They are always the nicest and get me exactly what I need. They even beat gamestops trade in values every time!

No Ive already spoken about a game exchange once but I stand by everything I said you can get store credit or cash for games or movies that you bring there their friendly they will help you you can also buy game systems or sell games systems to them they have a lot of retro games which Im a huge fan of myself. In addition they also have the old handheld game systems you know PSP the SP game boy advance including games for them and if youre a huge d&d fan theyre one of the best places to go.

Good prices, good customer service .

Love this place but they need to work on there phones

The lady did not pay me for the some of the items I sold then refused me the receipt for my stuff. Called the store and long behold it was a manager so she didnt act like it mattered, rude and feel like I was robbed. 🧐

Staff are very friendly and helpful

I went in the other day looking for a gaming system that was sold out. The staff was so friendly, eager to help, and gladly did it. I left with all kinds of books, movie, and a happy heart. I never knew they carried all these things and they made sure they helped and answered all of my questions. They young, friendly man that greeted me at entrance, Miss Nicki, and off duty manager were amazing! I think this is one of my new favorite places! Thanks so much fo guys💖 My baby is Anime Loaded. Cant wait to come get more

I got some great inexpensive figurines there along with some great games!!

Courteous and knowledgeable. All the games I have gotten thus far have had no issues whatsoever.

Best place Ive ever been to. Great customer service. The employees help you with your problems with your consoles the best they can super friendly and the manager really cute

Staff is great, better prices than GameSpot, and pretty good selection. Also, the Store manager is a hottie.

Love yall!! You rock and youre doing a great job!

Will, Madison and the crew are awesome! Super cool, friendly and helpful! Love shopping here. The staff really sets this place apart from other gaming ships. ⭐⭐⭐⭐⭐👍🏻👍🏻👏🏻👏🏻Great prices too!🤑🤑🤓🤓

They like for you to buy yet they dont offer very much when you try to sell stuff back

My little brother saved up his money for a video game and took it home and tried to play the game and to our surprise it did not work at all took it back to return it bc the man we talked to told us if we return we can get our cash back will my mom sent us back to get my baby brothers money and the girl working seid that she could not give us our money back only store credit so whenever my little brother went to go get another video game for the store credit we had purchased it and they said oops I forgot to put the store credit so I said well can I at least get my cash back since you didnt even put store credit for the games that we got and they told me no so I spent twenty bucks on a game that they were supposed to give to me for free because of the store credit so my mother called them very upset and they hung up on her twice not once but twice and sadly enough this is not the first time that something has happened to us at the store the very first time that I went to the store I went and I bought a movie me and my little brother and my husband were going to watch a movie bake cookies and watch the movies that we just got and to my surprise when we opened it to watch the movies there were no movies in there at all so I had to drive all the way back to go get the movies back so that we could watch the movies the same night my house is 30 minute drive from where they are located

This place is an amazing game store and rivals everything else in the area. The trade ins are fair priced and the staff is friendly. I fully support this company

Great place. Bought an Xbox 360, but then found out I needed the Xbox One, so I called a wk later n they told me theyd give me store cred n I could make the exchange. My Xbox One works great...great customer service

The store has been remodeled since the last time I was there. Now includes manga, models, and more Japanese anime theme goodies. Still love to purchase my games. Everyone is so nice here.

Consoles work but the games are a hit and miss. 2 Consoles both work. 5 games, one worked. What a great selection of classic games that might not work.

A great one stop shop for all video gaming needs. You can trade in games and video game equipment here. They have all the older gaming systems as well as everything new. You can get games from some rarer systems. They have movies and Blu rays for purchase as well. Their prices are good and this is a great place to shop if your looking for something hard to find.

Funko pops, vinyl records, comics, games, and movies?! Ugh yes please. I stop in every couple months just to see whats new. Love the store.

Staff was nice... Decent selection of merch... They sell movies as well. Game stop gives you a little more when selling merch but regardless... Good place

The best thing thats ever happened for kids like mine who collect/hoard DVDs and Blu-rays like treasure...

Great selection of cheaper games! Even some consoles! Id go here before game stop or any department store.

Good prices better than GameStop

They have a awesome game selection and great staff and their prices are great too i would definitely recommend that if u need a gaming fix this store is for u i can guarantee it

Really good unless that one big guy with glasses is working. Then just try again later.

Awesome people and great prices.. This place is Plus Ultra!!

The people here have more personality than at Nerdvana. Then again, a brick wall has more personality than the staff at Nerdvana. Anyway, everything is neatly organized and easy to find. Only thing is, if I need to see a game in the glass cases, I have to ask them for help. They wont approach you.

A great atmosphere and a wide selection of games and movies. I really enjoy the work that they do and would recommend this store to anyone

This is a good store however some deals are good and some deals arent. However ive bought a lot of games from here and accessories for an Xbox 360. Jackson TN

Good selection on DVD,blu-ray,games, and all gaming things.

Very clean, well organized and maintained. One of only two stores in Jackson that specialize in preowned video games, movies, consoles, and accessories.

Good for new or used games and consoles. They also have movies on DVD and Blu-ray.

They were very helpful. Just wish i could get more money for newer games

My son loves this place... The staff is wonderful. 5 stars 🌟🌟🌟🌟🌟💯

Quality product knowledgeable staff good prices

I love this place I go almost every Sunday.

Great place just needs more game savvy people

Good prices and knowledgeable staff!

Big selection and they give a good trade in value on used games

Has a big selection of stuff and nice employees.

