Receptionist was amazing and went above and beyond to accommodate my every request. The doctor was through and accurate. You can tell this entire staff truly cares about weather or not each and every costumer can see and see comfortably by the time their appointment comes to a close. I would recommend 10 times out of 10 no question.

Great place! Gia helped me today and she was very friendly, knowledgeable and professional. I dont have vision insurance and Gia helped get the greatest deals. The Dr was also very caring and professional. I feel confident he evaluated my vision issues and prescribed the appropriate prescription. I will most definitely be a repeat customer.

Never a long wait for an appointment with the doctor. My glasses and contacts are always available in a timely manner and the employees are always helpful. I wouldn’t take myself and my family anywhere else!

10/10 Amazing service, amazing attitude from everyone who works here. Highly recommend shopping for glasses here. It is a higher end store but they know their stuff and have great insights into both frames and lenses 😁👍👍👍

The BEST place to find glasses and sun glasses! The staff is so friendly and were very patient with my husband and I when we came in with our toddler! We have been going to them for years! HIGHLY recommend them!

The doctor was very thorough and welcoming. The staff here were so friendly and helpful, i didn’t feel pressured at all and the sales associate helped me find the perfect frames.

Love this Lens Crafters so much! They are so nice and helpful! We have loved everything we have purchased from them and will be going to them for years to come! Best service and best people!

Fast pleasant service. Easy to schedule and friendly staff.

Awesome front desk gals and thorough doctor!! Great options for frames and the team is easy to work with. Quick turnaround and great communication!

The staff is pleasant to work with and they do great work!

Very helpful. Great stylish selection of glasses. Very kind and great with my girls. We will be back.

Excellent selection of frames, great service too.

Kelsey was wonderful! She was quick and courteous! Thank you for your wonderful help! Lens Crafters is the BEST!

I have been using LensCrafters for years and have always been impressed by the amazing customer service. The program they have for kids glasses has been a life saver! Thank you

Best place to go for glasses. Employees are always super nice, very helpful, detail oriented, and make your experience overall amazing

Gia was amazing! 10/10 Recommend seeing her as she was a phenomenal assistant! Dr. Cramer you as also remarkable as well.

I have been a long time customer of LensCrafters because of the amazing customer service me and my family receive each and every time we go there. I truly appreciate Kelsey for her amazing customer service and care. She’s lovely, genuine, kind and caring. Loyal Customers For Life!

Absolutely love the amazing staff!! They are always there to help me with any questions and concerns I have. I have a lot of issues with my contacts and eyes and they have always went above and beyond to help me.

Great service! Ive been going here for about 20 years for this reason.Professional and extremely competent staff, who always remember me, no matter how long it has been since my last visit.Oh.. and no this is not a CHEAP place to get glasses.It IS however.. a VERY high quality place to get glasses. My prescription has always been done accurately and the frames I have chosen last a long time, if you care for them properly.I can hardly wait to pick up my new frames and get my new fresh look!!

Great customer service. Everyone helped me get exactly what I needed.

We have gone to Kalispell Lens Crafters as a family for over eight years. Their eye doctor is receptive and flexible with the needs of both kids and adults. The Lens Crafters store has been outstanding to work with for the contacts, glasses and repair needs of all the members of our family. They establish personal relationships with their customers which makes all aspects of our experience easier and enjoyable. I would highly recommend Lens Crafters for all eye care needs.

Optometrist was fast and thorough and Kasey was wonderful in the glasses department!

Lovely staff. Always a great experience.

Kelsey did an awesome job. She is helpful, knowledgeable, kind and personable.

Excellent service. Friendly and speedy.

They are always very helpful! Wouldn’t go anywhere else!

The staff is exceptionally kind and helpful!

The Kalispell Team is absolutely fantastic!

Friendly, fast services smiling faces! Great sense of humor and they listen to what you want

I really appreciate the doctor, hes kind and knowledgeable. The ladies remember me and my family since weve been coming here for years.

I will never go here again and I recommend you do the same. I called scheduled an appointment showed up a half hr early they said they had someone scheduled for right then, soI walked around for 25 mins no one showed up I go in 5 mins early and all they can tell me is I didnt get put in the system and they could schedule me for an hr later.

