This place is amazing! I love the decor, very old school. The ice cream sandwiches are so good. You must give them a try. You wont be disappointed!
So excited to find this place. Great variety, nice clean building and the staff was super helpful and friendly. Cant wait to try the whole menu!
The vegan chocolate ice cream sandwich was just delicious! And the cashier was very nice. Great place for a treat!
The ice cream cookie sandwiches are so yummy! I love the variety and unique flavors.The staff was also incredibly nice and patient while my husband and I picked out our flavors. I cant wait to take a trip back!*Second trip, was just a good! We tried two new flavors and I havent found one I dont like.
Amazing! Stopped in here spur of the moment after being at the shop next door, and so glad we did! Got two cookies and two ice cream sandwiches, and those were the best dang ice sammies Ive ever had. Unique flavors, unique decor, and the lady there was super nice. Will be back next time Im in the area!
This place has the best ice cream sandwiches in town. They have many flavors to choose from as well. They have really good cookies as well. Check them out!
Retro vibes with new tastes. We had three ice cream sandwiches and each was uniquely delicious. We were also lucky enough to visit on a food truck day. The building had a good deal of seating and has been well decked out. Of the handful of ice cream sandwiches, there was a great deal of variety. I would certainly recommend this to all ice cream lovers.
Love, love, love this place! I first discovered them at a food truck festival last year and was thrilled to see they opened a storefront on my side of town! Im lactose and soy intolerant and love Vegan Powers. The chocolate ice cream is coconut based and the brownie its sandwiched between is to die for. I also like that the owner is super connected and involved in the community, one of the biggest champions for the GR food truck scene, and all around a nice guy. I send everyone this way for a fun and unique experience.
Delicious desserts here. We’ve stopped here a couple times, and whatever we’ve gotten has been solid.
Great food, amazing people. my car ran out of gas and they filled my tank up completely put of the kindness of their hearts. if i could rate 1 million stars i would
Always fun to try their one of a kind ice cream and boba drinks. Love the theme as much as the snacks/treats! Keep it up!
Amazing desserts, amazing artwork. Love every visit.
Yummy unique stuff! Loved the key lime bar! A little pricey but a worthy treat.
Tried their Chubby Unicorn through Stella’s Lounge and it’s extremely good. The texture of the cookie compliments everything very well
I hosted a wedding shower for my close friends at Palmer Park this past weekend, and the assorted, individually-packaged treats from Underground Cookie Club were a huge crowd-pleaser! UCC offers the option to rent a freezer for events, so our guests could simply help themselves to perfectly frozen ice cream sandwiches any time they wanted. Many even went back for seconds! Plus, UCC offers several vegan and gluten-free / dairy-free options to accommodate a variety of dietary needs.Alan delivered the freezer to us at the park (during a rainstorm!) before the event started, and came back to pick it up once we had finished-- it was so easy and convenient. I highly recommend Underground Cookie Club for events of all sizes!
Yummy and many unique options. Wish they were not so far out though
Went for the first time and it’s a fun place as far as the exterior and decor, the c-money cookie sandwich wasn’t bad, the customer service needs a lot of work. Wasn’t greeted and practically had to beg for a spoon as one of the workers insisted I eat it by hand, even after I repeatedly asked for a spoon. They weren’t friendly at all. Probably won’t return.
First tried them when the ice cream truck came to my job. Every since then I have been hooked! My kids love the ice cream sandwiches too. You will not be disappointed! And buy 2 for yourself, they are too good to just buy 1.
Service was wonderful. Friendly staff with amazing treats.
This place is seriously amazing! Tried multiple ice cream cookie sandwiches and they were all SO good!
Best ice cream and cookies anywhere
One of the coolest places ever! Each ice cream sandwich is associated with a pop culture reference (like Star Wars or Superman) and has a blurb associated with it. The walls are covered in colorful art and graffiti. The food was yummy as well. Its a bit on the expensive side considering the portion size, but you are also paying for the experience. They also serve cookies as well. A neat little hole in the wall that is definitely worth checking out!
