, one trip, no questions, midstate fixed it! I even told them if you have to replace the windshield thats fine and they could have gotten$200+ out of me and I wouldnt have batted an eye AND THEY DIDNT! probably one of the last honest businesses out there SO KEEP THEM GOING!! THANKS SO MUCH!!!!

Ba
Review №47

Great service, not to bad pricing

Ka
Review №48

Some of the nicest people I have met since moving to Mississippi. I have had to go in multiple times for rock chips and you can’t beat their personable customer service.

Vi
Review №49

No wait. Friendly. Great job

Ma
Review №50

Friendly, honest service. Fast too. I was in and out in 20-30 minutes for two chips/cracks.

J.
Review №51

This is an old school glass shop with great customer service.

ta
Review №52

Tried to use restroom...I was told restroom have been out or order of four days! Services are about $60 more than normal windshield prices! Bad attitude customer service is not good at all! Wouldn’t recommend anyone to go here!

la
Review №53

Cute workers!!eye candy

Em
Review №54

The best quality and prices Ive gotten ANYWHERE!

Jo
Review №55

Good service and good price. They do all my glass work

Bu
Review №56

They were fast and friendly!

Ro
Review №57

Great friendly service been dealing with them for years!

Je
Review №58

Good service and fast; reasonable!

Ma
Review №59

Highly recommended

Em
Review №60

Great service everytime

Br
Review №61

Great people and work will recommend

Er
Review №62

Great to their customers

Fl
Review №63

Friendly and professional.

Sh
Review №64

Excellent, friendly service!

Pa
Review №65

Outstanding

KC
Review №66

Ok

MK
Review №67

Great services !!!

Je
Review №68

Bad person with attitude work there

Information
13 Photos
68 Comments
4.7 Rating
  • Address:810 S West St, Jackson, MS 39201, United States
  • Site:http://midstateglassms.com/
  • Phone:+1 601-353-4432
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Similar organizations