Visiting Orlando from San Francisco. Chance upon this place, eye opening experience. A lot of deep red politic signs at the place such as stolen election Trump is God such and such. The owner, truly a gentlemen from another era (Maybe confederate plantation era) or has some mental condition that required medication. The owners attitude toward the customer is like all customers are trying to take advantage of him, All customers are like his enemy.
Went here with my kids and im never coming here again, i waited 20+ minutes for 2 icecreams with no costumers on top of that they didnt fill in my kids icecream and there was a big hole in the middle on top of that the ice cream .wasnt blended correctly and had a taste of expired milk nothing else expensive as hell for something this bad .im not even sure why this place has a 4 star rating and inside the ice cream cup its worn out and broken out.
Went there once with a friend and it was dirty. Like the kind of dirty you expect from an ice-cream place that has just kind of been tossed up on a Fairgrounds and pretty neglected because its going to come down in a week anyway so why bother?The atmosphere was not very friendly. The people working there acted like our presence was an inconvenience to them. The signs are super off-putting too. Theyre badly put together, for one, and have nothing to do with ice-cream on top of that. I ended up not buying anything because the atmosphere really didnt make me want ice-cream anymore, but my friend did. He said it wasnt worth what he paid. We left instead of eating there because of the unfriendly, unwelcoming atmosphere. We have not and will not go back.
If you want the best choice of toppings and frozen dessert 🍨 go here. Their machines always work, not like that other place
Lets go get some more absolutely delicious stop by and stuff your face
Great staff, great icream. Ill be back.
It was nice. Reminded me of the old ice cream places i took my kids to.
Ice cream is always a treat! Good place to go hang out and enjoy the sweets.
The rum and raisin is absolute fire, Ive never had one so good. The pistachio for me is number two and it is equally as good as any other tasted. Im talking red cone quality with bargain prices. 👍
Owner is quite rude and puts up weird signs that are not menus and mostly just insult customers.Not recommended. Just find a twisty treat or a dairy queen.Edit: yeah I mean wow look at that. Im an adult, 104 reviews, local guide. And yet hes calling ME fake. Also he responded to this review at like 3am so I would not say they are fully hinged.I still recommend not eating here cause it doesnt get any better than this, in hospitality, and its enough to sour milk.
Best soft serve chocolate ice cream I’ve ever had! 😍
Customer service was eh, we were the ones saying thank you. Ice cream and shakes were good and speed that we received them was very good
Always a great, tasty treat and great way to cool off!
I would give 0 if I was able to. Owner is a real C U Next Tuesday kinda guy, and his menu on the sidewalk doesn’t even have items on it.Do not support this Qstablishment
Update: I think the owner needs to be “chillin out”. Not sure what type of business owner insults their existing and potential customers online.I think they’re going out of business. The owner has put up some strange signs around the parking lot suggesting that they no longer agree with serving ice cream in its simplest state. I don’t think they want to serve ice cream anymore. The signs are very confusing. They do not direct you to the ice cream, and the QR code’s on the signs are not menus. We left without ice cream because upon reading the signs, we could not decide what to order, since no food was listed on them.
Great time with family good ice cream
The Oreo sundae is the bomb-diggity! The guy that runs the place is the best! Friendly great personality and he was playing some rocking music while we were ordering our ice cream. Definitely stopped here!
Owner is quite rude. Will be taking money elsewhere. UPDATE: the threatening email I received from the owner in response to my review just further proved my point. Highly unprofessional and incredibly rude.
This was a very unwelcoming environment with average quality product and seeing the way the owner reacts to bad reviews by putting their customers down is very upsetting. Will not be going here any more.
Twisted treats is better N better customer service too.
Great place, great ice cream.
The treats are good and the many varieties they have are amazing. Wife and kids love them.
Well worth the drive. My little ones enjoyed it
Wow the bitter pecan cone is amaaaazing and the chillers are amazeballs as well yess yesyes
The flavor mint in my opinion was the best🤤
Ice cream taste really good! 👍🏻
Out of sugar free ice cream. Very disappointed.
Dont get me wrong, the ice cream was good. However, reading this sign rubbed me the wrong way. I was actually considering leaving just because it was there and I dont think I can bring myself to come back. I know people on their phones might be annoying, but really? I can imagine that the owner of this establishment is an amazing guy. (Thats sarcasm by the way)
Love the coffee milkshake
Steve is great. Hes so patient and accommodating to our ice cream needs.
Rum and Raisin is the Best I ever had....
