Otto Nelson is truly a five star company. They moved us twice in 6 months first after we sold our house to an apartment and then from an apartment to the new house we built. Their attention to detail their willingness to to go above and beyond to ensure that everything in this move goes as smoothly as possible is truly amazing in this day and age.
They are caring, helpful people who work hard and efficiently. I am glad I had an opportunity to work with them. Thank you!
Highly recommend. Our movers haven’t even finished yet and I can’t wait to write a review! They had immediate solutions for everything. Kind, professional, courteous and timely.
We hired Otto Nelson to move us from Illinois to Wisconsin. We combined 2 houses into one so there was a lot of items to move. The crew of 4 were very professional, kind, polite and very quick. They ended up needing a third truck and Otto Nelson sent one immediately to our old house. They were incredibly efficient and made sure to protect both houses floors, doorways and walls. They moved our items into our new house with such speed and organization. Even though they had to go on 3 floors there was never any complaining and always had a smile on their faces. They made moving so much easier and less stressful. I would highly recommend them to anyone.
I highly recommend Otto Nelson for any of your moving needs, they are AMAZING! I did a long distance move from the Chicago area to NYC, it was handled primarily by John and Mikki. John was so knowledgeable and helpful and helped me understand how much space I would need via a facetime. The day of pack up the movers were professional and efficient - it was done in under an hour and I had A LOT of boxes. All of my belongings arrived in-tact and even earlier than anticipated, which was great! The NYC team was communicative and flexible in working with some last minute conflicts that I had. The move went so smoothly thanks to Mikki, who coordinate everything and was always in touch with me. I SO appreciate Otto Nelson as I have had horrible moving experiences before. 1000% make your life easier, and go with Otto Nelson, you will be in good hands.
Although I ultimately chose to have friends help with my small move, I found Otto Nelson to be very accommodating, polite, helpful, and timely. I would also say they are priced very competitively. I highly recommend them.
I used to work here i watched Paul or driver tell a military member that it was there fault their stuff got broke durning the move that was an almost 14 hour shift watched abe n them break stuff (on accident of course)but very unprofessional hiding damage and encouraging no one to inform the owners of there now damaged property if your planning to use these people I suggest you take detailed pictures of everything they touch as a former employee I garuntee the generosity is just an act its a job and if they can get away with property damage they will if something breaks you have to find out yourself
Im really glad we went with Otto Nelson, a local mover, instead of an unknown online company. The team at Otto Nelson was responsive and helpful. They provided all the used boxes we needed which saved a lot of money and time trying to scrounge up decent boxes. They had all the different sizes needed and showed me how to tape 2 together for our giant tv. They gave us packing paper and tape which meant no messy newspaper and secure packing.They accommodated my elderly mother by dropping her furniture first. The driver was on time and called to let us know where he was and when he would arrive. We had a problem with a bed and they sent someone to fix it. Their estimate was correct and while not the cheapest it was worth it. Ive heard the online places jack up the price in the end anyway. Moving is hard enough, go with a known company that will make it easier.
Otto Nelson was amazing. Will, Caden, Kyle, and Ken moved us on the coldest day of -55 wind chill. So many businesses and schools were closed and they did not cancel on us. In fact, their first words were We are so glad you didnt cancel on us! because they wanted to move us and they were prepared with snow shovels and winter gear. They were organized, professional, protected our furniture, and were quick despite the elements. The whole team worked very well together in their communication with each other and with my family. We are so grateful to these young men for caring for our family by doing what they do best - move our stuff into our new home. I also appreciated how George came to our home before the move and personally looked over our needs so that he could provide a very accurate estimate. There were no surprises the day of the move. I also love that Otto Nelson works with the military so we were able to get boxes for free because they recycle boxes from other moving families. We will definitely be calling them to come pick up our boxes so we can pay it forward for others too. This is a great company with great workers. Thank you!
Although its just a storage place, Ive been treated well by the staff and I have no worries about my stored item.
Great move. I was very comfortable working with George Follensbe and his wife and the entire crew. They explained everything and they customized the move in so many ways to accommodate my needs. Very professional and easy to work with. Timely, clean, thorough and professional. Good work, good people and good price.
The 3 stars are only for great workers, realistically they deserve 10.Unfortunately as we know we are in a public health risk due to temperatures well below zero with numerous companies, who work indoors, closed for safety of their staff. Meanwhile, I see these poor boys having to work out in this. Shame on everyone involved, lets hope they got an outstanding tip and that they are paid EXTREMELY well for these days. Otherwise I think its safe to say we know who the a** is. Very lucky to have the men they do.
Otto Nelson Moving Company were awesome. Very polite and courteous gentlemen! They were efficient and knew what they were doing. Very happy with the results. I didnt know what to expect moving our business from one location to another but they were top-notch and set my mind at ease that they had it under control while I could concentrate on other things. Great Company!!!!