*Game X Change is a great place to get used DVDs and games, but dont get your hopes high*(All of your questions will be answered below)I go to Game X Change every month or so getting old school video games or just some movies to watch and stuff. They got TONS of movies. One time, one guy came in trading in probably 100+ of movies and DVDs and it was crazy. Not just that though, their movies are cheap too! I got SouthPark Seasons 1-5 here for a whopping $16! The funny thing is it that its $30 at Walmart, but here, because its used its cheaper.The movies arent the only things that are cheap too, so are PS2 games, some XBOX games, and every other type of game from a system you could think of....However, how cheap things are comes with a price. Not just because the games are cheap, but because they are used too!If youre buying a game or movie there, Game X Change will take your discs and put it in a machine called a Disc Bufferer or as someone told me, a CD Resurfacer. The disc could have scratches and you put it in, WALLA, it comes out brand new looking and everything...However, this can be deceiving. Almost every game there does work indeed, however, some dont.Ive experienced this before when I got me a game there that looked new because of the machine, but I tested it out and it did not work at all. Now its not every game or CD here, only a select few...nothing big...Not just that, but the consoles may have a small problem. Now they do test out all of the consoles there before they put them on shelves, but I have this one experience with a Game Gear I recently purchased there. The sound did not work at all and I had to tilt the screen to see the game. Although this is common for a Game Gear because their lifespan is utterly crap, Game X Change should have known so. Other than that, consoles work perfectly! Bought a used 360 there for $110 which came with hard drive and everything, worked perfectly!Now youre wondering about trade-in value there right? Well the trade in is certainly better than GameStop, but you might not get as much as expected. If you trade in a console like PS2 with a ton of games, youll get above $50 because I got $70, but when you look at the receipt to see how much you got for each game, its not much. This only really applies to PS2s!Trade in some PS4 games, 360 games, PS3 games, youll get yourself a great deal! A friend of mine actually traded in about 6 games, a few were 360, one was PS4 I believe, and one was a Dreamcast game and got $60! Now thats pretty good for todays standards!They also sell tons of accessories for your consoles! You have a PS2, want a cheap controller? Get one from there! Itll be off-brand, but it works fine and is $10 or less I believe. Want a PS4 controller used? Still cheaper than a new one and so on.The staff is very nice too! The manager is a female and before you say, girls dont know crap about video games so why is one running a game store, this woman knows and is friendly too!The wait time at check-out can vary though. Usually, they have 2 people working at once and its not really jammed pack so its good for a while...but then when someone like me or someone else comes in and trades their stuff for store credit or cash, it takes time for the staff to pull up the prices on the CDs and only one person will be working at checkout while the other is getting the prices for the trade ins so dont come expecting checkout to be short. Not just that though, as mentioned earlier, they use a machine to take scratches off of discs at checkout and since only like a disc or two can stay in the machine at a time, it takes a while...but not too long.Id say Game X Change is a good place to go to! They have video games for pretty much every system you know from NES, Genesis, 64, PS2, XBOX 360, and SO MANY MORE! The movies and prices on discs are good too! Recommend for everyone!

Better prices on exchanges than game stop

The customer service is very poor. I called to find out about a product and one of the employees was very disrespectful and acted like they didnt want to answer my question.

Clean organized and knowledgeable. Best used game place in Jackson.

Good DVD selection, organization, and prices, diverse game library as well

U guys are awesome !! Thanks for the help and dedication for fixing my game!!! N. Highland in jackson tn is the bomb..!!!

Where to begin with this place…Home to some of the lowest trade-in values in town, Game Xchange in Jackson, Tennessee has policies that are sure to keep you from ever stepping foot inside of it. I had the misfortune of becoming victim to their so-called return policy which is that every item purchased in the store is only returnable for store credit, whether you decided you changed your mind or that it wasnt working/was broken from the start.I purchased an iPod from them today for a mere $20, took it home and came to realize that it would not hold a charge and when it finally did turn on, the screen was only half working. I didnt think much of it, a simple mishandling of a trade-in led them to accept a broken item. I promptly gave them a phone call explaining the situation, but was met with the horror of all refunds are to be paid in store credit! I rarely buy anything from here or come to this place at all, so store credit has no use for me. What made matters even worse is that I was told that the next available iPod was $70 in the case so i had nothing I couldnt even use the store credit on. Am I supposed to spend another $50 to make my initial purchase viable?I decided to buy a random video game for $20 to get SOME use of my store credit to which I traded in to Nerdvana on Vann Drive for $12. I lost $8 on this endeavor, all I wanted was a working iPod they were selling in their case! A truly horrendous return policy that I have to wonder if it is even legal. I will be investigating the legality of this policy, you can be assured Game Xchange!For those of you who may not see this as a major issue; they refused to refund my $20 purchase, a small amount. What happens when you buy a $300 PS4 and it doesnt work? You guessed it, useless store credit that can only be used to buy their overpriced and apparently non-working items!

No refunds on items bought but great customer service.

Love this place...lots of choices on games and movies. Always our first stop when we are looking to add something to our collection.

Good selection of stuff. Some things are overpriced

Lots of selection, good prices, all kinds of games, electronics, movies, etc.

Good place for retro games

Grate games

Staff is great, prices are on point, and selection is usually great as well.

Great selection and awesome prices.

Good selection of games.

Brought my boyfriend to get a game, get home and it doesn’t work. Bring him back he exchanges for a different game, get home and this one doesn’t work either. Another girl comes in with the same problem, disc she bought doesn’t work. Maybe they should be testing the discs before accepting them to see that they actually work.

Wonderful store with a great staff!

Doesnt know how to service their customers

Nice place

Best game store in Jackson.

Good customer service

My favorite movie spot

Selection of old games isnt there anymore

My boys love it

Low price Im gone get my games from there now

Better the Nerdvana

Great store!

Cool place

Lots of variety of games and dvds

Love it!

Bad service

Great prices

Over priced

Love this place!!!

Great

Very friendly staff