This place is awesome!!! So many flavors and WICKED milkshake
Amazing service and ice cream
Nice ice cream, good choices
I’m a regular customer of this location and all of the employees have been awesome, but the new employee that was attending on Saturday night skinny young girl was completely rude, got really loud and while I was speaking to her she kept rolling her eyes, and refused to take my order. She first said that they never put chocolate chips on cones then she said that it was out of her abilities to put chocolate chips on an ice cream. I only asked for a regular cone with chocolate chips on it.
Here in Orlando Florida visiting and I love this ice cream! Coming back before I head back home.
I loved to eat this ice cream so much when I was pregnant. definitely affordable delicious icecream 🍦
Nice it a local hangout with good service and prise are ok .nice and clean got plenty of parking safe area
I love this place.
My wife goes to support this business and when she goes to get our order she said thank you have a good night and she gets the sliding door thrown with lots of nasty attitude!!! I’m disgusted by the customer service!!!! Definitely won’t support this place again!
Wasnt as good a others not really that great 3 to 5 bite it went in the garbage
A little pricey.
I thought this place was twistee treats. If youre looking for rich & creamy, this is not the place
A cool spot in the hot Osceola Parkway! You can go back in time and order delicious ice cream and goodies for the entire family. They have low sugar options and sparkling milkshakes. You cannot miss it! A giant cone shaped building marks he spot. A trip to this place is unforgettable.
Owner is rude and blatantly shovels his personal and political views on potential customers.
Great place to take the kids!
I have ordered here for years until I saw a pro-NRA post on the stores window. So yeah, business lost. And I yes, and am reviewing based on that because I dont want to see a freaking NRA poster when I am trying to enjoy myself. Poor environment. And theyve been rude before, it was just an easy place to stop on the way home.
For many years this place has always serve good ice cream and the place is really a chillin out spot
Last night was the worst time when ask for a milk shake and got a water down Oreo shake with whip cream when clearly ask without it but will never go back to this fake twisty treats
This is not a family friendly establishment! And there are lots of other, better places around to get ice cream! Please don’t bring your family here!!!
No masks while serving the ice cream? Are you kidding me? Gross don’t go here unless you want to risk it!
Great quick service and I liked the signs lol
Since I was a child I remember the building shaped like an ice cream cone. Now they have a huge variety of desserts. I had the Mango Pineapple and my friend had the Chocolate Brownie Dessert. Delicious!
Best ice cream ever
Awful service.Editing to add: The response from the owner is shameful. Not the way to run a business. Run far away.
Dont go to McDonalds with they fake ice cream. Come here for the real good stuff🎆
Its ok.
What horrible guest service! I just pulled out of this place and I could not believe how nasty the man that works there is. My husband walked up ahead of me and told the guy he wanted a chocolate shake. As I walked up to look at the menu my husband told the guy he could make his shake and I would order when he was done. The guy told him I need $6.25 before I make the shake. With his attitude I told my husband I was not going to order anything. With that the guy replies with clear the window! I could not believe my ears. If this guy works for who ever is reading this, he needs guest service training. And if the person reading this is the one who gave me such horrible service, you suck dude! Being kind to other human beings will get you a lot further in life!
Great place. Not that expensive. There selection of ice cream has a lot of variety. Super friendly staff. Super quick service. Overall a nice treat.
Customer service was slow and long wait time. Only 1 person working and 1 was ending hes shift. Ice cream was good. Limited parking and tight. Wont be back.
15 minute wait didnt even get the ice cream banana split correctly....and why was there green ice cream in the middle of the split???the photos on the front of this is nothing like we received it never have I had a gaint banana split in a cup..and there is no numbers to call to make complaints about this service...but over all it was good
I think the vanilla& chocolate swirl is awesome. Prices are very reasonable and I definitely recommend this place.
Orange Creme milkshake. My favorite!!!
Yay!! Sugar free ice cream!!!
Horrible and disgusting. I watched an employee sneeze into or near my ice cream and continue to try and serve it to me. Absolute regret, I’ll stick to twistee treats
Great ice cream. Large selection of treats and flavors. Reasonably priced. LOVE the handicap parking sign aimed to slam the lazy a-holes who try to park in a HC space when they dont need it. In addition to tasty treats, this place stands up for its beliefs and is not afraid to offend the snowflakes. LOVE it!!! :-)
The perfect ice cream stop for a hot day! Delicious, good price, friendly staff, short wait!!
Price, quantity, and quality all three were really great.After a long day walking around Gatorland, we stopped by here. We had two chillers and a sundae. I was really surprised how much we got when he handed it out to us.There were tons of candy pieces in the chillers. They definitely didnt short us on them!Thanks for some great ice cream!
