I have had many great experiences with Fletcher in the past. I have always recommended them to anyone buying a vehicle especially Toyota. The car salesmen, maintenance, and staff are great and go above and beyond BUT Mike Mcdaniels (finance + insurance) is enough to make the entire company look bad. So incredibly rude and inconsiderate. I could write a whole page about my experience with him and it would blow your mind. He needs a reality check and I truly do not know how he has a job here.

Coady Wells is the man. I HIGHLY recommend him. I drove from another state because he spent time with me and got me just what I wanted. Every other dealer local to me said “nope we dont have any 4runners” and the ones that did were 10-15k over MSRP. Cody on the other hand took the time and said he would have it in a few weeks with a small deposit and not a dollar over MSRP and he stuck to his word. I’ll buy another vehicle from him in the future. Toyota or Ford he’s your guy!

Would not recommend the shop and will never use again. They told me my entire engine was blown. An actual mechanic took it completely apart (after I bought a brand new motor) and said it was very clean, just needed a new water pump and a few tweaks and was running perfect. They tried to get me to pay $14k to fix it, and I had to pay over $100 for misinformation. Id go anywhere else before these guys. Im convinced after reading other reviews that there arent actual mechanics working in there. Just more salesman.

100% recommend!I get my rav4 serviced here and every time its a great experience. But this last time really impressed me. They serviced my car and did some diagnostics for me, when I left the dealership I noticed my front passenger mats were missing so I called the next day and they were going to look for them and let me know if they had them. A week went by and I called them back, they said to come on in and get them. WELL as per me and my procrastination I didnt make it in until a week and a half later. They couldnt find them and instead of telling me oops, o well. They replaced ALL my all weather mats for me and didnt charge me.Mind you My all weather Mats were the cheap ones from Walmart so it wasnt a concern to me, Id just go get new ones. Super awesome customer service!!

I took my Tundra in for warranty work earlier this week. I asked when scheduling the appointment how long it would take. They said 1.5 hours. I arrived early then walked to Ihop for breakfast and came back about 90 minutes later. My truck was sitting near where I dropped it off. I asked if it was finished but the person didn’t know and said someone handling it would get with me. I asked twice more over the next half hour before I got an answer. They hadn’t even looked at it yet. The guy handling it said he would try to find out what was going on. I told him bluntly not to “try” but to tell me what they were going to do because I couldn’t wait and hour and a half if they just now were starting. Turns out they only needed to take a picture so they could get approval to order the part for warranty. That was Tuesday. They haven’t gotten back with me and it’s the weekend now. I’m convinced that Fletcher doesn’t care about wasting customer’s time if it’s warranty work. I did my part. I asked how long it would take and even got there earlier than my 8:30 AM appointment. I would not recommend dealing with Fletcher if you have any other options for warranty work.

Change your service hours from closing at 5:30 to 5PM!!! Why advertise 5:30 if you send techs home at 5PM?? I came in today after work to try and get a nail removed and tire patched at around 5:15. I have spent over 30k at fletcher this year alone. But get turned away for a simple tire patch at 5:15 on a Monday?? Your hours say 5:30. If the service manager sends techs home 30 minutes early, then it should be on him to take care of the customer.We will no longer be shopping Fletcher when looking to buy our next car...

I will never use this dealership for service again, even if they were around the corner. They have no idea what they are doing. I bought my highlander from them and with in 48 hrs I need warranty work. I was told to call the service department. I made an appointment, when I arrived all seemed ok. I waited 1.5 hours for them to come and tell me nothing was wrong. I then went to the my vehicle and showed them again what was wrong. They then compared my car to another Highlander and told me I was correct, the part wasnt working. 2hrs later I was told they will need to order the part. 3 weeks later the part came in, I waited over an hour for them to tell me the part they ordered was incorrect. I am moving on to another dealer...If I was to talk about how they entered the incorrect information into my Vehicle Toyota website this review would become a book. Just stay away from this service department, unless you enjoy bad customer serve and your time being wasted!

I have purchased 3 cars from Frank Fletcher Toyota and have been enormously pleased every time. Roger Nichols and Zach Divine in particular are awesome guys to work with.

