Great service, very knowledgeable and friendly staff. Wow they have EVERYTHING. Including home supplies, power tools, Benjamin Moore paint, electrical, plumbing, gardening, marine supplies, widgets etc etc. It was incredible and the staff is super. And no Im not related to anyone there, I just appreciate excellence.
Forget the big box hwd store. The staff is so knowledgeable. You cant fix it theyre probably going to guide you through it
This place is awesome.....2 people in line another cashier shows up. Looking for something, immediate knowledgeable help and for a new guy, Joe is doing exceptionally well too.
If u ever need anything wether its available there or not your going to find a knowledgeable staff readily available for you. Organized and clean store.
I never imagined a hardware store as helpful and happy as this is Strunk Ace hardware. These people will greet you with a smile and take you by the hand to bring you to the products that you request. I could go on at length, but I will tell you that they deserve five stars, four hearts, and if I could I would pin a medal on their chests. Only in heaven would all the retail stores be as wonderful as these people are.
Very very helpful, people work here! Its a pleasure to deal with them. Highly recommended to shop here. and by the way very good selection of hardware!
Thank you for the excellent service. The morning manager went above and beyond for my husbands request.
Ace is the Place!! Staff were very helpful & knowledgable. Great place to go because they have almost anything you need.
Large selection of hardware and very knowledgeable staff.
Very friendly, helpful and knowledgeable associates even though the hardware store is small, i can always count on finding what i need, if they dont have the item, I am directed to a substitute that is just as good.
Great selection of good tools, hardware, kitchen stuff and mich more!!
They have everything you need, a lot of times more than the boat supply store. And the service there was outstanding, friendly and courteous
Best place. Knowledgeable & helpful staff
Huge hardware store, with really friendly staff. I had a question about a few screws, they went out of their way to help me and even went as far as saying they don’t have it but recommended other stores that might. Highly recommended.
Staff are helpful, knowledgeable and go the extra mile.
I love this hardware store. They have everything you could need and a very knowledgeable staff. I love the nuts and bolts counter in the back.
Great selection, knowledgeable & friendly staff, all around good general hardware store.
Good service, great people, had more things I needed then home depot. Would rather shop here. Will be back.
Great staff large assortment of supplies best on the island
Good old fashion hardware store. Had most everything. The staff was helpful and friendly.
Its your mom& pop hardware store. If you need something quick and dont want to search everywhere, go here.
So much better service than big box. More and better fasteners and help.
When you need to get an answer for your project this is the place to go. Their knowledgeable staff will set you straight.
The friendliest little hardware store in the keys. Dont let the size fool you. They have everything.
Not crowded quick in & out
Theyre the best! Knowledgeable, friendly, patient with the DYIer. Go here first before the big box home improvement place; itll save you time and money!
The cashier went to show where to find an electric mixer that I couldnt find by myself. Awesome detail. Will go back.
They always have what I need.
Best place to buy stuff. Its the helpful place.
I had a very successful trip to Strunk. The associate helped me find what I needed and gave me great advice about about a couple of other things. I value good customer service and I always get it at Strunk.
Locally owned and operated
They have what Home Depot does not with a very knowledgable staff
They have everything you need, fast, friendly, reasonable prices, parking is a little bit of a problem, depending on the time of the day.
Super nice staff and great place to shop. They carry a lot of things that you cant get anywhere else at competitive prices
They usually have what you need. And if they dont, you can count on them for honest, knowledgeable, and kind direction on how and where to get what you need. A true gem in Key West! Always superb customer service. Natalie and Bart in the paint department were my angels during quarantine!
My husband went in for a special bug spray, and Sherry said you do not carry it. But we can order it, then after looking for a product that you had . Because if you do not carry you have something just like. She said let’s look up the ingredients and. Prosecuted to look for that in your products. My husband was so happy with her and customer service. She went above and beyond for us. Please share her. And the product work and we went back for more. That why we love Ace stores
Struck is alway AWESOME!
Best Ace Hardware Ive ever been in
We travel to Key West as much as possible and we always wind up going to Strunks to get parts for our camper. They have a great friendly and helpful staff and anything you need to get back up and running.
