This dealership is the best around. They truly care about your experience when you walk in the door AND they care about your satisfaction after the sale. I live a fair distance away from Stutsman and have another dealer in my town and two others that are the same or closer and choose to come here. Thanks for the consistently great service!
Friendly staff. Right off the highway. Lots of options and people to help. Everyone was friendly. Kids section was a little small but better compared to some harley stores...if we drive by again we probably will pop in!!
I spent about 15 minutes on the phone with John telling him what I was looking for and what my price range was. He offered to keep an eye out and let me know what they had coming in. Within about 2 weeks he suggested considering this one. Suffice to say Im not an easy customer but after talking to John we bought it sight unseen and picked it up the next day. Dan took care of the paperwork and within 1/2 an hour I was rolling on home on a high quality used bike. 200 miles later I was sitting in my shop grinning from ear to ear. I got a better than fair price on a flawless bike, friendly service and would highly recommend doing your business with Stutsman Harley Davidson. Id also like to thank Lisa and Brad for providing the best Harley Dealership in the USA and trust me Ive been many places looking for that bike.
Very nice store. Helpful staff with what I as looking for and how to get the item I wanted as they did not have it in stock at this time. Nice selection of clothing, jackets and other apperal and and parts.
Beautiful bikes! Nice lounge with free donuts. Donuts were awesome. Friendly staff. Picnic tables. Very clean.
It was great Nicky was so helpful we will come back again.
Dan in sales made my purchase a breeze!!! His product knowledge and finance help was great. The rest of team was friendly and I look forward to getting involved with them too!
SHD. always has been and continues to be the best place to shop and for your service needs. Not only is the staff very knowledgeable they treat everyone with a warm personal welcome. When it comes to a prideful investment, nothing compares to being treated on a personal level! Purchasing through SHD can assure you that they will invest into your trust!
Walked around show room twice. No one would even look at us. I think I could have stared a new bike and drove out the door. Sales people are clue less. Didnt get any help until we talked to the guy at the service counter.
Just as we expected with very helpful staff and has a nice stock. Unfortunately most of what we wanted was out of stock which in 2021 has just been a thing not their fault.
Apparently this place changed ownership without notice to existing and then refuses to accept the completed $20 loyalty cards. Will take my business to other more honorable Harley stores.
Customer service was awesome, thanks Terry. The financing department is a joke and a rip off if you ask me so get you financing before you go there. Thats the only thing bad about the place. I do realize that the financing is a sepperat part of the dealership. Otherwise the staff are friendly and want to help you in anyway possible.
I can not think of a better dealership. I’ve contacted parts, service, and John several times since my purchase. I consistently get great service and they do an amazing job at returning calls. When I am ready to trade this will be the place I do business.
Shop services are top notch. A little backed up but I see that as confirmation of quality work.
Had my Harley fixed by Stutsman, my throttle cable broke so I could not ride it. They picked up my bike in Crookston MN and then brought it to Jamestown to be fixed. When it was getting fixed I had them service the bike. They also put two new tires on when it was there. When it was all done they delivered the bike back to me here in Crookston. I mainly worked with Brad in service and was very impressed with my experience! Thank you guys for all you did for me! I will be back!
I was on the road working + Stustman HD parts + especially Service went out of there way to give me a premium (premo) service Help I was 430mi from Hm
Upon entering the store, I knew we were in for a great shopping experience, being met with friendly smiles and kind welcome to the store. I was so excited with the great variety to select from, color and styles in womens HD clothing. To be honest I was accompanying a friend & not planning on purchasing anything, but with the price and the clothing I fell in love with, I came out with 4 tops.
Terry was a good salesman for explaining everything about the tri glide megan was real helpful with ordering parts and Dan taking care of financing my wife liked everybody Also. .
Great staff to work with. Knowledgeable and friendly.
Friendly focused dealership..great prices and services.
Bought my first Softail Slim from Terry, brought it in for service and ended up going home with a new Softail Slim!! I am a loyal HD rider, and loyal to Stutsman!! Appreciate EVERYONE!! Thank you!!
Great service and techs definitely recommend.
Was treated excellent and assisted with substitution toy options to further my wants on the bike to make it exact as I wanted it
This Dealership was great! The staff were very helpful and tried to please. We were very happy that we took the time to stop here on our trip.
Beautiful store with excellent variety of clothes, accessories and, of course, bikes.
Everyone went above and beyond to help me surprise my fiancée with a new bike. They made the experience so amazing!
