Didnt buy anything this trip but it is an awesome place. Lots of great options from everyday affordable to lifetime quality once in a lifetime purchases. I would HIGHLY recommend checking them out first!
I got some great deals on some new furniture during their tent sale. I’ve never shopped there before, so I didn’t know what to expect. It was a really smooth process and the staff were super helpful (especially Jennifer). Thanks for making it a stress-free experience!
Definitely recommend! Great friendly staff. Special thank you to Chris Pelton. She helped in making the right choices for me while still making sure I got the best value. Very patient and interactive. Amazing selection. You wont be disappointed.
Working with Jim was fantastic. I felt I was in good hands and not just being sold something so he could make money. I also feel very good about the quality of my product. I will come here for future needs.
About the only place left in Jackson. Excellent selection and lots of choices.
Shawn was great, let us look around but knew whenWe were ready. Well versed on all the beds without being pushy. Appreciated his whole demeanor and ability to meet my needs.
Always fun to shop Vermeulens. No matter if its a large purchase or small we are making, were given the same great service. We have purchased a couple of sofas, a beautiful bed, a sectional, and many lovely accessories. They carry quality furniture and employ knowledgeable and personable staff. Just a real pleasure!
We were so blessed with our sales rep Chris. She was delightful and extremely helpful in the purchase of our furniture. We also felt the price we paid was very competitive and we were very happy with our purchase. We highly recommend Vermuelens.
Nestled within the heart if Jackson Mi, lies Vermeulen, a mainstay of Jackson, youll find a staff that is both friendly and engaging. Their knowledge, prices, willingness to negotiate and to serve without hassle make for an enjoyable shopping experience far superior to any big box shopping experience! Additionally, they are always upfront about delivery expectations and down-payment, so youll never have to worry about being surprised by the cost.
We loved the attention we received as soon as we entered Vermeulens Furniture Store. Our salesperson, Jennifer was very knowledgeable and helpful. My husband and I knew it was time to replace our Living Room Furniture but, its not an easy decision to pick the right ones. We were able to test various choices and discuss the pros and cons of each brand. We purchased a beautiful Smith Brothers Sofa and 2 oversized matching Chairs (which will have extra firm cushions for back and body support). We saved a lot of $ during their wonderful Sale this summer and our order will be delivered in October because of the pandemic and delay/shortage of materials....which we are happy to wait for because we found exactly what we were searching for. *Delivery is only $99!! We highly recommend Vermeulens Furniture Store in Jackson Michigan. I cant wait to share pics later when it arrives! Merry Christmas to us, right!?! ❤️👍 We highly recommend!!
I had an unusual experience with Vermeulen Furniture. I ordered a mattress over the phone without trying it out before purchasing it (due to travel and a timely situation).Chris and Jonathan were both extremely helpful throughout the process. They worked with me over the phone and helped me to figure out which mattress would be best for me based off my preference. The process was quick and easy, the delivery date was flexible, and their prices are AMAZING! I did not get the feeling that they were “salesmen” only trying to take my money. The workers at Vernmeulen’s are nice, genuine people who want to help you get the best deal while finding exactly what you’re looking for. Would definitely go back in the future!
I was recommended to Vermeulen’s furniture by my parents who live in the Jackson area. We initially had a great experience with our sales rep Sean and purchased two custom chairs in Feb 2021. We were told 16-20 weeks which we expected due to pandemic. They required the full payment at time of purchase. After 18 weeks passed we called for an update and found out that our chairs would not be ready until end of July, 26 weeks after purchase. We live out of the area so planned a trip to my parents for that weekend to pick up the chairs. No one called to let us know that they had been delayed once again until end of September. I now call every two weeks for an update because no one from the store has ever reached out. They have all of our money and don’t seem to care about when we receive our chairs. When I called today the woman I spoke with was not friendly at all and I felt as if I was bothering her when I simply wanted an update. We feel that there is a lack of customer service and proactivity. Our chairs are not due until 33 weeks after date of purchase unless there is further delay. I would shop elsewhere as this store has higher prices and has failed to deliver the customer service one would expect. We are extremely disappointed with our experience.
Jennifer Sawle was very intuitive! After years of trying to figure out how to decorate my living room, I had an image in my mind. Jennifer walked me right to the couch that I had imagined. I would refer Vermeulens to anyone! Thank you so much!!
They were so friendly and helpful. Ill definitely tell people to go there. I plan on going back.
The staff were very attentive and friendly, as well as being upfront about the time it is currently taking for ordered furniture. Steve helped us find a beautiful, comfortable sectional sofa that our family will enjoy for many years.
Had help from Krystal and she was good! Felt like I was being watched like a hawk, but had everything explained. And was pointed to exactly what we wanted.
