Fixed my phone for free, simple charging issue, but I had no idea. They couldve charged me what they quoted me over the phone, and Id never have know. Awesome way to earn customers!
Had an iphone screen replaced and the new screen was a very substandard product. This is the second substandard screen replacement they have done on this device. The second screen ended up cracking because you had to push so hard on it to get it to respond. Now, even with the lifetime warranty they want over $100 to replace it again. The lifetime warranty is a joke, and their screens are terrible.Lastly, The Apple Store just explained to me that they would not work on the phone because iMechanic is NOT a qualified Apple service company and since they had worked on it, the Apple Store will not. Looks like I get to chuck this $1000+ phone into the trash and replace it with a new one. Terrible experience with this store, please beware!
I highly recommend this business for cell phone repairs! Most places dont work on Motorola phones because they arent as popular but this place does! Not only was the cost reasonable and the repair was done by 5pm the next day but the service was professional and my phone is good as new! I love supporting local businesses who are as wonderful as this one is! Great job!!!
They are always helpful, considerate, trustworthy, efficient and friendly. I feel very blessed to have them be able to do work with me.
Awesome fast service. Cost efficient. Would recommend to anyone!
Had a issue with my PS4 they said it would take 4 hours to fix but they had it done in a hour and only charged me 30 bucks
So professional and knowledgeable on what he is doing! I went to Verizon with a problem with a Verizon phone and they could not help me I went to him with a problem with my phone and within moments he had it fixed! I would highly recommend this business to anybody. I myself will be a very happy return customer.
This place is great. I took my PS4 there they had it fixed in a matter of hours and charged me $70. The place I took it before them said it would multiple weeks and would cost nearly $150. 10 out of 10 recommend
I had a lovely experience i previously had my screen replaced at a different company and it didn’t work and they would not replace or refund me imechanic fixed my screen and gave me a lifetime warranty the staff was very friendly and helpful I would recommend to anyone who needs any work done on a smart phone or tablet to go to these guys they were great!
We had a broken screen on I-phone, and charging port on Android which they fixed quickly. It was very cost effective as well.
I initially thought this establishment was well ran and very professional. I was fooled by their fake friendliness. I took my wife’s iPhone XS Max to them less then 90 days ago to replace her screen. They replaced the screen and everything was fine until last night the upper corner of the screen started to separate from the phone. This morning we went to our son’s football game. We get home and she was planning on taking the phone in to have them fix the defect when the phone slipped out of her hand and landed on the carpet resulting in the internal screen breaking due to the phone screen being partially separated. She took the phone to them and they said there was nothing they could do. I called and nicely articulated why I thought they were not being fair with that answer. I explained that screen broke due to the corner being separated not due to the fall of the phone because the phone is protected by tempered glass that they installed. The owner even admitted that the screen being separated from the phone was a defect on their end but refused to replace it free of charge and wanted more money than we originally paid for the initial screen replacement. I strongly urge against anyone utilizing this businesses screen replacement service. Which is sad and hard for me to say because I am a huge supporter of local small business. I was hoping for at a minimum of a 50 percent discount toward a new screen. Sure my wife broke the phone and they can’t take our word for when it happened but they did admit it broke due to a defect they caused during screen installation. I am extremely disappointed with their customer care.
I took my broken IPAD in and they fixed it, and it looks as good as new. They were very nice and professional. I would definitely recommend them for any IPAD problems! They also fixed the screen on my phone and it looks amazing too!!
The phone looks great with the screen I’m glad I went here then somewhere else
Customer service was great! Will definitely go back!
I took my ps4 there for a broken HDMI port and they fixed it very well!
Really cool people. Was clean and well set up.
Quick repairs! Great customer service!
Imechanic was able to replace my phones battery after my carrier said it couldnt be done. Thank you!!!
Answered questions I had, had the parts I needed in stock, and repaired in an hour! Would highly recommend!!!!
Had them replace a few screens and a battery. Great work.
Great work!!! Nice prices. I highly recommend this store for all your repair needs.
