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Champion Windows and Home Exteriors of Johnson City
3105 Hanover Rd, Johnson City, TN 37604, United States
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Champion Windows and Home Exteriors of Johnson City
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Ro
Review №1

Anita was so informative and helped us determine the best way to financially cover the replacement of every window in our house. She was very kind to work with and we enjoyed getting to know her. We know that we truly picked the most excellent windows we could get at an affordable price.

Mi
Review №2

Great experience with the Sales person for Champion Windows. He was very professional and provided great information and was able to answer all of our questions well. His answers supported my own research into the quality of their windows. Looking forward to getting this installed!

Ca
Review №3

Anita was professional but fun at the same time. I loved her input when I needed help making decisions. I feel certain she will be right there if I have questions or problems. She’s a good one & I throughly enjoyed working with her & learning about your products. I look forward to my new Windows!!

Ka
Review №4

Brandon showed up on time. He was professional in every sense of the word. He made an awesome demonstration of the window products. Knowledgeable, personal, efficient, and professional are the words that immediately come to mind to describe him.

De
Review №5

Anita was wonderful. On time, extremely professional and I am getting a beautiful new picture window that is functional. I have used Champion in California, these windows are the best!!

Li
Review №6

Ross was so professional. He really educated me and my husband on all aspects of windows and the replacement process. We were impressed with the demonstration and the pricing was fantastic. Cant wait to see the finished renovation. We will definitely refer Champion to any of our friends and family.

Je
Review №7

Anita was fun, full of energy and very informative of Champion windows and how they differ verses the competition. We enjoyed going back to 7th grade and doing our Science Fair project that shows the difference in basic windows vs Champion windows. A+++

Me
Review №8

We had a consultation with Ross over the weekend and he was very professional and friendly from the first hello. He was running a few minutes behind the appointment time, but we were called by the company beforehand to let us know about the delay. Ross was never pushy or trying to sell us something which we’re grateful for because we never felt like we were being backed into a corner to buy. He gave us the facts and educated us to make it easier for us to make a decision which was something I really appreciated. He went over all the information we needed about warranties, cost, and installation while answering our questions along the way. Overall, my husband and I are super happy with the visit we received and are very excited to have our windows installed!

Ch
Review №9

Want too thank Brandon for making sure we got everything we wanted with the sunroom and we just love the new sunroom!! What a great team champion has!!!!

Vi
Review №10

Ross was very informative and forthright in his presentation. He answered all our questions. If he did not know the answer he went to the experts for the correct info. We are anticipating having our windows installed.

Ri
Review №11

The Champion Windows representative was very informative, courteous, and helpful in making the decision of going with Champion Windows. The same experience with the man that came to measure the windows. The window sample was good quality and has a great warranty. Waiting for them to be made and installed. So far experience working with Champion Windows has been great.

Ja
Review №12

Estimator was friendly & knowledgeable, willing to work with us on price, etc.

Am
Review №13

Anita was great!! She explained the entire process simply and completely. Can’t wait to get our windows!!!

Je
Review №14

Ross did a great job with the window presentation. He was very knowledgeable.i appreciated his patience with my mother and me. Everything was explained well. We will be sending Ross all our friends and family who need help.

Ro
Review №15

We had a great experience with Ross and ordered replacement windows. He was so nice, very thorough and explained everything beautifully. Highly recommend.

br
Review №16

Took two weeks to get an appointment then they emailed to cancel it 45 mins before they were due to arrive. I lost a days pay and they didnt even bother to call just last minute email very unprofessional

Sc
Review №17

The salesman who came to the house to measure everything was very knowledgeable. He demonstrated the quality of the glass in the windows for infrared and UV light rejection. Sold on the product.

as
Review №18

The representative Ross was absolutely amazing and very informative. The product seems to be very high quality and very excited about recieving my new windows. Extremely thorough in making sure I was informed on my decision of choosing Champion without pressure to make the sell.

Wa
Review №19

I had Appt. scheduled for 3:00 p.m. 3:30 rolled around then 4:00 and no one had showed, I called to let them know what had happened, the guy didnt seem to concerned, then about an hour later someone from Ohio called to tell me the usual story, that the sales rep was out of range and could not contact me, if he was supposed to be at my house at 3 why was he out of range? Bottom line is no one showed and i had 13 windows to replace, oh well life will go on.

Ta
Review №20

I am taking time to think about this! The service from the salesperson was great!

Br
Review №21

Champion Windows Representative gave us a very good presentation for windows. We are excited for our new windows. Make sure you allot some time for the meeting. Our meeting lasted from start to finish about 3.5 hours.

Pa
Review №22

Brandon was a Great person to work with and very knowledgeable of the products. We appreciated the professionalism, he was so helpful. We are unable to purchase at this time due to the price. But would love to have one of the rooms.

Li
Review №23

Ross was very professional and knowledgeable. I’m looking forward to having my new windows installed!

An
Review №24

Great quality product. Ross is an exceptional representative of Champion. He is personable and and professional. I’m looking forward to the installation of our new windows.

