Great ppl! They got my truck running and pointed out other problems that need to be addressed.
Super friendly and professional. Really top notch service
Quick, and expert diagnosis of driveline noise/vibration. Repair was also quick, and complete! Highly recommend their services to anyone!
This place is great..I called a million times with a million questions..and Tyler was always very helpful..I will definitely use them from here on out..5 stars..I had injectors replaced in my diesel and output shaft seal replaced..both at VERY reasonable prices..I feel as if they are the best in the business..
Quoted me 330 dollar todo 2 u joints everyone else in town quoted 130 to 150
Staff is very friendly. Give great customer service.
Always so incredibly nice and helpful!! Best place in town!
The professional approach from Tyler in the office was outstanding. The communication before, during and after the service was tremendous. Look forward to working with them in the future.
Timely and excellent work and friendly people
Everyone is very friendly and very helpful.
I had several issues with my diesel. I took it to gear headsI asked for aftermarket transmission lines didnt get them. 2 grand i spent and nothing fixed. Rip offs They lied to me about telling me they dont make parts connections. to fit my truck.
Great staff, and great service. Dealt with Tyler over the phone, had a leak in the gas line of my Jeep. Went in at the appointed time, was back on the road in no time. Had a couch to relax and read my paper, looks like they may have coffee in the mornings, a no-hassle service garage, at a very good price. In short, Im happy and recommend them!!!
Thanks for keeping us running! Great people and great service!
Asked for a vehicle inspection due to my far proximity to the purchase vehicle and told me to F off over email. Thank you for your prompt response.Now that Is great customer service. I can not wait to do business with them again.
Gearheads not only has great customer service but also very reasonable prices. If I have vehicle trouble they are my first call. Tyler always calls me to keep me updated on how long my vehicle will be there and exactly what they are doing to it. Very thankful to have a shop I can trust.
Everyone is efficient and friendly. They are quick to respond and get your vehicle in and out ASAP.Matter of fact...they could have taken me for several hundred dollars BUT DID NOT!!! The issue we were having was a recall repair and after diagnosis and he called Ford for me with the VIN number, he in fact knew it was a recall issue! Too many auto repair places want to nickle and dime you. NOT Gearheads! They are fair and reasonable and treat you like you are THEIR family. ❤️. So our recall issue was fixed by Ford dealership for free! So Gearheads will continue to get my business!
The team at Gearheads is educated, efficient and trustworthy! I have taken my vehicle there for about a year or two and they have given me the best service and also informed me of future fixes I would need to keep my car moving. I entrust them to anyone and everyone out there!
Very nice people, but they didnt do the work they said they did on my 1972 Ford F100. I told them I needed them to check the truck out from front to back, top to bottom, to make sure it would make it up to Chicago. They said they did it and that they tuned the carb as best they could, topped off the fluids, and changed a bad headlight.Picked up my truck on a Sunday when they were closed (my brother and I couldnt fly down during the week because of work). Heres what happened:1. The brakes hardly worked and needed to be replaced. You had to push down on them as hard as you could, all the way to the floor, to start slowing down. It took at least 3x the amount of space to come to a stop. It wasnt safe.2. The truck stalled every time we came to a complete stop. Every. Time.3. The headlight wasnt replaced, and when I turned on the brights, the headlights and interior lights flickered off, then on, then off. I turned off the brights and got the right headlight working again.4. The oil filter was filthy.5. 80 miles from Chicago the truck started violently shaking and backfiring every time wed hit the gas. We white-knuckled it home. It was as if one of the spark plugs wasnt getting power.I called them up, told them what happened, told them that if they felt it was warranted I would like at least a partial refund. I was told that there was a miscommunication, that they thought I just wanted them to check the truck for a state inspection, which didnt make sense because A) I spoke with Tyler at least 3-4 times and told him I needed him to check it out to make sure itd be okay to make it to Chicago and B) it said on the paperwork they gave me that the truck needed to be checked out for a trip to Chicago. They opted not to refund any of my money.Very, very nice people, but they basically stole $139 from me. I am sorry to write this, but I emphatically recommend you do not use this shop for your auto needs. They clearly did not perform the service I asked for and was charged for (by the way, guys, I wouldve paid to have all that stuff fixed!), and either they lied about what they did do or else the mechanic was Stevie Wonder on a really bad day. I gave them an opportunity to make this right before writing this review and they didnt. Stay away.
I love Gear Heads. Their team of professionals always make sure I’m well taken care of. I trust them and definitely recommend them to anyone.
Always honest and straightforward. They will also make recommendations if anything else needs to be done. Good service and affordable rates
Gearheads goes above and beyond to make sure my vehicle is in tip top shape. I love those guys.
Gearhead is a great place for all your automotive needs. Friendly staff, great prices, always willing to go the extra mile to help out their customers! Always take all my automotive concerns to Gearheads!
I dont ever write reviews. Had a mechanical issue driving from St. Louis to Memphis. Talked to Tyler on the phone, diagnosed the issue via text. Shop picked a used replacement part off-site (as agreed to) and had me back on the road in 1.5 hours when all of the other shops quoted at least getting stuck for one night. Didnt overcharge. Very courteous .
Awesome people and fair prices.
Very friendly and informative people that due a great job!
Very professional my son gets his truck worked on when needed n they know what there doing
Very nice family owned shop. They are always courteous, fast and the cost is always reasonable.
Amazing customer service and automotive knowledge! Get it done right the first time and dont pay for things you dont need.
Been here a few times only issue I have is they are often busy and you have to make an appointment for someone to look at your vehicle and depending how busy they are you might even have to come back to get the repairs done. They are a bit price but.they do great work.
Ive taken several vehicles here. Service is fast & friendly. I like to know the details at what they find wrong and how they are going to fix it.
Gearheads has the BEST customer service and I always know that they’re taking care of things with my car and never anything that doesn’t need to be fixed!
Great customer service and automotive knowledge. Weve been very pleased with their work.
Great customer service. Highly recommended
When I took my diesel there they changed the same part I did. And still didn’t fix it charged almost800 dollars. I can swap parts that is why I took it to a mechanic
Staff is professional and get everything done quickly and efficiently. Every 3rd oil change is free as well!
Very professional. Best shop in town.
Great people, fair, honest, all you want in a automotive repair!!! Thank you !
Shade tree Mechcanic’s and not good at it. Charged me 840 dollars said they drove it and it was fixed what they didn’t know was I wrote the mileage down didn’t drive it and it isn’t fixed.
Too high . People are rude
Honest and affordable auto repair
I took my van in to have it checked out before a trip. They found an issue that needed to be resolved before I left but I didn’t allow enough time for that. They fixed it for me right then, I was out the door in an hour with the problem resolved.
I wouldnt trust anyone else with my car!
Very trustworthy crew
Very accommodating and efficient
Best service in Jackson!
Honest, quick service