John and his crew are the best. Only Harley dealer to buy from.
I recently bought a new 2019 Limited from Stutsman in Jamestown. This will be my second bike I have purchased from Stutsman, they treat you well and respect your business. I also have family that has purchased bikes here, between all of us we have bought around a half dozen bikes from here over the years. We like doing business with Stutsman. Highly recommend them!!
I had the pleasure of working with Jordan after my wife said for our 30th wedding anniversary. I could get a bike of my choice. And after talking toJordan on the phone he sent me my first pic of my dream bike !I was able to go down and get her the following week before our anniversary!Witch was June 9th !Since then I have put 1200 plus miles on and had the pleasure of taking my Harley Davidson 2017 roadster in to stutsman Harley Davidson for its first oil change and a go over!I am so pleased with each and everyone truly !And thank you for what you do!
I am new to the area and took my bike in for a few new mods. The parts and service departments have been exceptional, patient and considerate. T really enjoy doing business with Stutsman Harley.
Great place to do business. Friendly staff. Very nice store.
Nice website. Tried to buy there last year. Instead Manager tried selling us a shovel head from his garage or something.Terry never bothered to call us when bike arrived.Recently, sent in internet inquiry. Had to send in two. Nobody responded for hours. Then did not even answer our question. Everything was set in Fargo with 30 minutes of inquiry. Did not feel time or business was valued. Fargo got two sales, mother-in-law Mavis got a new bike also. Fargo Harley-Davidson for life!!
If you’re ever wondering what top-notch customer service looks like, just go hang out at this Harley dealership for a few hours. I’ve never purchased a bike there, but I purchased everything else there and I can tell you, hands-down they will bend over backwards to satisfy their customers. Personally, I drive 100 miles to shop there, I have a dealership in my hometown that I won’t go to.The gals that work in the clothing section are fantastic, they really go out of their way to make you feel like a valued customer but also a valued member of the Harley Davidson community, even if they are just in there buying a T-shirt, they make you feel like you’re part of the group.
My overall experience was excellent. From setting up a time to come in and look at bikes, all through the process of buying was great. The best part was being taken & introduced to every department and assisted with anything I needed. I will definitely tell others about my experience & will make the drive to Stutsman HD more.
Brad went above and beyond to git my service done. He is very knowledgeable and I will be bringing my bike here when it needs service. Thanks a lot everyone.
I absolutely love the fact that when you walk into that store they immediately make you feel like family. All the gals that work in motor clothes are always willing to help out. I love the fact that when I walk into the store they all pretty much know me by name. Great customer service and very friendly staff. WAY TO GO!!!
Bought new bike and am very happy with everyone. From sales to service to the girls selling clothes. Cant forget the financial people. They all do a great job at what they do. Keep up the great work
Great initial experience. Salesman listened to what I wanted, have me a tour of the facility. Unfortunately after the visit I was not able to make the purchase due to becoming unemployed again. I will most likely come back for my purchase when at gets to a normalcy. Id recommend this facility to someone looking to get their dream Harley.
Ive been a welcomed customer of stutsman harley since 09. Ive bought a few bikes in that time. Its a good feeling to walk in the door and be greeted by name .from the sales to the clothing deptFrom the parts dept. To service .to the guys who turn the wrenches and polish the tanks. Ive always been pleased. My business and my bikes have always been treated with respect. The way it should be.
Great at communicating the work needed and the time it will take to fix. My situation was a 1000 hour service and a factory recall. Because of his knowledge of the schedule and the work needed he accurately gave me a time needed for the work. I was then able to just wait for the bike in the lounge. The work was done in a little over an hour.
On June 23, 2018, My wife and I were passing through Jamestown and stopped at Stutsman Harley. We had been looking for a bike that is white in color that will fit my wife. Stutsman Harley had a Low Rider that was perfect.Jason Brelie met us at the door and we talked for a short while. As we dont live in Jamestown; I called Jason the next week to discuss purchasing the bike. Jason worked with me over the phone which was trusting of him. Jason was very professional throughout the transaction too. Yes, we did purchase the bike and Jason made it easy. So easy that I bought another bike for me the next week!
Brad has helped me several times either mailing parts or locating parts for my buell. really appreciate that every time I call there I always get a friendly voice no matter who it is or what it is about. Every time I pass through Jamestown I do stop and I’ve made other purchases just clothing and little things. I really enjoy your store. Thank you for always being so nice and providing great customer service!
