We used Southwest MI for new quartz counters for a second time after we bought a new home. There was no thought of using another company. They have the best prices around, their service is awesome and their quartz counters look beautiful. For this time, Jeremiah and Chas did our installation and it turned out great. We have a very unique layout to our kitchen which led to a challenging install but they made it look easy. 100% would recommend them to anyone.
I found my quartz here and ordered. So many choices. Install day came and Chaz and Jeremiah were my installers. I have to say these two guys do it all and nothing (my dogs) or any thing else seemed to phase them. They were so professional and upbeat I could tell they love their jobs. I highly recommend this company and it was a pleasure seeing the kitchen design come together so smoothly.
My parents have waited over 10 years to redo their farmhouse and finally found granite they love!
Installers did great work, the one seam I had in the top turned out almost unnoticeable. Very considerate on my property. We’re able to answer questions and made sure I was happy with the job! Thank You!
Huge selection of granite and quartz. Staff was very friendly and helpful. This is where we are getting all of our countertop supplies for the home we are building.
So happy with the experience we had with this company! Beautiful work and great customer service. They were so welcoming at the very beginning and walked us through everything we needed to know. Blake and Jeremiah were the two rockstars that came to install, I can’t say enough positive things about their work ethic, flexibility, and overall kindness. So thankful for their hard work, we are very happy with the finished product!
If you want perfection check out southwest Michigan granite. Top quality product, top quality service. No one is better. Check them out you won’t be disappointed.
Southwest Michigan Granite was such a womderful experience. They were helpful, knowledgeable and very easy to work with. They followed their I itial timeline that they had given us and did exactly as they had told us. We are planning on using them again in the future.
I am so happy that I checked out Southwest Michigan Granite! Dave was great help with options and information. Tom was training a new employee when they came to measure, excellent job!! Chas and Jeremiah were so wonderful installing and giving me great direction on caring for my quartz! We had a wonderful experience and would highly recommend them.
Outstanding service and products, from the showroom, to the measuring, then install really topped it off. These guys are great! Totally impressed and will use them again!
We love our quartz countertops. Chaz and Jeremiah did an outstanding job of installation. Would recommend them to anyone!
Chaz and Jeremiah did a great thorough installation and gave us a number of care tips too. Thanks guys!
Today was my granite installation day! Wow! Absolutely beautiful! So thankful for Chaz & Jeremiah, they did a fantastic job installing! Their honest concern, compassion and meticulous to every detail was amazing!!! Great job guys! Thank you!!
Great company to work with and our countertops are beautiful. The installers Blake and Chaz were prompt, polite, knowledgeable and just very nice people! I highly recommend this company and appreciate their excellent employees!
Our Lyra Quartz countertop is beautiful. The installers were great, friendly and quick. They shared tips and tricks, and even returned the same day to fix a minor problem. It would have been five stars but there was a sincere communication issue. Multiple times we were told someone would call us by a particular day and they didnt. We had to call multiple times to get a return call. Overall the process took a bit longer than they said, but the ease and speed of the day of install really helped.
Beautiful work, great installers that really care. Thank you Chaz and Jeremiah. High quality. I am beyond impressed.
Chaz & J installed kitchen and bathroom counters recently, guys were efficient and did a nice job. Keep up the good work! We were impressed with how well everything fits along the cabinets. Thanks for getting us on the schedule when you were so busy!
Awesome work! Great team, great install. All around loved working with them and will for any future needs. Install was fast, knowledgeable, and did great work.
I would highly recommend SW Michigan Granite and Quartz! Chaz and Jeremiah did an excellent job on installing my quartz countertops in my kitchen! They were very courteous and explained everything about the process. And made sure things were spotless before they left.
We had a great experience here! It is our first time with quartz and we love it! They took time in the store to show us around and answer our questions and met the expectation on installation dates. The installers were super friendly and did a wonderful job. We highly recommend!!
