They never answer the phone. Ive gotten hung up on multiple times. In person they seem fine and helpful but if your just trying to ask a question dont bother trying to call because nobody is gunna answer.
Overall Id say Im completely satisfied. Got there a little less than an hour before closing and the young woman made no deal about it. Helped me pick what I needed without pressuring me to buy more. The time it took was reasonable considering the shortness of staff and time of day it was. And the overall price was very reasonable. Only bad part about my experience there was when I got notified via text my car was ready and proceeded to the auto center to take care of it right around 10 mins till closing the older gentleman working the counter was very huffy and disgruntled because I was there he had wanted to close the register down early which would have forced myself and anyone else left to pick up their vehicle to walk to the front at Custer service pay there and then wait for the tech to bring my keys up there. Then I would have had to walk around the building to get to my car because they lock the back door when they do the register every evening.
Not bad at all. Aside from the wait time. Of course they were pretty busy so I dropped one star on them. Other than that exceptional service.
All auto care workers/employees that had worked here on my car today were Highly unprofessional and extremely inexperienced also all men and weman working here at this walmart auto care Location were not trained to be able to check transmission fluids or turn off the change oil soon light when finishing the high mileage oil change that I came to have serviced be gentle because its an older vehicle.and also had no respect when I asked him if they could turn this change oil soon light off.was referencing the service from a YouTube do-it-yourself tutorial. with my 2000 year classic Saturn as of this year they had not done half of the service for the lower priced oil change that was advertised as soon as you pull in to the drive lube service area. I had to askthree different times to check transmission fluid after the oil change had been serviced and I paid for the service had to ask three times if they check transmission fluid and my dipstick missing when the third service auto worker checked to see how much fluid I had the dipstick was gone but was there before I came to have my car serviced today I will be contacting someone to go over to video and cameras tomorrow also I think that this service auto lube center in this location should be told that they are not training workers properly before hiring them to service everyones vehicle I will be reporting this to the labor board in my area I do not thinkable to check cars that are older and newer. not messed with the car to hurt it anyway. I am very disappointedthis is the first time I have ever complained this badly on any lube service in 20 years they were unprofessional untrained uneducated and very rude andit was embarrassing when other people were around and it was also not service so I will be asking for a refund.
I always use this location for oil changes. Most of the time I get in and out within 30 minutes or less.
Bad experience waiting on my car to be fixed is to put a tire on it and I waited over an hour and something they never did text
So far everythings great on my oil change thanks for being open on sunday!
Great place to buy tires!
Wal-Mart auto care is a joke.
Employees very nice but not happy with their policy of only being able to mount tires one size larger than stock. Its my vehicle and Im paying for it whether it works or not. Lost my business went elsewhere. Again employees were very nice but I know they cant change company policy
Good services but took forever and no where too sit and wait for car
I was 2nd person here when they opened & it took them 2 & half hours to do an oil change & check a tire. This is why I wont co.e here again. Absolutely ridiculous.
Did there job rite and timely manor good job
Great customer service.clean.prices little high.good location
I have sat here for 2 hours for a tire repair and my car has just sat here with a tire off 🤬
Apparently they were short staffed so not a particularly quick oil change.
Very good and fast service!
Garbage experience. Cross threaded a brand new set of lugs. Took vehicle for a ride afterwards without consent “to test them.” Thought I’d save some time not doing it myself but ended up creating more work than what I started with. Absolutely will not be returning
Good service but very under staffed.
Bought a new car with road hazard. Everything went well.
Good tire price but mount and balance costs extra and is not included in the price of the tires. Figure adding $100.00 to the price of a set of four tires to have them mounted . Road Hazzard is another $60.00 on top of that, 18.00 tire disposal fee on top of that. A valve stem fee of $12.00 on top of that and last but not least Sales Tax on top of everything. Do yourself a favor and add everything up before deciding on buying tires here.
Truck sat in the bay for an hour. Didnt get the right oil or filter. Employees here spend more time bickering about the vehicles waiting in line. Rather than completing their work load. Dont come here unless you have a lot of time and patience.
I have been coming here for years and they are always great and take good care of my car and me. Highly recommend them.
Needed a quick tire repair of a screw in tire. Three people working on one Toyota pickup. Refused to help as the will close in 25 minutes. I know plugging a tire takes less than 5 minutes. They simply wanted to leave early.
Best price around and I can shop while they do what they need to do
Staff was very knowledgeable and courteous. Overall I would say this is a great place to come for Auto maintenance such as oil changes tire rotations and things like that.
They have a lot of things. Good prices as well
I give wallmart a 5 star because they had what I was looking for at the time I was looking. Cheaper than the auto parts stores for the same item. Easy in and easy out througth the tire center. Would reckamend shopping at wallmart first.
Good fast friendly service in automotive swapping new dead battery on warranty
Friend people that worked together fast to make waiting as short as as possible
Been there 3 times in the past 2 years. Every time is a hour and a half wait or more. Service is never on point. Now Im going back after 3 days of my tires not being balanced right and a lug nut being broke and not brought to my attention. Very poor workmanship. Bad business ethic and poor service. Save tourself some money and time and go to an actual professional. Lesson learned
Very professional and fast
The people are so sweet and do an amazing job on my car
Great customer service!! Good prices and timely!
They work hard to do a good job
Slow tire service. It took over 3 hours to balance my tires.
Picked up a lawn mower battery, quick and easy
Good prices and helpful people.
Very good deals on tires Goodyear for an SUV
Fit me in last minute and took care of my needs .
Great, speedy service at a fair price.
Excellent tire repair when I really needed it
I love Walmart low prices Money in the Bank
Bought a new tire and out spare was literally just thrown back into our trunk. Ill never leave without checking my trunk from a place again.
I dont like for anyone to put this on my phone. It looks like I need to go somewhere else.
Got what I needed, but that was about it..... the young guy behind the counter wasnt thrilled when I asked for help with carrying a battery for me.....
Well its Walmart. Its ok.
If this is the store on Fort Henry, I had to wait four hours for them to mount a set of tires.
Always a great job
Good work cheap prices
Went to have a tire plugged. After waiting an hour or so we finally get a call from the auto center saying that they do not plug only patch.
Tires and good service
Theres always something that cant be done.
Friendly and quick.
Good service!!
Tire warranty not so much9
Very helpful
Nice clean store
2 hours to put 2 tires on
Good mechanics
Over 2 hours for an oil change?
Friendly