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Public Storage
1200 Shetter Ave, Jacksonville Beach, FL 32250, United States
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Public Storage
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Su
Review №1

The property manager, Pat, is extremely personable and helpful. The property is always clean and I feel very safe leaving my sons furniture there.

ps
Review №2

Public Storage on Jacksonville Beach is a great place to leave your belongings. I left my furniture, clothing, etc. for over 2 years, and when I came to pick them up everything was there, in good condition.The best thing about this location is the staff that services it. I was especially impressed by Teresa and Pat! They were real down to earth beach people! Teresa was extremely helpful when I was moving out; she went the extra mile! Pat was always positive and helpful!When I come back to Jacksonville Beach, if I need storage, this is the place I would pick.

Ba
Review №3

Pat was beyond helpful! Moving is stressful but she was able to offer suggestions and tips to make it easier. Will be using them again in the future!

Br
Review №4

Pat is the best property manager Ive ever seen. Give her a raise pronto!

Mi
Review №5

TERESA was very friendly, helpful andefficient in getting our new storage unitset up & rented. Great service! Happy customers since 2015.

Gi
Review №6

Pat was very welcoming. Trena was training as a new manager and was very pleasant. Found a storage climate controlled unit quickly. Very simple process and love the app!

Da
Review №7

Great experience from start to finish. Clean facility and great customer service. Pat is awesome! So helpful, friendly, and professional.

Pa
Review №8

Pat......thank you, thank you, thank you. I appreciate your professionalism, knowledge, community service and compassion for others (its stressful moving & having to put personal belongings in storage for whatever reason, for however long). You helped make my transition much easier. Kudos!

Ro
Review №9

This company is amazing. Pat is so very helpful and a great personality!!!! Will always use this company in the future. I highly recommend speaking with Pat but all other staff is helpful also.

Ta
Review №10

Pat was so professional, patient and kind. It was a pleasure to work with her. Highly recommend!

ap
Review №11

Ms.Pat was awesome ! Very professional and nice.

Ja
Review №12

Trena was excellent with the total customer experience. So helpful and patient

Am
Review №13

PaTrena was a huge help! Service with a smile, fast, efficient and she got me exactly what I needed.

Ca
Review №14

Highly recommend this facility! Made the process simple and stress free! Come see Pat :)

Th
Review №15

Great place! Pat runs a tight ship! Clean units, well kept grounds. I inadvertently left my door unlocked and Pat promptly called me to inform me that I hadn’t secured my unit. Highly recommend!

Ka
Review №16

Outstanding service. The facility is very clean and well maintained. Theresa was AWESOME!

Ju
Review №17

I’ve had a unit here for 2 years. From start to finish Pat was great! The day I closed my account out she worked late to help me out. I highly recommend storing here!

fa
Review №18

Ive had a storage unit for 6 months. The manager Pat has been great to work with since day one. She answered all my questions and helped me thru the account set-up process. The storage site is clean, organized and fairly priced.

Ja
Review №19

The ladies at this location are very pleasant, helpful and able to address any concerns you may have regarding a storage unit. The facility on Shetter Ave is well maintained and easy to get to, the location is great.

Ma
Review №20

Teresa provided excellent service and was very diligent when explaining and helping me through the renting process.

Sh
Review №21

Miss Pat is very helpful and kind and explains everything out. She helped me get everything set up and walked me through every step

Da
Review №22

Teresa was very helpful! Thank you so much for your quick and wonderful service!!

Da
Review №23

I leased from Teresa and fantastic service. Very knowledgeable, detailed, and takes ownership of her position. Additionally, I was very impressed with the entire area as they have well kept grounds and a very clean unit I stored things in.I was so impressed I wanted to know who managed the location. Teresa told me Pat was. I went later in the week just to tell Pat how impressed I was with what she has done with that location. I saw it a few years ago prior to Pat and it is night and day better. Pat was humble, but she is proud to see it become what it is today.

Da
Review №24

Site Manager Pat is such a warm and friendly person. She is very helpful and fun to chat with. I just love her.

Br
Review №25

Pat is awesome! Clean and safe area.

Mo
Review №26

Pam was great helped me get in and out with helpful advice

De
Review №27

Today is Pat’s Birthday! She was so gracious when I messed up my lock and she fixed it without hesitation. Very kind and helpful. For a person to be the only employee working, on her birthday, living her best life, she was a joy. Thank you Pat! Happy Birthday 🎊🎂🎈

Me
Review №28

Pat was great as usual, thank you very much

Ry
Review №29

Great service and pleasant experience. Pat was a big help to me and my business

De
Review №30

Awesome experience! Staff is super friendly and efficient!