They did a wonderful job and were very personable. The installers were perfectionists and made sure everything was done to our satisfaction. We truly enjoyed having them here and I love our new countertops.Thanks
Chaz and Jeremiah did an awesome job. Very professional and they explained everything as they went. We’ll be telling all of our friends and family of the quality service we received. Our counters and sink look amazing. I don’t think we could be happier. Thank you Southwest Michigan Granite.Sincerely,Phil and Cheryl BardEast Leroy, Mi
David was great to work with on planning, Blake was super helpful at measure, and Jeremiah & Chaz were a delight in our home for installation. We are super happy with our new gorgeous quartz counters!
Just had our new countertop installed today! Looks great and Chas and Jeremiah were fantastic! So personable, fun, and professional! Overall great experience! Thank you so much!!! 😊😊😊
Chaz and Jeremiah were great...they both were very professional and their attention to detail was impressive! Great job guys and thank you for the tips on the quartz upkeep!
Thank you to Chaz and Jeremiah for the beautiful job they did putting in my kitchen counter. They also went above and beyond and rounded a corner for us. Differently recommend this company!! Great job Thanks so much
Chaz and Jeremiah put in my new kitchen counters a couple of weeks ago. They were professional, helpful with all my questions, and did a great job. Counters are working out great, and their tips for cleaning have been “spot” on. ;)
These guys did an awesome job. My counters look amazing!! They were very detail oriented and easy to work with. Thanks so much for taking pride in your work!
Chad and Jeremiah did a fabulous job installing our new quartz countertops! They were extremely professional and friendly, communicative and respectful of our home. They did a great job meeting the timeline we discussed for completely the project and were wonderful to work with!
Chas and Jeremiah did a wonderful job installing our countertops today! Everything went smoothly from David helping us choose a stone and placing the order. Wait time wasn’t too long to get installed and the price was great. Our quartz countertops look beautiful, thanks guys for a job well done!
I am so happy with our experience with this company. I worked with David in the front office who was knowledgeable and communicative in the process. Chaz and Blake did a beautiful job installing our gorgeous quartz counters. They were both courteous and clearly skilled at what they do. Very satisfied!
Technicians who visited our home both those scoping the job and handling the install were professional, courteous, and efficient at thier job. Any calls or emails I made to the office were responded to timely. We installed a large center island and now have a beautiful center island that is now a showcase piece we will enjoy for many years to come.
We just had our quartz countertops installed. So very happy with the whole process. David walked around with me to look at slabs, gave helpful tips. The next day he let me & my spouse look by ourselves, no pressure. Chaz and Jeremiah were our installers. They did a super job, very professional, careful to not scuff any new paint or new appliances, they paid attention to detail and when they were done, explained how to take care of the quartz (our first time having quartz). They also cleaned up all the mess which was very impressive. They were also very respectful which I greatly appreciated. We are so happy with the quality, the way we were treated by everyone who helped us & our countertops are absolutely beautiful! We will definitely be recommending them to anyone we know who wants new countertops! A+!!!!
These guys are amazing, they came ion time, made a plan and executed professionally. Ed and Brandon assisted with the “heavy lifting” for a 600 pound backsplash. Having the right tools for the job always helps. These guys carry the best stuff to get the job done quickly. Thanks SWMIGRANITE!!!!
Just had our quartz counter top installed by Chaz and Jeremiah. These two did an outstanding job! They had to tear out the old counter top which was not easy and the sink didnt fit. You could not tell they were having problems by their attitudes and smiles. The workmanship was superior. We have one seam but it is hard to find. It transforms our kitchen!
Great job installing the counters. Everything was easy from measuring to scheduling. Chaz and Jeremiah did a great job. Everything looks great!
Chaz and Jeremiah did an amazing job installing quartz countertops in my house. They were friendly and professional, they made sure my dog wasn’t afraid of them, and their work is flawless! I’m very happy with my lovely new kitchen!
Great team work, excellent problem solvers. Great finished product. Team went above and beyond to complete a 5 star job.
