Love it. Is pricey, but once in a while its nice. Plus the clothes are interchangeable.
Very friendly staff. Great experience
Amazing Store, People Awesome & 🧸 the most adorable. Definitely be back.
This is the second time I have purchased something from this location. both times were equally enjoyable.
I understand everything that is going on, however employers have no sense of direction or urgency. It was our first time there and the experience definitely warrant the cost. Also, has a $10 off $40 from. The mall app. It had no exclusions written on it. I was told “I don’t think you can combine it”
My kids were super excited to go, and to their credit, they stayed fairly enthusiastic throughout the tedious process. But even though I got in line immediately and the line was only to the door, not out it, we waited for 75 minutes until we finally made it to the stuffing station.The girl working the station was very kind and great with the kids, thankfully. My feet were killing me by then and my two year old was losing his mind.Perhaps it wouldnt have been so terrible if there werent a birthday party right in front of us, but frankly, with the elaborate cutesy routine they go through to stuff every single animal, I imagine its always going to be a lengthy wait.Plus those things are absurdly expensive. The base animals arent that bad, mostly between $20-30, but every little add on jacks the price up like crazy. Between my three kids they spent $118 on only one animal each, with no sounds or scents, and just two accessories each, and that was WITH the sale. I will not be returning any time soon.
We really had a great time!
Store was neat and organized. I was greeted as soon as I walked in. The employees are friendly and helpful. The employees know how to interact with children and are patient and kind. Thank you for making my daughters 1st visit a good one! We will be back!
Took my child for a birthday bear. It was our first time building and it was a fun experience. There was only one employee in the store - the other went to the back as we walked in - so she was a bit limited with interactions, but able to provide a quick rundown of what to do. It was fun
Great service and selection
The staff here was amazing. Ive been to other build a bear places where you could tell the staff wasnt really happy with what they were doing but this locations workers went out of their way to make sure our daughter had an amazing experience making her new stuffed friend. I wish all the locations had the mindset of the staff here because that is what made the experience a memorable one and will get us back there again!
Took my daughter for her first bear. Once the staff found out they were very kind to her. They explained what they were doing, gave her advice on outfits, and generally made her day. She still talks about going to the Bear Factory and picking her bear. They had a wide selection of bears to choose from as well as many outfits and accessories to personalize your bear. A plus experience.
What fun! My grandson had a ball! The people were so nice to him and he loved all the stuffed animals. We found out he loves unicorns.
Nice friendly service!🥰
Ordered a build a bear online for my daughter, as I didnt like the selection in the store. We arrived when they opened and were the only ones there. Both employees were super nice and enthusiastic. Only wish they had more of a clothing selection. Not really a fan of all the character stuff.
A neat experience for any kid that is old enough to understand simple instructions, Build-A-Bear Workshop is a clever idea that lets your child pick out a bear or other stuffed animal, give it a heart, pump it full of stuffing, name it, and then customize it with hundreds of clothing and accessory options. Prices arent too bad, though the accessories - especially the licensed ones - can add up quick. They also offer sounds and voice recording modules that can be sewn into the bear.The staff and store at this location seemed very disorganized and distracted when we went, likely due to the party event with a bunch of kids in a group getting the attention. The first woman that we talked to didnt bother to ask if it was our first time, or explain anything really.My daughter loves the bear she picked out, with a Peppa Pig shirt and skirt set and magic wand.
Staff is super friendly and incredibly helpful. They always have a great selection and they update their choices often. Nothing is ever old there.
Since you enter the door with and without a kid you feel like getting a bear too. They have so many kinds of bears and cute aufits that make you crazy of choosing. Love how the staff are helpful and the special treatment they give the kids.
Service was not to great, the bears look creepy
Very nice people. Good quality plushies. Fair price for them.
Clean store, its either packed with a line out the door or no one is in there. The staff can be iffy at times. The one blonde at the register every time we go is super friendly and interactive with the kids but usually the people who stuff the bears dont really seem interested and they usually dont do the whole experience for the kids when we are there.
Very nice store. Many different bears to choose from. Many different options to add to the stuffed animal that you chose. The staff here was very friendly and answered any questions that you might of had. This is a definite fun place to go with a child.
Great place, just a bit pricey. The bear is 35 and the clothes add up to be 35-45. Not much variety on sizes either
The bears and etc can be a little pricey sometimes but if its for your kid why not. The process for making your childs new friend is well done my niece couldnt stop smiling the whole time :)
Nice people great place to bring your kids for a fun time
My first experience here. Its well designed, and I would fine it 5 ⭐ but the service could have been better. It was my daughters 4th birthday and she fully enjoyed. For those wondering, its right by the food court at the KOP mall. I didnt stop her from getting anything she wanted to include, so it wasnt cheap but I knew that going in. I have more younger daughters, so I think Ill be going back for their 4th birthdays. Thanks build a bear!
Love the places got a bear from there so cute lol
Good reasonable family friendly place to take your kid to build and name an stuffed animal of their choosing
Very busy when we went w a fee birthday parties going in. Cant believe how expensive it got here
FANTASTIC! Nadia was so good with the kids. She deserves a big cheer!
The girls working were great my son and his friends had a blast for his birthday party
All the staff were super upbeat and we had a great time!
Very helpful and caring staff, My daughters were delighted.
Great experience for kids and adults! Have been to several Build a Bear Workshops and enjoyed them all!
Great selection. Shainna was very sweet.
Cant understand how 5-6 employees walking around and only 1 filling with a speed of 1 beat per 15 mins... Had to wait almost an hour to get a bear
Its a trap! If youve got a child, this will definitely buy you some love. I
Nice store for children to actually get to build their toys. Kids would love it but the prices are pretty expensive
I built my first bear here, 6 years ago with help from a staff member, and it was perfect .. Im sure plenty has changed since then, however I can tell you it was a unique and fun experience ... I havent been back since. I have plans of visiting again very soon, in the near future.
Kids love it! My wallet doesnt 😞
Great sales people, beautiful store but what a racket! 50 dollars later for a bear and an outfit ....its one of those one and done things
My first teddy bear with bae😍
It was so much fun!!
Had to get one for my second grandson for his first birthday
Fun place to take children.
Most friendly girls working there
Very nice place to enjoy for kids
Come here often to get gifts for birthdays when I dont know what to get. My kid still has her hear from 3 years ago and had held up well.
Its a build a bear
So much fun
Big modern!!
Daughter loved it.
Special treatment to every customer that walks through the door!
My kids loved it
Kids love it
I purchase a bear once a year
Amazing place
Busy and expensive but with it for the kids
Love it.
Good for kids
Great place
💘 its
Employees suck
I