Just had to let everyone know about an experience I had trying to get my car serviced at Fletcher ToyotaI pulled up to the service door to get checked in and a black gentleman stepped out and with all the frustration he could find Said Sir you need to ok over here which was the other door. So I moved my car and then he motioned me in I apparently didnt put my car exactly where he wanted it he hung is head and shook it obviously unhappy.I went inside to tell someone he was having a bad day and the young lady I talked to apologized for my first time experience, but offered no resolution.Frustrated I left and called back and spoke to the general manager whom was very apologetic and said he would personally manage my next visitLet me tell you I get better service at Walmart and I would not recommend this service department to anyone. So save yourself some grief and forget about any free services they may offer in the sales pitchIf i could revie my experience with no stars i would

Great dealership! The staff are so friendly - we worked with Coady, he is amazing! Excellent experience, dog friendly, easiest car buying experience ever. Truly appreciate all these guys do!

Just called to cancel service contracts because we are selling the car. The guy that answered the phone (I think Cody) was incredibly rude. Said it’s “ um 6:26 on a Saturday afternoon so obviously there isn’t anyone here to help you with that”. That is absolutely inappropriate. We will call on Monday and tell a manager of the situation and get these contracts cancelled. For future reference, don’t state the obvious to a customer. We just wanted to know the steps of what to do. This guy needs to learn how to be professional and kind to customers or go find a new job. This is why people hate car dealerships. We will never do business with this car lot again.

I would most definitely do business with them again. We would take our truck into dodge to have repairs done and they would never have a loaner car for us. So we went to Toyota and told them our car was at the Dodge shop. So Toyota gave us a loaner car. We said we would be back. We went back and bought a Toyota Camry. Also the new finance manager Tyler is great also. They have treated us with nothing but respect. Thank you. Jacob A+++

No hassle new vehicle purchase. Straight forward, no B.S. David was an awesome sales manager. I literally submitted my financing application online, told them what I wanted, and got all of that done before I arrived at the dealership. I was in and out of there in less than 2 hours. It would have been quicker but the finance manager was very busy. Good on them! Highly recommend this dealership for hassle free experience.

I can’t say enough about this team and how positive my experience has been. I was stranded after a timing belt broke on my 2002 Tundra. Brett and team went out of there way to continuously update me on the repairs. Explaining in detail what they needed to fix and why. Also, answering my significant amount of questions. They worked round the clock to get me back on the road even when many parts had to be ordered. Thank you for all the help and hospitality.

Very nice facility. Staff is very heipfull. Great place to buy/service vehicles.

Very very great customer service, made sure I was hydrated and comfortable with the application before I signed anything.

I bought a new RAV4 yesterday 2/17/2020 Payton Williams was the sales associate and I have to say he is a very knowledgeable, professional, and helpful young man. I thoroughly enjoyed working with him and all the other personnel who helped with my purchase. I will recommend to anyone who is looking for a vehicle to go to your dealership. Thank you again for a great experience. I’m sure I will enjoy my car for many years

I came in to Frank Fletcher Toyota simply wanting to test drive a Tacoma with my friend, and I was upfront about my goal right away. One of the staff members, Jim, helped me out and was extremely friendly. He said it would be no problem to do that, so he told me to go out with him to the lot and pick out whatever truck I wanted to test. I did, and we went and grabbed the keys and a dealer plate and were on our way. It was a great experience, and Jim was very kind in explaining things as well as giving us a very fair amount of time to test drive the Tacoma. Frank Fletcher Toyota has great service and very much impressed me!

My elderly aunt bought a car from hell here (not Fletchers fault). Brad, and the whole service team were incredibly accommodating and helpful, going above and beyond any reasonable quality of service. After going back and forth with Toyota corporate, we gave up and traded the car off. With none of the cards in our hands, Jim and Cole in sales made her a phenomenally generous deal that shows the integrity of this entire team. Id have no reservations advising anyone to purchase a car here!EDIT: The car actually completely sucked, but we dont blame the people here.

It was a turn around spot

I take both of our cars to Fletcher Toyota for routine servicing. The customer care and attention to detail is outstanding. The staff are always helpful, prices are competitive, quality of work performed is excellent, and the waiting area in the dealership is comfortable.