What a seamless process from the start—What a great experience I had from start to finish! Starting with David in the showroom and picking out the perfect quartz and explaining the process to the install day with Chaz and Jeremiah. The install was such a pleasant experience with Chaz and Jeremiah, they explained everything and did a fantastic job!! My countertops are beautiful!
Just had two bathroom countertops installed by Chaz and Jeremiah and it turned out amazing! They did a quick and clean job and were very helpful during the install. Would definitely work with them again!
So happy with my beautiful new quartz countertops. Showstoppers!! Chaz & Jeremiah did an awesome job on the install-knowledgeable, friendly professionals! 👍🏼👍🏼
Chaz and Jeremiah did a fantastic job on my granite countertop at my house on East Main! The seams are perfect and you can’t see the seam unless you know they are there and the light is just perfect. They were very professional and cleaned up after themselves. Highly recommend!!!!
Had countertops put in love our choice. Called the office my backslash is supposed to be 3 its 2 1/2 up to three so corners dont match. Seam in corner you could cut your finger on if you are wiping it down. They came twice and virtually did nothing to remedy the situation. Then stopped returning my calls.
Very impressed with the quality and professionalism! Staff was knowledgeable and very personable. Thank you to the showroom staff but big shout out to the installation guys! They made it a comfortable and pleasant experience. Chaz and Jeremiah not only answered any questions but taught me some new things about science and Netflix! Thank you to all, highly recommend!
We had Chaz and Jeremiah install our new quartz countertops. They did an excellent job. We definitely recommend Southwest Michigan Granite LLC, you will not be disappointed. Thank you so much!Michael Crampton
Jeremiah & Chaz did our install...they were so polite and professional 😁. Our Quartz countertops look great; I can’t even see the seam 🙌! We love them, thank you!
Acquiring countertop from Southwest Michigan Granite was a rock solid choice! They have a knowledgable and helpful sales team along with competitive pricing. Chaz & Jeremiah aka ‘The No-Seam Team’ were very professional and did a remarkable job installing the countertops!
Chas and Blake did a really nice job installing our quartz countertops today. We are return customers (recently did our kitchen as well) the counters look awesome.
We purchased new quartz countertops and are very satisfied with the quality. We are also happy with their patience and professionalism while we shopped for that right pattern. The installers were friendly, on time and did nice work.
These people are very unprofessional with their communication and rudeness to me. They made many scratches complained about fixing it. Never choose to go to this company At least for me it was a horrible Experience. I would have rather done it myself and I don’t even know how to Install counters.if I could give them zero stars I would.
David was so patient, helpful, and honest. I will not go anywhere else!
I want to thank my installers, Chaz and Jeremiah for a very professional and positive experience. My stress level was high since this was the first time I had new countertops. Both gentlemen recognized this and were very sensitive to my mood. They both love to sing and very happy-go-lucky. This made things go even better. They were on time and very task oriented. If you are looking to do a project like this....this is the company to go with. The wait time is worth it.... the end product beautiful. Thank you gentlemen for a very positive experience. Southwest Michigan Granite is very lucky to have employees like both of you!Karyl Ketchum
Repeat customer here. I will use them for any future projects and will encourage my friends to do the same. Very friendly and helpful when answering my questions. The installers were extremely careful of the new construction and were very efficient. The entire install took just over an hour and looks amazing.
Was very helpful and good prices
Had quartz countertops installed in kitchen today. Chaz, Jeremiah and Randy did an excellent job installing. They took our old counters out without damaging anything, it was amazing to me. They treated us like we were the most important people in Kalamazoo. It really made us feel good. We would highly recommend Southwest Michigan Granite. They cleaned up everything and polished the countertops prior to leaving. It really looks GREAT. Cant say enough about how concerned they were about doing a good job. Chaz, Jeremiah and Randy were extremely friendly. We made three new friends today.Thank You Southwest Michigan GraniteGeorge Maentz
Southwest Michigan Granite did an excellent job from start to finish. They came out and professionally measured my kitchen. I was able to contact them with any questions and concerns after they measured for re-assurance and piece of mind. The install guys were top notch, very friendly and had a professional attitude. They offered me suggestions, tips and answered questions I had regarding my backsplash which I put up myself after the counters were installed. Tyler, and the rest of the crew did a great job!! I highly recommend this company for granite and quartz!!
