Where do I start? This place was a huge life saver. Jamie the mechanic was outstanding. Super knowledgeable. The girl in the office was also excellent. All around great experience! I found my mechanic in key west! Great job guys!

Best mechanic ever. I recommend him very highly.

I took my vehicle in on 1 Sep 20 for an alignment. They told me it may require additional parts (camber bolts) but wouldnt do any work until they contacted me first. Sounded fine and fair to me. They called me and said it needed them. So an $80 alignment turned into a $480 job (alignment and camber bolts installed). I declined the service. I go to pick up my vehicle. Surprise, I owe them $50 just for looking. Fair enough I guess, but feel that they should have mentioned this when I dropped the car off.That is not the worst part though. I took it to the dealership. They literally just called me. No extra parts needed, a straight forward alignment. I normally dont write reviews but in this case I had to. Quality Auto is a sham. Their dishonesty is deplorable. How many customers have they swindled like this? Dont be one of them! Take your vehicle elsewhere, anywhere but there. I will tell EVERYBODY I know about how they tried to hustle me. Their is NO quality in Quality Auto.

Highly recommend this place!!!! Jaime and his team are the best in the keys. Very honest and professional quality auto puts out quality work and quality customer service!!!!

Jamie maintains our Diesel Ford Dually, BMW X5 amd Jeep Wrangler! Excellent service and pricing!

Set up an appointment to get an alignment for my truck. Was told $80 for an alignment. Cool. Got my truck there early. Owner tells me it’s gonna be $160 because he has to adjust my toe. The toe is the main part of your alignment. So he basically tried to double charge me. If I hadn’t called another mechanic, I would’ve been fooled.

Happy with their service. Ordered whatever part I needed online and took my GTI to Quality Auto. Ordering new tires online and will bring it back to Quality Auto to get them mounted on. Thank you!

Local - Friendly- Honest-- & Nice folks

Qualitys people really shined on ourMercedes RV breakdown onMay 23rd in Key West. No appointment,just squeezed in at 4 pm.They overnighted the partsand worked Saturday to help us getback on schedule.Absolute pleasure to work with.Thank You!Lee and Julie. Longwood Fl.

Jamie is a really good mechanic. 5*

Very helpful great customer service they are quick an do a great job

They charged me 100$ for an alignment and said it couldnt be aligned properly because it needed new control arms. I ended up having to take it to another shop to get it properly aligned. I wouldnt recommend getting work done here.

Trustworthy, friendly service.

Good and friendly service, quick turnover. We are traveling (so out of our home territory) and our Ford F350 Diesel needed an oil and filter change. I called and was told to come on in. Jaime was knowledgable and gave me a good overview of what my diesel needed and why. We are very pleased. (There are also some places near to shop at or eat if you need to wait and kill some time).

Got 4 tires mounted and balanced and had the car aligned, everything went well with that simple job. I also had them look into my O2 sensor wiring because I suspected it was damaged, they removed an extension plug before deciding that they were unable to complete the job, they called and said they couldn’t do it which I was fine with, but instead of putting the extension plug back (just clips in on each side) they left it removed which means the connectors on the wiring harness were left exposed and the O2 sensor for bank 1 was no longer connected to anything.

Had a nail go through a tire. They patched it and I was on my way. Next morning tire flat, patch failed, and they couldn’t fix it. Needed a new tire which they didn’t have in stock so I had to find another place to fix it. No refund and I still had to go buy a new tire while loosing another morning on vacation to deal with this.

These guys are awesome. Sent my 2013 pathfinder to them to replace the alternator( first time i have ever had someone else work on my vehicles) and they did it cheaper than anywhere around. They do high quality work and have high quality employees. They are very helpful and able to find parts quickly that are hard to get. This car rides my family of 5 to north florida and back and glad I know they will be safe. Thanks guys for taking care of it while I was underway.

We had to replace a tire due to a nail. Luanne was very helpful in getting us the exact tire we needed delivered in a day. After trying to get the tire from another shop and them ordering the wrong tire, and being rude to us, this was a nice change of pace. The guys were able to put the tire on right away. Great place to do business and well be back is we need any tire or auto repairs.

Had major issues with my 2006 Ford F-250. They were better than the local Ford dealership that could not repair my truck so I towed it to Quality Diesel and they were able to do the needed repairs to get me back on the road. HIGHLY RECOMMENDED FOR ANYONE WHO NEEDS WORK ON A DIESEL.They have professional staff in the office and professional mechanics who are available to diagnose and do the work.

The BEST! I’m new to the area and tried two other places before this place and others didn’t care much to help me with my car issues. Jamie and his team worked long hours and was able to find the problem. Ladies in the front office are very nice too. I will definitely recommend this place. Thank You!

The team at Quality Auto has been one of the few positive things we have encountered during this miserable Key West trip. This shop is super well run & they know their stuff. They are very busy but made time to tend to the van that we literally just bought in KW that croaked just outside town. The tow truck driver from Anchor Towing recommended Quality Auto and we are glad he did. They are great mechanics, office staff, etc and very accommodating. Give them your business.

Great shop, stopped in with a nail in my tire. Within. 20 minutes it was plugged and I was back on the road. Clean office nice people

Mechanics are great one of the front staff ladies is ehh and Ive never had a bill less than 1000 bucks labor 🤔🤔 Im a local and trust the Mechanics but the pricing throws me off sometimes

Great staff. I was in town from Ohio and they did a service for me

Really enjoyed my experience here. Excellent work and nice people.

I am 100% satisfied With Quality Auto & Diesel Repair Inc. They figured out the problem and gave me a reasonable estimate.They worked after hours on a Saturday to fix my broken car. All the employees were helpful .I’ve lived here in the keys for about seven years now and it’s hard to find honest Automotive shops here.I will be telling all of my friends and family about this place and definitely use them for now on.Thank you for the excellent customer service.

With my profession I visit most of the auto shops and feel confident in saying these guys run a solid shop and seem to get you in and out with few returns on same issue. Nice group of guys. Bilingual for the Spanish speaking patrons

I was lucky to find Quality Auto. I was having trouble with my Chevrolet Silverado diesel and called them up to see if they could take a look at it. They said to bring it over right away and well take a look. They found the problem right away. They could have easily told me a bunch of things were wrong but did not. I was expecting a very large repair bill but was pleasantly surprised that they didnt try to pad the bill and fixed the problem. I recommend Quality Auto & Diesel Repair to everyone!Thanks youBill Daeschlein

I had Problems with Several another Shop but This place was Very Good at Electronic Issues and reasonably Fast, They did what they said they would Do .Good Job .

Mercedes and Big Truck GeniusLatest dianostic equipment including MB 38 pin connector. Got my MB out of limp mode when I thought my only option was towing up the keys. Up to date, clean and polite. Very nice experience. Right behind Sandle Factory on Stock Island. Easy bus access N or S.

Friendly, professional and quick. Ill be back.

These guys are quick and reasonable rates will diffenlty go back when something breaks

Fast service, awesome staff, great price! Thanks guys!!

Great service, super nice staff!

Friendly, knowledgeable and professional, fast work reasonable prices.

High quality service

Its a good place to take care your car

Ridiculously over priced. They charge $100 to read a code when NAPA charges $0.

Good service

Excellent mechanics

Shady

Good customer service good mechanics

Perfect