My service advisor Morris definitely earned my business today and in the future. I was using Land Rover North Houston for my vehicle service needs but after they dropped the ball I called Land Rover West Houston and I wasnt disappointed. I spoke with Morris and he was able to schedule my service and provide me with a loaner within a few hours. The technicians are quick and do quality work. The only draw back is they require you to pay for tolls and fuel on the loaner (unlike Mercedes-Benz West or Westside Lexus) so its not a true loaner in my opinion because you are paying an up tick in service prices for the dealer to provide loaners. So that is something to consider if you are a heavy toll user like myself and have to drive a long distance.
Ernesto in the service department was awesome! I have never had such great service than I’ve had at this dealership. Thank you to Chad, the GM, too. He truly takes care of his customers!
Excellent work adding components to a new Land Rover Defender that I purchased. The sales team was able to get all of the components for the build I wanted and get the service center to install quickly and efficiently.
Awesome service, friendly staff.
Shout out to Christine Tennant in Service - great work!
Edmond took care of everything and communication was easy. Thanks!
My friend needed me to drop their car off!! It was good service and fast for my courtesy ride to come!!
Excellent buying experience