Went in on a few occasions, loaned a few books a couple times a week at a time; even sat there with family and looked through and made a list of wallpapers I was interested in. I gave the list, never ever heard back . I did a personal follow up, and was apologized too and that I will receive a call. Went today, a week or so later . Mike had No clue. Retrieved a book with a note tagged to one wallpaper print with my info. I asked if anything was done with any of my things stated, he said No . That entire process was a waste of time! To many hoops. Honestly they couldnt be less bothered. Im not sure if the stores going out of business and thats why Nobody could be bothered with me . What a shame. Im completely irritated, its time for wallpaper and I need to find a store that can provide service.
I went in to get a custom paint match for trim in my kitchen to match the cabinet color.The sales person was very knowledgable and knew exactly what to do.The total experience was exceptional and I had my gallon of paint in hand in under 20 minutes.Great customer service and experience
Great place to shop for all your painting needs, Contractors are welcomed! The best paint products on the planet combined with knowledgeable and helpful staff, makes this Albany ave Sherwin-Williams location a premium shopping experience. If you consider yourself a professional painter, DIYer wanting professional finishes or completely new to painting and have a ton of questions then this is the place for you. dont waste your time at a big box store counters you have to shop here. They are not just paint this location has a giant selection of tools,ladders, brushes, joint compound s, paint sprayers and more they even have tool rental. What more could you ask for.
Sales personnel always answer all questions and help you get most value for your money.
They have all types of paint and products to get the job done. You may pay a little more for what you need,but sometimes its better to spend a little more. Being cheap is not always good.
My husband and I needed paint for our patio. We went to Sherwin Williams Paint store in Kingston, NY. The staff there is very knowledgeable about paint and introduced us to their Porch and Floor Enamel. Wow, it was the best. We prepared the patio by thoroughly pressure washing, letting it dry out completely, then blew off any seed pods or debris from the trees, patched any areas that needed it, then applied two good coats of this paint. The paint goes on easily and the coverage is great. The patio looks beautiful. Thank you Sherwin-Williams!
All of my questions about paint selection were answered with confidence so I felt I was getting the right paint product. The curbside pickup was perfect. I had my trunk open and the masked sales associate placed my purchase in the car thanked me for my purchase and I drove off. It was so simple and reassuring in these strange times.
The salesman is friendly, professional, courteous, sincere, enthusiastic, and extremely knowledgeable. Its rare to find all of these qualities in someone in a customer service position in todays world. As a former health care provider I understand very well how to provide excellent service to a client. I was truly impressed by your staff member. I would and will recommend this store without hesitation and with praise of the great customer service.
I felt welcomed and appreciative. Their knowledge was excellent and very helpful. Thank you.
Top quality help everytime Ive gone.
The sales associate, Lynn, was so pleasant and helpful even though we arrived 10 minutes before closing. She helped us pick the perfect paint and did not rush us. We were so pleased and will certainly buy from this store again.
Good selection and good help in getting the products I want and need to do the job right.
Best place to buy paint. Quality of the paint speaks for itself and the staff are very knowledgeable
Very knowledgeable staff. They go out of their way to assure you get the right product for the job.
The best paint around. Especially the black- it’s truly one coat exterior if you get their best grade.
Great store with extremely knowledgable and helpful professionals!
Your presence in the store is immediately acknowledged without being threatened, and help is very professional and friendly. Best of all....they carry wallpaper!!!!
They are very personable and go the extra mile to make sure the customer is happy and satisfied.
The girl who helped us was excellent.Very knowledgeable and helpful.
Their paint covers the best and the service is outstanding
Excellent customer service and great advice.
The personal attention and cooperation are great.
They have service for all your paint needs, they are not just a third party seller of paint
Great, friendly, knowledgeable customer service.
Love the products and the knowledge of the staff
This is by far the best steak in Kingston.
That my man who has been there for over 25 years will always steer you right!
Knowledgeable staff, friendly environment
Best selection around
Fast service
Never been there