Staff was very efficient and friendly. Waited for 45 minutes to an hour tops for a new windshield. Will return again in the future.

The man who did my windshield was a very professional and very nice to do it. He only took an hour and a few mins but he was very respectable to me and my car and he was awesome.

I had SUCH a good experience here. The intake staff was professional and courteous, and got to work on my car immediately (I saw them drive it into the bay as I was walking to a local diner to wait for repairs). They were kind, courteous, and did an excellent job. In addition, a big job that was supposed to take 3 hours, they did in under 2, with no problems i.e. the car works perfectly. Great job, guys!

Great service and great employees. Had my windshield done in under 2 hours, no complaints whatsoever.

Nice place friendly service they know what they are doing

9/14/2020 Super clean, top notch, windshield install. I expect this from Safelite AutoGlass.Added plus, was that both the Manager Caesar and tech, Steven were very communicative, personable and professional and treated my vehicle with great care.... as I would treat it myself. You could tell they BOTH, truly gave a damn and were not lets say, just going through the motions.

Absolutely terrible service, scratched both fenders and refused to pay even after admitting they did the damage. I had to sue them for the payment, I won. Still was a bad install and terrible customer experience. Go to a different location.

Matthew did a great job! Im so happy my windshield is finally fixed! It was a really good experience. Job well done. I recommend Safelite to anyone who is in need of excellent service. No issues really at all.

2 feet of snow, I am trying to see if the local store is even open and there is no physical way to talk to anyone to see if the branch is open. I just want to know if they are open. I wont fill out an entire form online to get to this answer. I will call the next one on the list.

Perfect windshield replace and recalibration of sensors

Nice people, even though we couldn’t schedule a time to fix our window at this location they were nice enough to plastic wrap it for us so we could make the drive back home safely!

Had appt took me right in very nice guys

All of the employees I interacted were friendly and service was efficient. I highly recommend this business

Helpful, have an appt

EXCELLENT EXCELLENT EXCELLENT experience, employees were absolutely fantastic! Thank you!

Excellent customer service and beautiful work.Im extremely please with how great my windshield looks. Replacement of windshield and calibration of my camera was a quick and easy transaction.

Did a great job replacing my window Were very professional

Called and emailed several times. No reply- unprofessional. Found a great local guy instead!

They have been around for years and the experience shows, very reasonable

The installer was great, super friendly and most importantly super clean and neat.

Great service and professional agents!

Fast service.

The fellow who came to fix the small nick in my windshield was on-time, pleasant and did a great job. I can barely find a trace of it now.

I was able to get a next day apt with ease. Adam was great and very professional and polite! He finished the windshield replacement in under the time ge gave me and even called to see if I wanted to come down to get my receipt or did I perfer it left in my car. This kind of courtesy is what makes me come back to a place and definitely recommend!

Caesar made this whole process a pleasure. I had a trip planned and I was on my way with only a slight delay. The shop is very busy many other satisfied customers while I was there. Very professional. A company that still understands what customer service/Satisfaction means. I highly recommended them.

Good

Good service and a diner in walking distance if you decide to wait.

Ver responsive.

They wont call me back so Im considering going elsewhere.

Great service

Patric was very energetic and very polite. He helped me with all my window questions. Wonderful customer service skills.

I got a quote and it seemed quite reasonable, so I didnt bother to get more quotes. I ordered windshield to be installed at my home and two days later they came and took care of it. Happy with the service I received.

Safelite Auto Glass Kingston a fabulous experience from setting up our appointment - and the wonderful care a service was fantastic I cant say enough about the staff- every detail to posting windshield inspection/registration back ! they represent what EXCELLENT CUSTOMER SERVICE is ! thank you

Had the windshield replaced on a 97 Chevy k1500 p/u. And had to take it back 2 additional times to address a leak in the upper right corner of windshield for a total of 3 visits, big inconvenience. When the truck should have been fixed the first time. Ive used Safelite before with no problems on windshield replacement, but this time there was an issue. Maybe it was new help/employees. I would use this service again, with the hopes of not experiencing what I went through on the prior issue with my Chevy p/u.

I didnt get the service I was looking for 🤐🤐🤐

Great service and quick work with high quality.

Zach was our technician. He did everything I expected and more.1. Arrived early.2. Did a beautiful clean job.3. Replaced my registration and inspection stickers.4. Replaced my E-Z pass.He left the car exactly how it was before the cracked windshield. Except, the new window was clean.

Website said they would be at my home between 12 noon and 5 pm to replace my 2012 mustang side window. the repair tech showed up at 330 and was finished by 430. i see no problems with the replacement window so far, it has been one week now. the repair guy knew what he was doing to have this job done this fast, Ive worked on cars myself for many years, so i have some idea of what this job entailed. setting up the appointment was so, so easy. Im definitely going to use this service again if i ever need it.

Good service and waited only an hour in getting a new windshield.

This is the third time I have a windshield replacement in 30 years or so and Safelite was amazing. The technician took his time, used a cable system to remove the old windshield which does not damage the windshield frame paint like the other methods do, cleaned everything, replaced registration and inspection stickers perfectly even the ez pass strips and all this with a smile.

My car windshield was replaced by Safelite, however, not much attention to detail. There were black fingerprints on my light interior, and the cover over my computer and camera on the rear view mirror, is still not on correctly after three returns there. Further, my Brother had his windshield repaired here at about the same time, and they VOIDED his inspection sticker, and never told him or offered to replace it.

Nice people and good work.

Service was quick, staff were professional yet friendly.

Appointments kept. I was in and out with a new eindshield in 1 hour 11 minutes.

Great Fast Service. All Insurance Was Done By SAFELITE.

Very professional, the final price was a little lower than the online quote, which was nice!

Did a good job on my 08 legacy

Great customer service !! The work was done very efficiently!!

Courteous fast and excellent work

Casey repaired my windshield and did an excellent, clean, affordable job. Doesnt get any better than that!

Failed to complete repairs. Didnt replace passenger side top clip below windshield. Faked ordering anew one....ignored after told me hell get it done..

Cheap glass. Had way too many imperfections in it

Friendly, professional staff, and The Landing Strip is next door in case you want to get a drink while you wait.

Always great service

Very Professional