I came in and Robert Wolfe helped me find the exact vehicle I wanted. He was very helpful and patient. I highly recommend him for anyone buying a car. He listened to my every need and want and made my car buying experience fun.

I like the ability to shop across multiple lots and brands of vehicles that Fletcher provides. I feel like I was given a fair price on the vehicle as well. That is where the positive ends.The service provided in my car buying experience was less than ideal. The car salesman we worked with was new and it showed. Our paperwork was not completed correctly. We had to come back to finish the financing (our own decision) and we had to wait for over an hour for financing to get to us. The salesman offered is a measly $5 for gas out of his own pocket because the car was basically empty. He stated on his lot they give gift cards for gas but since we were at Toyota he couldn’t. He works out of the Nissan lot. It’s literally next door. What difference does it make?

I value consistency. To that end, Fletcher Auto Group is truly impressive. Regardless of whether you need to buy a new car, have warranty work done, recall work performed, or even just buy parts that are not available anywhere else, Fletcher Auto Group fails to meet even the lowest expectations. I dont recall a single positive interaction with thus company. Ive done business with their Dodge, Ford, and Toyota branches, purchased one new car from them, purchased dealer only parts, and had warranty and recall work performed. If you have any choice whatsoever, go somewhere else.

Bobby was great to work with!!! We walked in and told him what we were looking for and for around what price, and he got us the perfect truck!! They also helped my brother and my sister find their dream cars! Thank you guys so much!!!

Chris Lee, my salesman, was amazing & beyond patient with me through my buying experience. Any salesman who would spend 9 hours in one day with a client to make sure theyre totally satisfied is well deserving of 10 stars! The sales managers Matt & Cory were also extremely understanding and more than willing to go above and beyond to assist me. I absolutely love my new Camry and thank you all for helping me through this process. I look forward to many years of business with you!

Dan the Car Man is outstanding!!! This was a super easy, low stress deal. Dan went far out of his way to accommodate us. We got a nice used car at a very fair price. Everything was straightforward. We are very very pleased. THANK YOU!!!

Always got our oil changed there, great service. If you need any assistance, Brett is always really helpful and goes to extra mile for his customers. We really appreciate him.

I came in a couple days ago to look at buying my first car. Frank at Fletcher Toyota was the best and the dealership was top notch! Frank went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was smooth. So quick and professional. I would recommend Fletcher Toyota to anyone who is looking for a new or used vehicle (and ask for Frank, of course)!

The Fletcher experience is truly one in a million. They aren’t your typical car dealership that harass you as soon as you step foot on the lot. Often you have to go find someone to ask for help. Toby was extremely knowledgeable of all the cars and helped me get into a truck that our family needed. It was hassle free and smooth process the entire time. I highly recommend Toby and the Fletcher Team.

Excellent and professional staff! This dealership is everything you would hope for when buying a new vehicle! The staff is willing to work hard to get you exactly what you want! I would recommend Roger to anyone looking for a new vehicle, he went above and beyond for me, I was able to show up with my trade-in and sign the paperwork and leave within a hour! Will definitely be back when getting my next vehicle!

Frank Fletcher Toyota was amazing!! We had such a positive experience here. We had been looking for a Camry at so many dealerships and they gave us horrible service, very pushy, very negative and we almost gave up! Frank Fletcher Toyota was by far the best service!! Cole was kind, professional, patient, helpful and a great salesman to work with!! We will definitely be recommending all of our friends and family that are looking for new cars to go to Frank Fletcher Toyota!!! Thank you! Thank you! Thank you! I absolutely love my new Camry!!

We are always greeted with a smile and by name when we arrive. The staff is extremely accommodating and friendly and do a great job. We feel safe in the knowledge that our vehicle is being looked after by this group of people and they make you feel like part of the family. Today we were looked after by Casey and he did an awesome job of keeping us informed of our vehicles progress and making sure we were taken care of. We wouldn’t go anywhere else for our vehicle services, these guys are fantastic!

Would highly recommend Fletcher Toyota and their staff for all your auto needs. Just purchased a car from them and their team is unsurpassed for customer service. Chris went above and beyond to help us find the vehicle that fit our needs. Cant say thank you enough for the royal treatment we received from start to finish of this process. Thank you to everyone who made this such a pleasant experience.