Did a great job fixing my daughter iPad and good quality screen looks great
Good service and nice people but my phone fixing was delayed
The guys there are really helpful and try to do whatever they can to help you out with whatever problem you have
My Note 10 was completely shattered, the front screen and the back was completely shattered and my screen went white down one side. My phone looks completely bran new, they told me it would take about two hr to be safe and it was fixed less than one hr. Awesome quality and cheapest place around. Very thankful for this place...
Went in today to get my iPhone screen replaced he had it done in 20 minutes my phone works as good as the day I got it and my screen was horrible it was shattered to pieces !!!! Any future cell phone repairs I will be coming back for sure!
Fixed my phone in no time!! They were great and had great service!!
Had a screen replaced on my iPhone X. 4 months later the screen is physically separated on one side and has dead pixels. Their warranty claims to cover separating screens but because of the dead pixels they refused to cover it. “No gimmicks” riiight
20 out of 10 so professional and great service the fixed my iPhone 8 Plus battery and it’s 100 times better than what I had. I absolutely recommend their service and will always they are very good at what they do.
This place is truly amazing. I had to take my sons phone in after I bought a screen online and it was defective and I ruined battery. They had done within an hour. Then I had to go back in with my phone on Saturday due to cracked screen and needed to replace battery. Well of course screen I bought online was defective and this company replaced and had done so quick. If u ever need a place to go with laptops phones and tablets they r amazing and very inexpensive especially compared to purchasing a new one. These guys r the best!!!!!! Thank u guys for doing a wonderful job on my sons phone and mine as well!!!!
I had crushed my Galaxy S9+ screen and thought I had to buy a new phone. I called IMechanic and they were able to replace the glass and screen within two business days. I am very happy! Its like I have a new phone.
Highly recommend imechanic in Kokomo. My iPhone was fixed fast and at a very reasonable cost. I also witnessed them helping an elderly handicapped person with her phone. There wasn’t really anything wrong with her phone, but they checked it out and explained what was going on. When she asked how much she owed them, they said “no charge”.
Thank you for your gracious donation to the Savanah Huckelby Benefit Ride and Auction ❤❤
Took an Iphone 8 into the store to have charging port replaced due to charging issues. They replaced the charging port, then the battery, then put the old battery back in and said the phone had a problem with another chip that they couldnt fix. When I called, the person I spoke with kept telling me I didnt understand the issue. Quite the opposite. The phone worked fine other than having to play with the charger to get it to charge, but after pickup, it wouldnt work. They claim they replace anything they damage, but they dont. They will do nothing about this one, as they say that the chip was going bad, and must have gone bad while they had it. Good story, even better coincidence. Prior to this, they replaced the screen on the same phone, and it had to go back twice to get it right. I wouldnt take anything here again if they paid me to.
I have used iMechanics a few times through the years. They have never let me down! Their work is always well done and their prices are always fair. I have absolutely no reservation in recommending their services.
Very personable timely quick wonderful service couldnt be more pleased
Fast, courteous and pleasant. Definitely the place to go to get your phone fixed. I have 4 teenage kids, so with my first experience here, I can guarantee they’ll get my repeat business.
Very friendly and knowledgable. A real pleasure to work with. Very fast turn around time as well. Highly recommend if you are in need of screen repair. Price was very good as well. Both devices I had repaired look and work as good as when they were new! Cant say enough good things about these guys!!
They fixed my husband’s screen in an hour and were great, so I decided to go back for my iPod and it was HORRIBLE.Never answer their phone, my iPod has been there 5 days, they do NOT give updates at all, if you call they will say “we will give you a call with an update”. Tried called 5 times AFTER I was on the phone with someone and they will not answer the phone!
IMechanic was the only place in town who could replace my daughters broken phone screen. It was completed quickly and they did an excellent job. I would recommend iMechanic for all your phone repair needs.
Great customer service. Treated my mom well. Worked with her because she is on disability. Prices are awesome. Would recommend to anyone.