Vo
Review №25

Brandon is wonderful too work with!!We love the sunroom!!

Lo
Review №26

At this time we are in the order stage, they did the measuring and now just waiting for product to start the work. We are having siding/gutters/facia/soffit/and two windows replaced. The siding will also include 3/8 wrap for insulate since my home didnt have any..

Ha
Review №27

Dolly Robinson helped me understand about the windows and doors so I can have better quality windows and doors and I cant wait to get them installed. She was very patient with me and helped me get what I wanted. And answered all my questions. Thank you so much

St
Review №28

Great service very professional

Ji
Review №29

I did not post a review for this company. I agree that Brandon was great, but the quote was over $2500 above the next highest quote, and $4000 above the lowest from other installers for the same quality windows replacement which are guaranteed for life of the home.

Ka
Review №30

Ross was very professional and answered all of our questions. We decided to purchase our replacement window from Champion because of the quality of the window and the warranty Champion offers.

Ka
Review №31

Brandon is great too work with!!!! We are going to love the new sunroom!!!

Tr
Review №32

We have loved working with Champion Windows. This is our third time using them. Brandon is awesome to work with. He stayed in great contact with us through our entire process!

Ga
Review №33

Scope of job was explained thoroughly. All clear and understandable.

Di
Review №34

Sale representative Mr.Browning was great very polite and professional easy to work with thank you Mr. Browning

Te
Review №35

Brandon is very helpful!! We just love the sunroom!!!!

Ma
Review №36

Called champion for replacement of 15 windows and 2 entry door. After a week waiting on appointment and getting jobsite ready for measurements. Appointment was for 9 am its now 11.09 am and we havent seen a technician or even recieved a call so needless to say we will be taking our business elsewhere and id advise everyone else to do the same. My time is as valuable to me as everyone elses .

El
Review №37

Brandon was great with helping me our.

Ba
Review №38

Brandon was very professional and courteous and knew the company and their product inside and out... Very happy to work with him on this project.

Ro
Review №39

Update, installer came over and took down measurements and placed the order for replacement parts and supplies. Warranty is covering the cost. Thanks for being a great window company and I look forward to giving you more business in the future.

Be
Review №40

Brandon was our sales representative. He was courteous, professional, and knowledgeable of the product. He was not pushy or demanding; a quality we appreciated. We look forward to enjoying our new screened in deck.

Bo
Review №41

Champion windows is horrid in terms of customer service. Scheduled appointments are typically canceled and then 1 month later you have heard nothing. Their customer service either does not answer nor do they return calls.

Ma
Review №42

Brandon was superb! Very professional and honest. Highly recommend

We
Review №43

Ross Browning is a very informative in the presentation and is very knowledgeable about windows in general and Champion windows in particular.

Pa
Review №44

Brandon was very professional and patient and explained all details for my husband and I. We are looking forward to our new sunroom.

Re
Review №45

Brandon is great to work with and they have a wonderful products.

Jo
Review №46

I was extremely impressed with the professionalism, knowledge and suggestions from both Brandon and Jordan. Both easy to talk to. Answered every question we had. Took time with us. Very patient, didn’t rush us. Went through the contract in detail, being sure we understood before we signed.

Ca
Review №47

Connie and I had a quote today from Jordan H. He was very knowledgeable about products and install. He was very polite and friendly. Champion has a far superior product than any other I have seen. We will be going with them and are looking forward to our install. I would definitely recommend them.

De
Review №48

Brandon is great to work with.

Br
Review №49

We got hosed on the price and bought into thelifetime warrantybs.As time has gone by (20 years) we have fogger up windows and some broken latches.We get a corporate no help answer on the phone.Dont Do It.Go somewhere else.

An
Review №50

Thank You Jordan for taking the time to go over everything. Great quality windows, I was very impressed. This information you gave will definitely help with my decision. I appreciate your patience with all my questions 😊

Do
Review №51

First the good.Jordan was courtious and a good salesman. He sold me 6 windows that were way overpriced. They are good windows and the installer did a top notch installation.They were very punctual also. However after installation I checked with window world for an estimate on the remaining 5 windows.They were half the price of the champions and about the same quality( The same u factor rating and SHGC). I dont care what champion says their windows are not worth that much more. I was pricing window worlds 4000 series which is a window comparable to the champions.Googled window world verses champion windows and the 4000 series is comparable to champion. Wish I had chosen window world instead of champion. They both have a lifetime warranty and champion actually has more customer complaints than window world according to the BBB ratings.Window worlds warranty is transferable if you sell your home and Champions is not. I offered champion $1000 more than the price given by window world so The windows would match. Offer was declined so I will have half champions and half window world series 4000 it looks like. Buyers remorse.

Ka
Review №52

What a great window and Brandon was such a sweetheart!!!

Ta
Review №53

Brandon was GREAT and we love the windows.

pa
Review №54

Dolly was very prompt and was a pleasure to work with. I would recommend her to everyone.

Ke
Review №55

Recently had Jordan from champion in my home for an estimate. He showed up on time, was very friendly and knowledgeable. I highly recommend and will do business with these guys again in the future!