We bought a sectional from Vermeulen’s on 1/30/2021. Part of the sectional is ready to be picked up now, and the other will arrive in a few weeks. The staff was really friendly, we received assistance from Nate Vermeulen and Jonathan Gillett. Also 10/10 recommend the optional treatment they offer on the couch, it comes with a 10 year warranty and the demonstration they do is pretty impressive.
This place has some beautiful furniture but very pricey. Nobody told me that they have clearence furniture in the far left and far right rooms in the store. If you want the best service then shop in the main room.
Steve Brown is the go to salesman. Best experience for us both times!
Krystal was very helpful. I knew exactly what I was looking for and she helped me find two possibilities within 10 minutes of entering the store. She made the final purchase very easy and convenient by finalizing over the phone. I would recommend Vermeulen’s to my family and friends. Thank you so much. We are very excited about our new sofa!Judy Osterberg
Shawn was our salesman. He didnt make us feel pressured to buy. He was very accommodating about delivery. Gave us time to browse and listened to what I wanted and didnt want. All around a great experience!! Bought two pieces and would recommend to anyone! Thanks Shawn!!!
Nice furniture, friendly saleswoman, but thr prices are too high.
We had a terrific experience. Sherry is knowledgeable and genuinely helpful.
Salesman was very knowledgeable and personable. I did not feel pressured into a sale. They had a decent selection of mattresses at different price points. Office staff were friendly and efficient.
Helpful service. Great selection to choose from.
Thank you very much the salesperson was very nice and she found me a nice Lazy Boy chair 6 / 5 Ill give you guys find Stars
When we want to make a major purchase for our home we always go to Vermeulen’s! We love their hometown flair and personal service. Go local! Give them a chance! There are price points for all types of buyers.
We stopped in for a gallon of milk and left with a brand new mattress! Seriously though, Krystal was very helpful and explained the scoop on mattresses to us. Her professional and no-nonsense style made us feel welcome and like we found the right place to buy a bed. Friendly service and a kind human, thanks Krystal!
Very clean nice store. Tons of furniture to pick from. Great service and financial plan.
Huge store, beautiful selection, friendly salesman that is knowledgeable of their stock. Our first time in the store, and found precisely the piece that I had been looking for, a big mans Lazy Boy recliner with electric controls in real leather. To make the price sweeter, they are having a special on selected pieces along with a pop a balloon discount on your purchase. We also found other pieces that we will be looking forward to buying soon.
Very helpful for my moms new recliner. Delivered in 4 days.
Good selection. Good service.
Great staff; super helpful, and great to work with!
Chris was eager to help. Prompt with numbers and info. Not pushy as a salesperson. We went in with limited time but i knew exactly what I wanted. She made sure our checkout was quick and efficient so we could get out in a timely manner.. She made sure we had everything we needed and wanted. We also did a few transactions over the phone and everything was convenient and easy. The delivery guys were also very professional. Very happy with our purchase of a sofa, love seat and dining table.
Had a great salesman, Shawn Avery, helping me find a couch that fits my needs and wants. Hes very knowledgeable in all the products I was looking in.Definitely recommend Vermeulen Furniture to my friends and family & having Shawn help them as well.
Steve Schuster is the knowledge about the products and was very helpful in helping us make the right decision in our furniture selection. We will continue to shop here with the help of Steve.
Second time I’ve been in since covid and the service was excellent both times. Chris was very patient, helped explained all the options and put up with me when I got stuck between two couches. Great customer service! For sure recommend Chris, she’s the best!
Chris did a great job helping me out today ! Will probably be back to buy a sectional 😁
Felt at home and at ease, No pressure to hurry and buy, Marilou was very knowledgeable about their products and made us feel comfortable about our purchase.Lifetime customer from here out.Thanks so much
Very friendly and informative. Not pushy in any way. Very happy with new couch. Cannot wait for the recliners to come in!
Friendly, helpful salesman....walked out with a new chair for my husband! Im sure he will be happy with it.
Crystal was awesome. She put all her knowledge to use. We would of walked out however she pointed out all of our possibilitys. Great service. Thank you.
My wife and I started shopping at Vermeulens in 1972. Everyone that we dealt with was very friendly and knowledgeable. The same is still true now. We needed two rocker recliners and didnt want to go into a store during this difficult time. We found what we were looking for on their website, called the store, spoke with Chris who took the time to find out exactly what we were looking for, asked questions about our decor and matched up exactly what we needed, also arranged for delivery. Great service!
Great, friendly, helpful service from Krystal!
This process was super easy from start to finish. We were greeted by Chris, she came in with a hands off approach and let us do our thing, she was very nice, very professional the entire time. Very nice selection of furniture best in the whole city I would say. Would highly recommend. Prices were great as well!
