Becareful they will trick you . Bad customer service . Terrible
The best new car dealership I have ever used. Great service.
First oil change on new vehicle. Told me an hour. About 40 minutes. Easy in easy out.
Best experience I have ever had at any dealership. Very nice people to work with. The process was so quick and easy. Willing to negotiate and come to an agreement on price. All well rounded individuals and just made you feel comfortable with making your purchase. I give many thanks to Joel Remer for being the awesome salesman that he is. Down to earth kinda guy who really cares about your wants and needs. And wants to make sure when you walk away with a new or used car, that you are 100% satisfied. I recommend checking them out if you are ready to buy a new or used vehicle. Thanks Gordie Boucher!! I love my car!!
I recently purchased a Mazda 3 AWD and John Newman was the greatest! I felt very welcomed there! I also would like to thank everyone for the gifts! It was truly a wonderful experience! I really love my car! Thank You
Friendly & Fast Service!! 2nd new car Ive purchased from here. No reason to go anywhere else when the service is great!! Thanks!
Awesome service. Lots if things looked at. Very customer friendly came to let me know status after a couple of hours. Even applies a coupon to the oil change. Definitely going back.
I needed a key to be programmed and cut for a 2018 Mazda CX-5. I was told by the service advisor, it is a very easy process, it does not take long to complete, and that a service appointment wouldnt even be needed. Just stop in and they will do it quick.So I did just that, brought the vehicle in for a key programming. About 45 minutes later, the vehicle was done. The advisor stated that they also completed a recall and the reason for the delay. The reason for the 2 star review, is when it came time to pay for the key programming, I was sticker shocked with the amount of $136.00 plus tax for the work completed. I asked the service advisor if that amount was correct, and she said that is their standard rate for programming a key. The invoice was paid and I left. Again, the staff was polite and the key was programmed correctly. Once I left the dealership, I called 4 other Mazda dealers in the area. I was quoted $60-$63 for the same exact service.I called back and talked with the service manager Scott. I expressed my concern that the services they provided cost less then half at the other Mazda dealers for the exact same service. I acknowledged it was my fault for not verifying price prior to service. Scott did offer to reduce the amount to a fleet rate of $110.00. Although that was a nice offer, I told him I felt that the amount was still near double the rate other Mazda dealers charge. The final result was, Our key programming cost is what it is.My biggest concern our thought is, being the services are being completed by a Mazda Dealer, I would assume the repair cost would be very similar dealer to dealer in a geographical area. This is not the case! So this review is indeed a review for the dealer, but a way for others to know that if you are in southern Wisconsin and need new keys programmed for your Mazda, I would recommend any other local Mazda Dealer and save yourself $75!
They are friendly, and seem competent. I have been taking our Mazda there for 3 years, and I have no complaints.
Working with Jeff and Dave was a pleasure. Both did a great job of explaining all the features of our new Mazda 6 Sport. The communication after the sale has been impressive too. I would highly recommend Gordie Boucher Mazda !
We recently purchased a new Mazda CX3 from Joe Zipperer. We found working with Joe was a positive experience. He listened to what our needs were in a new vehicle and did not pressure us during our visits. He was very knowledgeable and could answer the questions that we had on the vehicles that we drove.We dealt with Joe about 5 years ago and that is one of the reasons that we came back to Gordie Boucher. We find the Mazdas have a tight ride and the safety features are unbelievable. A very nice vehicle.The rest of the staff there were cordial and knowledgeable in their field.
EVERY THING YOU COULD EVER NEED IN STOCK AND AWESOME PEOPLE
I recently purchased a Mazda 3 with Joe Zipperer at Gordie Boucher in Janesville. My experience was wonderful! I enjoyed working with Mr. Zipperer. He listened to me, what my budget is, what I need in a car, and what I like and dislike. He showed me cars that would fit my specifications. I took my time, shopped other dealers, and checked online sources. I chose to buy at Gordie Boucher with Mr. Zipperer because I felt at ease, everyone was professional and nice. They helped me find what I needed at the price I needed. Thank you gentlemen for the gifts and most of all, a wonderful car! Sincerely, Denise Bourdeaux (Russell)
I recently purchased a new Mazda CX9 at Gordie Boucher from my sales person Jeff Vance.Jeff was very helpful, never pushy, and the finance office was very helpful and accommodating as well.This is my 3rd Mazda and I cant say enough positive words about this CX9 or the CX5 it replaced.
I came in today looking to feel out if I could afford a new vehicle as my previous one kept breaking down as it was now 20 years old. I met with Joshua Beitel and he worked with me to get a 2017 Mazda CX-5 and we went back and forth until I was completely comfortable with my monthly payments and he worked to ensure I was happy. Great experience overall!
Went to Gordie to find a new (used Car) just coming off of some financial issues was doubtful we could get financed, Tim Poff and the finance staff helped us find a used vehicle that fits our needs, it took a little time but the staff kept with it and came through with a good deal for us !
Very friendly. Sales people dont hound they let you think about what you wanna do.and they let you explore the vehicles with out sweating down your back..I give them (5) star
Service person was very friendly and helpful, I would go back for service again.
Highly recommend not ever getting a car off this lemon lot my mazda come to find out needs an ac unit and some other stuff done about 2000+ dollars all was said to be good do not trust at all wont get my oil done here no thanks
They have always been great to me.
Very pleasant man at checkin!!
A+
Gordie Boucher
👍👍👍