Pr
Review №31

The ladies at this storage are so nice and helpful! They remember your name and give excellent customer service. I was very happy with the services recieved here. Would 100% recommend!

Ad
Review №32

Teresa is amazing!!! Highly recommend :)

Ad
Review №33

Best service and rental place in Jax beach!

Ra
Review №34

Teresa helped me with my transfer and her positive attitude kept a smile on my face. 5 star service hands down. Continued customer

De
Review №35

Great facility, wonderful employees, clean and friendly. Pat and Heather were both wonderfully cheerful and helpful when I came to rent my first ever storage unit. She helped me decide that I didn’t need a unit as big as I had originally reserved and get in the right size, all in a timely manner. The advertisement originally quoted a $1 for the first month but after all the fees, lock price, and insurance the total came out to being just a bit less than my reoccurring monthly due. Nevertheless 5/5!

St
Review №36

Clean and safe location!

Ve
Review №37

Great service and deal! Pat was awesome!

De
Review №38

I have used Public Storage at Jacksonville Beach for approximately 8 years. It’s a very clean and safe facility. Since Pat has taken over the management of this facility over the past years, the place has become even better than a 5 out of 5 review! She is so helpful with everything, so very pleasant to deal with, and keeps everything running at top efficiency ! If you need a storage unit, Pat is the one to talk to! Management of Public Storage needs to consider giving Pat an enormous raise along with benefits! Thank you Pat and Public Storage!!!

Co
Review №39

Teresa and Pat are the greatest!

Mi
Review №40

Pat was great to work with. She went our of her way to make sure I had the right unit for my needs.

Li
Review №41

Customer service at this facility is excellent! Pat and Teresa were so pleasant to work with and also super knowledgeable and helpful. Also clean facility. Definitely would recommend.

La
Review №42

Terrible service, they only care about money

Ro
Review №43

Alright, I will start off by saying that Ive been meaning to write this review for a long time and its actually been about a year now since I have checked out of my unit at this location because I no longer needed to rent a space.HOWEVER, I want to stress that I absolutely HAD to leave this review because of how incredible my experience here was.First and foremost, Pat, the Property Manager is by far one of the most professional, compassionate and helpful individuals I have ever met and had the pleasure of doing business with. I will refrain from getting into to much detail but simply put, I was having a rough go at it with life and when I was having to move all up and down the east coast there were multiple personal issues and events that caused me extreme anxiety and stress especially because I essentially had my whole life, including highly sentimental objects, being stored all the way in Florida where I was not readily available to reach and access when I was experiencing this very stressful time period. And Pat was nothing sort of a Guardian, she was incredibly communicative, despite the shame I was feeling regarding not always being able to make my payments on time and there were multiple instances that I was dangerously close to losing everything but Pat!Pat was so workable, reassuring and even went as far as recommending a cheaper storage unit for me that she had available on this property!Like WOW! Who does that?! Talk about going the extra mile, and this wonderful soul truly went the distance with me!And although I am leaving this review for this specific property, it is really Pat who earned and deserves this 5+Star rating!If you need anything, go to Pat. She is an absolute ROCK STAR!

Ry
Review №44

Ms. Pat, is always the biggest help. I was new to how storage worked and she made it easy and FAST !

Sh
Review №45

Pat was an amazing help! Made the process very easy! Would definitely recommend!!

Ca
Review №46

Pat was wonderful and very helpful!

al
Review №47

Amazing service! Pat was friendly and welcoming thank you again!

Na
Review №48

We have used this Public Storage many times throughout the years. It is reasonable, clean, and the customer service is consistently excellent. I highly recommend renting space here.

Je
Review №49

Mrs Pat, Mrs Heather, and Mrs Teresa was obviously well trained and educated in this field! they had no problem up selling me as to my needs were greater than I anticipated!! With that being said, I really appreciate not having the hassle of changing lockers later on! any questions reguarding storage space or problems I would highly recommend consulting with public storage at Shetter Beach Boulevard!!! Thank you guys for everything! Especially Mrs Pat helping me resolving a problem changing my lock!