Super easy process, fast turn around time. Jeremy and team did a great job installing and clean up. My new office looks beautiful!!! Lost one star because 1 of the 3 grommets in the granite is too small and didnt fit the 1.48 inserts I ordered. Luckily I upped the size of the grommet to 1.5 in the granite and am able to order a smaller grommet cover, hopefully that will work. I should have had my grommets here when they installed. But overall great experience!
PLEASE SEE UPDATE.I wasnt thrilled with this company. I felt rushed from the get go. Also, I had NO CLUE what I was doing (still dont) when it comes to picking out counter top. I decided to go with quartz because I found the right shade/slab or whatever you want to call it. I was never asked or explained the edge types. I.e. what was in style, what works well in a particular room, etc. OK. I can live with the standard edge. No big deal after I lived with it for a few days. What irritated me is when the template was being measured, we were having a new peninsula (knocked a wall out for this) as well. This peninsula was put in with two sharp pointy corners. We were NEVER offered to have them rounded off, or cut at an angle, nothing. Unfortunately, I personally was unable to be at install (my husband was) so stopping the process before silicone was improbable. We stopped by the showroom and asked if there was anything that could be done (a long shot, I know) and Cheryl said she would talk it over and email or call us with what she found out. But she didnt.The one star is simply for the guys who installed it. According to my husband, they were really nice and careful as we JUST had our wood floors refinished.If you go with this company, you will have to know 100% what you are doing because they do not give any type of guidance AT ALL.UPDATE:Now I’m impressed!Tyler reached out to me as soon as this review was posted. Most companies would elude the issue and simply move on. He was very sincere and apologetic about the miscommunication for the issues we had with our countertops. He came out personally and softened the corners perfectly! They look 100% better and it was super easy.
Chaz did a fantastic job installing the beautiful quartz counters in the kitchen.
Horrible customer service. Would never go back. Buyer be-ware!They tried to charge more then agreed quote upon installation, didn’t bring the excess quartz like they said they would since that is part of what you pay for and our quartz had a chip in it. No return phone calls from them or accountability.Tyler(part owner) didn’t like my Google review so he called me just to scream at me and he wouldn’t take responsibility for anything they did.Don’t take the chance on this business. They don’t care about their customers nor will they make it right.
Cheryl from the showroom was very nice and welcoming! The quartz I picked is beautiful and arrived exactly as I pictured. The owner (I believe) even moved up our install date to accommodate us seeing our kitchen was in shambles! They arrived on time the day of the install and the installers were super friendly and done within 1.5 hours. Very satisfied with them and would choose them again in a heartbeat!
My husband and I stopped in the store to purchase a granite slab for our fireplace. He is an engineer; he had a detailed sketch of our fireplace and once we selected a piece, he added the details of the piece of granite. The sketch detailed which side had the straight edge, which were rounded and which side we wanted facing up because of the granite striations too. Dave, the employee, even marked the side with an arrow designating the front. Dave told us it would about a week. We waited two weeks and had to call in inquire. Once we brought it home to position it, it was done backwards! I called Dave immediately, he told me if we had someone come out and measure, which was more expensive, then it would have been correct. I told him, that the measurements were correct, the staff had made a mistake and cut the wrong side. I asked what could be done for a discount since it was wrong. He said, he would talk to the owner and never returned my call. I called again, and left another message. Again, no response. At least with this review, I can warn others of their lack of professionalism.
