Great service here. No where else in town had the right pump for my 99 Dodge. They had it for same that Id pay on line and were super courteous.

Great customer service, the guys are knowledgeable and help you with anyquestions you may have.

If your in Juneau and need to get parts for you car this is the place to go. They are very helpful

Staff was very helpful. Knowledgeable about the products. And pulled my items for me and, asked if they could do anything else to help me out..

Customer service is absolutely detestable. This place is a group of parts store clerks with a know it all, smart-a attitude who don’t even realize most of their customers probably know more than them when it comes to their vehicles.

The products are fine and the staff is usually knowledgeable. Prices are high but not outrageous. My beef is with the customer service. Some of the worst in Juneau. Never a smile when you walk in. Generally not friendly interaction. I always feel like Im an annoyance to them rather than the guy walking in with the wallet. Not once have I been thanked after completing a transaction, which always involves me giving them money. I often walk out of there gritting my teeth because of the disrespectful treatment.This has been consistent there for years, obviously tolerated by management. NAPA is usually my last resort.

Shout out to Moose and all the very helpful employees at NAPA. Thank you Moose for helping me with my A/C! You rock! My take away was when you told me that when I use my defroster Im also using A/C, so to save on my A/C I will only use my defroster when needed.

Juneau napa sold me a broken part. They close at 6pm. I was there at 6:01 workers standing at computer looking at me. Turned and walked away. I called and asked if they would still help me and said no. Great customer service. ...NOT. I WOULD NOT USE NAPA

Their staff is beyond accommodating, entertaining and look as if they truly enjoy their jobs. They help me find certain parts and even went so far as to change my tail light for me to show me how to do it next time.

Great

Helpful and good customer service.

Not where you want to go shopping for auto parts if you want any help.their staff is become accustomed to catering the other businesses and commercial needs more so than the individual. If you have a question my advice dont ask.

The guys there now their stuff and are very knowledgeable.

Always a good experience

Unpleasant experience with price gouging.

Love Napa their always so helpful and resourceful

Helpful and friendly customer service

Not friendly, less than helpful and extremely expensive.

Great shopping their

Has allot of stuff you dont see at other stores in town, including stuff to do body work.

O’Riley is better

Store is big and habits of stuff

Helpful staff

That one clerk. What a dick.

The more expensive store.

Its auto parts

Theyve got what you need . A little pricey but no online guessing there.