Ty
Review №50

First impression means everything! I met Pat today! She was warm and welcoming and knowledgeable!She helped me carry the new boxes to my car- she even taught me how to unfold my back seats! HaIf you are Military and moving into the Jax beach area- I highly recommend this storage unit spot. She even sews patches on my husbands Navy uniform!!!What a gem she is!

Ro
Review №51

Teresa is super friendly and helpful!

Ke
Review №52

Pat and her crew are great to work with. Very efficient and always helpful. Pleasure to work with. I have rented units at this location about 5 times.

Re
Review №53

Pat is so knowledgeable and helpful. She is a problem solver and because of her I am no longer stressed. Thank you for always helping.

J.
Review №54

I was greeted with kindness and professionalism by both Ted and Pat the store representatives. I was told Ted was a new hire and I will say he’s doing a great job extremely polite mannerly and very knowledgeable and got me out of there expediently.It’s refreshing to finally have someone have their finger on the pulse when it comes to client services job well done great staff thank you so much

Ra
Review №55

Pat is such a great spirit. She is the property manager and any time ive needed anything shes super helpful. I moved in on a whim and she was able to have me set to go within a couple hours. Would deff recomend

Ma
Review №56

Teresa and pat were great help. Kind and curtious.

Sc
Review №57

Teresa was very helpful and made checking in easy. I was able to get a good deal too. Thanks again for all your help

Ap
Review №58

Teresa is simply the best in the business. She helped me with my storage account from another state. She provided the highest level of customer service. Teresa was very kind and patient.

Jo
Review №59

Great experience with every employee I encountered with at this location. Ms Pat was one of the ones that stood out though. She was extremely professional, fast, and punctual. Storage prices were pretty reasonable as well.

Al
Review №60

Amazing customer service. Pat makes you feel right at home especially with stress of moving to a new town. Prices are very reasonable for the size units. I would recommend every time

Ka
Review №61

Both Pat and Teresa helped me. These people are the friendliest ever. Handled everything quickly, efficiently and so very pleasantly!

Gr
Review №62

Best service ever! Teresa and Pay are the best!

Ma
Review №63

The service and professionalism of Pat and the other staff at this Public Storage location is excellent. The units are in the best condition I have ever seen and they are always willing to lend a helping hand to their customers. Highly recommend using this facility.

Ci
Review №64

This facility is terrific! I have used this place several times and each time, Pat INSURES I have a seamless, high-quality experience. She is thorough, very personable, and focused on great customer service for all Clients/customers. The property is clean and organized, plus spacious for all kinds of needs. Every unit is clean and water tight. Really great!

Sa
Review №65

Pat is so wonderful! She helped to make our moving experience so enjoyable.

mi
Review №66

Teresa and Sandra were wonderful and helped us get a unit in to time at all! Would greatly reccommend!

Si
Review №67

Ive rented from them a few times now and Pat and Teresa are *always* a delight to work with, never hesitating to go above and beyond. Thanks again for patching me up when I sliced my thumb! (on my things, Im clumsy)

Ti
Review №68

Teresa and Heather were extremely helpful when I was reserving my spot and Pat has helped tremendously during my other visits. Great location.

Kr
Review №69

I have had a storage unit at Public Storage for years for my business. I am there often and it is clean and well taken care of. The staff are always around, so I feel safe. Pat and Ted have always been welcoming and helpful, and just plain nice.

De
Review №70

Pat & Heather were such a great help to me setting up my storage unit! I recently moved from Chicago back down to Jacksonville and they made sure everything was ready for me as soon as I arrived back in town. Great location & great staff!!!

Pa
Review №71

I use this property often and they do a very good job. I deal mostly with Pat and she is super attentive, informed about their products and the different alternatives, and makes you feel welcome every time. Recommended 100%

Su
Review №72

Excellent experience with Public Storage at Jax Beach. First time renting storage. Pat walked us through every step of the process. She is WONDERFUL! Kind, knowledgeable and respectful with a great sense of humor. Sure is clean and well-kept. Good communication during recent hurricane threat. Would highly recommend to others.

Da
Review №73

Excellent service!

Ra
Review №74

Pat and Heather are amazing. Great customer service, explained everything very thoroughly. Highly recommend coming to see these ladies

Ir
Review №75

Pat is like something else her work and her speed is outstanding. We need more people like her. Great service.

Kw
Review №76

Ms. Pat is an absolute delight!! Her and her team are extremely knowledgeable and helpful through the entire rental process.