Out of all locations this one is my least favorite. The service is okay, you can tell they really dont care if you buy or not. The tables and area are really dirty.
Absolutely disgusting environment. Rude employees. ice cream had hair in it and they would not replace!
I love this place! The ice cream is great and they serve a lot. The sitting area needs a little update and it should be kept cleaner and more inviting, but it is till a place I recommend. I have quite some ice cream places to choose from, but I find myself coming back!!!!!!
I will not return, recommend you dont! Poor service, marginal ice cream and poor atmosphere.
The place has some damn good ice cream. Who cares about scenery? You dont go to a giant ice cream cone to enjoy the view; you go for delectable, cold desserts. No, you wont get 5 star customer service, but you will get basic service that suffices what you came for. I dont expect the ice cream servers to give me a foot massage with my sundae, but I do expect to get a sweet treat after paying for it, and thats what you get here. Not the best experience in the world, but then again Im not exactly climbing a mountain or sky diving, or riding a roller coaster, am I? Im buying freakin ice cream. You wont get a horrible experience either, because its not a concentration camp, its an ice cream place. A normal human being with a humble attitude will enjoy their ice cream treat. A rich person who absolutely despises anything affordable and expects a royal treatment will not enjoy visiting this place, nor will they enjoy life in general.
Fast and good quality.
Quick in and out, Great Customer Service
Great place to visit for that sweet tooth moment. Ice cream served in so many different ways. Endless selection of toppings. Caramel, fudge, and whipped cream and floats. Highly recommended#2Aproudsupporter
I ordered a dipped cone. They didnt have the sauce prepared so they told me they would refund me a dollar. I said I came for a dipped cone and ask them to refund the whole amount. After 5 minutes waiting for my receipt a worker came outside to clean and said oh they dont give out receipts. I then asked her what she did with the ice cream she said she threw it away. I felt like she should at least offered it as a good will gesture. The signs on the building are rude and the service is bad. They claim the ice cream is superior but I thought it to be about average. You pay for a higher priced experience, but dont waste your time.
Do not order anything 9oz. They used to serve very generous portions, but now there is absolutely no difference between a 7oz and 9oz portions. You are better off asking for the 7oz, at least you will leave without feeling you were ripped off. I wish they would serve them like they used to.
Best ice cream in town. Kids love it too.
Nice place to chill out. Good prices, servise and treats. Run raisins is the best 💞
Ok.
Lots of candy in the beginning, but then halfway down there is nothing but ice cream...terrible chiller. Twisty Treat is way better!
The staff was horrible our order was messed up more than 3 times, each time when asked to correct attitude was given. No sense of discipline in this staff. Seem as though they had very little training, management needs to take action, happy customers equal better business or else maybe the manager needs to go back to management training.
Took all the Family for Ice cream and ended out at Chilling Out Ice Cream they have a real delicious Ice cream good Flavors Shakes and a delicious Banana Split my kids favorites.
Great place for your ice cream urge.
The best soft serve vanilla Ive had in years!
The best Ice Cream you get it at r OBT. 5 stars
Been going there for years. Couldnt care less who they support. Best ice cream around!
The hiring sign is a pathetic mess of insults. Talking down to potential employees is no way to get anyone to work for you. You need people who have energy and want to work in an ice cream parlor part time for what you hope is years (ideally). Thats going to be young people, but your clear hatred of them in your wording is a big warning sign for anyone to stay far away unless they are desperate. Your signs represent you and your business model. Hire an editor and get some tact.
Best soft serve ice cream!
Good ice cream but I cant eat the building so yknow
Strawberry ice cream tastes like imitation flavoring and not the good king was medicinal taseting EXTREMELY DISAPPOINTED!!! SAVE YOUR MONEY GO ELSEWHERE!
This place is a real life saver. I especially love to come here when the Fl heat is on melt my face away. The lactose free ice cream is a must for the lactose intolerant. Hand dipped ice cream cone heaven is what I call this place.
One day I was craving something sweet and delicious so my older brother went out on foot to get something and came back with a cup of heaven! Your Oreo shakes are THE best and the bomb! Today was my first time trying twistee treats!!! Good service! best convience! And the best treats! 💙😛😍💕
Its fine.... disappointed to find out it wasnt a twistie street. They dont mix flavors.
Ive been going here since i was a child. It holds many memories and has great ice cream.
Id rater eat my own vomit than go here... if you love your children don t take them here.. if you want a memorable date obviously this is not the place to be.. if you want good ice cream wal mart has better for cheaper .. if you don t want to be stuck in line go to dairy queen ...