The service at Stutsman Harley is top notch. All the employees are always super nice, and very helpful in finding you what you need. There is another Harley shop less than 3 miles from my house in West Fargo, but hands down, choose to do business with Stutsman Harley! Always a great experience!
Great sales staff
Always great service & friendly staff.
Nice, clean and welcoming. Overpriced compared to other Harley dealerships.
Friendly staff, good selection of bikes, aftermarket accessories and apparel!
Not very friendly!
Service department and motor clothes were awesome. I didnt catch the young ladys name but purchasing a couple gift cards went very smoothly. She was very helpful and professional and courteous.
Always a great experience. They work hard to get me in with my short notice. I really believe they want me to leave happy and want my bike to run its best. Any advice they have given me has had a good result.
Recently had a cam and pipes installed on my RG. I had been dealing with Dan he stated that if I were to give him notice they would have the bike taken out of storage so I could take a listen so I did. Drove the 90 miles got there, Dan was with another customer so Terry took me out to see the bike. I am extremely impressed with the work and their customer service, and they wrapped my gift. THANK YOU
Thanks for all the help in finding my new harley. It was a great experience throughout entire store. We will be back regularly. Ken
I scheduled my 1k service and was surprised that they were waiting for me when I got there. When I made the appointment, they told me I could wait for it since I was traveling 100 miles for the required service. This was nothing like I have been use to. Here at my local dealer, you make your appointment to drop off you bike, and wait a few days for the call that the service has been completed. I will go back to Stutsman Harley again. Good prices and awesome service!”
We had a great day on Sat. At the swap meet. Food was great, beer was good and the deals were awesome. Thank you for the invite! Friendly floor staff! Lots of new items to look at!
They gave me an awesome deals on parts for my 20 Ultra Limited saved me alot of money
“My brother had to get my 2000 Electra Glide Ultra Classic serviced a few months ago, and the service personnel that took care of him were great. I / we greatly appreciate people that dont try to rape you as far as cost of service, and actually work to get the best service for you and keep the cost down. That is how you create repeat business!!”
Stutsmans is the best deal to be found on a Harley Davidson motorcycle. I added accessories to my Harley that the service department installed and it was done within the promised time. I have sent many fellow riders to Stutsman Harley-Davidson and they also made there purchase here. Very pleased with the entire staff at Stutsman.
My purchasing experience at Stutsman HD was excellent! The sales process was smooth and seamless. I wont hesitate to recommend them to anyone. Well worth the drive!Thanks guys!
Fixed the horn on our bike as we pulled in right around closing time. Free bottled water - thats a nice perk
We were on our way to Butte, MT from Stevens Point, WI and had some bike issues. Rick took us in right way and helped us out. I cant say how happy, satisfied and impressed with the service. Great place, great people.
Bought my first bike from there and I love it
I am thankful for everyone who helped me out with my first bike terry making sure it was the right one and john the sales manager being down to earth and easy to talk to and Brianna also for helping me out
This is THE BEST HD dealer in the upper mid-west, I shopped all over and got the best trade in price and best purchase price of anywhere I shopped. I didnt save a few bucks with these guys, no BS I saved thousands. The service and support after the sale was second to none. I recommend this dealer to anyone needing anything HD related.
They have a wide selection of Harley apparel that I enjoy shopping. Most of the employees are friendly. However, we took my daughter to their Halloween event and a couple of the female employees were very rude and upidy. They were taking pictures of the event and my daughter wanted to be in a picture and the woman refused. So we will no longer shop at this Harley. We will be taking our business to Fargo.
This place is an amazing place to stop at. Great customer service and sales. Any question that you might have will for sure get answered. Ill definitely be making my next purchase there because of the atmosphere and friendly and helpful staff. I even learned alot about the new models from Terry in sales. Very very helpful
Great service. Nice staff. Well taken care of
Bought my 2019 Heritage from Terry and what followed was nothing but outstanding service from the parts and service departments. Great place to do business.
Great job John and employees. Looking forward to next year
Nice enough staff. Nice place.Products are overpriced compared to already expensive gear at any other dealer.Heck, even a standard poker chip is $1 more here than anywhere else.
