Never had a problem with the service center. I had been using the service center for years Thanks
Was told I could bring in my 2001 Pontiac. Ive had it serviced at my other Toyota dealerships in both Texas and Florida. Once I had it delivered, they refused service so has to get it towed to another dealership.
I love Toyota. Now I was welcomed by some and others not so much. I feel like the upsale is really pushed here. Like you may have some life left in something they suggest you replace. Maintenance is important. So may just be me.
Make sure when you call you ask for Nathalie. She’s the best. She’s quick, polite, and responsive.
I love my favorite Toyota dealership! I been going to them for years. Just went in for my service they got me in and out so fast. I only had trouble with one service rep. Its not that I had trouble with her she was just a little pushy to get me to do some kind of really expenses service that did not make since. Other than that one time I always have a good time with them.
Horrible wait time. I came for an oil change. I specifically asked how long was the wait time. I was told 45 minutes. After waiting an hour I was told I needed two filters and had a leak I said okay I’ll make an appointment to have those repaired. 30 minutes later I was told I have a radiator leak and my radiator cap is broken. I said okay my grandpa is a mechanic and he will fix it. I was told we will be finished in 5 minutes. It took over 2 hours for an oil change. It was not busy when I arrived. I only came here because I was emailed a coupon. This is beyond ridiculous.
In and out friendly service people
I buy all my vehicles here. They are one of the last locally owned car dealers around.They always take care of me.
We had a very horrible experience during a routine service visit. The service team damaged our van and would not take responsibility. What we got in return was rudeness, dishonesty and carelessness. The manager, Robbie King, and his team displayed ultimate unprofessionalism and certainly portrayed Toyota in a very negative light. I would think twice before taking your vehicle to this place unless you enjoy dealing with clowns.
Good experience
I feel you should not have to wait so long. And the waiting room furniture needs changing!
Great service. Ed is very professional and helpful.
Terrible service and experience!! I would not recommend taking your car here for service!! They are a scam and will damage your car on purpose just to get more money out of you!!
Herrin-Gear Toyota is the gold standard in customer care.
Service is good but we have wait too much time if you go without appointment
Great service friendly staff
Good place for regular maintenance!
Terrible service. Used a impact on my rims & scratched all four.
Got me in and out
Excellent service!
Not a long wait