I am very happy with the wonderful service in this office. Dr McCae & his assistant Kay are great to work with. They make the experience of getting hearing aids as pleasant as can be!
I cannot say enough about the Audiologist (Dr.) and the receptionist at the Kerville office. The Beltone store closest to us does not have an Audiologist. We drove 4 hours from Cameron Texas to Kerville Texas because of the awesome service that they give me. So we will continue to travel eight whole hours because of the top drawer service that we are actually receiving from this amazing team.They make me feel like family and that is a hard commodity to come by these days. Beltone can count on me as a customer from here on out.
Great people to deal with concerning your hearing needs. Several years in a willingness to refer my friends.
Spectrum Audiology in Kerrville Texas has exceeded all of my expectations for about 12 years. It’s no fun to find out you need hearing aids but I’m sure glad I went here. Mr. McCrae listened to what I wanted, provided it, and has maintained my hearing aids all these years. From the first day he put them in my ears, it has changed my life. I would never go anywhere else. Thank you!!
I am a recent Client of Miracle Ear. I am very pleased with the results and would recommend them to anyone. They are so comfortable I forget I have them in. Karla Muller is a very qualified, caring Specialist. It is always a pleasure dealing with her and her Receptionist.They are two exceptional women.Lila M. Newman (Client)
The very best hearing aid company to do business with best customer service I ever hadI have been using them for over ten years I drive from San Antonio to Kerrville because of customer serviceMikeGower
Excellent service. James is always so accommodating and very helpful. My mom is 92 years of age and she trusts him because of his attitude. We recommend him to everyone we can.
The doctor and staff were very informative, helpful and cheerful. It was a great experience!
I had a good and helpful experience here.
James is very good at what he does and works to build relationships with his clients... Kay is also great but I didn’t get to see her this time. Wonderful service at Spectrum Audiology
A major life changing event! I don’t just mean meeting a couple of the friendliest people in Kerrville, Jim and Kay at Spectrum Audiology!!! I got relief after years of suffering from migraines and tinnitus, thank you very much guys for all the help and immediate in office repair service !
Jim McCrae goes out of his way to satisfy his clients. I have been using Spectrum Audiology and Beltline products since 2011. I have been totally satisfied with the product and service.
Jim and Kay are super nice, happy and helpful!
Very pleased. Friendly atmosphere, knowledge and my appointment was on time. Great crew.
Always very fast and friendly service, with smiling faces!
I have the Belton Amaze hearing aids. They are awesome. The staff at Kerrville Spectrum by Beltone have exceeded my expectations in obtaining, setup, adjusting my units to give me the best hearing. They also assisted me with setting me up with the Beltone App to allow me to connect my units to my cell phone via Bluetooth so I can now stream music/phone calls/TV, a great plus. I am very pleased and recommend Kerrville Spectrum by Beltone for Audiology service.
Kay always makes me feel welcome when I walk in the door. Jim always makes me smile while he fixes whatever problem I thought I had.
Usually waiting time for appointments is next to nonexistent. They are usually ready for you when you arrive with a smile and a friendly greeting.
Love the service there recommend. This. For everyone who has hearing problems
Great service and helpful staff...As a maintenance director of a senior center, I had a technical issue with some residents television and i walked in at closing time with technical issues....The staff was patient, helped me troubleshoot the issue and allowed me to get the televisions fixed and.... made senior citizens very happy
Friendly and speedy service!
They know their product and their customers. Kay is always helpful.
Great experience
They were fast, efficient, and very kind.