Out of state driver who unfortunately broke down on I 57 on a weekend. Vehicle was towed to Stevenson Auto. Came highly recommended by 3 different people. Contacted Amy at garage office just by luck at 7:00 a.m. and explained my situation. She was very helpful and polite. Garage opened at 7:30 and by 9:30 a.m. I was contacted by Dana(service manager) the car was repaired. She was very thorough concerning what they did and the billing. They understood my predicament and even sent a car to pick me up at hotel. I left the business feeling very satisfied and thankful they were recommended.
This was hands down my best experience with an auto repair shop ever! I was on a road trip coming from Florida and I was having issues with the manual transmission in my 93 Civic leaking oil while passing through Kankakee IL. Having changed the front axles before the trip, it turns out I nicked the oil seal in the transaxle while installing the new axles. Having been on a very tight college kid budget, I couldnt afford much in the way of repairs. I managed to find the one specific part I needed at a local Honda dealership and I called Stevenson Auto to ask if they could simply take my provided part and install it. We were only passing through so we couldnt afford to stay in town very long either. They saw me that same morning that I called and had me in and out in an hour or so and for a very affordable price. They were incredibly friendly and respectful. Having done most of the work myself on my car, they were happy to explain and show everything they did in great detail. They were by far some of the most professional and competent mechanics Ive every encountered. My encounter with them was in June of 2016, and since then Ive received a thank you note and a Christmas card from them! Thank you Stevenson Auto Repair for being so thoughtful and professional, and thank you for helping us get this little 93 Civic through all 8,000 miles of our American road trip! Couldnt have done it without you!
Good honest people, great quality work!
They were able to get me in and out shop in a short amount time, super nice people!
Always accommodating and so nice
This place is absolutely awesome! I called to have a pre-purchase inspection done on a used car I was looking at (I am not from the area) and they were able to squeeze me in ASAP. They thoroughly looked the vehicle over and showed all the paperwork proper. Most PPI inspections have run me $150 or so but Stevenson did it for less than half. They even sent me a thank you card in the mail a few weeks later. 10/10 would recommend to a friend.
They are the best. Dana is awesome and Mr Stevenson does business like my dad use to. I highly recommend them and I come from an automotive family. For the past two years I only trust our cars to Stevenson 🚗💜
Very honest and do good work with fair prices! Been going here for a few years now
Great job getting my timing belt replaced on my Hundai. Ran so smooth when I picked it up that I decided to take a nice long drive. Cost turned out to be less than quoted and no upselling stuff I didnt need. Great people running a great business!
Excellent honest place to get your car repair of any kind. Oil changes tires they do it all. As a woman, you can trust this place not to take advantage . Dana who checks you in is so knowledgeable and nice.
Immaculate service, friendly knowledgeable staff and waiting area is always spotless.
We brought our work truck in that was sputtering and sluggish. They got us in right away and fixed it in a timely manner. The truck drives like it’s brand new! Highly recommended...
Staff here is helpful!
Very nice people
My worst morning turned into the BEST!! I am not from the area when I got a flat tire early in the morning. I was lucky enough to find Stevenson Auto Repair. My tire was fixed and I was on my way within 15 minutes. The price was fair when they could have charged much more.Best customer service. The staff was friendlyand professional. They had personal touch. After they changed the tire they asked me to stop at the shop so they could check the spare tires air level. They could have easily sent me on my way. I was extremely satisfied with their concern for my safety.Happy I met the staff at Stevenson Auto Repair. Highly recommended and would definitely return.
Always called me before work was done on my car to let me know exactly what was needed.Very courteous.
Stevenson Auto Repair took really great care of my vehicle and were very professional and courteous.
I have came here twice with my mustang, Im very picky with who I have work on my car, but they do an exceptional job on any task. They recently replaced a clutch, put on rear upper and lower control arms, long tube headers, and wired a tachometer for me. Stevensons is about the only shop I trust with my car, and they do an excellent job. Would recommend them for anything. Good prices, great service!
Great place! I walked in with no appointment and they saw me right away. Staff was friendly and explained everything in full. Felt like the prices were reasonable too. Highly recommended.
Very professional and excellent service. I have a 1976 Corvette Stingray with some odd electrical problems. They knew how to fix it and I am extremely satisfied!
All my experiences at Stevenson Auto Repair have been nothing short of excellent. Bill and his entire team take care of everything. From getting us scheduled, to the courtesy call to inform us of the status of our car and subsequent total for the repair. They are timely, nice and very efficient. The bottom line...theyre a first class operation. So glad that we found Stevenson Auto Repair. You have a customer for life.
Stevenson has fantastic customer service. They are helpful, timely and personable. They seem to be very honest and fair. Theyre upfront about pricing and will explain everything to you. Also, they really seem to care about giving you a great experience. Ask about their TechNet advantages.
So nice, fair, and honest!! Great place will definitely be a long time customer!!
Everyone is super friendly and helpful. They even drove all the way up to Chicago to get a part so that they could finish my car by the end of the day. Big thanks to everyone!
Car was in bad shape after being stored for 18 months with out running. Owner of the shop was sure his shop could get my car running good. That is exactly what they did will return to them for all my automotive needs whenever I am in Kankakee. They have my car looking and feeling like it was when I drove it off the lot at Carmax. I only deal with the best, especially when it comes to my high performance vehicles prices were honest and fair as well and the staff was very professional. Thanks guys well deserved 5 star review.
Every time I’ve gone to Stevenson’s I’ve had excellent service!I love the sense of community I get there, and they have always done quality work that I trust!
This place rocks! Very friendly service and was given an amazing deal! When good year turned me away, stevenson was there to fix my problem in 10 Minutes! They turned my bad day into a great day. Thankyou!!
Friendly service. Great prices and amazing results.
Always gives good quotes, timely service, and excellent customer service. Well always return for any car care needs.
A true honest and reliable local shop! Bill or one of his staff have always walked me though the work that they performed on my vehicles and answered any questions I had. I have brought my daily drivers to them for over 15 years of many makes and models with no compliants. When I recently purchased my 68 Camaro and wanted to have it inspected, I knew there was only one place around to take it. Classics seem to be one of their specialties. A clean and well ran local business that I would definately recommend!
Came to Stevenson Auto Repair for Repair s and QUALITY Work
Always great service with a smile!
Cant even get a quote with them giving u the run around and than they want to tell you that no one gives u quote well I have got several quotes dont even waste ur time with these people
They inspection my boyfriend truck and charge him $6,000 for engine motor and repairs .......Im like thats crazy and. He dont want to pay 3,000 upfront and pay 3,000 when its done ugh.
Great prices and service
Good quality service
Fair honest place, will return
Very nice and professional
The only place I will take my vehicles ever again.
Nice people nice business.
Good service