Fantastic customer service and great prices too! I came in today helpless because my phone wouldn’t charge or turn on, the gentleman at the front desk asked me a few questions and told me that my phone’s battery was to blame. The gentleman was upfront about the price ($31 to replace my IPhone 6SE battery) and said it would be ready in 45 minutes, sure enough it was! No extra charges or ridiculous fees like all of the other repair shops! This company will have my business for any and all of my future technology repair needs, thank you!
Screen replacement. Fast, efficient, same-day service. Thank you!
Customer Service is excellent. Extremely recommended. They were done with my phone before the time they gave me as an estimated time to pick up. They have incredible walk-in deals and incentives for return customers. I didn’t have to get a new phone and my phone works as good as new. Thank you!
I accidentally took my phone into our pool. The service was quick and the staff professional. Unfortunately, my phone is totally dead, but I appreciated the service.
Brought my iPhone 6 here for a charging issue. They did their best to fix it, but it wound up having bigger issues that were beyond repair. Decided to buy a used iPhone they had in stock, and they were willing to credit me for the repairs they did on my old phone into the price of the new one. Fast service and professional.
Had my iPad in for a screen repair. Brought it out to me next day with a home button issue which they fixed in about 15 minutes. But when doing that apparently made smudges under the screen so I had to come back the next day. I come back the next day and there is dust under the screen and visible fingerprints under the screen. The guy gave me $20 off the $120 bill and said that’s the best they can do. Really? I would avoid this place and just take your Apple products to an Apple store where they will do the repairs correctly. No one takes pride in their work anymore.
Excellent customer service. They were very communicative and they diagnosed the problem extremely fast. Plus, they did not charge us when they could not fix the problem. Very impressed!
Excellent service. Knowledgeable staff. There to help you with your phone issue and not take advantage of you. I highly recommend them!
Service was great. Employee was honest and had phone repaired within an hour. So helpful we bought him a milkshake! Great place to get your electronics repaired.
Awesome experience. They were done an hour before they predicted. Did a full inspection of the phone. For my money they were phenomenal. Highly recommend.
The same day repair was very convenient for me! I walked in feeling helpless and left with my phone back to normal! Thank you for the extremely friendly and helpful service.
I was very pleased with the friendly service and the quick turn around repairing my ipad mini and phone. Ill be back.
I just want to say, I had a Great experience with IMechanic of Kokomo. When I first went on I was greeted with a bit of enthusiasm by Mike. He answered all my questions with ease. This place works with people on Payment plans. Mike, was VERY HELPFUL with me and my payment arrangements. I DEFINITELY RECOMMEND IMECHANIC for your cell phone Issues. Mike, I think you Deserve, Employee of the Month, Thank You IMechanic my S8 looks and feels brand new, and thank you for noticing an issue with my phone, in which I wouldve had no idea of later on and fixing that issue. U guys went Above and Beyond
Brady was amazing with customer service. I take all my phones there when I crack the screens. 10/10 experience
Scheduled an appointment for 10am today.Got there and employee didn’t show up till 10:05am. Then they didn’t have my part in stock. So I drove 30 min. and wasted my time.Won’t do business with this company again.
Easy to work with and fast service! I would highly recommend their cell phone repair services.
Wow - Great Experience! They did a wonderful job fixing the broken glass on my cell phone, and so fast. Thank you so much!
Super friendly staff! They fixed my phone screen and had it ready for me to pick up when they said it would be ready. I definitely recommend them!! Thank you :)
Service was outstanding and they were very friendly! Saved me a drive from Indianapolis to fix my phone. Definitely would recommend them to anyone if you have a technology problem!
I had to pay 150 for a screen replacement and a glass screen protector- and that was at a discount of $20 off.. came back to get my phone and my screen looks fine but it’s way too touchy, the color is distorted, and there’s even a part of my phone where you can see a backlight colored white which may be a source of the problem as to why the color is distorted. Also, my phone now has scratches on the side of it from their repair which scraped off the space grey color and makes a silver color visible! I am irate and I either want this properly repaired or I want my money back. If I have to pay $150 for a simple screen repair I expect it to be perfect.
Fast, professional and great to work with! I will definitely go back
Prompt Quality Service!I recommend them!