I highly recommend Vermulen Furniture, they are amazing!!!! Our couch broke and our daughter had heart surgery not long ago; her immune system is very compromised, making it dangerous to go out during this pandemic. I explained our situation and within minutes one of their amazing staff members, Jennifer, Contacted me. She sent me pictures of what we were looking for and worked with us to help us pick out and purchase a couch without having to leave our home. Thank you for going above and beyond Jennifer!!!!
Lots to choose from, very helpful and knowledgeable staff. Very neat, clean store & found what we wanted. Thank you, Shawn!
My wife and I drove an hr and half to get here and it was worth the trip . Vermeulen has a large store with a lot of choices in furniture and beds and mattresses. Some unique quality stuff . Well known manufactures of quality stuff . Good prices if you are looking for the good stuff . Staff is very nice and knowledgeable and was even offered a cold beer while shopping. Really enjoyed our visit here .
Best place ever. Sales people are not pushy. Leaves you to roam free to look and test everything.But easy to find if you have questions.At the end when ordering, they give you a beverage. Mine was a Bud Light.I will never go anywhere else for future purchases.Thank you.
Vermeulen Furniture has definitely upped their game! They have a huge selection with competitve pricing. I have purchased several unique pieces there this year. The staff is very helpful! Definitely worth stopping in!
Vermeulen’s Furniture has been my go-to shopping destination for furniture for many years. Style, selection, value plus super customer service contribute to a consistently satisfying experience.
Very Courteous and helpful. Have bought lots of furniture from Vermuelens. Never disappointed. 🙂
A great shopping experience! Efficient & friendly service. I will be going back soon.
We were shopping for a bed and furniture and Marilou was very helpful throughout this process. She understood what our needs were and went above and beyond to help us find what we needed. I highly recommend Vermeulens for their quality In furniture they sell and their customer service! Thank you we’ll be back for sure:).
Quality furniture, knowledgeable & respectful sales personnel
My Wife and I had a Great, No-Pressure Buying Experience buying a brand new bed. Jennifer Sawle was Wonderful to work with and had alot of helpful information to give us to help with our decision.
Love Vermeulens! Wonderful salesmanship.
Excellent customer service! Went to Vermeulen’s to look for a sofa and a chair, and was not disappointed. I was helped by Sheri, who was incredibly helpful and transparent during the entire visit. Highly recommend!
Very nice store with very nice, polite, helpful people. Lots of options at many price points. I ordered my new living room furniture.
Sheri the sales girl was very helpful and text me when she found what I was looking for. Sheri also gave us a great deal. The experience was great.... Thank you Sheri....
Great staff. Quality furniture. Family has bought here for years. Shout out to Shawn A. for helping me out!
Jennifer was very helpful. She knew about the items I was interested in & made the experience a pleasant one.
I took my mother shopping for a new mattress on Labor Day. The store was somewhat busy, but not crazy. We were there for at least 30 minutes and not one salesperson so much as acknowledged our presence. I understand that they may have been short-staffed on a holiday, but not one, out of at least four that we saw, said a word to or even looked at either one of us. Ill be with you shortly would have gone a long way. We took our business elsewhere.
Was very pleased with service at Vermeulens Furniture! Our saleswoman Sheila was very knowledgeable and friendly. Checking out was painless and a willingness to help in any way.
Service was excellent. I value the advice.I would and will recommend Vermeulen furniture to everyone.Thank you Clark.
Fantastic, personalized service. We had a wonderful experience. Highly recommend working with Jim. He is very knowledgeable and helped with all our needs. Perfect blend of support yet giving us time to figure out what we wanted. We will be repeat customers and recommend to all of our friends.
My wife and I purchased a love seat and recliner. There was a wonderful collection to choose from and my wife and I are very happy with our new furniture. From purchase to delivery we got 5 star service. Thanks to Crystal a great sales lady.
She did a great job
I had the best service from Krystal today if your in there and need a great salesperson she is your girl!! Good job Krystal and thank you!!
Salesman Steve was very helpful went in to buy 2 recliners. Steve took his time to make sure we got what we were looking for. Will be back for next purchase.
Knowledgeable staff, nice selection of products, great prices, and local!
The delivery was quick and the delivery team was courteous.
Ive shopped here several times, and Im always very happy with the experience. They have friendly, helpful staff, and a great selection of brands and prices.
Go see Marilou Bell and she will help you out with your furniture needs! Professional, polite, and fun to work with. Vermeulen’s has a fabulous selection and you won’t be disappointed!
Been shopping here last couple of years. Excellent quality.. cant wait till this Wednesday when it arrives.And Steve is an awesome patient salesman!!!
Jennifer was so helpful in answering our questions and arranging delivery of our new sofa and recliner. We are very happy with our purchases.