Really nice store! Have a lot of stuff! Very friendly staff!
They always have what you need and staff is very helpful.
Fixed a leaky sink thanks for the parts
Great customer service ! I always am offered assistance . Amazing variety of products!
This hardware store has it all and the employees will bend over backwards to get you what you need even if it means sending you to their competition these people are great to have in our community
They always have what I need and the people that work there are usually very nice
A great hardware store. They generally have what you need plus interesting finds with a KW lean.The staff there are super helpful as well
This store is different than other ACE stores along the island chain. Its more themed and larger. Even their coupons are only good at this store and ones from others are not. But, the coupons never expire. I just redeemed one that was six months old. They carry a good supply and variety so check it out one day instead of the Home Depot run.
Good selection, decent prices, staff not always friendly or knowledgable.
The staff is very knowledgeable, great, with a mom&pop flair. They have a lot of small items a larger retailer would not carry.
Very helpful.
Helpful, knowledgeable staff makes every visit easy. Big, well-stocked store. Ive never been disappointed.
Best people, best place for fasteners, nice reward card!! We love this place!!
The staff is extremely helpful and knowledgeable. And had things I needed and things I didnt even know existed yet. When I couldnt find something they helped me with no issue find what I needed or advice on other things to help. Or even other places I could find something to help my issue at hand. The staff went above and beyond about that help. And seemed genuinely interested in helping out. I would go back again.
Staff was helpful, friendly and knowledgeable. Mentioned my military background and after providing proof of service, I promptly recieved a 10% discount and a thank you sir for your service, from the cashier. Its not about the money folks, its a respect thing. Some places like the BIG ORANGE BOX dont get this concept. Earlier in the day, I was told by a manager at the BIG ORANGE BOX, Sorry, but your the wrong kind of Veteran to get a discount. I didnt know there was a wrong kind of Veteran.So, Strunk Ace Hardware has earned a life long customer.
Huge inventory. Folks in paint department very knowledgeable. Parking reasonably easy considering its Key West. Most people pretty helpful in the store with a good attitude.
Amazing hardware store. We were headed there and my wife said hey there is Home Depot. Against my better judgement but trying to respect my wifes input I stopped. That was a waste of 20 minutes. So back on track to Strunk Ace Hardware Store.They had everything we needed and people there to help us with our needs.If you want to save time I suggest Strunks Ace Hardware.
Great hometown hardware store. Great selection, service. Go here, not to Home Depot!
They have everything, and very friendly service.
I had to take my business to The big box store not this local Ace hardware, because they have fully capitulated to the tyrannical mandates of the Wuhan flu. American businesses should have more common sense pride and respect for liberty but I guess the market will have to let them hear it.
Great staff to help you find what you need.
We have done business there for years. The old way is that is looking for an odd part they will find it or know where to find it ! One stop solutions.
Amazeballs, found toilet parts, friendly people
I love Strunk Ace! Staff is friendly and helpful, never stressed by poor management and under staffing. Store is kept well organized, ckean, and stocked with everything you need. Keep up the good work!
They have a great selection of Traeger products!
Friendly, well-stocked all purpose Ace Hardware store. You need it, they have it. Paint section is great and can match any color. Great selection of power tools.
I am not sure if this store has long family roots, but they act like it. Very good custom service! Very helpful even if the issue is complicated and odd.
Cool place feels a little country when you step inside of it it reminds me of Ace Hardware in Port St Lucie they have interesting odds and ends things you cant find in other stores will never stop going keep up the good work people always need an ace in their neighborhood
What kind of hardware do you need? Go straight to STRUNK HARDWARE for it! Nails and screws of all sizes and description, shingles, paint, brushes, rollers/handles, sheet rock and accessories. Cant remember all that they do have, but, go see them! Should they not have it, they are able to fulfill your request. They even have an older pickup truck on display for your enjoyment! :) 12/10/18
Exceedingly friendly, helpful staff, well stocked, full service hardware and more!
Try to go here if you are unhappy with Home Depot. The service and sincerity are outstanding. I find items here that cannot easily be found elsewhere and there is plenty of staff who are on top of their game to help you.