I had a dream of a perfect kitchen and Southwest Michigan Granite made that dream a reality. The value and service were incomparable; and believe me, I shopped around. The installation team arrived exactly when they said, the design template made for accurate installation and, in a word, my quartz counters are STUNNING!!!! Tyler and Eric were respectful, efficient and accommodating. They also cleaned up as they went along. When I tried to tip them they refused, saying they were well-paid. I love, love, love my counters and love a company that cares for its employees and well as its customers. BRAVO!!
Just used these guys for the second time for our bathroom. Couldnt be happier - it looks awesome. Jeremy did a great job and is so easy to work with. Highly recommend these guys !Excellent craftsmanship ! Once we made our countertop selection, it was just a matter of a few weeks before they were installed. The installers were very pleasant and did a wonderful job. We are very pleased with how everything looks. I would highly recommend Southwest Michigan Granite !
I purchased granite for my kitchen and the experience was pretty uneventful with the exception that my lighting fixture was broken.I went in for another, much smaller project, and the owner/salesman told me it wasn’t worth his time.I recently went back in for a new project I took samples and prices and when I went back to purchase, they were going to charge me much more (over $1000 more than original quote). When I asked the original salesperson about it, he told me “we must have been slow”.I’ll spend my money with a company that returns calls, is consistent, and keeps their word.
We met with them several months before our project just to check on price and selection. Once the project was started and we knew we were able to move forward with the quartz we liked, I thought I would have to go back into the store to try to figure out what I had chosen, get a new price, etc. Nope! I called the store and they had all of my information on file, knew exactly what I had selected and honored the price they quoted back in the spring. They came to the house, did a template and installed the material a week later. We LOVE our countertops and they were amazing to work with.....would definitely use them again and recommend to anyone. I will add a picture once our project is finished.
Very impressed with this company from the time of sale to the installation. Special thanks to Jeremy. He was incredibly knowledgeable, kind and professional. Great experience with him. Would definitely recommend and rehire for other projects.
I couldnt be happier with my new quartz kitchen countertops! Everyone I dealt with was very helpful, knowledgeable and personable. I shopped around and they have the best prices by far. I highly recommend Southwest Michigan Granite!
SW MI Granite was amazing to work with! They had the best prices of any of the places we looked, and came out, did a great job measuring and installed quartz countertops that looked better than we could have imagined! Definitely recommend them!!!! Awesome local company.
Loving my new quartz countertops! I went into Southwest knowing exactly what I wanted, I had completed a ton of shopping around and research prior to meeting the showroom manager Cheryl. Southwest did not have the sample I was looking for, but Cheryl made a phone call while I was there and had a sample shipped directly to my house. I will say Southwest Granite was more informal then any other shop I had been to during my search, however they were extremely friendly and more then willing to make sure I was happy with my purchase. The owner came to my house to make the template and gave me some suggestions and I am so glad he did. My kitchen looks great! I have read the poor reviews and I can tell you, my experience was positive.
SW MI Granite did a great job on our quartz countertop! Friendly service at the front desk from Cheryl and the installers were right on time. The finished job looks great. I would not hesitate to use these guys on our next project.
A 5 STAR COMPANY! GREAT PEOPLE who are very friendly and knowledgeable, from the owner to the manager and installers... and GREAT QUALITY and care when installing. Theyve installed numerous quartz counter tops for us and even repaired some of our old stone. Id highly recommend these guys.
I cant say enough great things about this company. They were fantastic to work with throughout the entire process. They helped me decide the best look for my space and did not leave any question unanswered. When we were ready for install, they were here quickly and exceeded all of my expectations. From beginning to end, they were honest, timely, and efficient. Ive received so many compliments on my countertops and would absolutely recommend them to anyone looking for quality and beautiful countertops.
Working with a couple different contractor the job got a little confusing but i have to give Southwest Michigan Granite Credit and they stepped up to the plate the came out they did what I asked they did it quickly and professionally I believe his name is Parker very friendly guy answered all my questions and did it with a smile the whole time very nice guy. I would definitely recommend them!
Wonderful experience and product. You guys are amazing. Everything was on time and exactly as specified. Thanks for helping me create the kitchen and dining room of my dreams!
