My Young Beautiful Bride had bought a toolbox from Harbor Freight and it had a gouge on one of the drawers.We went back over to the Kokomo store to get an exchange, the employees were so every kind and helpful.We received a new toolbox without any problems.Thank you, Harbor Freight.

I asked for the tool i needed. Was immediately pointed to the correct place. Even gave me a discount. And gave me good directions to a trick or treating spot. 😜😜

John was a blessing in helping me find the proper tools I needed. He had a wonderful attitude which is rare in customer service for many businesses these days. When I complete my project, I will remember his kindness.

I do have an issue but not with this store. Everyone was very nice and helpful. But....you knew that was coming....Harbor Freight on line information is not accurate to the store inventory. After learning a few things from folks I talked to, it never will be. Im looking for a floor press. I called the Greenwood store because they showed one on line. He said yes but its a return for missing parts. The Kokomo store shows one but its the floor model and they cant sell floor models. Anderson says they dont have any and they dont know when or if they will get any. The web site says restock soon. At least I saw a picture of what I want.....

Love this store make sure to get the club membership it pays for itself

Seriously, I dont think I could live without this place. The tools are affordable, although they may not be the best quality. They work for a one time job. And the staff is always helpful. I cant help but go through every aisle while Im there. I ❤ Harbor Freight!

They have the best prices for a lot of things. There are certain things you do not buy at harbor freight. Like theyre electrical tools like dremels and things like that are usually pretty cheaply made, But everything else is pretty good. Ive always had good service there.

Whats there not to love about harbor freight? Lol always great deals, the store is clean.

Pay attention when your here. If they have sale signs up that are out of date they will still honor the sale price.

Was able to find the stuff that I needed and was on my way home quickly.

It was ok i found wat i was lookn for...thnks👍☺

Good deals on tools, tool boxes and tons of other stuff.

The Kokomo, IN Harbor Freight staff are always very knowledgeable and courteous with everything I have ever asked of them... Keep up the good work everyone...

Very friendly customer service. Very quick through check out and as always great price.

Bought graduation presents. Great price, friendly and helpful service

Great people at this store helpful but not hovering like the new arrangement and I finally have small size work gloves thanks ladies and gentlemen

Kokomo location is terrible! I drive all the way to Castleton location because Ive had repeated issues with rude customer service representatives.

Couldnt get anyone to wait on me. But the guy next to me got great service. Could it be because I am a woman?

Great experience! Lots of good prices I had to leave a lot of nice tools behind.

Good service...my befriend really loved the Service.

I usually like to shop here but I recently made a trip to the Kokomo Indiana branch to use a 25% off member rewards coupon on a motorcycle lift I had my eye on for some time. I got to the register just to see if it can be used for that and was told yes, it was the first day of the coupon and was a 4 day coupon. I was told they had none in stock and them looking at other stores in the indiana area they didn’t have any either. In the pouch where they keep the tickets for the motorcycle lift there was over 20 so why all the tickets or did they just didn’t want me to get the 25% off guess I’ll never know: when I asked about a getting a rain check for the lift when they get one back in stock I was told I couldn’t because it wasn’t a sale item it was because I’m using a coupon and it expires in 4 days. I think this is BS and makes me think twice before shopping here again, don’t hand out coupons to members that can’t be used because you as a company don’t carry the product and can’t reimburse when you do get it and I can’t believe in Indiana there isn’t one harbor freight that has it.

They sometimes dont have what I need

Great prices good tools can stand up to alot of use .

Wow I had never bern in there before I was like a kid in a candy store

Same as any Harbor Freight.Employees ready to assist.Store is clean.Sometimes looks like theyre in a perpetual state of restocking though.

Need a bigger wallet every time I go there 🤣

I went to Harbor Freight and bought an auger. As I was using it for the first time it stopped working. I went in to replace it but they didnt have any in stock at this store. I returned it only to be charged a restock fee. (A restock fee on an item that was broke.) So if you are reading this please understand you will save more money in the long run by paying a little extra at another store that honors and stands behind their product. If Harbor Freights product had not broke i would still be using it and wouldnt be out a 20% restock fee. 100% DO NOT RECOMMEND from a small business during the covid times when times are already hard.

Manager was not helpful, with a 40v battery problem, at all,called corporate, they took care of issue, that manager, didnt want to. Cashier was very nice, tho!

Had to go Kokomo,IN to pick up order.

Always has what we need, and at a great price. They have everything here besides just tools. The man at the register was very nice by using his app for a coupon we could use, he also showed us how to get our own app. Swing by and take a look!

Surprised how long the tools last every time I buy something there it seems to outlast stuff that I paid twice as much for his had to go replace a drill that had for years and used daily last 6 months I better use it regular otherwise that Ive been wearing it out and still last it was the $30 drill lasted for years just cant beat the prices again that seems like a lot of stuff last there sure some stuff might be cheap but the tools were accounts Im not had a problem with

If you need tools this is the place to go, prices are good and the quality is not to bad depending on what you buy.

Always have what Im looking for..

I was disappointed no 20% off coupons anymore good deal

Just a little bit of everything! Just ask😀

Has a good selection and fairly priced items and coupon availability frequently

A great store my wife and I go there often.

Good selection andcgreatvfor cheaper tools

We enjoy how knowledgeable the staff is on their products. They take the time to educate you on their products, if you havent used it before. My husband purchased a buffer. The staff was able to explain how to use it on different items, what different pads to use, and the liquid product needed for the job. Even though the staff had received a call on his ear piece, he instead of leaving us, stayed with us. He then went to where he was needed. We will continue to go to them for things we need.