Great place. I was 100% satisfied with my experience and with the entire process. Starting with the salesman to the service department and the finance team.Great bunch of folks and the deal was more than fair.We actually bought two cars that day.They were able to locate exactly what the wife wanted as they didnt have the color she desired on the lot. They went above and beyond normal customer service and found the color she wanted.Thank you to all the fine folks at Frank Fletcher Toyota. I couldnt be happier !Would highly recommend to friends family and strangers. This is the place Ill go for my next car.

Chris Lee was amazing. I tend to have a horrible view of car salesmen and the management team involved. Chris genuinely wanted to help me find something in my price range that I would love and feel safe in and he was extremely successful. The car buying experience itself is NOT a fun process for most people, but Chris did everything he possibly could to make it as nice and smooth as possible. If you are in the market, I urge you to speak with him. He will not disappoint you. Hugs and kisses, Chris! Thank you so much!

As usual, the service department was top notch, second to none. Very convenient to leave my car and catch the shuttle to go shop. It happened to need a repair and needed to be left overnight. I was brought back to dealership via shuttle, picked up a nice loaner car, came back the next day and all was handled quickly and smoothly. No lack of communication here. Thank you for the attentiveness to your customers.

Thank you Toby and Brandt for helping me find my Camry XSE. Working with you made my car buying experience fun and stress free! Without hesitation, I would recommend Fletcher Toyota to my friends and family. Likewise, I would recommend working with you. Your smile and helpful demeanor made me feel welcomed. Your positive. can do attitude have me confidence that Fletcher was the right place to do my business! Thanks! 🙂

Frank Fletcher made our car buying process even smoother than we had hoped for. Our salesman, Bobby, wasnt pushy and was very laid back. We loved working with him! Everything was laid out for us in terms we could understand and they went above and beyond our expectations. Just another reason to love Toyota.

Excellent and professional staff. This dealership is everything you would hope for when buying a new vehicle. Great selection and prices, low pressure. I would recommend Toby to anyone looking for a new vehicle, he was very helpful. Will definitely be back when getting my next vehicle!

We just bought a car from Frank Fletcher Toyota. It was totally a pleasant experience that worth to share. The staffs we met were nice, especially our salesperson, Dan Clark, was very professional, helpful, honest, and friendly.We got the price and the car we like and it was easy and smooth to complete all the process. It is lucky to shopping with Dan and Fletcher. Although we drove about 1 hour from Springfield to Joplin, it definitely worth the drive and we are happy that we have made the right decision to get a car from them. If you live in Springfield, please dont even try to work with Reliable Toyota. It is a waste of time.We greatly recommend buying a car from Dan at Frank Fletcher dealer, Joplin.

I am so glad I saw a vehicle I was interested in online. My salesman David Altman went above and beyond to help me. I drove from Oklahoma to Joplin and it was well worth my time. I am so thankful and blessed to have chosen this dealership. Nothing but the best service and no pressure to buy the vehicle at all! I bought one and I love it!! Thanks David!!!

From the minute we pulled onto there lot, Adam was there to help us out, from beginning to the time we pulled out of there lot driving our new car home, Adam went well over the call of duty to insure us a pleasant purchase!! I have never talked to a sales person after buying, they usually get the sale and send ya on your way!! Here it is a week later and he has called 3-4 times to make sure we understand all the equipment on the car!! Fletcher is a GREAT place to do business with!!

Fletcher Nissan in Joplin Mo. was a great experience for new car purchase today. Our sales professional Zay Shawn Carter-Weston was amazing. So kind and easy to work with. He listened to what I was looking for and found me the perfect car to fill my needs. Felt like I was dealing with family. Thanks to everyone that played a role in getting me into the car that was the perfect purchase for me.... Patsy

I have had a great experience with Mr. Roger Nichols at the Dealership and was taken care of greatly!! I have gone back to ask questions about the vehicle that I have purchased and all questions were answered to their best. I now feel comfortable going there to this Dealership after being my first time ever to have gone to a Toyota Dealership ever in my life. Thanks again!!

