The service from Service King was top notch!! Damion was professional and very helpful. I dropped my Chevy Tahoe off on a Saturday ( super easy check in process ) and it was ready Wednesday. THREE working days!! My truck looks new and the air conditioner works great. They also kept me informed the entire process. I recommend them for sure... ask for Damion.
My experience was great. They are very professional and get repairs finished in a timely fashion. Im very satisfied with my vehicle repairs!!!
I was very pleased with my car. The people were very friendly and professional. They also kept me informed about everything they were doing! I would definitely rate 10 stars if I could..
I took my car to Service King for damage it sustained to the left side. Another body shop told me that the car was totaled. However when I took it to Service King they repaired my vehicle within a week for a significantly less price than the first body shop and it looks good as new. It’s been over a week since I picked up my car from Service King and I have no issues or complaints about the work they’ve completed. Damion Otto, the Associate Customer Experience Representative, was so kind and professional. He kept me informed throughout the entire process. I would definitely recommend Service King.
This place is filled with crooks and conartist, this fool wrote an estimate and didnt put half of the damages that you can plainly see and another fool said we will add them once you bring your truck in for repair.....do not trust these people at all. I only wished I could give no star rating......terrible place 😪
Our minivan was hit by another car while parked at our apartment. Nobody left a note to tell us what they did or what they saw. Our auto insurance suggested we use Service King for our repairs. The car is in the shop now we expect it to be finished soon. The service rep we dealt with was very professional and courteous.
Liberty Mutual provides coverage for the lady who ran into the rear of my truck. Liberty mutual asked if I would allow Service King to do the repair, I agreed and I took my truck to them. The repair was completed half the time initially promised to do the job. I was impressed for the amount of time it took and pleased to know that Service King used only new parts on vehicle.
Service King provided excellent service and communication through the entire process. My car looked brand new! I highly recommend...
Window tinting. I had multiple claims on my vehicle. Service King employees coordinated between my self, my wife, USAA and Enterprise. My wife was in Mississippi and I was in Fort Bliss, Texas. I received daily updates on the progress as it pertained to my vehicle. My wife was pleased with all the cosmetics repair to her vehicle. She is very critical when it comes to her vehicle. Great job Service King.
Great customer service! Bumper was painted, headlight replaced, and windshield replaced. Everything is as good as new.
Service King provides quality, professional work with good customer service. Also, the repair comes with a lifetime warranty.
They guys were great. Damian was very professional and worked with my wife to ensure she was happy with the work.
They worked ahead of schedule. Kept me updated on my car.
Dropped off Subaru after dealership recommend this place. Also know one of the employees at Subaru recently used them for her own car (deer) and had a great experience. Currently waiting on fix to be completed but hope to be happy and update to five stars.Update- after automated notice gave me a two week wait, Carlton called and explained what was found when they took the shell off and told me it may not take so long and reminded me how to tell the difference between the automated updates vs his real updates. Fingers crossed the parts guy can get it done before two weeks is up!Received car back in beautiful condition. Everyone at Service King was so kind and helpful. Will be returning if I ever have a need to do so. Also wonderful that they keep customers updated daily as to current status.
I was impressed from the moment I stepped through the door. I was given updates as the repair progressed and given reassurance that I made the right decision in trusting them to perform the repair. Jim is a real asset to Service King and made me feel like a friend. I love the workmanship and highly recommend them.
Friendly staff. Staff was a lil skimpy
I can only say these guys are very professional and they kept me in the loop on everything dealing with my vehicle.
Heather Cowan is an absolute gem! Super professional great sense of humor. A very valuable asset to the company! Kudos to the ones who did our car! Its absolutely beautiful! I would recommend them to everyone! Service king rocks!
Had a fender bender and my rear bumper needed fairly substantial work. Jim Roberson and team did an excellent job and kept me informed throughout the process. Timely service by friendly people!
Very thankful for Service King! I have had to take my car there a couple of times and Heather has been INCREDIBLE!! She notifies me throughout the entire repair process so I know whats going on with my car the whole time! Jim is very friendly and goes out of his way to make sure he has satisfied customers!! I wont take my car anywhere else!! THANKS SERVICE KING!!!
First time allowing Service King to do a repair on my vehicle and I was truly pleased. The main thing I really enjoyed was that I was up to date on all events that were taking place. Thank you Service King.
I was hit twice from behind in two separate cars, and Service King fixed both. I was really satisfied with their work. I had a glitter paint job on my car, and they matched it up perfectly. I will definitely be using them again for any damage I may have in the future. They keep you updated on the entire process of your vehicle. The entire staff is very professional. I pray I dont need any service in the future, but if I do I will be calling Service King.
I chose this shop due to the high ratings. Went there and was declined for leaving the car there for evaluation cause I have no appointment. Then was told can leave the car there if I sign the contract to get it repaired there. One star for sending messages to me on status (no pictures). Tried a whole week to talk to my case manager but could not get through. I am kept in the dark on my car condition. Hope the insurance company knows this.
Honest and very professional people they did a outstanding job on my vehicle I can not even tell that anything ever happened. My contact Stuart Murray was very helpful and informative throughout the entire process. I was kept up to date on everything that was done to my vehicle during the entire process via text message. Really was satisfied with the service and I will always recommend anyone needing damage repair done here. Thanks again Service King :)
Nice shop. Very professional, stayed in touch and did a great job. Worked with our insurance and made they process easy.
They do good work! Not cheap tho.
Excellent Work...Nice people.
Service King did a nice job of repairing my vehicle. Yet, the vehicle was damaged on the glass, a bad crack was in the windshield which was not on the vehicle when it was brought there. When they were asked about the damage they denied that the crack occurred while in their care. The crack was on the glass when it was given back and they would not take responsibility for their mistake or even insist to help with their blunder.Not pleased.
My service was great ... very professional And fast service
Repairs were quick. Ray was very polite!
Just good friendly staff and great customer service
The service reps are less than truthful, they work very slowly while th no regard to the customer and the manager is dishonest and has no concept of right and wrong much less customer service. Just another business that makes huge profits by screwing over the customer. That being said, the workers shoddy especially the tuck on the front end and I had to reconnect one of the lights they replaced but wouldnt have dreamed of taking it back there for any reason, especially to fix it hat they messed up originally.
Great job, really great service!
Great Service!
Great customer service they helped me with my car.
The Service advisor was very rude, she had a nasty attitude and was very racist! I would not be coming back to this place ever again!
Very good people to work with.
Professional and helpful :)
The timing.And the keeping in contact.
They dont communicate well with car rental services.
Great service
My car looks... Like It Never Even Happened
Service is pathetic. Had to leave and come back 2 times before they took my vehicle for repairs. Upper management, should look to rehire at Jackson location.
Great service
Poor customers service
Great service
Reliable and accurate
Very friendly,