Our first ever rental camper van started smelling of oil and gases when climbing teton pass. So we stopped and came down at Napa Auto Parts to ask for help or oil change consultation. The guy at reception was super helpful, asked us clarifying questions and made sure we calm down. Told us to cool the car down and take another route (which google does not suggest even when it is just 15 min detour) which was super scenic all the way till Idaho. Has excellent views of the snake river and is easy on the vehicle. And all this for free. Thank you! Appreciate your help!
Convenient place to get auto parts without ordering online or driving to the city. They always have what I am looking for for basic repairs and maintenance.
Nice store. Good set up
Stopped in today for some parts, and they had everything as usual. Always a helpful person nearby! Been here many times, and I will always start here for my auto parts searches. Thanks NAPA crew!
Great store. Friendly staff. If they havent had what I needed in store, they were able to he be it in the next morning
Keith helped me get the supplies I needed. Great customer service. There was one item the store does not have in stock: a small dent puller.
They had the belt we needed and the price was reasonable.
Angel was extremely helpful and knowledgeable about what I needed!
6 STARS. Lost an entire bearing assembly on an older travel trailer hub up in the park. Dropped it and drove down to Jack$on to see what I could do to avoid an insanely expensive tow, on a Friday, that would end up requiring a 2-3 night hotel layover on top of the repair (in Jack$$$$$on). We found this NAPA. Because of the trailers age, all the parts were obsolete. I know that if I had walked into any other place, in any other town I could have been at a dead end. The guy that helped me managed to dig out some old parts catalogs from the 90’s and outfitted us with everything we would need to do the rebuild. On top of that, when I finished and got the rig rolling again we popped in for brats and burgers and soda because it was customer appreciation day. We were so thankful for the help and the needed nourishment. I will always remember our experience.
This is a decent sized Napa Auto Parts store, close to the heart of Jackson Hole. There is a good selection of everything here and the staff is knowledgeable. I always had a good experience here.
I love Napa Auto Parts its literally a candy store for me.
Cannot believe we drove miles to buy DEF fluid only to arrive at a CLOSED Napa Store. It should have said so on the website. Convenience store here we come...☹
Super helpful, good inventory, professional. Thanks for helping me get back on the road!
Locally owned and operated. These guys are the best. Carly, Francisco, Jose and the rest of the crew provide expert help and are always ready to lend a hand to solve a problem. Really good selection of parts, tools, and supplies. Recommended.
Helpful staff
Professional and very nice service. Im here, only 2 months, Im a foreigner, my English is not good, despite this Im constantly understood and served with a smile. Thankfully Carlie, a real raven and a friendly man. If I could give him 10 stars, if I can not give the maximum. I would recommend to anyone if they need to buy anything for machines and cars. Boris from PolandNext year.2018A great place and service, I have been using for two years. Sometimes I search for parts and things that are nowhere to be found. There is one person who can find and bring in any necessary part. Its Carlie.He is the best.
Would help me with almost any problem I had.
Nice and accessible if you need to buy supplies for you car. Better than the supermarket
Excellent customer service. We had brokendown and they went above and beyond to help us get our parts. They went to another parts place to get a part for us. They also helped me to get to know the surrounding counties. Thank you for all of your help.
Had exactly what we needed. In and out, no problem.
Where I buy my parts always in stock
Great service, good prices.
Said online they had the part so I went to pick it up and they did not have it. Good service and prices but I would recommend calling ahead of going there
Right off Broadway good prices. Staff is quick and help. Will order if not available in store.
This is written by a local. The staff is knowledgeable and there is a huge inventory. On several occasions Ive seen employees actually step outside to help somebody put on windshield wipers! Now thats going above and beyond the Call of Duty.
The people behind the counter really know what customer service is all about! They are awesome!!
Great friendly service found me exactly what I needed
Always helpful
Good service . I usually dont use NAPA, but these guys are good to deal with .
Great customer service here. Thanks for your help changing my battery in my car key and allowing me to use your tools. I was a long way from home and it would annoyed me to have to use the key in the door like an animal, hehe.
I have never been greeted/talked to in such a condesending way. Yes, I am a female but I do know a bit about vehicles and machinery. I walked out to never return again.
A special thank you to the staff member at the cash register who loan me a 10 mm wrench so that I can remove my light fixture and replace the light bulb in my vehicle thank you
Great place for RV and automotive parts.
Good people. Get your welding gas here.
These guys were very helpful and knowledgeable. Good experience.
The best auto parts place around great help
Saved our butts... Traveling and needed repair stuff. Thanks NAPA
Knowledgeable staff, good selection
Friendly and helpful
The sales man want me to paid more for parts because the store is located in Jackson.
The guy that was helping me had a bad attitude
Really helpful staff
Very helpful.
Knowledgeable and friendly staff
Good
Friendly people
Excellent service I am ispano and good service
The best reflection speak Spanish
Well