From start to finish it was so easy and fast. Coady was so nice and worked fast to get us into our used 2016 equinox. He was so amazing and made the process easy . He was amazing.

I moved to Nashville and had a problem with my Prius. Everything here is closed due to quarantine and so I called here. I was so stressed out and in tears and Brett whom I’ve never met before talked me through it and treated me like I was apart of his family. He even made sure I was ok later on. He directed me on what to do and the steps I should take to make sure my issue was dealt with correctly. I truly am just so moved by his compassion and kind heart.

Great customer service and helpful advice. I was given direction according to my situation on where to spend money and where to save. I never felt overloaded with information. If you know what you want and what you dont its easy. They still have sales people like everyone else but they werent pushy. I would recommend them.

Low pressure salesman walked me smoothly through the process. He was calm and confident and exuded trustworthiness! I was asked what my parameters were and they were adhered to. Great selection, excellent sales team!Update: my experience was so good...we came back 3 months later and bought another one! Zay’Shawn was excellent! All good!

Just bought a 2018 Highlander with them. We used Roger as our sales guy. I highly recommend using Roger. He is the internet sales manager. From start to finish he handled every concern and question that I had and I had a lot of them. We love our new car. I bought at Fletcher because of their great service department and have known a lot of people that have bought with them and love them.

My sister and I were here to trade her car and both salesperson Toby and finance guy Josh were an absolute joy to deal with,both kind and considerate. My sister got a fabulous deal without any pressure ! Both she and I were totally thrilled with everything about the dealership and the people who work there! Both of us will be back for all of our future vehicles!

Frank Fletcher Toyota was awesome to work with! Jim Adams and Dave Altman were amazing and had just what we asked for at the price we needed!! Couldnt have asked for anything more! Made buying our car fast and easy!! No hassle, no problems!!

Dan “the car man”!! A great sales person. From the initial meeting to the final closing deal he was the best. Thought I knew what I wanted at the start of my selection of a new car. Dan answered all my questions and concerns—very knowledgable guy. I felt comfortable asking questions and getting answers from Dan. If I ever need another car I will definitely ask for “the car man.” Ended up with a 2019 Camry.

Great people that really take care of you. Purchased my first Toyota from them several months ago and was very pleased with the purchasing process and our salesman, Matt Coleman. The service department is just as good. They are prompt and informative. Will definitely purchase my next car from them.

I met with Coady Wells the day of my purchase. He made the process easy, and understandable. I didn’t feel pressured into a purchase, which I loved. He took the time to go over every detail, both big and little, and made sure I felt comfortable with my decision. He actually listened to me, and what I felt I could afford! Another great thing I loved. The car search was quick. I explained what I wanted in my vehicle, and he went above and beyond to find the perfect car. I couldn’t have asked for a better purchase. This is my second time purchasing from Fletcher Toyota in Joplin, and I will continue to refer and utilize their services.

We put down offers on 2 different Toyota cars to which prices were agreed. Several days later they couldnt access the car that already had a price settlement between us!I hope Mr Frank Fletcher knows how bad this is for his business....sorry to say

Great salesman, Toby. Laid back, no pressure or games. Everyone was friendly. Great finance guy, easy to talk to and fun. Thank you all for a great experience. We will be back!

This is my fourth car purchase from Fletcher Toyota and it was an easy and pleasant transaction. Working with Steve Miller and Dan Clark made for a great car buying experience. Have bought probably 35 vehicles over lifetime so far and this was one of the easiest both in terms of price, trade and closing. Probably not hour or hour and a half from entering dealership to close than driving out. Very responsive on phone to issues on how certain items on the new vehicle worked. I do a lot of research before making a trade and they were more than responsive to my needs. Obviously next vehicle purchase they will be who I go to. This is second purchase from Dan and both were good experiences. Can easily recommend both dealership and those I dealt with.

Fletchers Toyota is top notch with wonderful salesmen! They worked with us making sure we were completely satisfied with our purchase. I have been to other dealers and this by far was a pleasant experience. They went above and beyond with hospitality. Ask for ‘Toby’ he will take good care of you!

