I would have given 0 rating had google allowed me. Horrible customer experience. They have no clue as how to deal with customers. The simple reason why they are in business is because of the monopoly deal that they make with the schools in Jersey city. I have already raised this to the school management. If you talk to the store authorities, they will mostly talk about how good they are and their quality products(expensive means it should obliviously be a quality product). The store guy who I spoke with informed me that he was dealing with 5000 customers so he was overwhelmedπ
I like the staff. They are very nice but the wait time for uniforms is crazy itβs been a month since I ordered and I was told 3 weeks. Nobody even answers the phone when I call it goes straight to voicemail.
I gave 1 * as I could not give any negative. Worst place to get your kids uniforms. The t-shirts and sweatpants bubbles after one or two wash. The rubber prints of the logo comes out as well. To get such bad quality products you need to wait for 6 weeks.They donβt pick up your calls . They say they will text you, which you need to wait wait and wait β¦..Donβt ask for refund.
Horrible experience here dealt with owner brother Raoul and he very nasty with his mouth. We order uniforms 3 months ago they said they would text never did put have the stuff in store. Didnt want to refund our money at all just all lies. I wouldnt do it if I was anyone Id go to the ferry st uniform store.
Very unprofessional people. They sent me notification to pick up uniform after more than a month and the message clearly says to pick up uniform between 11:00 to 5:00PM FRI SAT but the shop was closed when I went there at 12:30 PM FRI.
Excellent customer service! And wide selection of uniforms to choose from.Receipt #11175
Bought two masks. They worked well, returning to buy 2 more.Receipt # 5174Edit: Tried to get the $5 off by filling out the review on Google as the receipt stated and apparently its different if youre buying a mask... hahaha. The unhappy manager emerged from the back only acknowledging the employee and ignoring me and proceeded to tell her what I did was no eligible. Why am I playing a game of telephone with 3 adults? I would have let it go since its only $5, but next time how about you mention it on the receipt and at least fake a smile or even acknowledge a costumer standing in front of you. This is all directed at the manager or what-ever she is, the checkout girl at the front was a pleasure.Edit2: Since I cant reply to a false claim of me trying to return a mask. My comment was 8 months ago and you remembered me in particular from my profile picture?I needed several masks for work, as mentioned before the first edit, I was returning to buy 2 more which I did, but you did not let me use the coupon to buy the two additional masks.Please dont make up thing about your customers. Have a good day.
I give this place an A+++. Been buying from Jayβs for 10+ years. Amazing customer service and they have never let me down. Their prices are reasonable and if they donβt have it theyβll order it for you. Thank you so much!!!
Great quality of uniforms and I received them very fast.#11604
Best materials would always recommend this storeβ€οΈ#11781
Granted the wait. Take into account not many stores do embroidery that is as professional as Jays along with schools returning with hesitant. Im please beyond please with my order and placed another order upon pickup of first order.
4 stars because of quality 1 star for the wait all in all happy to support our local businesses still waiting on two more shirts
The staff is amazing. Their customer service skills are top notch and they went above and beyond to make sure I walked out with the uniforms I needed.
Great service and awesome products.
Decent uniforms so and so customer service
Already been a month in 5 days and I still donβt have my orders
An Update after using my white coat!Material looked great when i bought my white coat but than in just one wash, threads started coming out from so many places! Everywhere i can see threads popping out which looks very ugly and ultimately making white coat useless after just one week use.Not worth of the money!!Never going back thereNot recommended at all!!
The service was the best, everyone was very helpful, the work that they do is excellent, I will aways do business with Jays Uniform store located in Journal Square Jersey City N. J.
I was impressed you the variety of choices at Jayβs, and the choices are wide! I purchased a scrub top that was made 90% polyester 10% spandex and itβs the most light and comfortable top Iβve ever purchased. I ended up purchasing two more through the website and had a minor purchase issue. However, the owner at the branch in union city personally dealt with my issue the same day within hours and my order was all set. I highly recommend this place and to visit in person as well. Thanks guys your the best! π βοΈπβοΈπ
Great customer service
Cool Store, Great Service π
Good customer service Giselle was very helpful. A lot of variety of scrubs
Im so extremely happy we finally have a decent uniform store here in Jersey city. The products are amazing and great quality. Customer service top of the line,couldnt ask for anything more. Love it,they are the best
Wide selection of brands, quality products and reasonable prices, some great deals, and helpful customer services. Thank you for making my first visit a rewarding experience!
It was my first visit here, and I was very impressed. I would highly recommend anyone who is looking for great service to shop here, and I will be shopping here in the near future.Receipt #1150
Best company to get your scrubs. Jay and all the workers are amazing. Great customer service. Thank you Jays Uniforms for always supporting the Health Care Workers. πππ
There staff are amazing! Nice uniform I love it! π»
The customer service and assistance was incredible, they were very helpful and informative on their products. It was a great experience shopping there, receipt #281 item# 223824.
They carry a large selection of brand name uniforms,shoes and bags. I was treated with the up most respect. Thanks guys. #326
Very helpful. Large selection of sizes, colors and different brands. Very happy with how I was treated, and will return.
Giselle was very very friendly and helpful she help me find me I wanted definitely will be backπ₯°π₯°
Best fit scrubs with varied color options!! Totally loved it!!! Will buy more again!
Loving and welcoming personal and I love my uniform
The store is clean and alot of different things to choose from except one sales person rude and not helpful .. I deal with the other store in North Bergen never experince that kind of treatment .. I will never go back to spend my money with that store Jays on Bergen Ave in Jersey City, NJ
Exelent pricing and variety of uniforms
Outstanding customer service and excellent selection.
I am very Glad that you guys were open in Pandemic Situation and price were also reasonable.i suggest to go here to buy any Uniforms.#1292.
Very helpful!!
Great Uniform store with variety of selection.
This is a wonderful place
Awesome, caring, the best! Excellent customer service!