A. Looking for a bike. I was looking for a bike and a friend of the family told me to check out Stutsman Harley in Jamestown. I live in Moorhead Mn our local dealer leaves a lot to be desired. After looking at their inventory on line I rode out there. I was greeted by friendly smiling face and asked if she (Leann) could help in any way. She induced me Jason in sales and we were off and running. This was the best experience I have ever had buying anything. No high pressure and it was all taken care of in a matter of a couple of hours. I would highly recommended Stutsman Harley If you are looking for a new or used bike or anything that goes with motorcycle world. I would like to thank Leann Jason Ryan Brianna Ron And Shane Brad and Rick Thanks for such a great experience. Mike Morrow Moorhead Mn.
I recently purchased a new motorcycle from Stutsman Harley and they were all very helpful and friendly throughout the entire process. Very competitive price, and top notch service!
A. Snaps to you all at SHD~I love love my recent jacket purchase. I had a couple hiccups in picking up my order, then needing to return it for a different size, but Janessa made everything easy and reassured me that I would get exactly the right fit and product delivered to me with no worries!! really enjoyed her knowledge and willingness to show me products that I might enjoy. Two thumbs up to Janessa AND the gang and SHD!! Thank you!!
A lot more reasonable priced in Williston North Dakota I will be bringing my bike to get serviced or any work on it to them
I do recommend this dealership to EVERYONE I talk to!! I appreciated the one on one service I received. Everyone made me feel at home. Best dealership in the state. Thanks again.
“Thanks guys. I was completely blown away when not only was the service check performed but a very nice detail job on my bike. We had been in a rainstorm shortly before and I had wiped the bike down anticipating after the service I would finish to get it ready for winter storage but when you returned the bike it looked like new.”
“John and his crew are great to my wife Mary and I they are always concerned about any issues we have and willing to address them. His crew are always so friendly and are willing to help us out every time we are there. they get all my business. They are totally different than Fargo HD.”
Have you ever went somewhere & seen someone who had something you wanted? Well thats where Stutsman HD comes in. If you want a great experience with shopping for a motorcycle, then go to Stutsman & see John in sales he has the knowledge of what your looking for. For all your financing needs Breanna will crunch all the numbers to make sure you get the best deal. Dan is in parts to fit your bike with the best accessories. Brad is in service to keep your bike in top shape. Terry is a welth of knowledge on every bike they sell. Go see the girls in clothing so you look good on your new ride. My purchase of my 2018 Street glide was effortless & yours will be also. My last three bikes were bought at Stutsman. If you want a legendary motorcycle then go see Stutsman for a legendary experience.
I have had excellent help every time I have gone to Stutsman. the girls are always friendly greet you when you come in the door and are super helpful cant say enough about them
Brianna at Stutsman Harley Davidson is always great help when Im looking for clothing. She has a wonderful attitude, is very professional and goes above and beyond to get me what Im shopping for.
I dont know any of the employees names but whenever I go shopping there the staff is very nice and very willing to help in any way.
Everyone I have ever come in contact with is more than willing to help and answer questions. If they do not know the answer they will go find the answer for you.
Quick easy sales process and friendly staff all around.
Stutsman HD has the best selection of clothing for men and women in all the HD regional stores. They have a different selection and clothing that fits the style for all ages. Staff is excellent to work with.
A. Broke a screw putting on a new cover. Stutsman came picked up my bike fixed it even did the maintenance and brought it back. No issues or problems. One phone call and it was done. Service is top notch. Thanks everyone
Friendly staff. Big store! Definitely go out of the way to help their customers.
Friendly staff and an awesome experience special Thanks to all for thie wonderful help. Great selection of bikes.Sweet
Customer service is top notch, more than happy with the service I received. No hassle period. They price matched other competitors in the area and picked my bike up at my house and delivered it to fargo(winter) in a very timely fashion. I highly recommend Dan cassavan and the stutsman harley staff.
“I have made a few purchases of clothing on different occasions and have been very happy with the service I received. I have not yet purchased a bike or parts at Stutsman but all of my questions for these departments were treated with the same quality of service. ”
Its been a while since Ive been to the ND store but absolutely loved the service I received when the Aberdeen store was up and going .. very excited to have stutsman expanding to Aberdeen!!! We welcome you with open arms!
Great service and very friendly, they go out of there way to help
Shane Skaggs is very knowledgeable. I would recommend him to buy a bike from. Stutsman Harley-Davidson is a great store and all the people there are very awesome!!!
I have worked with Several employees in varying capacity, and from the moment I walked in the door, it was an experience like I had never experienced. The post-purchase process is beyond impressive and I definitely recommend STUTSMAN H-D, as I was recommended by several friends as well.
Always feel welcome and customer service is top notch. One of my favorite HD shops.