I just bought a Touring Honda Pilot last Saturday. I am very, very happy with my purchase. My salesman, Chris Lee, was very helpful & courteous in making my deal. I definitely had a wonderful experience with them. If any of you are in the need of a new vehicle, check them out. I found my vehicle at 2am Saturday morning as it had just listed so I called Saturday morning first thing & inquired, went & drove & bought. They have lots of NICE low mileage vehicles to choose from with financing for your budget!!!

This is my second car buying experience with Frank Fletcher Toyota. First was a lease and this was a used purchase. I really like Roger and Dave. Josh did the financial portion and was very good too. Very happy.

Coady Wells was exceptional to work with. He is an honest customer focused sales professional. He and the Fletcher team did an incredible job assisting with the trade in and purchase of our vehicle. There were no games or wasted time. I am very pleased with my experience and will recommend your dealership to others.

As a consumer I rely on these review whether good or bad, to help me make decision on who might receive my business I had been in the market to purchase a 2014 or 2015 Certified Toyota Tacoma pick-up truck. I had been looking all across the US looking for that perfect deal.After having a bad experience over the phone with a Texas based Toyota Dealership I was starting to think make this type of purchase (Internet/Site unseen) was a bad idea.Then I found the Perfect Tacoma listed on-line at Frank Fletcher Toyota in Joplin Missouri. This was over 500 miles from where I lived and was looking to spend over $25,000.00. I made the call and was lucky enough to speak with a Salesman by the name Bobby Debusk. This man was friendly, honest from the get go, no pressure or BS. He earned by trust and my business quickly. This was on a Saturday and deal was made over the phone as I was assured this was a great Certified Vehicle and that I would not be dissapointed.On Monday morning I secured the funds from my bank and headed to Missouri. I contacted Bobby letting him know I would arrive late on Monday evening and would see him on Tuesday morning. I arrived in town late in the evening after the dealership had closed for the night. I was able locate the dealership and wanted to take a look at the Tacoma. First impressions were very promising. Keep in mind this is a Toyota Certified used vehicle and the protocol/standards to be certified are very high. The next morning arriving at the dealership I met with Bobby in person. This guy was super friendly as we made our way out to the truck . After looking it over inside and out I took it for a test drive and was simple impressed. This was better than I had expected. This was a big leap of faith to make this kind of purchase via internet/phone. Bobby DeBusk and Frank Fletcher Toyota made this by far the best car buying experience I have ever been a part of. Rest assured you can buy from them on-line knowing you will get friendly honest salesman with no BS and no pressure. Thanks again Bobby!

Everyone made buying my first car so easy!! Everyone at Frank Fletcher Toyota are amazing! I highly recommend them. So thank you to all who helped with making my buying experience so easy.

Everyone I came in contact with was amazing! I had no idea where to go to get my oil changed. Once I found it, they walked me through the process. When my car was done I was then walked to my car. Very enjoyable experience!!! Thank you

Hands down the best buying experience I have ever had. Jim and his team make sure you are taken care of and I will definitely be back when its time to get another Toyota!

I live half way between Tulsa and Joplin. I have always bought in Tulsa but last week bought from Fletcher Toyota with Roger Nichols as my salesman. It was a refreshing experience, probably my best vehicle buying experience ever. I will buy all my future cars and trucks from Roger and the Fletcher team. Everyone was awesome and pleasant. Great job! 5 stars.Bob Green

I bought my first Tundra at Frank Fletcher Toyota in 2014. Their sales and service was top notch. Since then I have moved to Indiana. I packed my family up and drove 500 miles back to Joplin to buy my Crew Max Tundra. My sister, who lives in Springfield followed and she purchased a used SUV off their lot as well. A big Thanks to Ryan in Service and Gabby in Sales!

Getting a car can already be a stressful process. But especially for me having been in two total loss accidents in less than a year the last thing I wanted to do was car shop. Miss Lisa Fink took a very awful time for me into a really great experience. Between her wonderful hospitality and customer service I am blessed to know her and work with her. She truly cares about what she does and the people she’s doing it for. She’s very selfless, even came in on her day off to finish things up with me. This could not have all been possible without Josh crunching the numbers and helping me get the best coverage and a great deal in the process too! Very pleased with Everyone who made all of this possible. Thank you so very much!

