Easy in / easy out. Friendly staff always. Sometimes limited stock, but I usually go for the essentials since its nearby & they always have those.
Love our. Family fare on 20th st! Found all we needed including the strip steak on sale😄
The staff is very friendly. Someone even helped my daughter find information on applying for a job. The cashier had a great attitude and I appreciated her humor.
Same every time, you know what to expect, very consistent. Staff is pleasant.
Its fine. Decent prices and good selection. 3 stars as most things are more expensive here than at the larger store just down the road.
A little more expensive but love their sales.
I just love this store. Employees are polite and courteous! The store is clean and clutter free! The restrooms are clean and well stocked. Its never a problem to get in and out fast!
Absolutely the best Brats! Porter, Cheddar Sausage. Yum!
Family Fare takes pride in what they offer. The store is always clean and friendly. Great for short stops or weekly groceries. The staff here are quite helpful as well. Its a great place.
A great supermarket to go to. Always convenient when the time is right. Great staff know how to help you.
I like this location, its convenient and easy to shop.
The store has changed a lot. I was happy with this shopping trip. I will visit again.
Love this location. Been going here for years. Friendly staff and always have what i need for a good price
Every time I go, there is something i need that they are out of. They are not consistent with the products offered at the 28th street location
Nice quick place to get groceries!
This store has the nicest employees! I especially want to say that Colleen in the service department was exceptional, so kind, caring,patient,, helpful. This store is very fortunate to have an employee like this! Thank You!
Very convenient. Usually a bit pricier than meijer though. But its smaller so it is easier to make a quick trip
Great store for fresh food! Very nice employees! Easy to shop when Im in a hurry or just taking my time!!!
They had everything I needed. Some items were a bit over priced but everything else was great. Cashier was very polite
Went to family fare on Dec. 12 and manager Colleen went the extra mile to help me do a return. She was very helpful. Will go again because of her.
Today my husband and I used Family Fares Fast Lane for the first time. Wonderful experience!! I hope that our community keeps supporting those that are putting themselves at greater risk to keep our families as comfortable as possible during this unprecedented time. A special thanks to the store director and Gabe and Meghan! You brought normalcy and friendly smiles to my experience. Thank you!
Had all the snacks I needed
Great service. In and out in minutes.
Great store. Friendly and helpful employees.
Prices kinda high on items, however very clean great customer service
A nice quick stop in Jension, check all dates before you buy anything perishable. I have shopped here for 5 years and consistently find expired products in the cooler sections. I usually push them way back to prevent someone from buying them.
Clean store friendly staff
Colleen the manager was very friendly and helpful
Excited to find sugar-free condiments here in several varieties.
Not a bad store just getting to be in rough shape for everything else around. Also pretty limited selection.
Nice store with great service..(Whens the next $9.99 live lobster day??)
Always excited this time of year when they have Spumoni Ice cream. Wish they would start making their liver pate again.
The produce is complete garbage you have one day to use it before it goes bad and the store even sell past the expiration date at full price
Prices a bit higher but good service and very helpful!
Friendly staff.. must have a reward card to get most deals. A little more expensive than othe stores. Clean and good selection.
Had copy machine. What I needed.
Good crew.
They have food...I love food
Older store. Dark inside and not much selection. Nice and friendly workers though!
Very expensive place to purchase groceries.
The store is always clean. The prices are a little more expensive than Meijer. I like this store because it is close to home and when I need something it is easier to go to. Once in a while, you come across some extremely good deals though.
Great store
I used to come here on a regular basis to shop for my husband and I and I have never out of the 2 years coming here had a bad experience. The workers are always friendly and willing to help me when I need it! Most of them are smiling and happy when you make eye contact and that makes me feel comfortable!
Have a nice variety of brands .Its smaller and has more of a community feeling to it .Have a nice policy of marking items down when they are close to their expiration date .
Shelves were empty, very little choice, almost looked like they were going out of business? Or is it poor management?
Poor selection and staff could be more friendly overall. Although its pretty organized and clean.
I like Jenison Family Fare the best..
Friendly, helpful staff, large selection at good prices. Love the deli and bakery!
Its convenient especially if you dont want to walk to the back of a Meijer for an onion.But they never have everything Im looking for.Not really catered to my demographic
Got my Shingles shot. Happy!
The YES card is seriously the best.I do really like the deli area at family fair, there’s typically always some kind of deal going on. Some items can be a little higher than other stores & some items you may not find. However that doesn’t mean you may not find a NEW product to try, which will almost always turn into a new must have. Check out lines can get a little long though depending on the time you are shopping, but the checkout girl I had tonight was awesome! I didn’t catch her name but she was very polite & made sure to greet customers coming in & leaving while still maintaining a conversation with me. It was great honestly.
Great
Bakery and deli need a major upgrade. One type of roll (thanksgiving needs!), donuts have gone downhill with the new branding and no fresh cooler of easy to grab cheeses, dips, subs, etc. It is one of the smaller ones, but I tend to drive farther or go to Meijer/Aldi for these things now.