This place replaced our screen on our ipad. Not only did they do it within 24 hours, they were also $20 less then the place down the street. Plus they offer 25% off products bought in store with a repair. Not only did I get a discount, but they installed the screen protector for free. I will use this establishment for now on.
Everytime i go i just have to end up buying a new tablet because the fix time be weeks and months away. Longest wait was almost 3 months 👀 🙄
My husband took his printer here to be repaired and was told they couldnt get the part because it was an older printer. He was going to take it to the place where he purchased it to get the replacement part but found out the area the cord plugs into the printer had been destroyed while it was here. Now he has to purchase a new printer. Well never know if it could have been repaired. Check your property before dropping it off and before leaving the store to make sure it is in the same condition. Also, it was here a week with no contact, he called them to get an update to be told they couldnt fix it.
The mechanics were very friendly and intelligent. My repair was finished sooner than scheduled and they gave me a discount on accessories. Thanks for saving me money and repairing my wifes iPhone.
They were very friendly I would recommend I Mechanic to all my family & friends
I got a new battery for my iPhone 6s because it was really bad at keeping charged and now it works great. The only bad thing was that they took like 7 hours to do somthing that took 10 min. But when we finally got our phone back they had great customer survive and gave us a discount because it took so long.
Very friendly and fast! Great service would definitely recommend and be back if I need repairs on any of our families devices
Corey was excellent to work with and the experience was great! I definitely would recommend that anyone come here to get your apple products fixed!
Brady and his team at IMechanic are always prompt, courteous, and they show their expertise with every project. I use them often for screen repairs, battery issues, and other technical needs outside my scope of services.
The guys at iMechanic are the best! I cant say enough about how well they treat their customers, and how knowledgable and efficient they are. I would recommend them to anyone. Great guys!
I was told that my phone would be ready in an hour, and it was ready much sooner!! This is a very respectable and professional business. I highly recommend this place!
Fast,friendly service! I had the glass replaced on iPhone 5S. Great price,thanks Corey!
I am thrilled with the service I received today at iMechanic! Mike was very knowledgeable concerning the issue I was experiencing with my iPhone. He took the time to throughly exam my phone and pinpoint the exact problem! My iPhone was repaired and working again in one hour!! I would highly recommend their services to anyone who is experiencing problems with their electronic devices!!
Great service and prices.
Friendly staff. Worked very quickly and phone looks and operates perfectly. Highly recommend for any repairs
Took my laptop in for repair due to charging issue, after charging port was supposedly fixed i took it back and they refused to fix what they broke. Took to another shop and it showed to much soder on the port. No one really knows what they are doing there
Reasonable and honest
Great place to get your computer and phone fixed. Fast and friendly people.:)
Great customer service. And good to have my phone back so quick!!Thank youI will use I iMechanic again.
Nice People, great work, good deals, and great service. Life Time warranty on all items! Really? Can it get any better!If you have any Technology problems with Smart Phones and Tablets, I strongly reccomend iMechanic.
Great service at very reasonable prices! Will take all of my electronics there.
Weve been here twice, both times the staff has been super friendly and helped us quickly and efficiently. Prices and selection were better than at Verizon too!
Very efficient and courteous. Fixed my iPod while I waited! Highly recommend this place.
This place is amazing. Thanks for fixing my phone
Great job!!! Fast and friendly too. Highly recommend!!!
Great customer service. Also, had my phone repaired and ready to go in less than an hour
Will recommend them and use again.
Quick service, accurate pricing. Great job!
Great first time experience will definitely return. Awesome customer service.
Went in anticipating a 100$ repair. Only cost me 30$. Could have easily scammed me and didnt.
Great customer service and great job replacing my screen!
Took it in able to touch my screen before I brought in and now not able to do anything with it
Great guys and very helpful... Good prices too
Very helpful. Fixed my problem in about 20 minutes
Great job! Thank you so much!
My iPhone crashed, he fixed it with no issues, in less than 30 minutes!!! iMechanic ROCKS!!
Great friendly customer service. Highly Recommend.