This place was named best dessert in GR and although this ice cream sandwich was great it did not take top spot in my opinion. The inside gives off a comic book vibe with strange decor but interesting and different. The staff are super friendly and knowledgeable about their products too.This is just a super odd location, they would do better business in the city.
Love that you decided to do delivery during this quarantine. Every sandwich Ive had has been amazing as well as the ones my wife and son and neighbors got. Keep up the delicious work!
I walked in the door and the smell of fresh baked sweets was amazing. The owner was really nice, and made sure I knew I could get toppings on the sides of my ice cream sandwich. All the choices were amazing looking. I added a boba with lemonade which hit the spot. Ill be stopping in here again when I am over this way. Seriously, check this place out.
Amazing atmosphere and friendly staff :D
This place was so much fun! It is my first time being here and an impression has been made. Its a very comfy atmosphere and the design is awesome. Its a fun place to see comics, music, and movie references. The ice cream sandwiches are awesome and the names are hilarious. Would definitely come back. So excited for this summer and the opening of their new place in downtown Muskegon!
This place rocks. All the 80s and 90s pop culture references are amazing, so the atmosphere is great, but its nothing compared to the food. Their signature ice cream sandwiches are delicious and they have a good variety, including a vegan option that may give you Vegan Powers. They are also selling their cookies and ice cream, as well as Italian Ice from Zenos, another local vendor, and all of it is very tasty. I will be stopping in often for a quick treat.
We really enjoyed the atmosphere and decor of Underground Cookie Club. Its very retro and brought back some nostalgic feelings. We tried some of the ice cream sandwiches. They were absolutely delicious. I couldnt finish mine, because it was very sugary, but would be happy to go back and split one with someone!
Word of mouth brought our family here on a hot Saturday afternoon.The geek-cool decor drew me in, then I saw the colorful menu featuring sharp images of the featured ice cream cookie sandwiches. WOW. Tough decision. I loved The Dude and am looking forward to returning many times and experiencing the others.
Very retro decor. Creative and unique desserts to satisfy your sweet tooth. I havent tried the cookies yet(theyre usually out by the time I get there) but the ice cream sandwiches are good! Workers are friendly, too.
You couldnt pay me to eat this. Incredibly rude owner.
I cant express how much I like the ice cream here. The ice cream sandwiches are next-level and everything has a really cool retro aesthetic. This place deserves way more attention than it gets
They came up with a great concoction! Really unique place. First saw them through their food truck. I would go there again.
Ive given this place 3 tries through the past couple of months. Just a warning that the 3 times Ive been there its always been around the same time and there arent many people there. So I may be going at a bad time.I tried 3 different ice cream sandwiches and while they were okay, they arent anything to go nuts over in my opinion. Everytime the ice cream sandwich seemed to have made pretty far in advance, which they are frozen so its fine. I just am left with wanting something a little more beyond what is offered with the current sandwiches. The ice cream is always fine but the actual top and bottom sandwich parts are usually pretty lackluster and one dimensional.My main complaint:The people working the counter never seem to be happy to be there. The three times I had been there I would be the only one that was there and they still acted like I was interrupting them. I asked for some direction and recommendations my first time and the man working the counter just seemed annoyed.The girl that Ive interacted with was nicer but it was still a pretty cold interaction.Overall I say give the place a try as every business deserves a chance and I want small businesses to succeed. Maybe youll enjoy the sandwiches more than me.I just personally will not be returning and if someone asked me whether or not I recommend the place Id say skip it.
Cute shop. Fun nastalgic decor. Ice cream sandwiches were pretty good, but $5.00 ea seems a little steep, especially when buying for a family. Guy behind the counter was not friendly, even somewhat rude when asked questions about the different sandwiches (Maybe he was having a bad day), But the lady was very nice and full smiles. I wouldnt discourage trying it for yourself, but we were disappointed in the experience as a whole.
