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Abra Auto Body Repair of America
One Copeland Ave, La Crosse, WI 54603, United States
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Abra Auto Body Repair of America
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Ry
Review №1

They did quality work and kept me informed along the way. Top notch.

Je
Review №2

Job was done very well and finished a day early.Lizz at the front desk was very pleasant and welcoming.Elizabeth was over the top professional and has an amazing personality. She also knows her job really well and is extremely knowledgeable.I’d recommend Abra to anybody looking for work on their vehicle.

Ke
Review №3

Wonderful to work with! Love Liz right up at the front desk along with Josh the mechanic! Josh kept me informed throughout the whole process on how my car was turning out! Very nice rentals they offer while your car is being fixed! I would definitely recommend! I’d say I would definitely be back ONLY if something happened to my car again lol.

Da
Review №4

The work was fantastic. Detailed my vehicle and also took care of a tab that was broken that I was surprised they fixed. It’s the little details that count and I definitely noticed. They kept me updated the entire time and also was an excellent turnaround time. With the great relationship with Enterprise, the whole experience was fantastic. I’m happy I chose ABRA and they definitely have me as a life long customer. Thank you from the moment I stepped into your building!

Ju
Review №5

They did an excellent job on repairing the scratches on my car and also cleaned and waxed it. Very satisfied! Judi.

Ra
Review №6

I went here to get my car looked at when it got rear-ended. I got there and sat in the waiting room not to long but the front desk lady called the lady that was supposed to be looking at my car 3 times before she came up. When she came up she asked what happened so I told her then took her to my car. She took a whole bunch of photos of the damage and said nothing the entire time. She didn’t even look under my car to see if anything was going on down there. After she finished the pictures we went back in and I gave her my email and said she was going to look into a few thing and give me an estimate. 5 days LATER and nothing in my email. Very unprofessional. Definitely would recommend you take your car else where!

Te
Review №7

Friendly helpful staff. They did an excellent job. Definitely recommend them.

G
Review №8

I cannot say enough about Abras excellent service regarding the repair of my rear bumper after a collision. Abra customer service, promptness, updating progress, and total vehicle cleaning was outstanding. I would highly recommend Abra for any collision or general repair of your vehicle.

Ti
Review №9

Kept us well informed, every step of the way. And did a great job on our collision repair.

Dr
Review №10

Had accident with rear end damage to my truck. Guys took quick estimate and they worked great with insurance company. Got my baby looking outstanding and fresh outta the lot in timely turnaround. Friendly staff as well which is trademark of place I’d use again.

Ni
Review №11

Amazing customer service and body work! Thank you!

Za
Review №12

Great service. Great communication. Work was completed faster than expected. Highly recommend ABRA. Thank you Lizz and Elizabeth!

Ca
Review №13

Was in bad accident in 18, Abra came through. When window on same side as accident started acting up 3 years later, I knew where I had to go back to. They are so nice, quick, and professional. 10 out of 10 recommend!

Ru
Review №14

Excellent first class service and repair quality. On time in all aspects.

Pa
Review №15

Always super nice and kept me in the loop with where my van was at in the process. Did a wonderful job fixing my van and matching the paint .

de
Review №16

This was the second time we had damage fixed on our vehicle and both times the service was excellent. I was sent status updates through text and personally by phone throughout the process. They finished a day ahead of the initial estimated time which was really quick IMO, considering the damage. I have several years experience with paint and body, as a former occupation, and IMO they do quality work!

Ag
Review №17

Excellent customer service. Detail oriented. No complaints. Will be the first place I call next time I need body work done.

Er
Review №18

Josh is so professional. He kept me informed during the entire week they had my car. Tgey completed the service earlier than planned and my car looks great!

JT
Review №19

Mike did a great job, showed him what was wrong and what I wanted done and he did it within 5 minutes even though they were busy. I didnt even have to leave my car there.

St
Review №20

Had to repair a scratch that happened while vehicle was serviced at the dealership. Getting the estimate was not easy as they would not do it for the dealership that scratched my car that day. So I brought the vehicle in a couple days later to be told I could only get an estimate with an appointment. I made an appointment and the estimate only took 5 minutes. After a week they got approval to do the repairs and failed to contact me for 10 calendar days at which point I called them to schedule. Upon picking the vehicle up i noticed polishing compound on it so I looked inside the door jamb and found sticky residue from the masking that they failed to remove from the entire door jamb. It took them about 15 minutes to correct that but made me want to continue to check the quality. The vehicle has to go back as they broke several clips for the rubber door trim and we have loud air noise when driving down the highway. I only used this shop as it was required by the dealership paying for the repairs.

Te
Review №21

Everything and everyone was outstanding. Service was fast. The car looks new again. Thanks, TC

Fr
Review №22

Fast friendly and very professional service. The whole process was effortless!

El
Review №23

Always a comfortable experience when having to get a estimate for needed body repairs. The employees are always friendly/polite & accommodating. They explain process clearly & thorouhly. Its why I return to them anytime I need repairs.

