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AT&T Store
135 E Idaho St, Kalispell, MT 59901, United States
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AT&T Store
Comments
Ti
Review №1

Meka was amazing!!!! She made sure I left the store satisfied and happy.

Pe
Review №2

Very good service, Teddy gave very helpful advice for my wireless broadband questions while managing several customers at once.

Gl
Review №3

This store and its employees are incredible! The one person running the show here who makes all the difference is Var. this young lady, though her stature be diminutive, is a powerhouse! She knows everything. The other employees are all good too because she has trained them well. If she is available and not with another customer, you would do well to ask for her to serve you. The store is well stocked with great inventory, is very clean, and has easy access. I have never ever been disappointed visiting here.I am a dedicated and committed AT&T customer and have been using the store for well over six years.

Ed
Review №4

TEDDY ROCKS!!!! After the feckless folks at the Hutton Ranch store put an incorrect SIM card in my new phone and sent me home to set up the phone myself I visted Teddy. He spent over 1.5 hours conferring with Samsung to resolve the myriad problems with my international phone. Teddys suggestions to the service folks enabled them to ultimately trouble-shoot the missing component. Cant thank Teddy enough for his patience, experience, and kindness. Dont waste your time elsewhere.

Ro
Review №5

I went into the store to ask about AT@T TV. The rep was convincing and I signed up for the service, but before it was finished, he changed the price on me! I felt he was taking advantage of a senior person. I immediately cancelled after reflecting on the experience. I returned the device then and there. Now, Im being charged $120 for NOT returning the device! The store is NOT a real AT&T outlet, but a reseller! Rip off!Update: I contacted the email they posted and gave them the info they requested. Weeks later I got a call from their District Manager and explained the situation. I was asked to describe the rep who helped me.I was told no one like that works there! Anyway, after disputing the charge with my card company and filing a complaint with the Better Business Bureau, I finally got a credit from the realAT&T in Atlanta! 3 months later!!

Mc
Review №6

The owner was so helpful. He helped me with all my issues. Will definitely be going back to this store.

mi
Review №7

Teddy was the manager here at the idaho location, he was working alone, and he was able to juggle everyone and do everything in a timely manner. He was very professional and calm the whole time. Thanks teddy!

Ty
Review №8

Teddy is a wonderful guy. He helped me with everything I needed and more AT&T is lucky to have such an amazing employee.

Th
Review №9

This person is a CROOK NEEDS to be throw in jail for fraud This is the office located in Kalispell MT on Idaho street!😠😠😠 Im so disgusted with this CROOK!!!

L
Review №10

Teddy helped my mother and I so much. He was patient and extra helpful. We look forward to using Teddy again in the future.

Co
Review №11

New management is awesome, Teddy is taking customer service above and beyond! Will definitely be back!

Ma
Review №12

Teddy was such a great guy. He helped daughter and I with are phones. Highly recommend!

Da
Review №13

Quick friendly service answered all my questions. Really a good help

Me
Review №14

Teddy was extremely helpful! I do recommend scheduling an appointment as they are pretty busy.

Br
Review №15

Outstanding customer service, with knowledge. & Patience, a warm friendly environment.

be
Review №16

They checked to make sure my phone was okay and that I didnt have any bad apps. They got me into big 2 get 1 free on the accessories. Loved the reps at this location

Co
Review №17

I would highly recommend you go to the other location. There was one employee working at this location, and he acted very bothered by my presence in the store when I came in to inquire about a warranty. He just wanted me out of there ASAP, without helping me. Some of the worst customer service I’ve experienced.

Mt
Review №18

Teddy was very helpful today and really tried to take our best interest into mind. Very pleasant experience!

Jo
Review №19

Was very happy with how quickly and professional Teddy was able to get my new phone and plan knocked out. Thankyou AT&T

De
Review №20

Very knowledgeable, friendly, and fast!

L
Review №21

Var was so helpful and very knowledgeable. I would highly recommend her and this store. She saved me so much money!

De
Review №22

Var did an awesome job. She set me up with 4 lines while back and continues to be very helpful. I love this location.

Ma
Review №23

This store gave me the best service I have ever had getting new phones and Teddy and various truly now what they are doing and really now the business inside and out so much knowledge between the 2 of them.Best visit ever and made my bill cheaper with new phones!

