These guys are awesome! I would recommend them!

They do great work and their support is excellent. Highly recommend them

Thank you for all your help, will happily use you again!

Having a very difficult time reaching anyone at Liberty Security regarding finishing your work at 96 Broadway. Please get in touch so we can get our certificate of occupancy.

I used Liberty Security to help my parents get an alarm system. From the beginning of the process there were nothing but professional. They went above and beyond to make us feel like we were more than just sales prospects.They offered creative and high tech solutions to what I would deem the traditional home security setup. My parents were happy to use better technology to protect their house.Liberty was very responsive and ready to answer any questions we had during installation and after.I would recommend Liberty and definitely would do business with them again.

Several years ago we researched companies to install a security system in our new home. Liberty gave us the most comprehensive quote and information, allowing us to install a system that provides piece of mind knowing our family is safe. We have also been impressed with the fast response time of the monitoring service and customer service team.

I have 6 greenhouses that I start up in February for the spring season. Liberty monitors the temperature, humidity, and furnace operation in each greenhouse. I hate the 2am phone calls, but it is better than losing my entire crop. Monitoring the furnaces saved me a lot of headache, because the houses wouldnt cool down as much. The old system would only alert me when the heat was below 45 degrees. Now I get an alert when the furnace fails, if I act quick it only drops to 65 saving me and my furnaces a lot of unnecessary work.

Ryan and Jared Installed an alarm and fire system in an art gallery for me. Nothing but professionals​ they were. There crew especially were all polite respectful​ and there work spoke for itself, very neat and clean. I highly recommend Liberty Security Services!

I have only worked with them over the phone, but couldnt be happier with everything. I spoke with Jason and Jared every day and night sorting out my questions and shoddy work done by my electrician. Should have went with them from the beginning.

I rarely leave reviews and I am happy to see these fellow reviewers have had positive experiences, but this is not the case for us. We had them install a security system in our home about a year and a half ago. It has been nothing but problems since. The cameras are rarely online, and when they are the night images are grainy and useless, and the playback recording doesnt work. In the past when we would call, they would be quick to respond, but just recently, our cameras have been off line for over a month now and it took three weeks to get someone to speak with me. When they did, they acted as if they were completely unaware to the numerous phone calls and emails I sent! Yes, they sent someone the same day, but it they did not completely fix the problem and are now not following up or responding to emails again. Not sure what is going on, but we are in the process of getting a more professional company to install a new system that is reliable both in equipment and support.

Great service, installation easy, home security service actually works

A representative Liberty Security Services (Ryan Hoy) was introduced to us by Sutton Electric as a contractor to provide remote controlled thermostat capabilities. Although Liberty seemed only to specialize in home security, Ryan insisted that environmental control was something they did. Ryans team installed three battery powered thermostats with Z-Wave communication controls via remote application.The device continually displayed incorrect temperature information and was unable to remotely control any of the devices. We contacted Liberty numerous times where we were told that everything seemed to be working on their end. We continued to try and use the application to no avail. Four months later, during yet another call to Liberty, they offered to send out a technician to see what the problem was. The technician indicated that the devices were not connected to the internet during the initial install and, as such, were non-functional. As requested, we had emailed Ryan our internet credentials to connect the devices, but this was never done. The technician connected the devices. At that point, we expressed disappointment, but did not request a refund for the monitoring services for which Liberty was charging over $30/month.Despite the devices now being functionally connected, the remote control application continued to disappoint. Inconsistent temperature reads and no ability to control remotely. In January, we came to the house and 2 of the 3 thermostats were completely off. The temperature had fallen well below what is considered a safe range for the winter season. When we called Liberty, they again indicated things were working on their end. We indicated that the device screens were black and they were non-responsive to manual control. At this, we were prompted to replace the batteries. Once replaced, the thermostats became functional again. Ryan insisted he used lithium batteries that should last years, not 4-5 months. This was not the case, as the batteries we removed were not lithium and were seemingly used since they died so quickly.Most disturbing, Liberty - serving in the capacity of an environmental monitoring service - was not alerted to the battery failure. We then requested a refund for the prior months services charges, which Liberty agreed to reimburse. Weeks went by and we did not receive reimbursement; however, the thermostats continued to be non-responsive in terms of remote control. At this point, we requested a full refund for the products and services from Liberty and returned the equipment. Ryan agreed the service had not been up to par and agreed to refund us the cost of the thermostats, installation and service charges. In addition, we spoke to other contractors who indicated the thermostats should not have been used with our current wiring.Despite numerous email communications and phone calls, the refund was still not processed months later. We called our credit card company, which was able to reverse some of the charges. Liberty then indicated that the refund could not be processed due to the credit card dispute and told us to remove it. Though we did so, and continued communication with Liberty, two more months have passed. Not only have we not received a refund, but communication has become non-productive to the point we are being forced to seek legal representation to compel Liberty to refund us, as promised.Caveat Emptor: Based on our experience, it seems Liberty Security Services functions via two guys who install equipment without discussing limitations with customers, then charge customers a monthly fee to monitor said equipment. They answer their cell phones and tell you everything is working fine but nothing is really being monitored. Hopefully we will be able to recoup our costs, though unfortunately it seems we will require legal assistance to do so. As such, I hope this recount of our experience serves as a warning to others before engaging in business with Liberty Security Services.

These guys were great, they knew exactly what they were doing and had the best price. Ill happily recommend them.

Great service, app is great!