They have quality furniture but no good deals. They are over priced in comparison to other quality furniture stores such as Ashleys, Wayfair and Overtock. They only have credit based financing unlike Ashleys.
Great experience! Went above and beyond our expectations!
We were looking for a smaller sectional and we loved the selection that Vermeulen’s offered. Our salesperson was very kind and listened to our needs/wants. She was very knowledgeable about what would work in our space and budget. I didn’t feel pushed to buy something either. We ended up ordering the perfect sectional. Ordering was an easy process as well! Highly recommend!!
Service was great. Salesperson was very patience with us and very knowledgeable with suggestions. She was great.
We are very excited about our new furniture! Krystal has been wonderful to work with! She has worked hard to make sure we are getting everything we want and at a great price!
Love everything about this place. We bought all our furniture from them and are very happy with it. Our sales lady (Marilou was awesome).
Great service by the same sales person we used a year ago. A bit on the pricey side.
I have been working With Sheri for Over a year. It took me a month to complete my order I kept changing my mind she kept giving me new ideas to help me make my mind up. She is so patient and helpful so now I just went back to her to order another chair and we did it all virtual by phone because of COVID-19 She even agreed to meet me before or after hours so I would not be exposed because of my underlying conditions . this place is very accommodating and have great quality furniture. I will continue to buy all my furniture from Vermeulen thank you Sheri for all your help. My name is Melissa Elm
Quality items, good customer service. This place has been around for decades and they will take care of you if something goes wrong with your order, unlike online retailers like Wayfair.
Chris was great to work with! Successful purchase 😄
Was not hounded upon entering the store and was able to look for the items I was interested in purchasing. Did have to look for a salesman but Jim Clark assisted us. I got what I wanted in the fabric I wanted. Prices were good.
Have purchased many pieces of furniture over the years with great satisfaction at being able to buy locally.We recently purchased a mattress with a 120 day comfort warranty; when we found the mattress too firm, staff graciously helped us find another mattress and arrange for delivery/pick up trade of mattress. Sleeping comfortably now.This week Chris helped us take advantage of a ‘Smith Bros of Berne’ sale to select a sofa and fabrics to coordinate with recliners we knew we wanted. Really appreciated her patience with us in finding the right sofa and all of the time on multiple days trying to determine the right fabric choices for each piece of furniture.
Professional and courteous.Large selection of furniture.Wonderful taste, style and comfort.Generations of my family have been customers, we’ve never been disappointed in the quality of their Furniture
What a wonderful experience with Jen at vermeulens! There Is a 15% sale going on right now, Ive been dreaming about these two couches for months! I understand how difficult moving furniture has been during covid and expected just to order and wait another 6 months for delivery. Instead, we got that awesome price! And are couches will be delivered next week! Thank you vermeulens, thank you Jen!
Walked around 20 minutes looking for someone to help us. Finally saw 2 salesmen talking to each other. I asked for help and was told where the sofa sleepers were located. I asked if he could show me and I got the feeling that we were bothering him as he had to walk to the other side of the store. He explained that there was an upcharge for the air mattress and it felt like he thought we were wasting his time. I then asked about power recliners and he pointed to where they were. We walked around the recliner section and thats when my husband said I think youre right hes not interested in helping us. As we were walking out he met us and asked if I found a recliner I liked. I told him that I didnt even know where the power ones were because you were not interested in showing us. I told him we were going somewhere else that had better customer service. His response that he shouted as he was walking away was YOU CAN GO TO ART VAN THEY DONT EVEN HAVE ANY FURNITURE LEFT! Im guessing if we would have showed up in our work clothes driving our brand new car we might have gotten better customer service. Will not recommend this place to anyone.
Had what we wanted .was a bit higher priced than we expected. Worth the trip.
Very happy with my experience at Vermeulen Furniture. My salesman, Steven, was so professional and helpful. I recommend him and Vermeulens to everyone!
Great friendly quick service.
Shawn was super helpful and friendly! He stayed after hours and took time to show my wife and I all the options available for our living room set. I will be back for sure, 100% reccomend!
I went looking for a new dining room set and Jennifer Sawle was so helpful and very friendly. She wasn’t pushy or bothersome and made our shopping experience perfect. I will definitely choose her again when shopping at Vermeulens!
I had the pleasure of working with Sheri at Vermeulen Furniture recently to purchase accessories for our house. I live in another state but she was very accommodating and went above and beyond to answer questions and ship everything to my home. I am very appreciative of the service provided and would highly recommend Sheri!
They were courteous and attentive, gave us privacy to make our decisions, and offered us a drink while we were looking!
Great place to buy furniture! Nothing is over priced, staff is friendly and helpful without being pushy and overly aggressive in trying to sell. Owner is great. Highly recommend!
Very pleased with the service, staff was great well be back when we need more furniture.