As
Review №24

Highly recommended going to Abra, the costumer service is just wonderful!Elizabeth was amazing and so friendly! She was so helpful and going above and beyond to help me.

Em
Review №25

They were in regular communication with the progress of my car- very happy with their service!

Le
Review №26

The bed of the truck which has a topper was covered with paint and fiberglass dust. I had to vacuum and wash out the fine dust before I could use the bed of the truck. Also the wiring for the topper lights was not reinstalled correctly.

Je
Review №27

Very good service. Great communication through the whole process.

Na
Review №28

I highly recommend ABRA their quality of work is excellent, friendly staff, they keep you updated on your repairs and their detailing staff does great work too.

Me
Review №29

Everyone was so friendly and helpful! They kept me updated along the way and did a fantastic job on my car! I will use them again if needed!! Oh, and the inside detailing... I didnt expect that! Great job!!

Ka
Review №30

Very helpful and kind customer service. We are from out of town and our car was broken in to and the passenger window was smashed. They were very caring and happy to help us. I was thankful for their kindness and quick repair. Highly recommend.

Pa
Review №31

They did great my car I hit a pole on Black ice they made my car look like it was new Thank you :)

Gi
Review №32

The team at Abra is very friendly and personable and the work is top notch.

ba
Review №33

They kept me updated as the repairs went from one process to another. The vehicle was done on the date stated.

Wi
Review №34

Great job by Josh and his crew! Our van was completed on time and better than new. Excelent service and experience. Josh called almost daily with updates on progress. Thanks Josh great work!!

An
Review №35

Very helpful and courteous staff! Would go there again.

St
Review №36

Did a great job with my car. They even detailed the engine.

Review №37

Because my job depends on my vehicle I lost my job but I had to surrender my vehicle since I could not make the payments to the bank or pay yourself. all this for not wanting to make a payment plan. They only think about their money and not about the customers. Thank you

La
Review №38

Had car repaired at this place. Guaranteed good work

Pa
Review №39

Very impressed with their service!!

Da
Review №40

Good work, good communication

J.
Review №41

Excellent customer service and quality repairs.

Sh
Review №42

Excellent service, car was cleaned inside and out!

Eu
Review №43

Best service ever!

Je
Review №44

Great customer service with super friendly staff! They provided me a complimentary car while mine was getting fixed which was easy, convenient, clean, and in pristine condition. The job was amazing; quick, a head of expected for repair time and my car looks perfect. Plus, they touched up a couple of other spots as a courtesy and cleaned the inside, even though I didnt expect it and I left it a little messy! Would highly recommend them... And I never have to use them again, but if I do they are first on the list!

Ca
Review №45

Wasnt expecting a inside detailed job considering we left it a mess.SORRYABRA! But they did it anyways..they went above and beyond with a job worthy of recognition and approval! 5 stars and I recommend!! Will use them again! Thanks Abra Auto!

Ge
Review №46

Satisfied.

Am
Review №47

Eventhough I wasnt to get my car as projected, this was a much larger project for the mechanic and the team at ABRA.

Je
Review №48

Dont know how there work is cause my car is totalled .

Ea
Review №49

Fast and friendly

Kr
Review №50

Better than I expected

An
Review №51

They have the most friendly people here. I got towed from Winona to here because of how amazing they are! All they want to do is help and they will go above and beyond to make sure you get the best service! I really love them there!

Th
Review №52

Great place very friendly they keep you up to date daily on progress of vehicle. They got me right in gave me a nice brand new loaner car they even detailed the inside of my car!! Amazing people definitely recommend them to anyone needing body work done on car

No
Review №53

Great service from start to finish. Hope I dont have to but Id use them again for sure.

Tr
Review №54

These guys were awesome with working with us with our car repair. I recommend them to anyone!

to
Review №55

Not every going back again.

Fo
Review №56

Fast, friendly, and reliable. High quality work!

St
Review №57

Justin from Abra was very professional, thorough, and helpful through my whole experience. The estimate was quick and I scheduled a drop off day right away. My loaner vehicle was brand new. I received calls and text messages throughout the week that my car was getting fixed. The Abra team did an excellent job. Thanks guys!

An
Review №58

I was involved in a fender bender where my bumper was damaged and needed to be replaced. The day my claim was processed I contacted Abra and scheduled an assessment. I was in and out the same day and Seth provided me updates as often as he could. I appreciated the customer service and they even cleaned my car while it was there! I was pleasantly surprised by that.

Er
Review №59

Elizabeth was very easy to work with. No worries here simply they take care of you

La
Review №60

Always friendly service and take care of my car...

Cu
Review №61

Craigs towing and repair took care of my daughter. She is a junior at the University of Wisconsin La Crosse. She was at her job in her car wouldnt start I told her to call a tow truck get it towed in and look at. The driver for Craig towing and repair tried to jump it.this is in right this should start it was not in drive and it started. My daughter was primed to be taken advantage of she was not. $42.50 is a bargain for somebody will tell you the truth and not take advantage of people on car repairs. This place exceeded my expectations and I would recommend it to everyone.