This place is so delicious it is addicting. Weve done team outings here multiple times because our entire department loves this place. You cant go wrong with any of the sandwiches.
Just had delivery dropped at house. Great service and great desserts! Cant wait to eat them.
Im not usually much if a dessert person, but everything Ive had at UCC has been delicious. I find myself craving cookies. A first in my life! If you are on the other side of town, and it seems like a bit of a drive, I assure you, its definitely worth it.
Delicious ice cream sandwiches, and they use moo-ville ice-cream.
Amazing place to stop for dessert. Ice cream sandwiches are varied and delicious, and the Italian ice is incredible! Inviting, fun atmosphere, filled with pop culture references and bright colors. Well definitely be back!
The interior is decorated with movies, comics, and awesome artwork. The icecream sandwiches are incredible in taste and design. My kids had an great time looking around and picking out what they wanted.
The decor is outstanding! Walk in and instantly love the place. I honestly think it should be a comic,coffee game place but the desserts are great. will return
Really cool place! The decorations are awesome and the ice cream cookies were delicious! We will be back!
Very good deserts. I really like the vegan ice cream scoop. And the new cake on a stick .
We were rather disappointed in the prices, but especially the fact one or two of their dairy free options had butter. If you have allergies, or are vegan, beware. We found the staff unfriendly and short with us, especially as I tried figuring out what my son could have.
Cool decor, good idea, but youre going to need a more friendly approach to keep this place alive. DO NOT bring children. I should have known by the sarcastic sign that greeted us as we walked in stating they werent Chucky Cheese. My children we very well behaved and we even ate outside. However when we had to use the bathroom to wash our hands we were starred down with a disgruntled huff and eye roll from the manager! My daughter got locked in the bathroom and the he tried saying it was my son! (The door locked from the outside and she got locked in and was crying because she couldnt get out! Im sure it doesnt meet code!) If you cant handle people, muchless kids, youll never keep a place like this open.... especially when you name your ice cream sandwiches chubby unicorn! Youre marketing kids! But you made it very clear theyre not welcome by your body language, eye rolling, and comments!!! I have no need to ever return here.
Love it! The decor is so fun! Great customer service! My hubby loves the Retro ice cream sandwich! Definitely recommend! They also have a mobile food trailer that they take to local events!
Google recommend it so I dragged my roommate along to check it out and we love it. Very high input environment, very colorful and artsy. Ice cream sammies were delicious! MoD Sebastian was super sweet.
Just meh. I got the cherry quinn. The ice cream was good, the brownie was ok and the cherry cookie was disappointing. I tried my friends elliot and it wasn’t anything special either. The tables are cool and the atmosphere was positive, but no need for another visit.
I brought my mom, my niece, and my 3 kids. I told the girl working that Ive never been here, and asked how it works. She told me that the ice cream sandwiches are made ahead of time, and pointed to the wall and said to pick from the wall. Then she went to hang out with her friends that happened to be there. When we were ready, she seemed super annoyed to have to leave her friends to serve us. My teenage son would not get anything because he thought the place was sketchy. The ice cream sandwiches were good, however i question the freshness of the product. The girls friends were in and out and eventually brought her a pizza. Not impressed. I spent over $30 for a sub-par product and bad service.
This place is awesome!!!!! For anybody who likes a retro place to eat some amazing ice cream treats!!!! 100/100 favorite ice cream place!
So delicious, awesome service, and we LOVE that they have vegan options.
Fun place to stop for a ice cream sandwich my favorite is the mont chocolate chip ice cream with the chocolate Brownies
Awesome decor! Many options to choose from. Definitely try the chubby unicorn!
Have not had a bad flavor yet!
Very underwhelming. The product was ok but staff could not have been any less interested in her job. We were the only customers and first-timers. She was zero help with the menu and didn’t point out things like we could have our sandwiches “rolled”....i noticed that sign after the fact. She just seemed like she didn’t want to be there. We wanted to try the place for awhile, we did, and we won’t be rushing to get back.
