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Napoleon Lawn & Leisure Inc
6595 Brooklyn Rd, Jackson, MI 49201, United States
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Napoleon Lawn & Leisure Inc
Comments
Tr
Review №1

If youre interested in high prices and lies it the place for you. Otherwise go down the road to Ace hardware youll save over 45 dollars I did. They can get you a sthil for way less and extra year of warranty.

To
Review №2

Great service for their products, good selection of equipment, prices average.

Je
Review №3

27 years ago I bought my first piece of equipment from Napolean Lawn and Leisure. It was a 770 JD 4x4 compact tractor with a front mower and belly mower. It has never let me down. The equipment is great and the service that Napoleon Lawn and Leisure provides is exceptional. I have included a few pictured of my 27 year old tractor at work last week. I would be lost without it. I have also purchased Stihl chain saws and a mini tiller.The owners Tim and John believe in quality products and service and that is reflected through their staff. Congrats to them for creating such an awesome business!Honest quality service and a wide selections of products in stock make this business truly unique.

La
Review №4

Has all your needs for lawn and tractor. Friendly staff and very helpful.

Sc
Review №5

Took equipment in for service and the staff was excellent and service was great! Thank you

Ed
Review №6

This is a very reputable John Deere dealer. They offer a complete line of equipments and also other brands. A friendly staff of sales and service technicians to handle any and all of your needs. The showroom is always very clean and neat as you stroll through their displays.

Ho
Review №7

Excellent service and good people

Ti
Review №8

Fantastic customer service every time. Very knowledgeable staff.

Jo
Review №9

Very helpful staff. We will definitely make this our first stop for parts.

Ri
Review №10

Fast and friendly service! If they dont have it, they will get I for you.

kj
Review №11

So helpful very pleasant experience as always

Jo
Review №12

Very friendly staff. Service is everything to me. Its how you keep customers coming back. These guys really make you feel like your business is appreciated. Theyve always had what I needed, what I couldnt find in big box stores. If they dont have it they will be happy to order it. Ill be a customer for life.

Ge
Review №13

Easy to work with. Kyle knew exactly what I needed w/o asking too many questions. Paid over the phone and curbside pickup was easy. No pressure to buy anything I did not need. The price was lower than I expected based on similar purchases from a different parts supplier. Thank You!

jo
Review №14

Great place to deal with lots of knowledge and very polite thanks for the help Great r

Lo
Review №15

Clean store with friendly help.

Wa
Review №16

They swapped out some tires.

Mi
Review №17

Went in very friendly herd and got what I needed the first time was in and out took longer to drive there excellent place to get all your lawncare needs

Ga
Review №18

Well Done !! Good people here selling servicing good products.

Wa
Review №19

Hometown, personal, and friendly business, not a Box Store!

Ke
Review №20

This is where Ive gotten my chain saw stuff for years. I just bought a new saw today. My favorite thing about them is theyre actually happy to sell what you want and need. Its just easier to shop here. So many other places will waste your time trying to sell a bigger item or a bunch of useless accessories.

Du
Review №21

Great people and outstanding service!!

Tr
Review №22

Go in prepared and have ALL information or else they cant help!

Br
Review №23

Was beside myself, second time I had to fabricate my own parts . I dont think Ill be buying John Deeres anymore.

Ea
Review №24

In and out like a robbery, customer service very friendly.

da
Review №25

Great service and parts

Mi
Review №26

Knowledgeable and courteous. These guys are the real deal. Ive never had a bad experience dealing with them and Ive been doing business with them for twenty years.

Sa
Review №27

Usually have what you need and has a great selection.

Da
Review №28

I purchased a John Deere zero turn from Napoleon Lawn and Leisure vs buying from Home Depot. The tractor had about 8 hours on it and it shredded a deck belt. Now I’m not sure if a pine cone or a stone may have gotten up in there and threw the belt but I drove in to purchase another belt and they insisted that they come to my home and inspect the deck and replace the belt that very day to make sure that this wasn’t a quality issue with assembly or a manufacturing defect. They have earned my business life.

Je
Review №29

Always good service and always deliver as promised. Several great lines of products. Not the least expensive. But always the best. You really do get what you pay for here.

Be
Review №30

They got my Old tractor running again! Although it did take them quite a long time.

W.
Review №31

Very nice Location, large selection and do solid repair work. Highly recommended

Ma
Review №32

Friendly, good stock, prices are right

Da
Review №33

Ok so at first I was always one of those people who wouldnt shop here because it was too expensive let me tell you.. you get what you pay for and then some here. I own a lawn care and landscaping service and this place helps to keep my business going. Staff is very helpful and knowledgeable! They always take care of any problems. When you buy products from here you are GUARANTEED to have a good experience. The price is worth it. To a homeowner one piece of equipment from here will last a lifetime! I put lots of hours on these tools. More than any homeowner ever will. The price is worth it. You will never buy another tool. I was buying a new string trimmer almost every year or less until I ponyed up and bought a Stihl

Br
Review №34

Im not one to give give a rating on a business as a matter of fact this is my first time doing so. Very impressed with customer service, very courteous and took time to explain things. Cool store lots of quality products, no pressure to buy, and very helpful what more can ya ask for. Glad their only a few minutes away.

Da
Review №35

I have been doing business with Napoleon Lawn & Leisure for more than 20 years. I have purchased two John Deere tractors and several implements from them. Also Stihl equipment. They are great to work with and have a good team of sales and service personnel. I typically deal with Tim and couldnt be more satisfied -- hes extremely knowledgeable and very honest. The other owner John is great too. I highly recommend this company.