Ma
Review №24

Var and Teddy are awesome! Would highly recommend this AT&T location 👌

Je
Review №25

The guy is extremely rude. Talks down to my grandma like she doesnt know what shes doing when shes just trying to figure things out. Had her bill 60$ more then it should be (big shout out to the guy at att on Hutton ranch for sorting it out) will never ever set foot inside the idaho rd one ever again..... cant believe u can work with people and treat them the way you do....

li
Review №26

Var was very helpful. I came in for a quick quote and Ill be back in to switch from Verizon. Great customer service

Me
Review №27

Var was so great. She dropped my bill and helped me cancel a line. She is a fantastic sales rep.

Sk
Review №28

These 2 work great as a team. If I had my own business, Id hire them in a heart beat.

Br
Review №29

Thank you Teddy for the amazing service! I thank you sir!

Jo
Review №30

Great service! Two thumbs up.

Te
Review №31

Var was absolutely wonderful person! She help me out so much,new what she was doing! Very nice ! Very nice easy place to go!! Loved it!!

ke
Review №32

Vav is amazing!!! Extremely knowledgeable and professional. Just a God send, she is the reason I stay with this awful company.

Ch
Review №33

Teddy and var were awesome. We got 2 new phones and rhey helped us setup both phones and showed us how to use our new smart phone.

Ga
Review №34

Var was fantastic. She got me into a new iPhone on a promo. Great location.

Ap
Review №35

Teddy and Var are very helpful and fast. Best experience I have had at a phone store.

Ma
Review №36

Teddy was awesome. He got me into an upgrade and was able to save me money by putting me on Auto Pay.

Ki
Review №37

Great customer service and they helped out with everything I needed in a timely fashion

Le
Review №38

Great service. Took alot of time helping us figure out phone and tv.

Su
Review №39

Var was fabulous. Always helpful and very knowledgeable.

sh
Review №40

Var and Teddy are super helpful and knowledgeable. They made buying a new phone and transferring contacts, etc... a pleasant experience. Thanks guys!

Ju
Review №41

I had an unusual problem with my new cell phone working properly. The woman who helped me was determined to find a solution and she was both successful and amazing. I had previously spent 4 hours on the phone with AT&T Customer Service as well as Apple Support. Neither of them were able to resolve the issue with my phone. Thanks SO MUCH for your help. I will recommend your location to anyone who needs great customer care.

Al
Review №42

Var was very helpful. We came to att as new cuatomers and the experience was excellent.

Ch
Review №43

She was amazing! Quick efficient and friendly. Would definitely come back because of this teams great customer service!

ka
Review №44

Great customer service! Var and Teddy are the absolute best!

Sh
Review №45

My experience at the Kalispell AT&T store off Idaho St. was absolutely amazing. Vavara was so patient, kind and educational. She was so nice and made me very happy and a satisfied customer! Kudos to her and her exceptional customer service. We are lucky to have people like her, especially during this time.

Sh
Review №46

Excellent service! Thank you guys.

Ma
Review №47

Teddy and var and great employees. Thank you for getting me and my son setup.

Wa
Review №48

Teddy and var are so helpfull my favoret store to go to.

Bi
Review №49

Awesome sales reps. Thank you for getting me into a promo.

No
Review №50

Var was a super star. She did a great job on my phone.

Ke
Review №51

I asked for help with this iPhone and the associate was more than helpful!

Ja
Review №52

My recent experience AT&T was great. My phone had a meltdown and Varvara at the kalispell Mt. Store was extremely helpful and got me back to norma . Excellent experience Thank you so much !!!

Ka
Review №53

I love this store. They are very helpful and nice! I will be doing all my business at this store

Bo
Review №54

Var was wonderful. She helped me get my son a new phone on a promotional pricing.

De
Review №55

Var was great. She always helps me with my bill payment.

Ga
Review №56

Teddy was wonderful. My dog chewed up my phone and teddy helped me out.

Ch
Review №57

Great employees. Very knowledgable and kind.

ya
Review №58

Var and TeddyGreat undivided attention and efficient service.

De
Review №59

Teddy was very helpful and got us a deal on the s20 and added my military discount. Thank you.

To
Review №60

She did great-helped me get into my email and a new phone. Great location.

Sa
Review №61

Dope costumer service, nice people💪🏻🍀

My
Review №62

Varvara rocks! I love this store and always go here for all my ATT needs!

Le
Review №63

I always come in to pay on my bill. Very helpful reps.

Em
Review №64

One of the best experiences Ive had with AT&T. Extremely helpful sales representative. Took care of all my needs.