Amazing ice cream sandwiches and the staff is always helpful and have great customer service each time I visit. A hidden gem off of division!
That’s a damned good cookie
Well for starters the guy was extremely rude. The decor was pretty cool though. Our ice cream sandwiches were very hard and the ice cream had frost bite. It was definitely not worth the money we spent.
Was very bright and comfortable and the ice cream sandwich was great
Very good ice cream sandwiches. There are some very creative versions or you can create your own.
Excellent desserts! Great take-out option so you can enjoy at home.
Ice cream sandwiches were awesome there is a wide variety to select from, very unique and clean dining room.
Delicious. Only had the mint brownie ice cream sandwich so far so it seems a little pricey so far but really delicious. Ill be back for sure
If youve never been... GO! Love the vegan birthday cake option!
Incredibly delicious ice cream cookies!
Awesome environment awesome people and incredible unique ice cream treats.
This place is amazing, takes me back to my childhood. Great cookies too!
Best ice cream sandwich Ive ever had!
Cookie was yummy 😋 granddaughter had ice cream brownie she loved it ! Try this place you wont be disappointed 😉
Ice cream sandwiches are very yummy, creative and fun combos BUT for a place thats filled with comic characters and movie themed, it is definitely not kid friendly.It started with the unfriendly sarcastic toned sign that greets you, to the manager that was openly preturbed that children were in the place. At $5 a pop and 15 paying customers, youd think the manager could fake a smile and be even a little tolerant to customers who were only in the place to order, pay then sat outside. Note: the kids were good, they stayed outside at picnic tables, but apparently touched a window bc while we were still there he came out and loudly sighed as he wiped a spot, then about fainted at the intake of breathe in disgust bc 1 clear lid got overlooked when the kids cleaned up their trash.Great concept, but no need to go there, too many other good places to spend our money.
Love their ice cream cookies! Cant wait to go back!
My ice cream sandwich was very good however customer service is not great what so ever. Guy makes it seem like your bothering him if you have any questions. Wouldn’t go back for that reason 🤷🏼♀️
I so badly wanted to love this place... but I can not get over how UNFRIENDLY the man was who was working(guessing the owner, hes the one in the fb videos). He seemed very annoyed we were there right from the get go.I told him it was our first time there and theres a lot to look at (referring to the picture wall menu). He literally made a half smile/smirk and said nothing more. Not a cool, thanks for checking us out or have any questions? ... Nothing.... infact all he said to us was $32.84, Do you want this in a bag and here you go.No thank you! No enjoy! NADA!!!I am so disappointed!!! I had been following the shop on Facebook for a bit and had high expectations that were completely squashed. It doesnt hurt to BE NICE Dude! You have a cool place, cool product but horrible attitude. So was it a bad day or are you just that unfriendly?OH... and P.S. if you have kids beware of the grimaces you will receive if any of them dare to touch a sticker or print thats for sale in his store. Unbelieveable. 😑
This place is amazing. Not so much if youre diabetic...
The flavors that they had for icecream sandwiches were were awesome!
In search for a good dessert place? Look no further! impressed with the atomosphere, décor, and the Mana float!
Cute environment, friendly staff, and the Chubby Unicorn is delicious.
Amazing is all I can say!
This place is worth checking out.
The ice cream cookies are amazing.
Keep being awesome
Great cookies and friendly staff.
Very disappointing! Bland cookies and uninteresting flavorless icecream. Yuck.
Lots of funky flavors!
Super yummy! Creative, delicious, and the decor is super fun!
We had the ice cream sandwiches, absolutely amazing!
Hands down best place in Grand Rapids for desserts. Their icecream bars hold up pretty well on the 20 minute drive home to be frozen.
Harley Quinn, or really anything all yummy
Fun vibe and fantastic cookies and ice cream