I bought a new vehicle from Fletcher in Joplin 3 years ago and was very pleased with the sales experience, the vehicle itself, the service and the interactions with all the Fletcher staff I encountered along the way.That car was recently totaled by a hail storm so I again went to Fletcher, only this time I got a leased vehicle. Very pleased with all aspects; from the sales experience to interactions with various staff. Doesnt seem to matter what position a person occupies at Fletcher; from sales to financing to front desk, all are very professional and go out of their way to assist in any way they can.I highly recommend Fletcher for buying or leasing.

Great place and great people. We didn’t plan on buying until after the first of the year but they were willing to give me everything I ask for so couldn’t turn it down. Now we are the proud owners of a new Tacoma. Thank you all very much

The most enjoyable experience with Fletcher Toyota.Will recommend Fletcher to our friends.Certainty different then our previous engagement with a different dealership.Mr. Wells was so thorough and helpful, anybodys friend on first contact. Sure enjoying our new vehicle already, fun to drive. Nice control features on the road. Thank you for caring for our needs. The Creasys.....Roger& Nita

Was recommended to Lisa at Fletcher Toyota for my very first new car buying experience. Not only was she kind & helpful, she gave me an amazing deal on the nicest car they had that fit my criteria & budget. Everyone was extremely helpful and friendly - the entire experience was overwhelmingly wonderful & I would highly recommend them to anyone searching for a new car. I am so in love with my new Toyota and get a little giddy everytime I get in her knowing shes mine! ✨

Saw that they didnt have the car trim I wanted in the color I wanted. Started texting a salesman about it, and they were able to beat the price that other dealers had, and were able to get the color I wanted at the store with a few days. Josh in financing is the best kind of person to deal with, and made the whole experience that much better.

Roger Nichols took great care of us. Our experience was painless. And easy to navigate. We look forward to our new car!

I had a great experience at Frank Fletcher Toyota. They have a large selection of vehicles, were very courteous and made my truck purchase as quick and simple as possible. My salesman Roger Coleman did a great job showing me all of the features of my new truck and making sure it was exactly what I was looking for. I would definitely recommend Roger and Frank Fletcher Toyota to anyone looking for a new vehicle.

I am very pleased with my new SUV and the service I received with Fletcher Toyota. If you are looking for a new or used vehicle Lisa Fink is just the person to ask for. She was friendly and helpful and SHE WASN’T PUSHY!!!! Thank you Lisa you made my car shopping experience a pleasant one!

All the staff were very friendly and attentive to my every need. They all worked hard to make sure I got the best deal.. thank you Toyota team

Fantastic experience! The staff here was awesome. It was a very quick and easy experience to buy my new Toyota. The facility and property is also one of the most clean and professional that I have ever seen. I am from Springfield, and doing business here was totally worth the 1 hour drive. Thank you to Dave Altman, Kody Kelsi, Debbie Stacy, and the rest of the team! I appreciate all you did. Thanks again!! Big A+ to Frank Fletcher Toyota!

Bobby is a great salesman he got me into a brand new Nissan frontier with the help of Rocky and his team glad Bobby could sell from the other branches..... sorry Chili dog maybe next time... oh go see Bobby for help

Good selection of Toyota Tacomas they day we purchased our truck. Our salesman Cole went out of his way helping us find our perfect vehicle. Just be careful in the finance department as they tried to get us to sign with a very high interest rate of 5.9% when Toyota was offering 2.9%. Nice facility and low pressure purchase. Came here after shopping Tulsa dealer that was too high pressure for our liking.

Our Toyota way bought for my wife, she wanted a SUV that was a nice looking vehicle yet a tough vehicle. We have had Toyota’s before back in the 80’s and knew they were a very well built motor vehicle. So far this vehicle is doing everything she wanted and we are happy with the vehicle.

Dealt with Roger Nichols and purchased a new Tundra. Best car buying experience Ive ever had. He is awesome. Dealership came highly recommended by my lube vendor and I can see why. Pleasant, no pressure and willing to listen and understand. Will definitely recommend to everyone.

Josh Jones did another great job helping us select a vehicle to fit our needs. We looked at 6 different models before deciding and looked at least a dozen financing options before settling. He never once got aggravated and advised us on each option.All other support staff was terrific as we have come to expect.