Pa
Review №56

Brandon came out today to give us quote. He was punctual, very pleasant, informative, and very knowledgeable about his product. We are very impressed with the quality and features of their windows and look forward to enjoying them in our home.

Ki
Review №57

Jordan gave a very thorough presentation of their windows. He was very knowledgable and was able to answer all of the questions I had. Very good quality windows at a very reasonable price. Would highly recommend.

Ro
Review №58

I had a great experience. I had a estimate from 3 different companies and Brandon truley showed me the quality and difference so I definitely decided on champion windows thanks for all you did for me Brandon

St
Review №59

Jordan was very professional and very informative on the windows. I am very pleased with our estimate and have decided to go with Champion for our window needs.

E.
Review №60

Champion rep, Brandon Felterman, was professional, knowledgeable, and not pushy. He was also prompt. I feel you will get the best quality in your investment in Champion doors.

Pe
Review №61

Brandon was great we are going to love the new sunroom!!!

Je
Review №62

My daughter had an estimate done a couple of weeks ago. $11, 216.00 for 6 windows with 40% off. Window World is $2759.00 for the same 6 windows without any special. Are your windows four times better than Window Worlds? If so, detail it for me.

We
Review №63

The team out of Johnson City is great. They answered all my questions about windows and Brandon is very respectful. Would recommend to anyone.

Sh
Review №64

I called and told the lady exactly what I was looking for down to the price, then she very condescendingly said do you have a spouse? I told her yes I do but I handle everything, ALL OF IT, EVERYTHING. She then said well we find it better if theres a spouse to talk with our representative. In other words women dont know squat about windows. This woman knows who isnt getting my money

ra
Review №65

Jordan Hammonds is super kind, knowledgeable and friendly. Highly recommended!

Da
Review №66

A little brief with his visit and acted like he assumed I wasnt going to make a purchase. But, still excellent windows

Tr
Review №67

I had Brandon out to my home, very respectful, kind and gave me an awsome quality product. I would recommend them to anyone.

Mi
Review №68

Brandon gave an excellent presentation of the product and the installers worked incredibly hard. I am satisifed with both jobs they performed and completed.

Ka
Review №69

Brandon did a wonderful job explaining the sunroom! Great!

Ma
Review №70

Very professional and on time for presentation.

Ma
Review №71

Brandon was patient and helpful.

Gr
Review №72

I ordered a new window two months ago and it hasnt arrived yet. When I call my local Johnson City store, my call gets routed to the home offices in Cincinnati, where I have to explain what I need, then they transfer me back to the Johnson City store. Ive called 3 times (twice this week) and each time they tell me NO, they dont know where my window is, MAYBE it will be on the truck arriving in a few days, NO they wont know if my window is on the truck until they unload it. They finally agreed to contact the home office and said they would call me back THAT DAY. Four days later I still hadnt heard from them so I called again and got the same story again. The womans excuse was that 1) she hadnt learned anything yet, and 2) its been busy around here this week. So I have called Cincinnati again, been bounced around to 3 different departments - one of which wanted to transfer me back to JC - and I finally left a VM for someone named Summer, who can hopefully tell me when to expect my window. I hope to receive it during my lifetime.

gl
Review №73

Purchased sunroom in 2006. Room dropped about 2 inches. Called them up when they did show up they did everything in their power to convince me that the room was level. Mold was growing inside at the floor on their walls. Room wasnt sealed very well. I paid a 75 dollar service fee for this. They left. Later one of their workers that was with them called me and told me that they was wrong . He went around and adjusted all of my windows due to room dropping. I paid him later to come back on his own to raise my room .later, my roof began leaking. They returned and said it was my roof running the water into their room. I had a gable roof instslled when built. Champion does not want to cover anything and wants to blame the issues on something else. This has happened over the past several years. Now, the heating and air unit has gone bad. I was told that it was not covered as part of the room. So i get screwed again. Stay away from champion sunrooms,siding,and windows. Ceap cheap scamming company for the price a person pays to have a nice room.

j
Review №74

Buying Champion windows was an all around good experience for me. Very happy with them

Sh
Review №75

Good service. I’d recommend them.

Ro
Review №76

Brandon rocks!!!

La
Review №77

Great experience with Champion! The sales rep Josh was fantastic!!!

Me
Review №78

Great customer service!! Johnson city Tennessee

Ka
Review №79

Brandon and the team in Johnson City is GREAT!!!!

Ti
Review №80

Project starts in 2 weeks, ask me later

er
Review №81

Very highly over priced !

Ki
Review №82

Josh is awesome!!!

Information
48 Photos
82 Comments
4.3 Rating
  • Address:3105 Hanover Rd, Johnson City, TN 37604, United States
  • Site:https://championwindow.com/Johnson-City/?utm_source=google&utm_medium=organic&utm_campaign=gmb_johnsoncity_localpage
  • Phone:+1 423-218-4374
Categories
  • Door supplier
  • Window installation service
  • Roofing contractor
  • Siding contractor
  • Sunroom contractor
Accessibility
  • Wheelchair accessible entrance:Yes
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