Very good. Buy on line and pick up at the store!

Alana was the absolute best. Was super kind and considerate to my needs and helped me find the best rings for me. Cant wait to go back!

ERICKA G. 🙌🏼 ✨was an excellent representative as she assisted our needs on finding our wedding ring. She didn’t gave us a good service but the best! I have ever experienced in the retail world. Me and wife look like a couple of teenagers who were just passing by wearing casual clothes and she still treated us like any other guest without assuming what we couldn’t afford. She answered all of our questions and explained everything. She took her sweet time with us and very professional. Thank you for your wonderful service. We are one happy couple and definitely would go back for her service/assistance.

Great Service, has good knowledge about her job made my wife very happy...Thank you Erica Drake

Amazing service and great professionalism. The ladies there are awesome, they helped us find the rings of our dreams without the nightmare price. Thank you Erika.

Took way too long and made us wait in the hot sun for 30 minutes.

The team and manager at this store are absolutely top notch! Will 100 percent go to them for all my jewelry needs! Zales corporate your staff is amazing and give them a raise!!!

Excellent customer service and going out of their way to find the right item

Very upset with the customer service at this location. First I go during a week day, which I deliberately requested off to have my ring service, and I was told that they are only taking clients by appointment and did not have weekend availability. Now I return as they reopened their walk-in service and there’s a sign on the door at 3pm that says “at lunch, will return at 4pm”. This is very unprofessional, imagine having to wait an hour for something that only takes minutes. I would understand if there was only one employee working and he/she had an emergency. This was not the case, the ladies took their lunch together and closed the store for an hour in the middle of the day.

Make you line outside in the heat and cold while they take care of 3 customers at a time. Total waste of my time

Standing in line to wait while they assist one customer for 20 mins then told must sign in first an wait more while 5 employees just stand around playing on their phones

Courtesy was great. Prices are very low.

Always had amazing customer service every time I’ve went in...

Erica was outstanding, the service,cleanliness and safety measures were on point.

On the website it says it opens at 11am, but I was standing outside and was told 11:30. If you are going to open at different times, then they need to update.

Great customer service I love this place they treat me like a family I definitely would go again..

Will never return to this place again. Bought two Christmas items on sale they charged me $200.00 for a warranty for an item that cost $40.00. They also do not listen spelled my name wrong three times incorrectly.

Always a great experience!

Erica was awesome. She really took the time to go through every detail and enjoyed the knowledge she passed on to my wife and I

The sales girls are very rude and very unprofessional...... never got my wedding ring fix just cuz I didn’t want my lil studs in.....gave attitude to my husband and was very disrespectful to him last time going back to this place

Excellent customer service

Well this location was my go to place for jewelry but no longer. We upgraded my wedding ring was TOLD it would take 2 week to size, now were being TOLD another week will be added on. 3 weeks to size a ring is ridiculous and then to be lied to is another thing. Smh. Currently driving to location to cancel my layaway. I refuse to have another 3 weeks for sizing.

Very good service

My husband and I went to look at eternity rings and they were very helpful and patient as I tried on numerous rings. Love my selection! Very friendly.

Tried to charge me 280.00 for a 135.00 repair job, now they holding my jewelry taking forever to return it.

Masters of profiling! Looking for a Christmas gift for my wife and no one offered to help me. Took my business over to Jared where I was offered help immediately.

Heavily accented greeter very stoic. Asked to see earings and tagged on insurance, etc. For final price. Long time gem shopper was unimpressed.

Super friendly people and very helpful

Why would you put your business hours as closing at 9pm when at 8:50 your doors are shut and telling customers that you are closed.

Very rude staff dont know how to use their own system and manager always seems to have her head more on her cell phone than her job and customers.

Good deals and great insurance options on the jewelry

Very helpful and nice