Great experience. Found the car online and was able to do most of the work on the phone with Roger. He even met us on Sunday to complete the paperwork since I was from out of town. Will definitely consider them for my next purchase. Best car buyingexperience I’ve ever had.

The whole staff was very nice and very helpful! They got me into the C-HR that I wanted, and the payments I could afford... even though I was upside down on my trade.I would highly recommend the Fletcher group! They were fantastic!

Jim and his team worked magic to get us into our dream truck for a budget we felt comfortable with. Couldn’t recommend this place enough.

I had THE BEST experience at Fletcher Toyota. I have bought three vehicles from Fletcher and each time I buy a new vehicle I am always treated well. I love Toyota and will keep going back to Fletcher for any new car or truck. If you want a great salesman, who knows his vehicles, and will get you what you want ask for Bobby DeBusk!! Thanks Bobby for all of your help.

A great experience! Roger was our salesman and he is a true professional in helping to get the car that’s right at a price that’s right. Fletcher Toyota Is a quality organization from the time you walk in the door all the way through the purchase experience and onto the service department. Thank you to Jim and Shane for all the work you do in helping people to have the best experience possible.

Shouldnt include the price of the gap insurance in the final price of automobile. I felt pressured to purchase this policy for $14 a month when my insurance rep give it to me for $4 a month. The finance guy seemed really put out because he had to reprint contract because I declined the insurance. Dan the car man was a blessing! He did everything he could to make sure I got what I wanted and what I could afford. Thanks again Dan!

I feel like I got a good price on a Toyota Highlander. I shopped around. I would’ve thought paying in cash would get you a better deal, but it didn’t. I had verbal agreement on various items such as remote start, rubber mats, cargo tray and more. However by the time the car arrived the managers had changed and I was out of several item that were agreed upon and they weren’t in writing etc. I have meaned a valuable lesson. GET IT IN Writing!!!

By far the easiest time Ive had buying a car. Worked with Zayshawn. He answered every question we had. Everyone was friendly and super easy to work with. Plus we got a great deal.

Thoroughly enjoyed the buying experience at Fletcher Toyota! Our salesman, Michael Barnes exceeded our expectations in every way. From start to finish, hands down the best dealership experience we have had. I will definately look to purchase more vehicles from both Mr. Barnes and Fletcher Toyota!

I had a great experience at Frank Fletcher Toyota. The sales man was knowledgeable and very helpful in explaining the features and helping me decide which car and accessories were right for me. He was not a high pressure salesman. He was always quick to respond to my text questions. I made a few trips and a couple of test drives to decide on my RAV 4. I love it.

Cole was so helpful. I told him I didnt even want to see the van until he could get the payments I wanted. And the amount of trade I wanted on my car. He got it done in less than an hour! I thought I would scare him off. But went right to work. We were very happy customers when we left your store that day!

I had a great experience buying my Tacoma from Fletcher Toyota! It was quick and easy and the service was great! Lisa Fink made the sell really easy and answered any questions I had while selling me the truck! Thanks!

Great experience with the people at Frank Fletcher today. Shout out to Frank V and Money Maker Mike! They hooked us up with a (new to us) Subie. Thanks guys.

I bought not one, but two cars in the same day. I had just bought a car a year prior and decided to trade up this past Saturday. I’m very impressed by a kind young salesman by the name of Toby. He remembered me (by name) from my previous purchase a year prior with another salesman and still made it a point to say hello when stopping in for my routine services. This trip I was excited to buy an 18’ 4Runner and an 18’ RAV4 and he was very helpful and didn’t pressure at all. It took a few days to figure out exactly what I wanted and he even contacted me on his day off to check and see if I had any questions or offer assistance. I’m very appreciative of the work that went in to this deal and very pleased with my purchases.

Our experience was the same as it has always been, great. We came back to the same salesman, Coady Wells, and told him as long as he is there, we will buy from him. “Checking out” took a little longer than it should have but there were printer issues so that was understandable. Other than that, everything was perfect!

The experience was seamless. Dave, Josh and of course Jim Adams, the GM, made me feel well taken care of. It was truly a pleasure to deal with all the personnel and I felt they genuinely care. And I love my new car!!!!