Tool Quality has came a long way in the last few years. They have good people that work there. In any time Ive had an issue with anything that I purchased there and Im taking it back they took care of it. That goes a long way in my book.

They were out of the tool I was there to purchase

Our favorite place for tools

Seems like theres more in the flyer than you see on the shelves.

Manager was very helpful with our purchase.

Called saved item for me pick up gave me a discount thanks

All the tools that you would need but you get what you pay for great values

Do alot of shopping there

Its nice place and it is very clean

Got myself a bauer impact driver and the staff were super helpful and friendly. I always buy more than I need because they have a wide selection of items

One of my favorite places to shop and the young lady working the register today 7-9-2020 was not only great looking but she had personality that was just as beautiful!! I recommend Harbor Freight to everyone I know

They do a fantastic job of carrying the odd tools that a person needs. Specially since I work with small parts had becomes very handy and convenient.

Great place to shop, good prices.

A great place to get tools

Like their large variety of tools.

Cant stand the smell

Cheap tools. worth shopping

Great place to save money & have most anything you need. The prices are generally below other markets. For the most part the staff is very pleasant & helpful. Would have given 5 stars but lately a couple of staff members seemed as though I was bothering them with questions, otherwise good experience.

Had just what I needed,but wouldnt take my 20 percent off because it was Baur

Staff was very friendly and helpful when we were finding a product that we needed for a project. We called since we are from out of town to make sure they had part in stock and they even kept the part at the counter without us asking which was super helpful since we drove an hour away to come pick it up! Love using the free coupons in the mail here too! They Gave us no problem using more than one coupon at once

One of my top five stores for buying Tools in Kokomo Indiana

I did some coupon shopping for items I know and trust... Great deals if you know what you want... I belong to the inside track club and get a regular mailing of the catalog and early notification on sidewalk and parking lot sales... Im in the store about once a month, sometimes more... If you like what they have... Trust what you like... Theres no better place to go get it... I like the 15 tool bag, the Hardy rubber knuckle padded palm gloves, free batteries... I just got a 72x80 moving blanket for the first time. Its nice... I should have gotten more than 1...

Good for weird stuff and inexpensive tools.

Very pleasant and Nice people

Cheap tools at cheap prices. Great prices for most of what I need. Dont use tools for a living so many of the tools last me a long time. Also quality items at higher prices but still very affordable.

Great store for your tool needs! Stick with the middle of the road and higher priced items and your tools will work forever. I’ve gotten my air compressor, impact tools, impact sockets and recently bought a 12 inch duel bevel laser slide miter box saw. The saw was regularly $229 and was on sale for $179 and with the coupon from the book it was $129! So almost 50% off. With all the free stuff coupons you can have a tape measure stashed in every room...You never know! Batteries, flashlights and tie straps oh my! It’s a man thing. Bottom line is this is a store that Tim the Tool Man Taylor would dream about! Will be back every week!

The manager was helpful, but was rude to my husband.

Very well stocked. Better than some and very neat clean and orderly. The staff as usual at harbor freight were fantastic. Highly recommended.

Harbor Freight local store has great people that help with your tools requirements. I have used their air tools, mechanics tools and wood working tools. You should not buy the lowest level of the power tools but the mid-level and up are great for the amateur woodworker(myself) and amateur mechanic.I always use the coupons to get the best price along with monthly sales adds/coupons.

Great place to go buy tools that wont break the bank. And usually they last a long time.

Great store with great variety and prices. Helpful staff for any issue you may have.

Great selection of tools, competitive prices, and very friendly and helpful staff!

Best prices always a deal on something good staff is pleasent and always willing to help

Well tools tools hardware and tools what more can I say. Its a great place for my wife to buy my Christmas presents 😉

Great selection of screw drivers for all of your screw driving needs! Whats great about this also is this way I can do all the screwing I want, and whenever my girlfriend decides to come over she to can do all the screwing she wants. And this way we both can mutually enjoy the art of screwing, with a variety of screwdrivers to choose from that were affordable!

It’s alright not a big fan

I love this place for inexpensive tools your not going to use a lot.

Was ask if I needed assistance to find what I was looking for soon as I walked in through the doors ...In-Out 👍

If mr wizards chinese half-brother had a flea market it would be almost as good as this store...almost.

Cheap tool s for money

My daughter goes there for gloves

Nice & informed employees, theyve got any tool you need & at a great price

Whats not to love? They always have the odd ball stuff that you cant find at a major big box store

Good price good quality

Always fun to browse and buy at Harbor Freight. Inexpensive tools and accessories that allow you to get things done for an affordable price.

Great price but as they say you get what you pay for on there power tools.

Great deals on much needed tools!!!

Always helpful when looking for something and knowledgeable about their products.

Clean store and sometimes friendly staff

Followed my boyfriend around but found random neat stuff to purchase for me so I enjoyed myself.

Love it great prices decent tools great staff excellent parking

So much useful stuff. Good prices too.

Lexi was extremely pleasant.

HF always has the advertised items. Plus A Whole lot more. I love HF.

Cheap price but alright if you dont use their stuff every day.

They had what I needed

Sold us a air stapler and sent us with the wrong staples. Took those back,only to find they were out of stock.

Good store. Good prices. Friendly and helpful staff.

A lot of good tools,, they are not junk tools,. We have used them for years on the job,,they are less expensive than the name brands,. Get the warranty and walk out with a new one if it does fail,,

I LOVE HARBOR FREIGHTITS LIKE A TOY STORE FOR ADULTSTHATS why I am giving it five stars.

Great CS