Clean everything was stocked up and looking good the chicken smelled great
No meat cutter to tenderize my pork chops. So I didnt buy anything😤😤😤
Not as big as other F.F. stores, but they always have what we need. Also the employees at this store are great. Very knowledgeable and friendly
Friendly service!
This supermarket has a great variety for being smaller in size. They have all categories of groceries and it seems to be maintained with care. Has the feel of a mom and pop business. I also like that it is not packed with people so its a calm shopping experience with out all the hustle and bustle of going to a Mijers. I would recommend this place when shopping with kids or if you dislike lines, crowds or noise. Its clean and well stocked at all times.
Personally I prefer this site to the other grocery stores in the area. It has that old time feel and I can always get in and out with what I need quickly. It is a small location and sometimes they dont have something I want but that is a small price to pay for the convenience.
Their store brand name stuff is not as low cost as most of the big box stores. But out of most of your stores this is the one I like the best. The employees are not snobs.
This was simply the oldest FF that I have visited. Its far overdue for a total replacement. Note that I could not find any cucumbers and no rigatoni noodles.
Great place for just running in and getting a few things and getting out very quickly!
Family fare groceries. Not a Post office
They always work with me when I forget my yes card.
Very clean and reasonably priced.
Fresh produce, well stocked. Friendly, helpful employees. Close to our home.
My first shopping trip to the store by myself 2.5 months after a major foot surgery. I am not full weight bearing and still using crutches so had to ride in the amigo cart. Employees were helpful and offered assistance often. They even bagged my groceries and brought them to the truck for me in this years first snowfall.
I absolutely could not live without this store, the staff is friendly, the store is clean, and it is very convenient. The produce department beats any other grocery store. Sandy who appears to be in charge of it, hes very knowledgeable and helpful!
Limited selection, high prices and unfriendly staff. There is a reason that this place is never crowded. Just go to Meijer, you will wind up going there anyway for the stuff that you couldnt find here.
A good spot for a quick grocery trip. Prices are higher here but you pay for convenience not being so busy.
It was wonderful
Nice people!
Good clean store
Its a smaller store than some others, and isnt 24/7, but otherwise its as good as any other Family Fare. Has the advantage of not being on a busy pair of roads like the nearby meijer, so you never have to worry about traffic, and with 3 road exits you likely wont ever have a problem with roadwork.Staff are reliable and friendly.Doesnt stock everything a larger store would.
We were able to quickly fill 2 prescriptions
4th time out of 4 times coming here that this particular Family Fare Fastlane is messed up. Very nice about mistakes; however, it keeps happening and this time I sat in the parking lot waiting for almost 40 minutes and almost 20 minutes with the food in my car because they were having a problem with bananas on my receipt. I asked if I could leave because I get the receipt emailed anyway and was told no. At the end of the 40 minutes (on top of 30 extra min after my pick up time) I got an Im sorry maam and the bananas are free... which is great except that the pizza that I had ordered for a group at my home that was done at 4 oclock is ruined and its 4:40. This is a bigger problem than a problem with bananas. This is why you need designated staff working fast lane or not offer it. So frustrating. I will drive to Grandville from now on.
One of the best supermarkets Ive ever been to! Very clean too!❤
This store is like the red-headed step-child. If I had never been to a different family fare I would probably never return to this store again. Its old, dirty looking, seems dark inside and just feels crowded. If I need a family fare I will go to hudsonville. Otherwise Ill go to meijer. Maybe I just got spoiled at the other family fares!
Where to even start. The staff are either really friendly or rude, and they are always understaffed. A couple family members used to work there and it was awful for them.
Super friendly staff always willing to assist!
I still. Go there.....Granted. You never have anyone on Service desk, and limited in Cashiers on the lanes...I need to check myself out most of the time........but the store is clean, Usually I can get out. In reasonable time.
Had very limited items
My 2 star review does not reflect upon the staff, it is simply the managements lack of scheduling enough employees for the amount of customers.
I couldnt find buttermilk, which I have bought there before. So I asked the service manager that was doing some sort of paper work behind the counter. I told her I couldnt find buttermilk and asked her if they still carried it. Her reply surprised me. She said if its not there they dont have it and continued on with her paperwork. I asked the cashier what that girls name was and told her had happened. She offered to go look for me, the response I had expected from the other girl. Just wanted to let the people know.
Close to home easy to find what I need
People arent friendly and are very rude today when we tried to check out .
I Can’t shop at this family fare anymore!! It’s less than a mile from my house which makes me more iterated. I always leave having to go to yet another store to finish shopping. Service desk has no service people at it, ever. It isn’t half as nice as other family fares. But just as pricey???
Super easy place to shop and top notch service
A relaxed environment.... Very clean.... Friendly/Helpful employees
Great grocery store
Im from out of Town just was getting some stuff. Nice clean place to shop.
Nice employees, nice layout. Hot items up front. In and out.
Overall, most things you need. However, Meijer is close by and has a better selection. I live close by and this is my usual store but FamilyFare should think about investing more into this store.
Alwa us well stocked with staff eager to assist...courtesy desk responsive.
Nice and clean.
Good food
Friendly people and very helpful. Excellent atmosphere and I find everything I need.