Great place, reasonable prices, nice staff. Had my breaks go soft on my car, discovered that I need my rear breaks completely replaced. They gave me a quote and how long it would take. Called me up an hour early to say the job was done. Will definitely go back for any break repair.
This place is amazing. I dropped my car off a little after 8 in the morning got a call 10 Minutes later of the problem and a quote. Said they would have done by lunch time, but was actually done before 10 am. Jeff is very friendly, good price!!! Would highly recommend!!
Went in with a brake issue and they told me exactly what I needed to do with no charge. Will definitely be going back if I need anything done.
My 1st experience was a good one. I went to them based off of existing reviews and they lived up to their scores. I was able to get my car in right away and they were flexible when I had to push back drop off.They got back to me really quickly after I dropped off my car. They were professional and personable and the final cost of my brake work and oil change came in just under their original estimate - An estimate which was within the range I had expected.Their assessment of my situation was exactly what I had expected as well. They didnt try to add to my automotive misery or upsell me, which was refeshing, welcome and appreciated.Turn around time was good too; faster than I expected. Next day service, even with having to source parts. Very pleased with my experience and Ill be back for future maintainance and with my familys vehicles as well.
Im sure theyre competent and do good work. The customer service needs some attention. I called to discuss options for an exhaust repair on one of my vehicles. I knew I could replace the full cat system to OEM spec for a couple thousand plus labor PER SIDE. I wanted to look into catless downpipe options, so that I wouldnt be spending most of the value of the car just to fix a rattle.The gentleman I spoke with, while knowledgeable about exhaust systems, barely let me get a word in edgewise to explain my request. Unfortunately it went downhill from there as he took a condescending tone in telling me all the things I already knew about my car. Yes, I was already aware that changes to the catalytic converters will affect the ECUs sensors. This is why I would also be hiring a specialist to tune my ECU accordingly and dyno test the car. This has been done with the VQ platform since it came out 27 years ago. Its not new or weird or unheard of to make this specific mod to this specific engine.Heres what he said, to the best of my recollection:Once you start changing those parameters, youre just beginning to make stupid decisions for the engine.When he said to me that it was a stupid decision to pursue anything other than the full OEM spec cat replacement option, that was the moment he lost my business. Thats not how you talk to customers, and he should have the situational awareness to realize when the one hes speaking with already knows what they want. Had he been more polite, the conversation would have gotten far enough for me to mention that I also wanted some brake service done, irrespective of my decision on the exhaust. But now Im not really interested in getting my exhaust OR brakes worked on at this business. I have no reason to doubt that they would have done good quality work, but they didnt give me the chance to find out for sure by hiring them.Hopefully my experience serves as an opportunity for them to improve their customer service.
Finally, a local business that does great work at a great price! I have been going here for years for exhaus and brakes issues on multiple cars. Jeff does a great job! When its something simple, he tells you and doesnt overcharge you. This business is a true gem. I trust Jeff (and now also his son) to work on all my cars.
The First Choice for Mufflers or Brakes! They are awesome! They get things done with quality, care, and they are timely! Fair pricing and Excellent Quality!
Quick work, fair price
They were very professional, quoted me a price, was the best in the Janesville,told me what exactly there were going to with my exhaust system. Next day service, would highly recommend them, I give them 10 stars
Great service. Honest, friendly & trustworthy. 10+ yr customer. Highly Recommended!
Fast, friendly, fair, and honest... I went in to get my heat shield reattached and to get my breaks checked out. About 10 minutes later, I was good to go for only 10$. I felt compelled to tip because the service was so inexpensive and quick.
My muffler was done properly and quick thank you very much Im very pleased with my service today
They are always helpful / honest and I a couple of the men that have helped us with our car/ cars and issues the visit was great, fast and very affordable.love them !
Super fast work. Less than one hour for a cat/exhaust joint repair and weld. Reasonable rates. These guys are not half fast, they are really fast.
Jeff has worked on my vehicle 2x. Both times I knew ahead of the repair what the cost was going to be and the approximate time in the shop. Very happy with the work he has done and his fair prices! Highly Recommend!
Jeff did a wonderful job with my truck had duals put on and replaced my old exhaust dropped off before work picked up after the old girl after work. The price was spot on thanks again Jeff.
Absolutely the best service! So knowledgeable and kind..: would recommend them to everyone!
Convenient scheduling. Friendly service.
Jeff fixed a very difficult problem; was super persistent and reasonably priced! Thank you guys
I just had a true dual exhaust put on my 99 f150 Jeff got it done in 4 hours hastle free, he told me everything I wanted to know and it sounds great. I will recommend him to anyone!
I drove away extremely happy! I had an exhaust leak because of some busted flange studs and a few places in the pipe that needs to be fixed/welded. It was cheaper than expected and now it sounds more like the Corvette it is! Thanks!
Honest. Recommended by McCann whom I trust.
Very knowledgeable Got me in right on time for my appointment very reasonable price
SUPER FAST! Great service!
Jeff is a knowledgeable and honest guy, I highly recommend his services.
Jeff is a great and honest guy. I wouldnt take my car anywhere else.
Great work at a fair price - one-man operation, so dont just drop by expecting same day service, but friendly and professional.
Honest, affordable, experienced, and professional.
Good service, honest prices
Jeff is honest and always pays attention to detail!
Quik. Id go back if I had to.
Very nice and professional
Best place in town.
Outstanding service