WV
Review №62

Great

He
Review №63

REVIEW FOR ABRA/Dahl in Winona, MNI should have ran away from the business the minute Justin Guest Service Manager took a rag to my brand new 2020 car while it had sand and salt on the paint as it was winter when I brought it in the shop.That was my first clue to run away from the place.When trying to schedule dropping off and picking up my car it was a issue and they do not go out of their way to help. After making multiple calls to the different areas I was able to schedule and work out the details but it was no initiation from ABRA.I asked to speak with the mechanic so I understood what they were doing to my car as the guest service manager could not answer my questions and did not offer to find out or let me speak with someone who could answer the questions on the parts that were damaged or how they were going to make sure that the car was pre accident condition. Just because I am a girl, I like to understand and make sure.Jeremy from the La Crosse Office has had to intervene. I asked for pictures of my undercarriage while it was on the hoist and the diagnostics of my engine at Dahl after all the fixes were completed on the body.Jermey asked the Justin (Guest Service Manager) to send me the pictures and the diagnostics. The pictures sent were everything but what I asked for, the diagnostics was completed and pictures were taken and sent cannot read it all fuzzy, so tomorrow morning I will be making another phone call to ABRA to get the information I requestedNot customer service driven to make sure the customer is taken care of, would not recommend this place until they work out all their kinks and get staff properly trained. Very frustrating and I do not recommend them. Run as far away as you can.Service at Dahl would not recommend, Lewiston Auto Chevy Dealership is awesome and cares about their customers and goes out of their way to take care of you. I thought we would try going thru Winona Chevy Dealership but they just don’t compare. The extra miles are worth it.Trusting my gut instincts the next time and driving the extra miles.Heather

Ol
Review №64

Excellent job. Great communication. Josh was awesome!

Di
Review №65

Very pleased with how my car turned out and the staff is so helpful and professional.

Ti
Review №66

Got excellent service there will use them again

Ju
Review №67

Friendly staff. Professional and organized. Go out of there way to accommodate customers

Ch
Review №68

I was in an accident and took the vehicle to Abra Autobody for repairs. Dahl Automotive did the suspension work in the rear. A few months later my vehicles tires were cupping in the rear. My alignment was off and the car was brought back in and was re-aligned.Part of the alignment was off still and the service adviser (Gina) told me that it cannot be fixed. I took the alignment sheet to my mechanic that I usually take it to and he told me it can be fixed. I brought the car back to Abra since Dahl makes me go through Abra for anything in regards to my accident instead of going straight to the problem. Jeremy at Abra was kind enough to take it to Murphys for me.Murphys stated that the right rear control arm was put in wrong. Dahl was notified, then, stated that the mechanics would have noticed doing the alignment and would not take the blame for it even though they did the entire rear ends suspension work. The car ended up needed two new tires because of this mistake. Dahl stated they would only pay for half of the new repairs even though it was their mistake. Thankfully, Jeremy at Abra said he would pay for the rest of it. While all these repairs were being made, Jeremy was kind enough to give me a loaner vehicle while I didnt have mine.Ultimately, I would recommend Abra for their exceptional customer service. They always answer their phone, they are willing to own up to mistakes and take responsibility for their partner company when they wont own up to their mistakes. Abra will always make sure the customer is happy.

Ja
Review №69

Unfortunately I had to get a car fixed from an accident. I have used ABRA before. I was in and out for an estimate less than 15 minutes. The estimator was friendly and pointed out things I did not see. Great customer service!

Mo
Review №70

Very professional, friendly, and excellent work!

Ja
Review №71

Best body shop anywhere.

Ch
Review №72

Very good

Sh
Review №73

Good service reasonable turn around

Ri
Review №74

They did a fantastic repair job. Just like it was brand new

Ma
Review №75

Friendly, efficient, and great communication. I’ve never had a better experience with any company in the automotive industry!!

Da
Review №76

Always polite and respectful and keeps you updated on youre car or truck

Ke
Review №77

Great

An
Review №78

They do great body work, but they really beat up my car when it was there. I drive a manual and, whenever I take it places, I always watch the footage from the (obvious) dashcam afterwards. The technician ground the transmission like crazy. I dont think he even was using the clutch pedal. At one point, he yelled out the window How do you drive this f***ing thing? to which another man responded You got it! The work done looks great, but if this is how they treat vehicles when they think people arent looking, Ill probably go somewhere else next time.

Su
Review №79

Terrific Service. Great communicators!

Pa
Review №80

Excellent, fast, friendly service and decent rates.

Wi
Review №81

Great service so far

Tr
Review №82

Easy to work with and professional

Ke
Review №83

Too expensive

Jo
Review №84

Great service

Jo
Review №85

Friendly

Information
82 Photos
85 Comments
4.6 Rating
  • Address:One Copeland Ave, La Crosse, WI 54603, United States
  • Site:https://abraauto.com/abra-auto-location/348-la-crosse-wi
  • Phone:+1 608-785-1160
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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