Excellent customer service and very thorough eye exam!

Broke my glasses while visiting Glacier National Park and came here to see if there was anything they could do, as I had to drive back to Spokane. The store staff were very kind and seized upon it almost as a challenge to find a pair of frames they could stick my lenses into. They came up with an almost perfect match and it made my drive home so much easier. Truly a lifesaver.

Honestly, they were okay. Not exactly horrible. But the reason why such a low rating is the prices are freaking insane. It pretty much cost me an arm and leg to get my lens and frames. Im not really sure Im going there again anytime soon

I will never go to lenscrafters again after paying almost 500 dollars out of pocket and it has been 3 weeks and still no glasses from now on I will drive to eyemart my husband got his glasses in a week and half ok now it has been over a month and NO GLASSES I kind of need my glasses I did not order for pleasure ok more days gone by I ordered my glasses and paid full price on 7/22/2020 today is 8/26/2020 and NO GLASSES ALL I CAN SAY RIGHT NOW IS WOW

I have always had good service and friendly folks helping my family at The Kalispell location. And a shout out to the doctor there who did a great job identifying and referring my daughter for an optic nerve issue that he found during the exam. Great job!

I live an hour and a half away. Made this appointment online. Then got to my appointment and they were VERY rude because they didn’t accept my insurance. Definitely DON’T recommend this office!!

I went to them because I was on vacation and my contact was bugging me. Since I’m 1300 miles from home I’m SOL...I faxed my script over and they gave me a pair of contacts to replace mine for FREE! Thank you so much! You made my vacation!!

I called to find out what my sons insurance would cover but because his father is the subscriber, I have no access to information in this regard. The woman I spoke with on the phone went above and beyond to find out EVERYTHING I needed to know. She was amazing. Our appointment went well. The optometrist was very kid friendly and professional. The gal that helped us pick out frames and fit them was helpful and very good with my son. He has never had glasses before and he left feeling confident and excited about wearing them. It may have cost more than some other places but not by too much, I didnt feel ripped off. They were very straightforward about costs. In my opinion, it was well worth every penny. Thanks Lenscrafters!

The doctor was nice and helpful - but the front desk people --- not so much

The pricing and cost is not straight forward, they act like you are an idiot for asking questions. Are they on commission or what? After the first pair was giving me a headache went back in, oops measurements wrong, re-do, lucky you came back within 30 day return period. Second pair, still getting headaches, blurry on the side. Call, thats how progressive lens are ... really? Order single vision pair for reading. Machine is down (pretty sure they dont have a machine, and if they do it has been down for over a year), will take 10 days. 10 days later called for status. we called you no they did not. You have to come in so we can give you refund and order your glasses...machine still down AARGH! What happened to this company? Never again.UPDATE: 3 months later got single vision lenses - THEY ARE TERRIBLE! I cant read the computer, I have a headache, and still no glasses.

I have had the greatest service from Terran and Muriel at Lenscrafters. The have worked diligently to get me the glasses I wanted and for the price that I could do. I am so happy with my new glasses and cant praise them enough for making the experience highly enjoyable.Before I had been to about 3 different eyecare locations in Kalispell, but never have I been treated so well before.You have earned my business LensCrafters. Thank you!

Came in for an emergency pair of glasses. I had broken mine. Three girls were there when I arrived, none of them customers. They were chatting. At first I couldnt tell which were employees. I asked how quickly I could get a pair of glasses. One girl told me one of their machines was down so it would take 7 days. I can deal with machine downtime, but these girls acted like I was inconveniencing them by interrupting their conversation which had nothing to do with optics. This is the first time Ive had a negative experience at LensCrafters.

I took my 4 yr old sons new frames in to get lenses. It was a horrible experience first they said they would cost 215.00 then the price was reduced to 148.00. I told them I could not pay that price and left the store. One of the employees ran down the hall after me quoting 89.00 which was more reasonable so I went back. Once I got back in the store I was told the price would have to be 129.00. I again did not take the price because I was quoted something else. I myself have glasses and have 4 children that need them as well. I will NEVER go to a lens crafters of any kind again.

Ridiculous pricing. Be prepared to get ripped off.

Terrible customer service. I will not be coming back.