Very kool hardware store. Would be unlikely to not have whatever you are looking for. Employees are very helpful and friendly. The checkout people could be a little more cheery.
A welcome and superior alternative to home depot and dam if they dont have what im looking for most of the time. The staff never inconvenienced to answer questions. Very consistent friendliness. Best part is they ARE NOT HOME DEPOT!!!
Some of the older men there are very condescending. Even when they were doing nothing but chatting with other staff when I needed help. Next time I will go to Home Depo where people are happy to help you.
Their commercial says that Ace is the place with the helpful hardware folks. They are not that friendly thats Strunk.
Best store on the island.
Well stocked and helpful staff. Great alternative to the big box stores down the road.
Awesome we showed up a few mins past closing time and they welcomed and helped us like they were opening. I felt so bad as I know people want to go home. We are visiting area and brought bikes but forgot our bike locks. Helped out taking time to show us to aisle where locks were and cashier so friendly. Nobody rushed us out, and they were so pleasant. Awesome customer service.
Excellent hardware supply. Friendly, courteous and well informed staff. Great nuts and bolts counter.
Strunks is more of a store than the other giant hardware chain, which is more like a ginormous warehouse. Strunks is much easier for me to find stuff in; they have some different and more fun merchandise, and the service is outstanding.
There is very few times working in the contractor world you run into supplier who knows their trade to the subject matter expert level. If you want a subject matter expert in hardware head to this location and speak with Jim! Hands down the most knowledgeable person when it comes to hardware and fasteners. Helped us thru a critical installation to a specialized material.Plus the staff is extremely friendly and welcoming. I walked in and explained my issue and the lady at the front directed me to the back in the hardware section. The staff in the back help me achieve the gold on my project.Once again if you have a hardware or fastener problem head here and go find Jim he has the knowledge to solve the problem.
Great hardware store. Locally owned. Lots of options on bolts, anchors. Good selection of power tools.
Wonderful local hardware store with a knowledgeable paint team.
Got almost everything you need, good service
The hardware sof your dreams. Hard to ask for something they dont have. Expert consultants on almost every subject.
We always shop locally. Great service. Good prices.
A fantastic resource if you are staying in Key West. They have a little bit of everything, & they are consistently friendly & helpful.
Great place for hard to find items.
Great service and selection
You will find everything you need....plus.. at this place. Staff is Always knowledgeable & helpful.
Despite the limited selection of certain things (that is usually on hand at HD), I have gone to Strunk Ace Hardware in the past for their customer service. I was disappointed on my last (and perhaps final) trip there though, when I asked for a self closing shower valve, the only one left was on display. They said it may he a week before more arrive, so I asked if I could just buy the floor display model. The plumbing section attendant said no, I could wait until more come in next week. I was on a time line for this project so I appealed to him again, saying this one would be fine, didnt really care about the wear it received, he then gave me a rather loud and firm sounding NO and turned around and walked away, leaving me and the other gentleman that was helping me (who was nice but didnt know plumbing). Rather put off by this fella, I set down the other items I was purchasing and left the store immediately. Didnt really get a friendly vibe from the front cashier either.Too bad, I like supporting locally businesses, but not if they treat customers like that. Found what I needed on amazon for the same price and it arrives tomorrow.
A great hardware store. Well stocked. Helpful staff. Good place to find small o-rings. Also, this place is Fastener City. Knowledgeable fastener staff.
Had to get a key remade (see Carribean House Review)
The cashiers a very nice but the people that addictive The clerk in the department of rude
Great local hardware store.. good selection. Great staff.
Decent hardware selection if you dont feel like (or dont have means) to travel to the Home Depot a few miles away.
Everyone is always willing to help! They have the things that Home Hepot does not!
These people are the best consumer oriented retailers, I have ever dealt with. They are there to help and seem to be hired with a sense of humour, as well.Retail staff from a whole multitude of suppliers and services could well learn from these folks, the true value of serving customers well.The minute a line starts to form at the cash register, the word goes out and all staff march up-front. They well know that Ka-ching does not happen at the back of the store, it is always at the check-out!Well done.
Good hardware store.