Professional installation, great selection on quartz, great price, friendly service. All around a top notch business. Great job!
Cheryl and the Dream Team did a fantastic job on my basement bar! The color was perfect and the fabrication was flawless just a great job all around.
Highly recommend this company for your countertops - couldnt be happier. Cheryl in the showroom was extremely helpful and supplied good information and recommendations for our new kitchen. I was set on a specific design for my island and Tyler patiently walked me through the issues with my idea - I trusted his recommendations and I am so glad I did. The guys came out this afternoon to do the install - they were very careful and professional and did a fabulous job. And my island is breathtaking - I love love what they did. Also my counters arrived faster then they estimated. Thank you Cheryl, and Jeremy, and Tyler and Tom!!!!
Everyone was very nice, Parker and ray were very helpful and informative and my countertops look great, great company.
Excellent company to deal with. Efficient, knowledgeable, prompt service exactly when they said they would arrive. Very happy with my quartz counters and bar!
If you want a beautiful countertop and excellent service shop here Cheryl was so helpful the installers were awesome. Highly recommend them.😀😀very very satisfied👍👍👍👍
These guys were not only extremely professional but so sweet and made everything go smoothly & very beautiful work. Made the remodel non stressful!
If you’re deciding. Go with Rocksolid Granite.If you care to read in detail of my blood boiling experience with these guys, keep reading! I think my blood pressure has spiked at least to hypertension levels just thinking about rehashing these events again.Southwest Michigan Granite rescheduled my install date without telling me. Actually they totally removed me from the schedule. This was after they already had $1500 of my money.Wouldn’t have been such a problem if my countertops hadn’t already been removed!Instead of trying to squeeze my half day job in, or maybe working late one evening... made me wait two and a half weeks without counters before they installed.My conversation went something along the lines of this when I found out I was rescheduled;Me: Hey there, looking forward to seeing you guys Monday! Here’s the rest of my money I called about dropping off.Cheryl: I don’t see you on the board.Me: Maybe that’s a mistake?Cheryl: No.Me: What happen?Cheryl: You must’ve been removed from the schedule.Me: Well, is it going to be an issue to get my counters installed in the next few days?Cheryl: Yes.Me: ... well when can you work me into the schedule?Cheryl: 4-6 weeks.Me: *panic strikes*Let me tell you, what a LOVLEY, conversation with Tyler (part owner) after I left. Unbelievably unaccommodating. When I asked if he could do it sooner than 4-6 weeks, he said he’d be happy to see me go somewhere else... for me, that would’ve meant picking out a whole new slab from a different company and rescheduling the whole process over again. 8+ weeks out, easy. I was stuck. I asked him why I was taken off the schedule, they said I missed the deadline to drop of my second deposit. Guess I should’ve read the fine print. I asked why they didn’t bother to call or maybe, let me know that’s the contract requirement? Silence. They already had over half the money for the job. I was clearly good for the money. He reluctantly committed to “trying” to fit me in the schedule in the next month. They came through two and a half weeks later.A reluctant 2 stars. Only because the installers were nice.
Excellent customer service by all team members, superior skilled at their creations transforming our kitchen and bath
Just had new quartz countertop installed last week and it looks great! Quick delivery and installation.
We purchased new quartz counter tops and sinks. Great customer service and workmanship. Highly recommend.
Great customer service, attention to detail, and best prices around. Highly recommended
Sloppy. Cabinets cracked, one of the counters is not secured. Called and emailed many times and left me hanging. Don’t worry, I fixed everything.
They installed countertops in our kitchen and bathroom, it looks wonderful. They did a great job and am very pleased, would recommend them to anyone.
I LOVE my new Quartz countertops!! Very professional from start to finish! Thank you Cheryl, Tyler, Dan and Jeremy!!
Great company.
Overall experience was delightful and easy....quick install, very professional!!! Would definitely recommend to others!
Excellent craftsmanship, quick delivery and installation.