Otto Nelson is awesome! Friendly staff and they are willing to help whenever they can. They are also an ongoing supporter of Habitat for Humanity of Kenosha; they truly care about the community that they serve.
Hire this team! We moved from IL to VA and had three quotes. I chose Otto Nelson not only because they had competitive pricing, but because of George the owner. When I say owner, it didnt mean that George would close the deal and never hear from him. No, George was part of the process, amidst being the Owner. George and his crew were respectful, on time and met the timelines they described. In fact, the cost was less when it was weighed. I felt in great hands and I have two kids, which is very important as to how the family feels. I will point out that we used Otto Nelson for packing out goods and they as well did a great job to ensure the safety of our things were cared for. 5 stars and I would absolutely use Otto Nelson again in the future. Way to go to the entire team!!
Super nice people always glad to pick up there
Otto Nelson Moving & Storage is a Kenosha tradition! I am all about supporting local businesses and Otto Nelson is as local as it gets. They’ve been around for 100 years for a reason. Quality moving, exceptional customer service, and amazing staff! Plus, they offer storage and packing services.
Otto Nelson has been a Kenosha staple for as long as I can remember. We recommend them to friends and family that are moving locally or far distances. They also have storage available in case your move is delayed or prolonged, which is awesome. Great company and great staff!
Movers did a great job, but the final cost was 10% more for both moves I used them
Otto Nelsons team of movers was absolutely wonderful! The move went so smoothly because of their experience and care. I appreciate all of their help very much!
Found a hole left in my door as a result of something hitting the door during the move. When confronted about it they said theres nothing they could do. There are plenty of options for movers out there, and this company strongly does not have my recommendation.
The movers were very polite, efficient, and capable. The estimator and coordinator were also knowledgeable and were pleasant and kept us informed at every step. I would highly recommend this company for any move.
We are a military family and will be moving to Texas soon. The navy contracted Otto Nelson to pack and store our stuff until we need it in a few months and I cannot sing their praises highly enough. We had a two person crew pack all of our stuff in one day and a three person crew load it into the truck the next. Everyone was incredibly friendly and professional. They were very careful with everything, while also going very quickly. They made sure everything was done the way we wanted. They also interacted with my little kids well and didnt seem to mind when they got underfoot. I would recommend them to anyone in the area.
Great service! Everyone was very accommodating and worked withour busy schedule to deliver our goods. We highly recommend them.
I would give them negative stars if I could. DO NOT USE THIS COMPANY. I am a military member so I was not able to pick a company. These movers stole 2 of the only items I had left of my deceased mother. Two tiny crosses with almost no monetary value. They had probably hoped they could pawn them. When my items got to me they were gone. I was unable to watch them pack my items because I had already received orders. Be careful because these are thieves.
Bad customer responsiveness. Required an inconvenient in-person appointment to even give me a price quote although I was ready to provide all weight and other info needed.
Great hospital and food
Horrible experience.We moved from Racine, WI to Charleston, SC. The customer experience was sub-par. Our stuff was delayed and then on the delivery day, I receive a call from the driver that the truck broke down. So our delay turned from disappointment to more disappointment.My correspondence with one of the owners of the company was not understanding and continued to make excuses, without ever taking personal responsibility. He continually make excuses. I would never hire this company for a long-distance move.
Good team, courteous, and while we did not end up booking our move with them, they provided honesty and clear descriptions of their logistics, something that was rare in other companies. We did not book with them because of our tight delivery window across the country but they were definitely the most collected and communicative company that we talked with.
I requested a quote in June for a commercial move. Mikki told me that they would have to set up a time to come out to look at everything to give me an accurate quote. She told me she would follow up with me to schedule a time. She never followed up with me. She also said they didnt have any availability until the week of July 17th, which I was fine with. After a little over a week, I had to follow up with Mikki and finally scheduled the date for them to give us the quote. I told her that we could do either the 27th or the 28th and she said she might be able to do the 27th. She then emailed me that she couldnt do either of those dates. I called to follow up with her and she said the earliest they could do was Aug 2nd. The business that we are purchasing equipment from has to be out by the end of July. I am so disappointed that she didnt follow up with me or let me know that they wouldnt be able to get me in for a month. She stated she couldnt have followed up with me because she didnt have my information. I gave her my information when I called initially. Horrible customer service. I would not recommend wasting your time!
Nice people, in 30 min I got loaded
Great and concerned movers.
Otto Nelson and Sons Moving Company went out of their wayto make our move flawless. Could not be happier.
They moved us 5 years ago & I still have bad memories.
The crews and the office do not communicate at all. They showed up at wrong time on both days crews blaming the office and the office being unorganized. The crews also dropped our electronics on the ground and left all of their trash(food, drinks, and etc) in each rooms. Just horrible.