Ea
Review №36

Great people to deal with, honest and they know their products inside out. We got our first JD from them years ago and have since moved over an hour away. But we still make the trip out to Napoleon when we need something green or orange. Simply a great independent dealer to do business with.

Jo
Review №37

Just left Napoleon Lawn & Leisure for the first time ever being in there and was so impressed with the gentleman Tim with all his knowledge and questions he answered for me that I had to write a review which Ive never done before. Im starting a Whitetail habitat business and wanted to find a place that would treat me like a person and not just another customer since I will need to have a local business that I use between trips frequently. Tim made it clear I dont need to look any further. After all was said and done he offered to help me carry my items out to my vehicle and I told him I could get it and he insisted and helped me carry everything out to my vehicle. He went above and beyond what I consider great service. I will be back and will refer everyone any chance I get to Napoleon Lawn & Leisure. So thoroughly impressed. Thank you for all the knowledge, help, and phenomenal service!!!

Sh
Review №38

Excellent service and the employees are extremely helpful and friendly... Hands down the best place around for equipment and service...

Ro
Review №39

Great place to go. They take great care of you.

cr
Review №40

Had what i wanted and price was right.

Ji
Review №41

I enjoy going in there. The people are nice and help me get stuff that I need for the tractor.

St
Review №42

Great people. Very helpful. Wish I could afford to throw more money in their wallets.

er
Review №43

Very respectful and very helpful

Br
Review №44

Have always went out of there way to help me. I have called them many times and they have helped me solve my problem over the phone.

Je
Review №45

Great customer service here no beating around the bush fast in and outs.

An
Review №46

Very helpful staff.

Ro
Review №47

Kyle is assume very good to work with not pushed just onset and professional I recommend him to others

Ca
Review №48

Great people and quality service. I have been working with them for over 2 decades.

R
Review №49

They are very nice and very good at what they do and do what they say they are and do it right the first time

Ro
Review №50

Very helpful staff. Knowledgeable about their equipment

Ra
Review №51

The best place to do business, the selection and staff are the best .their product line up speaks for itself ( John Deere, stihl ) I have been doing business there since 1988 buying tractors, chainsaws,and on and on !

Sa
Review №52

Nice place to do business. Friendly staff very helpful.

Sh
Review №53

Knowledge, customer service, mechanics all great at Napoleon L&L

Ma
Review №54

David the sales rep was very helpful, accommodating and knowledgeable.

Ti
Review №55

Need a new blower was in and out in 20 minutes they were very helpful!

Gr
Review №56

Large collection of Johndeer and stihl equipment. Friendly staff vary helpful

Br
Review №57

Great service and very fast turn around on my equipment.

Ke
Review №58

They keep my John Deeres running tip top. Very friendly and nice.

Cu
Review №59

Very helpful. Willing to answer all your questions.

Ca
Review №60

Been buying chainsaws and tractors here for years. Great bunch of guys and great service, wouldnt go anywhere else!

Ha
Review №61

Service was great, Dave is the most knowledgeable salesman they have.

Ma
Review №62

Knowledgeable friendly no pressure staff.

Ch
Review №63

Really nice people, very knowledgeable.

Be
Review №64

Nice selection of John Deere, Stihl, and Honda products. Friendly staff!

Ri
Review №65

Very nice and helpful and friendly

Th
Review №66

Top of the line merchandise, knowledgeable employees, great selection of products.

Ma
Review №67

Awesome guys. Very knowledgeable and friendly.

C
Review №68

Clean store, handsome cats pick up and deliver equipment.

To
Review №69

As great of service that I have received anywhere

Ch
Review №70

John is super helpful! They know what they are selling and are experts.

Mi
Review №71

Excellent service from JD trained perrsonel.

Ja
Review №72

Great place for everything John Deere related

Jo
Review №73

Great service and parts

Da
Review №74

Good service good honest people

De
Review №75

Great service friendly and helpful staff

Jo
Review №76

Honest peopleGreat to do business with.

Br
Review №77

Good folks, great customer service.

Je
Review №78

Great friendly local service

Ad
Review №79

Great Home Town service.

Ke
Review №80

Clean store, friendly and knowledgeable people.

B
Review №81

Always great customer service!

Do
Review №82

Very helpful and friendly staff.

Al
Review №83

Very helpful

Sc
Review №84

Great customer service.

sh
Review №85

Guys know there stuff

Ju
Review №86

Always great service!

ry
Review №87

Great service quality parts

Pa
Review №88

Always helpful and friendly

Ra
Review №89

Very great service

Jo
Review №90

Had my parts.

Da
Review №91

Helpful and knowledgeable.

Da
Review №92

Fast and friendly service

Ke
Review №93

They know things

An
Review №94

Great staff!

Pe
Review №95

Great staff

Ba
Review №96

Friendly and finally found what I was looking for

De
Review №97

I love it

Bi
Review №98

Great people !!!!!!!!! Always happy to help you out

Ju
Review №99

Fantastic

Jo
Review №100

Stop

Information
46 Photos
100 Comments
4.7 Rating
  • Address:6595 Brooklyn Rd, Jackson, MI 49201, United States
  • Site:http://napoleonlawn.com/
  • Phone:+1 517-536-4256
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–1PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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