Li
Review №65

The young lady was very helpful. She had a customer before us and he was diffcult. He did not understand why she could not help him with another persons account. She was so patient and compassionate. He did not understand what she was telling him what he needed to do. But she was always understanding and very patience. The was a few of us in line but because with how she trying to help him all the customers were patience. She helped me and 3 other customers with other situations after the man left. She was kind and patient with all of use. She helped the rest of us in a kind and efficient manner. KUDOS TO HER. She working alone but she was amazing.

li
Review №66

Sales rep was great. Thank you.

Jo
Review №67

Teddy and var were very helpful in switching me over to at&t. Painless, thank you both.

de
Review №68

Was wonderful- great location. Thank you

La
Review №69

Teddy and var was were great. Great service. Thank you.

Ke
Review №70

Varvara was awesome! Very helpful. Very kind. Thanks so much!

Al
Review №71

The moment we walked in the door we had a wall of fragrance that cause an instant migraine. When we asked if our little one could use the bathroom they said they cant, said we can go next door, and they would get fired if they let us use their bathroom. Even though their back room was wide open so anyone could go back there.

Be
Review №72

Very awesome service and very helpful advice I would recommend anyone to this location.

Ph
Review №73

I got setup on a prepaid. The sales rep was extremely helpful. Ill be coming back in to see her.

Ca
Review №74

Var has been so helpful when out of her way to help me with this new phone recommend her to anybody thank you

An
Review №75

Teddy is always super helpful! Came in a week ago to get a new phone and everyone in the store was super helpful !

Ka
Review №76

Very helpful. Both employees we met were well mannered and very polite. They went above and beyond to get us good deals and male sure we were happy and satisfied with our new phones. We hadtogo back to get a bug on one phone fixed and they were prompt and well informed with the issues.

Ch
Review №77

Thank you for the great experience var.

Am
Review №78

She was great. Thank you. I will always come to this store.

Ad
Review №79

Teddy did a wonderful job walking me thru getting a new phone.wonderful atmosphere

Li
Review №80

I had called to review my plan and was immediatly put on hold 3 times in the same day. Its kind of aggravated me to the point i didnt call back.

Mi
Review №81

Good stop upgraded my phone, but they are severely understaffed,2 people working when I went in I had to wait 10 minutes to be seen and when I started there were no other customers waiting by the time I left there was probably four,and luckily the Lady helping me was able to multitask cause she took payment from like 4 different customers as she was helping me otherwise they would have been in trouble, The people they did have did all they could to get everyone handled and keep everyone happy or it could have been a lot worse..hire some staff

Lo
Review №82

Great customer service representative. Always very helpful.

Do
Review №83

Very polite. Thank you.

Ch
Review №84

She was awesome, got me in and out pretty quickly.

Ke
Review №85

Ariel and Var were great! great customer service. i will be doing all of my business at this location.

Ev
Review №86

Var was excellent went above and beyond

Ra
Review №87

Var was excellent and very knowledgeable.

Pe
Review №88

Kind. compassionate in a complicated situation. resolved the issues above and beyond my expectations! 2 managers present from Butte & Wyoming were thorough and I have had no problems since then. Whew!

An
Review №89

Awesome service! Var was exceptionally patient and knowledgeable

Sa
Review №90

Very professional and nice personality. Thanks !

Me
Review №91

Very knowledgeable, polite, quick & did NOT make me feel stupid.

Ay
Review №92

They were great! Thanks for all the help!

Te
Review №93

Great service and not a long wait I was helped right away

Le
Review №94

Var was very informative and great to work with

Ma
Review №95

Horrible customer service. Would have been better off Googling my situation than wasting my time stopping here. I went into this location last weekend and after walking into an empty store a woman finally came out of the back room. She was about as helpful as talking to the wall. She handed me a brochure, laughed at my situation and offered zero assistance all the while looking impatient to get back to probably playing on her phone in the back room. Would not recommend stopping here instead try the other location in town or better yet drive to Missoula like I did to receive excellent customer service every time.

A
Review №96

Teddy and Var really helped.They both worked together to help me with my gmail and setting up my new phone.

Ro
Review №97

Teddy foxes my phone

Ja
Review №98

Great locationReps are very nice.

Ji
Review №99

Absolutely outstanding, knowledgeable, professional, personable, direct and to the point. Corrected the issue no fuss no muss no worries.Home run people.

Jo
Review №100

Very nice and helpful. Thanks Teddy

Information
9 Photos
100 Comments
4.5 Rating
  • Address:135 E Idaho St, Kalispell, MT 59901, United States
  • Site:https://att.com/stores/montana/kalispell/103183
  • Phone:+1 406-848-0155
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
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