Ho
Review №77

Bugs. There for 8mos, did a bug bomb to be cautious before moving the boxes, and just like that, roaches and water bugs.

Th
Review №78

Great Experience!

Je
Review №79

Pat is Awesome!!! She is most helpful and Professional. I needed a unit for work and she came through. I highly recommend public Storage because of Pat. She is the reason that I am renting. Pat is the Best!!!

Za
Review №80

Pat the store manager was the best! Always there and quick with setting me up and closing my account.

te
Review №81

Pat was very helpful and professional!! It was quick and easy to get a storage unit. She also made helpful suggestions for buying boxes and tape.

Ro
Review №82

If you need a storage unit go see Pat. She will make sure your needs are met and will explain the entire process in and friendly professional manner. Simple and no surprises - Just like you want it to be.** I recently found that I needed a larger unit. Once again Pat and Heather took care of me very quickly and professionally. If you need a place to put your stuff, Jax Beach Public Storage is the place to go.

Ch
Review №83

Great customer service! Heather and Pat were awesome with getting me my storage unit in a timely and efficient manner

Da
Review №84

Pat is awesome

Du
Review №85

If you are looking for storage in the Jax Beach area go to Public Storage on Shetter Ave.Pat was fantastic. Always helpful. It’s a real pleasure having someone like Pat around to answer any questions and if I ever need storage again, I will definitely call Pat at Public Storage#25703Bryan

Re
Review №86

Pat was very friendly and efficient. We appreciate the service!!!

Ha
Review №87

Pat did a great job getting my storage unit setup. She was extremely thorough and was able to answer all of my questions. She is a bundle of joy and incredible at her job. Wonderful experience with this company so far. Thank you!

Pa
Review №88

Pat and Teresa were great - smooth move in! Thanks!

Wa
Review №89

Excellent service. Pat and her staff are very friendly and helpful. She was able to meet our storage needs on a very short notice. I would highly recommend them.

Ma
Review №90

Pat and Ted were very helpful with assisting me selecting the right space and going over all my options. The unit was just what I needed, and the location is situated near the JBPD, so that adds an extra layer of security. Again, my thanks to Pat and Ted, they were very kind and professional and I am very grateful for their assistance.

Al
Review №91

Great customer service! Made process super easy!

Na
Review №92

My husband and I are custom builders and move almost every two years. We always need public storage between homes, and always use Pat at the Jacksonville Beach location. The units are large and well maintained as is the property. We appreciate the facility and we appreciate Pat.Nancy Morrison

Jo
Review №93

Pat and Teresa were wonderful and took great care of me and helped get a storage unit!

Do
Review №94

Pat And Teresa are awesome...they were both great!! Very friendly and helpfull

Ly
Review №95

What a pleasure it is to have such a wonderful person working there to help me every month with paying my bill and helping with any issues I have.Pat is always friendly and professional with advice and tips on how to manage my unit.She keeps me informed of any changes and offers assistance when I need it.As a 83 year old it is a blessing to have her at my storage place.Lynwood Palmer

Jo
Review №96

I had an enjoyable experience with customer service, and sales department. Always boosting those sales Teresa!

Lo
Review №97

Mrs. Pat at Public Storage on Shetter Ave. is the BEST! She was always available, extremely helpful, very knowledgeable and sweet as can be! The property and storage units are clean, odorless and our climate-controlled unit was always cool. We even endured a hurricane while our furniture was being stored, and there was no flooding or damage at all! We had an all-around wonderful experience at this storage unit while we built our new home. I would highly recommend you doing business here!

Lo
Review №98

We were in search of a storage facility with climate control and a parking spot for our box trailer. So glad we stopped by. After a long day of driving and searching, we found Public Storage and Pat. She had just closed but saw us pull up and re-opened the office just to accommodate us and our needs. Amazing customer service. Its rare to find people who care anymore. Will be recommending Pat and Public Storage whenever we hear of someone looking for a storage unit.

Ga
Review №99

Great customer service with Heather and Pat. Helped me decide on unit that met my needs. Facility is very convenient to my home.

SN
Review №100

Ms.Pat and Mr.Ted made it a very easy and great experience. I was greeted with warm smiles and laughter. Thank you so much.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:1200 Shetter Ave, Jacksonville Beach, FL 32250, United States
  • Site:https://publicstorage.com/self-storage-fl-jacksonville-beach/1622?pid=pslocalsearch
  • Phone:+1 904-372-8349
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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